Lost your warranty administrator?
Keep warranty in house.
We process your claims during the transition while your new administrator gets real-time, one-on-one coaching on your actual job cards.
No outsourcing contract. No learning curve paid for in rejected claims.
Our goal is to keep your claims current, get your new administrator up to speed, and stay a resource for your team long term.
Designed to support dealership teams with GM warranty administration, policy understanding, compliance awareness, and practical use of available warranty resources.
This private virtual coaching package provides a more comprehensive, dealership-focused training experience for warranty administrators, service managers, and dealership personnel who need a stronger foundation in GM warranty administration, policy requirements, and available resources.
The package includes up to 4 hours of private Zoom coaching, which may be completed in one session or divided into multiple meetings over several days based on the dealership’s needs and mutual availability.
Topics may include:
• Warranty Administration Basics and Policies & Procedures
• Service Manager Authorization Requirements
• GlobalConnect navigation help
• Review of helpful GM bulletins and applicable resources
• Review of jlscan reports and available jlwarranty resources
• jlwarranty Training Workbook
• Email recap of key topics, links, and resources covered.
Private Warranty Administration Coaching Package Pricing: $695 per dealership
Additional coaching options:
• Additional coaching hour: $150/hour
• Follow-up 60-minute virtual session within 30 days: $195
• Additional coaching time may be available upon request.
Let's Talk!
Bonus! Training does not end at the conclusion of the seminar! Continue learning and helping co-workers with the Warranty Administration Program. You'll recieve a 1-Month trial subscription to this program which includes: Monthly Newsletter, Online Video Training Library, Interactive Forum, Reference Publications, and much more