OEM Warranty Coverage

Includes each OEM's warranty coverage featuring basic, powertrain, corrosion, hybrid components, emission components, powertrain transferable, roadside assistance, safety restraints, specific components, maintenance, and notes.

Example:

jlwarranty recommends performing a vehicle information report to confirm warranty coverage

Certified Pre-Owned Vehicles

Includes each OEM's Certified Pre-Owned (CPO) program featuring launch date, eligibility, term, coverage, and deductible.

Example:

State Title, License, Lien, Sales, Tax Information

Includes each state's policy regarding title, license, lien, sales, and tax as well as state DMV contact information.

Example:

Warranty Extension

Repairs beyond the warranty period, as specified by the OEM, that are non-safety related. If a covered repair has been previously performed and paid for by the customer, then most warranty extensions have provisions to reimburse the customer if original repair bills can be produced.

A complete list of warranty extensions listed by OEM. Includes the year, model, and limits for each warranty extension.

Example:

Get Your Official Warranty Guide To Access:

Roadside Assistance

Includes each OEM's roadside assistance coverage. Includes towing, battery jump start, flat tire change, lock out, extrication service, winch service, fuel/fluid delivery, emergency valet, trip routing, trip interruption, on-site assistance, mechanical repairs, and car theft protection.

Warranty Information

Includes:

• Interpreting A VIN
• Lemon Laws
• Customer Satisfaction
• Goodwill Adjustment

Warranty Definitions

BASIC WARRANTY - The specific terms established by each manufacturer to repair vehicles through a specified mileage and/or time period. All factory installed parts and some dealer installed accessories are covered against defects and workmanship. Tires carry their own warranty (but can be repaired under the factory warranty by some manufacturers). Wear items and adjustments may have limited or no coverage. This coverage is always the most comprehensive and typically goes with the vehicle. (Unlimited owners covered for the term of the warranty).

POWERTRAIN / DRIVETRAIN / MAJOR COMPONENT - Warranty coverage that normally consists of the engine, transmission/transaxle, differential drive shaft assembly, or other major cost components. Be sure to check specific components against the manufacturer’s owners manual. Check owner eligibility.

CORROSION WARRANTY - Covers rust-through perforation on sheet metal with actual holes. Surface corrosion from nicks, chips, and scratches are not covered. For most manufacturers, corrosion warranties are transferrable. (See each specific chart for coverage time, miles, and deductibles.)

HYBRID WARRANTY - Covers certain hybrid components of the vehicle such as the hybrid electrical system and/or battery.

EMISSIONS WARRANTIES - The Federal Emissions Warranty guidelines are based on federal regulations and apply to Federal-Certified Vehicles in all 50 states and U.S. possessions.

California has adopted emissions warranty regulations In addition to the federal regulations applicable to California Certified Vehicles registered and operated in that state.

The following states have also adopted California emission warranty regulations:

• Connecticut
• Delaware
• Maine: Most newer vehicles will have a “tune-up” label indicating what emission warranties apply.
• Maryland
• Massachusetts
• New Jersey
• New York: has adopted California exhaust emission standards with federal emissions coverage.
• Oregon
• Pennsylvania
• Rhode Island
• Vermont: Most newer vehicles will have a “tune-up” label indicating what emission warranties apply.
• Washington

Emissions warranty is one situation where non-genuine factory parts could be covered under warranty if the customer-installed failed part is labeled “Certified to EPA Standards.” Vehicles are covered by two types of emissions control system warranty, “Emission Defect Warranty” and “Emissions Performance Warranty.”

Performance Warranty is a requirement of the Clean Air Act and is applicable in areas/states that require Emission Inspection and Maintenance (I/M) testing. If a vehicle fails an I/M test during the first 2 yrs/24,000 miles (California standards 3 yrs/50,000 miles), the dealer is authorized to do whatever it takes to bring that vehicle within specs. The factory will pay for parts, labor and diagnosis time. In fact, if a vehicle can’t be brought within specs, then the burden is on the dealer to notify the factory.

The balance of the Emissions Warranty is the Defect Warranty portion. California standards are 3 yrs/ 50,000 miles with some items covered for 7 yrs/70,000 miles. Starting in the 1995 model year, under On-Board Diagnostic (OBDII) Standards, Federal Emissions Coverage for most manufacturers is consistent with their bumper-to-bumper coverage. Certain emissions components such as the catalytic converter and the electronic emissions control unit (PCM), are covered for 8 yrs/80,000 miles.

Note: It is essential when quoting emissions warranty coverage that the owner’s manual or engine label be referred to for actual time/mileage and component coverage.

What Warranties Do Not Cover

Certain repairs are NOT covered by the Basic Warranty, these include:

• Repairs caused by environmental hazards, such as airborne fallout, chemicals, tree sap, and salt are not usually covered by certain OEMs. Refer to the warranty coverage manual. Road hazards, hail, windstorms, lightning, floods, and other acts of nature are not covered.
• Repairs caused by improper maintenance or owner negligence.
• Repairs caused by fire, accident, objects striking the vehicle, or owner misuse or abuse (such as driving over curbs, overloading, racing, etc.).
• Repairs to damage caused by alteration or modification of the vehicle, or by the use of improper or contaminated fuels, freon, or lubricants.
• Normal maintenance costs (unless specified by the OEM) such as engine tune-up, lubrication, cleaning and polishing.
• Repairs to tires (unless otherwise noted in charts) are covered under separate tire OEM warranties unless related to a component defect. Some OEMs do not cover phone and accessories repairs.