Loaner Car Log

Loaner Car Log

Record activities for several loaner vehicles at one time.

Loaner Car Log Content

Loaner Car Log

- Accurately track loaner cars

- Easy to use

- Each book allows for 120 separate entries.

Order Online Today or Call Us At 800.852.6298

jlwarranty offers a complete selection of “just what you need” products and services. Purchase - $25

About the Loaner Car Log

The Loaner Car Log Book will record up to 120 loaner car entries, which should be made in ink and kept in chronological order. The log book will help protect you during a review and should be retained for two years after the date of the last entry.

One log book may be used to record all the activities for several loaner vehicles, or a separate log may be kept for each vehicle. If a log is used for only one vehicle, space is available to write the complete VIN of the vehicle.

If reimbursement will be claimed under an OEM Loaner Car Program, make an entry in the log each time a loaner vehicle is provided, and when it is returned. Each entry should show:

  • Repair order number on which the repairs are detailed
  • Date when the loaner was provided
  • Date when the loaner was returned
  • Odometer reading when the loaner was provided
  • Odometer reading when the loaner was returned
  • Total number of loaner days and miles (optional)
  • Customer’s name
  • Vehicle type and VIN
  • Brief reason why the loaner was provided. If the reason was because the required parts were on backorder, the number of the Parts Shipper/Invoice and/or SPAC case should be noted.

If this book is not reserved as a log for only one vehicle then each entry should identify the vehicle provided by VIN.

Tips on Loaner Vehicles:

Factors That Justify A Rental Vehicle:
  • An exchange body control module or speedometer has been ordered (a loaner must be provided in order to maintain an accurate mileage history)
  • Parts are on National Back Order
  • The vehicle is in a car down situation
  • The repairs are too extensive to complete in one day
  • The vehicle is unsafe to operate until the repairs may be completed
  • Additional damage may result from continued operation
Factors That May NOT Justify A Rental Vehicle:
  • The shop is too busy or overloaded and repairs cannot be started right away
  • The customer is merely just asking for a rental
  • The required work can be completed quickly or without much delay
  • The vehicle is in primarily for maintenance repairs
Loaner Guidelines:
  • Loaner expense should not exceed 5 days (Paramaters vary by OEM)
  • Service management approval
  • Attach a copy of the rental agreement to the claim
  • Verify that the loaner car is not covered by a service contract before applying it to a warranty claim

Pricing: Loaner Car Log

Remember: One mistake made because an employee didn't have the information contained in the Loaner Car Log can cost hundreds of times the price of a single copy. Don't be caught short, order copies for your entire department today. Or, become a member of the Warranty Administration Program to receive the printed publication, immediate access to download the log book online, as well as all future updates.

Only
$25Each + Shipping
Purchase

You May Also Like These Warranty Solutions:

Instantly Download Unlimited Loaner Car Logs

The Loaner Car Log is just one benefit of jlwarranty's Warranty Administration Program.
Warranty Administration Program

This program takes important warranty information, combines it with our warranty claims processing experience and summarizes it into to-the-point, easy-to-understand, readily accessible newsletters, training videos, interactive forums, publications, quick look-up tools, and so much more!

Members receive the Loaner Car Log in print format and they also have the ability to download copies online. A monthly subscription also provides timely updates when available.

Learn more