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PDI's, Fluid Adds, and DEF Fluid - 09/22/2020
The performance of the Pre-Delivery Inspection (PDI) service, field actions, and any repairs prior to delivery are important to both the dealer and GM. Customer satisfaction is directly impacted by the condition of the vehicle at the time of delivery...
Re: PDI ADD QUESTION - 12/21/2009
Z6998 PDI Add is what I use with the same CC & FC as a PDI.
Pre-Delivery Inspection Processes - 07/30/2019
... be your future customers. A job card must be opened for the Pre-Delivery Inspection. PDI inspections must be done at the dealership; they cannot be a sublet repair. PDI forms must be completed and both the service manager and the technician...
Re: Labor Op Help Please!!! - 08/13/2008
I HAVE NEVER DONE A PDI ADD ON ACCESSORIES AND NEED TO KNOW IF ALL LABOR FOR PDI PLUS ADD ON GOES TOGETHER WHEN SUBMITTING PDI CLAIM OR IF I HAVE TO USE SEPERATE CLAIM WITH SEPERATE LABOR OPS? PLEASE HELP IAM DOING A 09 G6 PDI WITH GRILL INSERTS, EXHAUST...
Forum - 12/20/2017
A good PDI process reference is available within the Service P&P Manual - Transportation, Vehicle Storage, and PDI Policy - Article 3.1.1b (GM Service Agent Reimbursement for PDI Service).
Sublet on a PDI option - 07/19/2023
Quick question on installing PDI options. Had a vinyl shop install decals pkg for PDI stripes. Is it possible to submit for a sublet on a PDI option transaction?
PDI Self Debit - 05/14/2013
... dealership the Pre Delivery Inspection is auto paid to that dealer. The technician performs the PDI and the credit is posted to the receivable schedule. Normally this is a seamless process that requires little management. There may come a time that...
Forum - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automaticall closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Warranty Administrator - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automatically closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] Rhonda: WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB...
Re: Courtesy deliveries - PDI - 02/07/2012
That depends. The way we handle it here is this: Before the vehicle is PDI'd we check the VIS if the PDI has been prepaid to someone else, we just wash it and deliver it, after giving it a quick once over to make sure all is well. If we find anything...
Re: Courtesy deliveries - PDI - 02/07/2012
[quote] bhoneycutt1: Don't forget that you are entitled to apply for PDI fluid adds to every PDI you do. [/quote] What is the top dollar amount we can claim on fluids? I've yet to find this anywhere in writing. We successfully get $9.00 if we top...
Re: Courtesy deliveries - PDI - 02/07/2012
Not sure the ceiling amount. They had to raise it when the DEF fluid came into play with the Duramax engines. It used to be just under $7 but it's been raised to take into consideration the DEF fluid, if my memory serves, I think it's around $50 but ...
2013 PDI LABOR OPS - 02/29/2012
Where can I get 2013 pdi labor codes ? I see 2012 Thanks
Re: 2013 PDI LABOR OPS - 03/01/2012
J&L probably hasn't developed a card yet as we are just starting to see 2013 vehicles released. You can always find it through labor time guide for the vehicle. Labor op Z7000
Re: 2013 PDI LABOR OPS - 03/01/2012
We have 2013 Malibu that came in. Thanks for your help
Courtesy deliveries - PDI - 02/07/2012
We have new owners & my business manager is asking "How the money for a PDI is generated on a courtesy delivery" --- since I do nothing with PDI at all ... I didnt know ---- does anyone know the answer ???
Re: ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
I use Z6999 (PDI related fluid adds) and no labor time.
2013 Spark PDI - 08/13/2012
Can anyone tell me where I can get PDI time for a 2013 Chev spark. Thanks
Re: 2013 Spark PDI - 08/13/2012
Go into SI and select year, make and model. Go to LTG and look up Z7000 labor op. It pays 1.3 hours for PDI.
Price of Optikleen on a PDI - 09/10/2013
My parts dep't. just asked me about the price of optikleen to bill out on a PDI line. We've been submitting $6.40 forever now and he asked if we could get $7.97 so I submitted one and it paid, but now I find out the cost is $3.54 and when we add the...
Re: Price of Optikleen on a PDI - 09/10/2013
We get warranty parts at 76% markup and we get Optikleen at $8.04
Re: Price of Optikleen on a PDI - 09/10/2013
We've only ever gotten 40% mark up, are you in an area of the country that for that particular area you get a higher mark up? I've never heard of a warranty 76% mark up.
Re: Price of Optikleen on a PDI - 09/10/2013
We are in New york it has been that way for 10 years since Ive been here at this dealership
Re: Price of Optikleen on a PDI - 09/10/2013
I, also, submit $6.41. Just verified with my parts dept., there has not been a price change, as of yet.
The performance of the Pre-Delivery Inspection (PDI) service, field actions, and any repairs prior to delivery are important to both the dealer and GM. Customer satisfaction is directly impacted by the condition of the vehicle at the time of delivery...
Re: PDI ADD QUESTION - 12/21/2009
Z6998 PDI Add is what I use with the same CC & FC as a PDI.
Pre-Delivery Inspection Processes - 07/30/2019
... be your future customers. A job card must be opened for the Pre-Delivery Inspection. PDI inspections must be done at the dealership; they cannot be a sublet repair. PDI forms must be completed and both the service manager and the technician...
Re: Labor Op Help Please!!! - 08/13/2008
I HAVE NEVER DONE A PDI ADD ON ACCESSORIES AND NEED TO KNOW IF ALL LABOR FOR PDI PLUS ADD ON GOES TOGETHER WHEN SUBMITTING PDI CLAIM OR IF I HAVE TO USE SEPERATE CLAIM WITH SEPERATE LABOR OPS? PLEASE HELP IAM DOING A 09 G6 PDI WITH GRILL INSERTS, EXHAUST...
Forum - 12/20/2017
A good PDI process reference is available within the Service P&P Manual - Transportation, Vehicle Storage, and PDI Policy - Article 3.1.1b (GM Service Agent Reimbursement for PDI Service).
Sublet on a PDI option - 07/19/2023
Quick question on installing PDI options. Had a vinyl shop install decals pkg for PDI stripes. Is it possible to submit for a sublet on a PDI option transaction?
PDI Self Debit - 05/14/2013
... dealership the Pre Delivery Inspection is auto paid to that dealer. The technician performs the PDI and the credit is posted to the receivable schedule. Normally this is a seamless process that requires little management. There may come a time that...
Forum - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automaticall closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Warranty Administrator - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automatically closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] Rhonda: WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB...
Re: Courtesy deliveries - PDI - 02/07/2012
That depends. The way we handle it here is this: Before the vehicle is PDI'd we check the VIS if the PDI has been prepaid to someone else, we just wash it and deliver it, after giving it a quick once over to make sure all is well. If we find anything...
Re: Courtesy deliveries - PDI - 02/07/2012
[quote] bhoneycutt1: Don't forget that you are entitled to apply for PDI fluid adds to every PDI you do. [/quote] What is the top dollar amount we can claim on fluids? I've yet to find this anywhere in writing. We successfully get $9.00 if we top...
Re: Courtesy deliveries - PDI - 02/07/2012
Not sure the ceiling amount. They had to raise it when the DEF fluid came into play with the Duramax engines. It used to be just under $7 but it's been raised to take into consideration the DEF fluid, if my memory serves, I think it's around $50 but ...
2013 PDI LABOR OPS - 02/29/2012
Where can I get 2013 pdi labor codes ? I see 2012 Thanks
Re: 2013 PDI LABOR OPS - 03/01/2012
J&L probably hasn't developed a card yet as we are just starting to see 2013 vehicles released. You can always find it through labor time guide for the vehicle. Labor op Z7000
Re: 2013 PDI LABOR OPS - 03/01/2012
We have 2013 Malibu that came in. Thanks for your help
Courtesy deliveries - PDI - 02/07/2012
We have new owners & my business manager is asking "How the money for a PDI is generated on a courtesy delivery" --- since I do nothing with PDI at all ... I didnt know ---- does anyone know the answer ???
Re: ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
I use Z6999 (PDI related fluid adds) and no labor time.
2013 Spark PDI - 08/13/2012
Can anyone tell me where I can get PDI time for a 2013 Chev spark. Thanks
Re: 2013 Spark PDI - 08/13/2012
Go into SI and select year, make and model. Go to LTG and look up Z7000 labor op. It pays 1.3 hours for PDI.
Price of Optikleen on a PDI - 09/10/2013
My parts dep't. just asked me about the price of optikleen to bill out on a PDI line. We've been submitting $6.40 forever now and he asked if we could get $7.97 so I submitted one and it paid, but now I find out the cost is $3.54 and when we add the...
Re: Price of Optikleen on a PDI - 09/10/2013
We get warranty parts at 76% markup and we get Optikleen at $8.04
Re: Price of Optikleen on a PDI - 09/10/2013
We've only ever gotten 40% mark up, are you in an area of the country that for that particular area you get a higher mark up? I've never heard of a warranty 76% mark up.
Re: Price of Optikleen on a PDI - 09/10/2013
We are in New york it has been that way for 10 years since Ive been here at this dealership
Re: Price of Optikleen on a PDI - 09/10/2013
I, also, submit $6.41. Just verified with my parts dept., there has not been a price change, as of yet.
Re: Price of Optikleen on a PDI - 09/11/2013
Im not sure what everyone elses price is but I submit in optikleen is 8.04 and we get paid
PDI Fluid Add - 11/20/2013
Did the max amount you can claim for PDI fluid add change? I submitted a claim this morning for $9.00 and it was denied for misc. amount exceeds the limit for labor op 0590052?
Re: PDI Fluid Add - 11/20/2013
All my 2014 vehicles all did the same thing , I did a DBC chat and they told me to self Authorize. its crazy. No one knows anything.
Re: PDI Fluid Add - 11/21/2013
I wonder about DBC chat sometimes..one guy went all around my question never got a true answer i just gave up..
Re: PDI Fluid Add - 11/21/2013
I got the same response from DBC. I asked if it was a change in processing and he said he didn't know but self auth was a way around it....and today it's working like normal again...
SOMETHING'S MISSING ON 2013 SONIC PDI HELP CARD - 08/13/2013
... SPECIFICALLY) HAS MISSING INFORMATION THIS IS FROM GM SERVICE INFORMATION (8/8/2013) 0590032 PDI - Dealer Installed - Factory Invoiced Options Effective Date: Aug 1, 2013 LABOR CODE: 0590032 To Install Grille (VAS) ADD TIME: 0.8 ...
Re: PDI FLUID ADD ??? - 12/23/2010
or you can make another ro for the fluid and submit it..
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] CONNIEV: or you can make another ro for the fluid and submit it.. [/quote] if they already submit the PDI fluid add, wouldn't this reject as a duplicate?
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] h&kchevy: if they already submit the PDI fluid add, wouldn't this reject as a duplicate? [/quote] Due to the fact that the DEF fluid has a short shelf-life you need to top it off again before the vehicle is delivered. GM has made it so that you...
Re: PDI Fluid adds article - 02/11/2011
Beginning 2011, we are submitting pdi fluid adds for $9, up from 2010 at $8. We justify this amount by the quantity of windshield washer fluid we add to every new vehicle. Cars get approximately 1 gallon and trucks get 1.5 gallons. Using part #1051515...
Re: PDI Fluid adds article - 02/11/2011
Thanks for that info!
Re: PDI Fluid adds article - 02/11/2011
thanks for the info too..
PDI w CEL - 05/28/2011
A vehicle came off the delivery truck with a check engine light on, how do I even start the claim for that? Warranty hasn't "officially" started yet because the vehicle hasn't been sold. Is it and add-on to the pdi inspection....?
Re: PDI w CEL - 05/31/2011
When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the info you gave...
Re: PDI w CEL - 05/31/2011
[quote] MARKC: When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the...
Labor op Z6999 pdi fluids - 06/02/2011
Is there a maximum amount that gm will pay for pdi fluid add? Thanks, Denise
Re: Labor op Z6999 pdi fluids - 06/02/2011
THERE IS AN ARTICLE IN THE MARCH 2011 NEWSLETTER ON PAGE 5 ABOUT THIS..THERE IS A CEILING ON FLUIDS..YOU CAN USE THE AMOUNT USED AND DOCUMENT REASON FOR EXCESS FLUID AND SUBMITT THE CLAIM AS IS AND MONITOR THE CLAIM OR ATTEMPT TO APPLY THE "P" CODE/DEALER ...
New PDI times - 09/27/2011
Does anyone know what the base PDI time is for the 2012 Sonic?
Re: New PDI times - 09/28/2011
Z7000 for 2012 Sonic is 1.1
2012 PDI TIMES - 11/21/2011
Does anyone know where in maybe globalconnect that i can the updated pdi times for 2012 vehicles.They have changed and i would like to know the new times
Re: 2012 PDI TIMES - 11/21/2011
Look in SI, under the vehicle. If the VIN doesn't work, use the make and model of vehicle. Use op code Z7000, it will give you correct PDI times.
Re: 2012 PDI TIMES - 11/21/2011
Every year I make a "cheat sheet" by going under all of the models and looking them up. Do make a note that many labor times have gone DOWN for 2012 MY.
Re: 2012 PDI TIMES - 11/22/2011
Thanks for the help you guys!!
Re: 2012 PDI TIMES - 11/22/2011
Don't forget...the 2012 PDI Chart is posted within the Resources tab under Warranty Help Cards in the Member's Area! Downloadable...free! Kristen / jlwarranty
PDI floor mats not shipped with vehicle - 12/30/2011
Hi all just wondering if there is anything to claim, after installing
Im not sure what everyone elses price is but I submit in optikleen is 8.04 and we get paid
PDI Fluid Add - 11/20/2013
Did the max amount you can claim for PDI fluid add change? I submitted a claim this morning for $9.00 and it was denied for misc. amount exceeds the limit for labor op 0590052?
Re: PDI Fluid Add - 11/20/2013
All my 2014 vehicles all did the same thing , I did a DBC chat and they told me to self Authorize. its crazy. No one knows anything.
Re: PDI Fluid Add - 11/21/2013
I wonder about DBC chat sometimes..one guy went all around my question never got a true answer i just gave up..
Re: PDI Fluid Add - 11/21/2013
I got the same response from DBC. I asked if it was a change in processing and he said he didn't know but self auth was a way around it....and today it's working like normal again...
SOMETHING'S MISSING ON 2013 SONIC PDI HELP CARD - 08/13/2013
... SPECIFICALLY) HAS MISSING INFORMATION THIS IS FROM GM SERVICE INFORMATION (8/8/2013) 0590032 PDI - Dealer Installed - Factory Invoiced Options Effective Date: Aug 1, 2013 LABOR CODE: 0590032 To Install Grille (VAS) ADD TIME: 0.8 ...
Re: PDI FLUID ADD ??? - 12/23/2010
or you can make another ro for the fluid and submit it..
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] CONNIEV: or you can make another ro for the fluid and submit it.. [/quote] if they already submit the PDI fluid add, wouldn't this reject as a duplicate?
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] h&kchevy: if they already submit the PDI fluid add, wouldn't this reject as a duplicate? [/quote] Due to the fact that the DEF fluid has a short shelf-life you need to top it off again before the vehicle is delivered. GM has made it so that you...
Re: PDI Fluid adds article - 02/11/2011
Beginning 2011, we are submitting pdi fluid adds for $9, up from 2010 at $8. We justify this amount by the quantity of windshield washer fluid we add to every new vehicle. Cars get approximately 1 gallon and trucks get 1.5 gallons. Using part #1051515...
Re: PDI Fluid adds article - 02/11/2011
Thanks for that info!
Re: PDI Fluid adds article - 02/11/2011
thanks for the info too..
PDI w CEL - 05/28/2011
A vehicle came off the delivery truck with a check engine light on, how do I even start the claim for that? Warranty hasn't "officially" started yet because the vehicle hasn't been sold. Is it and add-on to the pdi inspection....?
Re: PDI w CEL - 05/31/2011
When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the info you gave...
Re: PDI w CEL - 05/31/2011
[quote] MARKC: When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the...
Labor op Z6999 pdi fluids - 06/02/2011
Is there a maximum amount that gm will pay for pdi fluid add? Thanks, Denise
Re: Labor op Z6999 pdi fluids - 06/02/2011
THERE IS AN ARTICLE IN THE MARCH 2011 NEWSLETTER ON PAGE 5 ABOUT THIS..THERE IS A CEILING ON FLUIDS..YOU CAN USE THE AMOUNT USED AND DOCUMENT REASON FOR EXCESS FLUID AND SUBMITT THE CLAIM AS IS AND MONITOR THE CLAIM OR ATTEMPT TO APPLY THE "P" CODE/DEALER ...
New PDI times - 09/27/2011
Does anyone know what the base PDI time is for the 2012 Sonic?
Re: New PDI times - 09/28/2011
Z7000 for 2012 Sonic is 1.1
2012 PDI TIMES - 11/21/2011
Does anyone know where in maybe globalconnect that i can the updated pdi times for 2012 vehicles.They have changed and i would like to know the new times
Re: 2012 PDI TIMES - 11/21/2011
Look in SI, under the vehicle. If the VIN doesn't work, use the make and model of vehicle. Use op code Z7000, it will give you correct PDI times.
Re: 2012 PDI TIMES - 11/21/2011
Every year I make a "cheat sheet" by going under all of the models and looking them up. Do make a note that many labor times have gone DOWN for 2012 MY.
Re: 2012 PDI TIMES - 11/22/2011
Thanks for the help you guys!!
Re: 2012 PDI TIMES - 11/22/2011
Don't forget...the 2012 PDI Chart is posted within the Resources tab under Warranty Help Cards in the Member's Area! Downloadable...free! Kristen / jlwarranty
PDI floor mats not shipped with vehicle - 12/30/2011
Hi all just wondering if there is anything to claim, after installing
Re: PDI floor mats not shipped with vehicle - 12/30/2011
yes see customer satisfaction program 11275..see October 2011 newsletter page 7 and 8 ..hope this helps you
Silverado HD PDI form? - 01/03/2012
Just wondered how everyone determines when to use the Silverado HD PDI fom as opposed to the Silverado form? As far as I can tell from the VIN card decoder, there is no way to tell from the VIN and the Vehicle build doesn't seem to be much help either....
Re: Silverado HD PDI form? - 01/03/2012
I never paid much attention to the PDI forms that they were different for each truck..i know that sounds bad but my service advisor prints them and makes a ticket...but being a small GMC dealer i guess they look at the side of the truck if there is an...
Re: Silverado HD PDI form? - 01/04/2012
W...
Re: Silverado HD PDI form? - 01/04/2012
... trans cooling system, etc. We always print out the form for the tech's when we write up the PDI before the vehicle ever gets in the shop so I wanted to make sure I'm using the right form. ...
Re: Silverado HD PDI form? - 01/04/2012
it is confusing i checked vehicle builds on some 2500's and only saw some hd towing packages and other things like a Z82 package ..other than that no there is no way to tell
PDI 2012 VERANO - 01/04/2012
Can someone tell me where to go to find PDI for a 2012 veranos what labor op I use ? Thanks I look in the Warranty hlp cards and it dosent give me for Veranos unless Im missing something
Re: PDI 2012 VERANO - 01/04/2012
GO TO THE LABOR TIME GUIDE IN GM GLOBAL THE LABOR OP IS Z7000 THE TIME IS 1.2
Re: PDI 2012 VERANO - 01/04/2012
PDI'S ARE NOT SUBMITTED YOU ARE PREPAID FOR THEM SO YOU WOULD ONLY NEED THE 1.2 LABOR TIME ON THE JOB CARD CLOSE AND PRINT ..
Re: Silverado HD PDI form? - 01/26/2012
Put this question to our Field Warranty Rep before our last Warranty Club meeting. He wasn't sure either, did some digging around and came up with: For 2012 every 2500 or 3500 vehicle is considered HD so would use the HD form. Any 1500 vehicle is non ...
2015 PDI labor ops - 10/02/2014
any one know about updates for 2015 vehicles for PDI ? I can't find alot of them like the 2015 terrain
Re: 2015 PDI labor ops - 10/07/2014
The 2015 PDI Reference Chart is currently in the update process. The new version will be released soon! Several models will be included with the update, including the Terrain. Thanks!
Re: 2015 PDI labor ops - 10/07/2014
thanks
PDI PUNCH TIME - 11/19/2014
IS IT REQUIRED FOR TECHNICHIAN TO PUNCH CLOCK TIME ON A PDI RO?
Re: PDI PUNCH TIME - 11/21/2014
NO, ITS AUTOMATIC PAID
PDI FLUIDS - 12/22/2014
I have a 2014 cruze in 11/18/2013 we did pdi fluids with 8 miles, today tech had added DEF fluid at 50 miles. I submitted in it for PDI fluids and it rejected cause it was a repeat repair. how would I fix this? putting an auth R on it made it reject again....
Re: PDI FLUIDS - 12/24/2014
What was the error message when you submitted with the R authorization? ZPDI - labor op 0590052 - fluid claimed in miscellaneous net - auth code R with comments. Kristen / jlwarranty
Re: PDI FLUIDS - 12/26/2014
This is what I got Error 232 : Repeat Repair. The same Labour Code 0590052 was found on Job Card 258831. Error 229 : Repeat Repair. Labour Code 0590052 on Job Card 258831 is related to Labour Code 0590052. I put auth R nothing changed
Re: PDI FLUIDS - 12/26/2014
This one will need to be routed for review. Kristen / jlwarranty
Re: PDI FLUIDS - 12/29/2014
When this happens at my dealership, I do an add credit for the def fluid. Works every time.:)
Re: PDI FLUIDS - 12/29/2014
Thanks for the help Its appreciated
PDI FLUIDS - 01/21/2015
Is there a max you can claim on PDI fluids
Re: PDI FLUIDS - 01/29/2015
GM has not published a ceiling for PDI fluid expenses entered in the miscellaneous net item field of the transaction.
schedule for auto pdi ? - 04/28/2015
My office manager has given me a schedule#21 "Reynolds and Reynolds" for pdi. I am not sure of what to do to get these pdi's to clear off of this schedule? Do I need to manually enter them into Global Warranty Management? I was not sure and Ive heard...
Re: schedule for auto pdi ? - 04/29/2015
I first check gm vis to make sure they haven't auto paid like they normaly do.This happens sometimes. If they have not then you can file for that payment.I usually put in comment section that pdi had not auto paid.
yes see customer satisfaction program 11275..see October 2011 newsletter page 7 and 8 ..hope this helps you
Silverado HD PDI form? - 01/03/2012
Just wondered how everyone determines when to use the Silverado HD PDI fom as opposed to the Silverado form? As far as I can tell from the VIN card decoder, there is no way to tell from the VIN and the Vehicle build doesn't seem to be much help either....
Re: Silverado HD PDI form? - 01/03/2012
I never paid much attention to the PDI forms that they were different for each truck..i know that sounds bad but my service advisor prints them and makes a ticket...but being a small GMC dealer i guess they look at the side of the truck if there is an...
Re: Silverado HD PDI form? - 01/04/2012
W...
Re: Silverado HD PDI form? - 01/04/2012
... trans cooling system, etc. We always print out the form for the tech's when we write up the PDI before the vehicle ever gets in the shop so I wanted to make sure I'm using the right form. ...
Re: Silverado HD PDI form? - 01/04/2012
it is confusing i checked vehicle builds on some 2500's and only saw some hd towing packages and other things like a Z82 package ..other than that no there is no way to tell
PDI 2012 VERANO - 01/04/2012
Can someone tell me where to go to find PDI for a 2012 veranos what labor op I use ? Thanks I look in the Warranty hlp cards and it dosent give me for Veranos unless Im missing something
Re: PDI 2012 VERANO - 01/04/2012
GO TO THE LABOR TIME GUIDE IN GM GLOBAL THE LABOR OP IS Z7000 THE TIME IS 1.2
Re: PDI 2012 VERANO - 01/04/2012
PDI'S ARE NOT SUBMITTED YOU ARE PREPAID FOR THEM SO YOU WOULD ONLY NEED THE 1.2 LABOR TIME ON THE JOB CARD CLOSE AND PRINT ..
Re: Silverado HD PDI form? - 01/26/2012
Put this question to our Field Warranty Rep before our last Warranty Club meeting. He wasn't sure either, did some digging around and came up with: For 2012 every 2500 or 3500 vehicle is considered HD so would use the HD form. Any 1500 vehicle is non ...
2015 PDI labor ops - 10/02/2014
any one know about updates for 2015 vehicles for PDI ? I can't find alot of them like the 2015 terrain
Re: 2015 PDI labor ops - 10/07/2014
The 2015 PDI Reference Chart is currently in the update process. The new version will be released soon! Several models will be included with the update, including the Terrain. Thanks!
Re: 2015 PDI labor ops - 10/07/2014
thanks
PDI PUNCH TIME - 11/19/2014
IS IT REQUIRED FOR TECHNICHIAN TO PUNCH CLOCK TIME ON A PDI RO?
Re: PDI PUNCH TIME - 11/21/2014
NO, ITS AUTOMATIC PAID
PDI FLUIDS - 12/22/2014
I have a 2014 cruze in 11/18/2013 we did pdi fluids with 8 miles, today tech had added DEF fluid at 50 miles. I submitted in it for PDI fluids and it rejected cause it was a repeat repair. how would I fix this? putting an auth R on it made it reject again....
Re: PDI FLUIDS - 12/24/2014
What was the error message when you submitted with the R authorization? ZPDI - labor op 0590052 - fluid claimed in miscellaneous net - auth code R with comments. Kristen / jlwarranty
Re: PDI FLUIDS - 12/26/2014
This is what I got Error 232 : Repeat Repair. The same Labour Code 0590052 was found on Job Card 258831. Error 229 : Repeat Repair. Labour Code 0590052 on Job Card 258831 is related to Labour Code 0590052. I put auth R nothing changed
Re: PDI FLUIDS - 12/26/2014
This one will need to be routed for review. Kristen / jlwarranty
Re: PDI FLUIDS - 12/29/2014
When this happens at my dealership, I do an add credit for the def fluid. Works every time.:)
Re: PDI FLUIDS - 12/29/2014
Thanks for the help Its appreciated
PDI FLUIDS - 01/21/2015
Is there a max you can claim on PDI fluids
Re: PDI FLUIDS - 01/29/2015
GM has not published a ceiling for PDI fluid expenses entered in the miscellaneous net item field of the transaction.
schedule for auto pdi ? - 04/28/2015
My office manager has given me a schedule#21 "Reynolds and Reynolds" for pdi. I am not sure of what to do to get these pdi's to clear off of this schedule? Do I need to manually enter them into Global Warranty Management? I was not sure and Ive heard...
Re: schedule for auto pdi ? - 04/29/2015
I first check gm vis to make sure they haven't auto paid like they normaly do.This happens sometimes. If they have not then you can file for that payment.I usually put in comment section that pdi had not auto paid.
GM 2015 PDI Time Allowance Quick Reference Help Card - 05/06/2015
We have updated the PDI Time Allowance for the 2015 Colorado / Canyon (Midsize Pickup): Install Emblems (SG1) .6 hrs has been added. Thank you to Warranty Community Member Heather, that notified us of the addition! Kristen/jlwarranty
2014 Corvette PDI Allowance - 01/24/2014
The 2014 PDI Time Allowance Reference Card has been updated to reflect the following Additional Time update for the 2014 Corvette. The card is available within the Warranty Help Cards link in the Resources tab. Install Suspension Lowering Kit(SCJ).....5.0...
HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
... dollar amount that can only be claimed? Currently have a 2015 HD Silv. with DEF added during PDI because it was a sold unit when PDI was performed; getting answers that it is something GM will not pay for, but when else would 0590052 be used if not...
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
all fluids do need to be billed on the job card and submitted on labor op 0590052 in net item and the includes DEF fluid added when the vehicle is sold.....hope this helps you !!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
Thank you, that is helpful. Any idea if there is a dollar amoount ceiling on how much we can claim in net item?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
i have used up to 2 gallons of DEF fluid which was about 27 dollars and some change with no problem!!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/29/2014
GM WILL ACTUALLY PAY A MAX OF 3.5 GALLON FOR DEF
PDI EXTRAS? - 07/22/2015
... to get our business (MY JOB!!) They mentioned to our owner that we were missing $6.51 on every PDI that we do. Is there some trick to file something extra? Our PDI's are directly paid to the dealer before they even arrive at the dealerhship, so everyone...
Re: PDI EXTRAS? - 07/22/2015
Sounds like a dollar amount for PDI fluid adds (washer fluid, for example) vs the auto paid PDI amount. I imagine that you are only claiming fluid adds when your technician has them documented on the job card as being added at time of PDI, as per policy....
Re: PDI EXTRAS? - 07/22/2015
... jobcard to ask for these and file them as a warranty claim like we do when we file 0590072 for pdi not paid??? I'm interesting in getting all legitimate reimbursements from GM. Any details are greatly appreciated :)...
Re: PDI EXTRAS? - 07/22/2015
When a technician documents on the job card that a fluid was added at the time of PDI, the amount for that quantity of fluid (3 ounces, 1 gallon, 1/2 gallon, for example) may be claimed with transaction type ZPDI with labor operation 0590052. The amount...
Re: PDI EXTRAS? - 07/22/2015
Thank you Kristen :)
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
When will the 2016 PDI time updated
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
We are currently working on an update...I will post on the forum as soon as the latest version is available! Thanks! Kristen
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
The 2016 PDI Time Allowance Quick Reference Help Card has been updated! Kristen / jlwarranty
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
there are no 2016 pdi for silverados
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
mpatten: GM has not yet released PDI or LTG information for the 2016 Chevrolet Silverado or GMC Sierra. I will update the PDI card as soon as the information becomes available. Thanks! Kristen
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
My tech is clocking .3 for labor. How do I claim this. It's not letting me claim in additional time like 0590032 and I cant in base. Do they not need to clock labor for adding def fluid?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
there is no labor time for def fluid its only the fluid in net amount...
GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
The Version 1.2 of the PDI times for the 2016 GM line is missing the Camaro. Please let me know when it's updated. I love your help cards and use them daily!!
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
howens870: Thanks for the update! I will post on the forum as soon as the help card has been updated. Happy New Year! Kristen / jlwarranty
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 01/06/2016
The labor for adding the DEF is included in the PDI labor time as that is part of the PDI. No extra time is given for that.
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/11/2016
Updated Reference Card: The 2016 PDI Time Allowance Quick Reference Card has been updated and is available within the Warranty Help Cards link under the Resources tab. Kristen / jlwarranty
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/13/2016
There is an error on the Malibu 2016 for VIN (Z) To Install Illuminated Door Sills (S0M) ADD TIME: 1.0 it is showing 1.8 as the time
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/21/2016
The latest version (1/2016) of the LTG in SI shows an add time of 1.0 hours for the 2016 Malibu (VIN Z) & an add time of 1.8 hours for the 2016 Malibu Limited (VIN 1)(G-Car SWB)for RPO S0M. Please let me know if you have another document from GM that ...
We have updated the PDI Time Allowance for the 2015 Colorado / Canyon (Midsize Pickup): Install Emblems (SG1) .6 hrs has been added. Thank you to Warranty Community Member Heather, that notified us of the addition! Kristen/jlwarranty
2014 Corvette PDI Allowance - 01/24/2014
The 2014 PDI Time Allowance Reference Card has been updated to reflect the following Additional Time update for the 2014 Corvette. The card is available within the Warranty Help Cards link in the Resources tab. Install Suspension Lowering Kit(SCJ).....5.0...
HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
... dollar amount that can only be claimed? Currently have a 2015 HD Silv. with DEF added during PDI because it was a sold unit when PDI was performed; getting answers that it is something GM will not pay for, but when else would 0590052 be used if not...
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
all fluids do need to be billed on the job card and submitted on labor op 0590052 in net item and the includes DEF fluid added when the vehicle is sold.....hope this helps you !!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
Thank you, that is helpful. Any idea if there is a dollar amoount ceiling on how much we can claim in net item?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
i have used up to 2 gallons of DEF fluid which was about 27 dollars and some change with no problem!!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/29/2014
GM WILL ACTUALLY PAY A MAX OF 3.5 GALLON FOR DEF
PDI EXTRAS? - 07/22/2015
... to get our business (MY JOB!!) They mentioned to our owner that we were missing $6.51 on every PDI that we do. Is there some trick to file something extra? Our PDI's are directly paid to the dealer before they even arrive at the dealerhship, so everyone...
Re: PDI EXTRAS? - 07/22/2015
Sounds like a dollar amount for PDI fluid adds (washer fluid, for example) vs the auto paid PDI amount. I imagine that you are only claiming fluid adds when your technician has them documented on the job card as being added at time of PDI, as per policy....
Re: PDI EXTRAS? - 07/22/2015
... jobcard to ask for these and file them as a warranty claim like we do when we file 0590072 for pdi not paid??? I'm interesting in getting all legitimate reimbursements from GM. Any details are greatly appreciated :)...
Re: PDI EXTRAS? - 07/22/2015
When a technician documents on the job card that a fluid was added at the time of PDI, the amount for that quantity of fluid (3 ounces, 1 gallon, 1/2 gallon, for example) may be claimed with transaction type ZPDI with labor operation 0590052. The amount...
Re: PDI EXTRAS? - 07/22/2015
Thank you Kristen :)
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
When will the 2016 PDI time updated
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
We are currently working on an update...I will post on the forum as soon as the latest version is available! Thanks! Kristen
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
The 2016 PDI Time Allowance Quick Reference Help Card has been updated! Kristen / jlwarranty
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
there are no 2016 pdi for silverados
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
mpatten: GM has not yet released PDI or LTG information for the 2016 Chevrolet Silverado or GMC Sierra. I will update the PDI card as soon as the information becomes available. Thanks! Kristen
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
My tech is clocking .3 for labor. How do I claim this. It's not letting me claim in additional time like 0590032 and I cant in base. Do they not need to clock labor for adding def fluid?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
there is no labor time for def fluid its only the fluid in net amount...
GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
The Version 1.2 of the PDI times for the 2016 GM line is missing the Camaro. Please let me know when it's updated. I love your help cards and use them daily!!
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
howens870: Thanks for the update! I will post on the forum as soon as the help card has been updated. Happy New Year! Kristen / jlwarranty
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 01/06/2016
The labor for adding the DEF is included in the PDI labor time as that is part of the PDI. No extra time is given for that.
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/11/2016
Updated Reference Card: The 2016 PDI Time Allowance Quick Reference Card has been updated and is available within the Warranty Help Cards link under the Resources tab. Kristen / jlwarranty
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/13/2016
There is an error on the Malibu 2016 for VIN (Z) To Install Illuminated Door Sills (S0M) ADD TIME: 1.0 it is showing 1.8 as the time
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/21/2016
The latest version (1/2016) of the LTG in SI shows an add time of 1.0 hours for the 2016 Malibu (VIN Z) & an add time of 1.8 hours for the 2016 Malibu Limited (VIN 1)(G-Car SWB)for RPO S0M. Please let me know if you have another document from GM that ...
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 03/15/2016
What is the PDI allowance for the Cascada, currently it is showing N/A
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 03/15/2016
PDI Base time is 1.7 hours. Thanks for letting me know that the Reference Card states "NA". I will have it updated. Kristen / jlwarranty
PDI Add Times - 05/13/2016
Is it a requirement to have Service Manager Authorization for added lines for dealer-installed options/accessories on PDI job cards?
Re: PDI Add Times - 05/24/2016
Yes! An addon line is an addon line and must have the proper authorization. While you're there make sure the PDI Job Card is signed as well.
Re: PDI Add Times - 05/24/2016
Thanks heckandarn! You are absolutely correct! And...great tip on making sure the PDI job card is signed! Refer to P&P Article 3.2.12 for more detail. Thanks! Kristen / jlwarranty
Updated: 2016 and 2017 PDI Time Allowance Warranty Help Cards - 08/24/2016
The reference card lists all current GM passenger cars and trucks with the appropriate PDI base and add times for each model. View Cards
PDI paid to another dealer - 12/17/2016
How do you claim a PDI that was autopaid to another dealer but they did not perform
Courtesy delivery (dropship) PDI - 09/24/2008
We just had a courtesy delivery for Wheels, Inc. How do you submit the claim to get paid for the PDI? They normally come automatically from GM for the new cars obviously, but what do you submit when it is a courtesy delivery. We have a courtesy delivery...
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I BELIEVE IT WOULD BE SUBMITTED WITH A CLAIM TYPE 'I', MG/99, LABOR OPERATION Z7000 IF NOT AUTOMATICALLY PAID
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I'll try it with what you advised and let you know if it worked - thanks for the help!
Re: Courtesy delivery (dropship) PDI - 09/24/2008
... but I couldn't tell you what the criteria is. From my experience wheels deliveries do pay pdi when submitted. ...
09 Traverse PDI Adds - 10/02/2008
I have an 09 Traverse that we installed the remote start, chrome assist steps, roof rack cross rails and cargo shade and net that are dealer installed accessories. I looked at bulletin 08-00-89-005B for the payment amount and this vehicle is not on it. ...
Re: 09 Traverse PDI Adds - 10/02/2008
... Headrest DVD Video Entertainment System Z2195 LPO VBS 2-Way Advanced Remote Engine Start Z6999 PDI Related Fluid Adds Z7000 Pre-Delivery Inspection - Base Time found this under LTG-general information.not sure about rest.check build sheet and see...
Re: 09 Traverse PDI Adds - 10/02/2008
Thanks for your help, I will check into those and see if any of them help.
Re: 09 Traverse PDI Adds - 10/03/2008
See document # G_0000012187: GM Accessories VPO/LPO Programs: Reimbursement for dealer labor. The following option codes & reimbursement amounts are listed for the Traverse: VBS Two Way Advanced Remote $98.00 VQM Chrome Assist Steps $70.00 VQQ Black ...
Re: 09 Traverse PDI Adds - 10/07/2008
YES I FOUND THIS IN MY MESSAGES YESTERDAY MORNING. I WAS GLAD CONSIDERING I'VE BEEN SETTING ON THIS THING FOR A FEW WEEKS NOW TRYING TO FIGURE OUT WHAT TO DO WITH IT. THANKS FOR THE INFO!
PDI Accessories 0590032 - 06/16/2021
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
PDI Audit - 09/19/2007
FYI: Copy of Article 1.6.2f... Customer Signature Each customer pay and warranty repair order is to be signed by the customer authorizing dealer to perform the requested service. If dealer is unable to obtain a customer signature, service management must ...
PDI Fluid Adds - 09/19/2007
I have searched high & low for information on new vehicle prep fluid adds. I know the op code is Z6999, but WHAT is the allowable amount? How far back can I go (retroactively) to claim these? HELP!?!?!?
PDI FLUID ADD CLAIMS - 12/05/2007
2008 AVEO - VIN #KL1TD56688B060495 UPON PDI PERFORMED BY ONE TECH FOUND "TICKING NOISE WHEN ENGINE IS ON" -- VEHICLE GIVEN TO A SHOP TECH AND A NEW RO WAS WRITTEN, TURNED OUT TO BE LOW ON FLUID..... I TRIED TO SUBMIT AS LO#Z6999 WITH FLUID IN NET AND...
Re: PDI TIME FOR 08 G8 - 03/20/2008
DOES ANYONE KNOW WHAT THE PDI TIME FOR NEW 08 G8 IS??I THINK IT PAYS 1.3, I JUST WANTED TO MAKE SURE. ITS NOT LISTED ON THE NEW PDI TIME GUIDE.
PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
2009 TRAVERSE VIN#1GNER33DX9S124796 WE RECEIVED PT#19156554/ADVANCED 2-WAY REMOTE START CAN ONLY FIND Z2195 1.4 (SATURN ONLY) THIS IS THE 1ST ONE WEVE SEEN & WERE TOTALLY LOST -- I DID FIND INSTALLATION INSTRUCTIONS (DOC#2131954 ???) PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
I9291 was R9291 Remote Start/Keyless Entry Transmitters is listed under dealer installed accessories for that vin but I don't see anything telling what is pays it says to submit as straight time and those have to H routed found the doc# in the search. ...
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
That pays 1.4 ADI time. It will direct pay like the tubular side steps. 1.4 labor hours and $98.00 labor dollars. HTH
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
Review GlobalConnect message G_0000017321 Date: 12/11/08 - Dealer Installed LPO Summary. The document contains the most recent updates for LPO packages, installation times and installation credits.
What is the PDI allowance for the Cascada, currently it is showing N/A
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 03/15/2016
PDI Base time is 1.7 hours. Thanks for letting me know that the Reference Card states "NA". I will have it updated. Kristen / jlwarranty
PDI Add Times - 05/13/2016
Is it a requirement to have Service Manager Authorization for added lines for dealer-installed options/accessories on PDI job cards?
Re: PDI Add Times - 05/24/2016
Yes! An addon line is an addon line and must have the proper authorization. While you're there make sure the PDI Job Card is signed as well.
Re: PDI Add Times - 05/24/2016
Thanks heckandarn! You are absolutely correct! And...great tip on making sure the PDI job card is signed! Refer to P&P Article 3.2.12 for more detail. Thanks! Kristen / jlwarranty
Updated: 2016 and 2017 PDI Time Allowance Warranty Help Cards - 08/24/2016
The reference card lists all current GM passenger cars and trucks with the appropriate PDI base and add times for each model. View Cards
PDI paid to another dealer - 12/17/2016
How do you claim a PDI that was autopaid to another dealer but they did not perform
Courtesy delivery (dropship) PDI - 09/24/2008
We just had a courtesy delivery for Wheels, Inc. How do you submit the claim to get paid for the PDI? They normally come automatically from GM for the new cars obviously, but what do you submit when it is a courtesy delivery. We have a courtesy delivery...
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I BELIEVE IT WOULD BE SUBMITTED WITH A CLAIM TYPE 'I', MG/99, LABOR OPERATION Z7000 IF NOT AUTOMATICALLY PAID
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I'll try it with what you advised and let you know if it worked - thanks for the help!
Re: Courtesy delivery (dropship) PDI - 09/24/2008
... but I couldn't tell you what the criteria is. From my experience wheels deliveries do pay pdi when submitted. ...
09 Traverse PDI Adds - 10/02/2008
I have an 09 Traverse that we installed the remote start, chrome assist steps, roof rack cross rails and cargo shade and net that are dealer installed accessories. I looked at bulletin 08-00-89-005B for the payment amount and this vehicle is not on it. ...
Re: 09 Traverse PDI Adds - 10/02/2008
... Headrest DVD Video Entertainment System Z2195 LPO VBS 2-Way Advanced Remote Engine Start Z6999 PDI Related Fluid Adds Z7000 Pre-Delivery Inspection - Base Time found this under LTG-general information.not sure about rest.check build sheet and see...
Re: 09 Traverse PDI Adds - 10/02/2008
Thanks for your help, I will check into those and see if any of them help.
Re: 09 Traverse PDI Adds - 10/03/2008
See document # G_0000012187: GM Accessories VPO/LPO Programs: Reimbursement for dealer labor. The following option codes & reimbursement amounts are listed for the Traverse: VBS Two Way Advanced Remote $98.00 VQM Chrome Assist Steps $70.00 VQQ Black ...
Re: 09 Traverse PDI Adds - 10/07/2008
YES I FOUND THIS IN MY MESSAGES YESTERDAY MORNING. I WAS GLAD CONSIDERING I'VE BEEN SETTING ON THIS THING FOR A FEW WEEKS NOW TRYING TO FIGURE OUT WHAT TO DO WITH IT. THANKS FOR THE INFO!
PDI Accessories 0590032 - 06/16/2021
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
PDI Audit - 09/19/2007
FYI: Copy of Article 1.6.2f... Customer Signature Each customer pay and warranty repair order is to be signed by the customer authorizing dealer to perform the requested service. If dealer is unable to obtain a customer signature, service management must ...
PDI Fluid Adds - 09/19/2007
I have searched high & low for information on new vehicle prep fluid adds. I know the op code is Z6999, but WHAT is the allowable amount? How far back can I go (retroactively) to claim these? HELP!?!?!?
PDI FLUID ADD CLAIMS - 12/05/2007
2008 AVEO - VIN #KL1TD56688B060495 UPON PDI PERFORMED BY ONE TECH FOUND "TICKING NOISE WHEN ENGINE IS ON" -- VEHICLE GIVEN TO A SHOP TECH AND A NEW RO WAS WRITTEN, TURNED OUT TO BE LOW ON FLUID..... I TRIED TO SUBMIT AS LO#Z6999 WITH FLUID IN NET AND...
Re: PDI TIME FOR 08 G8 - 03/20/2008
DOES ANYONE KNOW WHAT THE PDI TIME FOR NEW 08 G8 IS??I THINK IT PAYS 1.3, I JUST WANTED TO MAKE SURE. ITS NOT LISTED ON THE NEW PDI TIME GUIDE.
PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
2009 TRAVERSE VIN#1GNER33DX9S124796 WE RECEIVED PT#19156554/ADVANCED 2-WAY REMOTE START CAN ONLY FIND Z2195 1.4 (SATURN ONLY) THIS IS THE 1ST ONE WEVE SEEN & WERE TOTALLY LOST -- I DID FIND INSTALLATION INSTRUCTIONS (DOC#2131954 ???) PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
I9291 was R9291 Remote Start/Keyless Entry Transmitters is listed under dealer installed accessories for that vin but I don't see anything telling what is pays it says to submit as straight time and those have to H routed found the doc# in the search. ...
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
That pays 1.4 ADI time. It will direct pay like the tubular side steps. 1.4 labor hours and $98.00 labor dollars. HTH
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
Review GlobalConnect message G_0000017321 Date: 12/11/08 - Dealer Installed LPO Summary. The document contains the most recent updates for LPO packages, installation times and installation credits.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
KRISTEN: SHOULD THIS BE DONE ON AN RO ???
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
[quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
Christalyn I agree with your store's method of handling these repairs...posting the accessory installation on an internal repair order is the best method for accounting for the repair. See the DUAL HEADREST DVD forum post for more on accessories.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
HERE ARE A FEW BULLETINS THAT MAY HELP. #08-00-89-005B: GM Accessories VPO/LPO Programs - Reimbursement for Dealer Labor - (Aug 6, 2008) THIS IS IN GLOBAL CONNECT IN YOUR MESSAGES Service / Service / Service Operations / Service Operations / G_0000017321 HOPEFULLY ...
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/22/2008
[quote] Christalyn: [quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid. ...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
Need input.....I have a '09 Chev Malibu that during the PDI Tech found it to be 1 qt low on oil. I have tried to submit an "I" claim for $9.04 in net to recoop the cost of the oil and opti-kleen. Claim rejects "EK" net amount excessive. What am I...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
There is a dollar amount limit for PDI fluid adds. Not sure of the exact amount, but I keep the amount under $6.00 and I haven't had a reject yet. If there is more than that, I put the amount in net items and H route for payment, I make sure there is...
Re: PDI payment snafu - 10/16/2008
What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work??
Re: PDI-ADVANCED 2-WAY REMOTE START - 02/19/2009
I STILL HAVE NOT HAD ANY SUCCESS IN TRYING TO LOCATE HOW TO PRINT THIS G_0000017321 PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 03/10/2009
From GlobalConnect Messages: *Select Advanced Search *Enter G_0000017321 in the Reference Number field *Select Active and Archive in the Message Status field *Click the Search button The message link will be displayed. Select the message to open it to ...
PDI TIME FOR 2009 G3??? - 05/11/2009
DOES ANYBODY KNOW WHAT NEW PONTIAC 2009 G3 PAYS?? 1.3 OR 1.4 LABOR TIME?? CANT FIND IT LISTED ANYWHERE.
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
... typing in the year, make and model you can go to Labor Operations, General Information & find any PDI time. The 2009 G3 pays 1.4 according to SI. ...
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
THANK YOU. I THINK I CHECKED EVERYWHERE BUT HHERE. DUHHHHH!!!!LOLOLOL THANKS AGAIN
2010 PDI Help Card Update - 05/14/2009
We've added the Aveo, CTS, and Equinox to the 2010 PDI Time Allowance Quick Reference Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection...
2010 PDI Help Card Update - 06/12/2009
We've added several new models to the 2010 PDI Time Allowance Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection Chart (Cars & Trucks)"...
PDI times - 07/03/2009
I made a little cheat sheet for PDI times when I first started and have it on my bulletin board for reference. I know J&L has a sheet, but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes,...
Re: PDI times - 07/03/2009
[quote] h&kchevy :...but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes, Suburbans all came up: "The logged in user does not have permission to view publications for this vehicle". [/quote]...
Re: PDI times - 07/03/2009
They have stopped the production of Trailblazers as far as I know last year (I think). I am not sure about the uplander.
PDI ADD ON - 08/31/2009
DURING A PDI OF A 2010 CAMARO WE HAD TO ADD 1 QUART OF OIL, CAN WE GET PAID FOR THAT OIL? I HAVE NEVER HAD THIS HAPPEN IN 12 YEARS, OR MAYBE IT HAS HAPPENED AND NO ONE HAS TOLD ME!
Re: PDI ADD ON - 08/31/2009
You can get paid PDI fluid adds with labor op Z6999 Type I and the total in net items. Need to add a line because it has to be separate from the PDI. With a 2010 Camero you need to put the part number of the oil in the story and H route the claim to...
PDI Fluid adds article - 09/17/2009
This article is quite helpful but left me with one question: Anyone know if there is a ceiling on the amount put in net? We found a 2009 Silverado low on gear lube, which is pretty expensive. Can we submit for this?
Re: PDI Fluid adds article - 09/17/2009
WAY IN THE BACK OF MY BRAIN $6.40 RINGS A BELL....BUT I'M NOT 100% SURE
Re: PDI Fluid adds article - 09/18/2009
If the add is more than $6+ put the amount in net and H route with part number in the story.
PDI Debit - 01/04/2010
Does anyone know why we would have received a PDI debit for labor op Z7000, in the amount of $15.13 on my recent warranty statement? What is labor op Z7000? We do NOT have this car at the dealership yet either, it is still in transit, so no PDI claims,...
Re: PDI Debit - 01/04/2010
I think I found it myself - looks like we were overpaid on the PDI a while back?? I guess they're finally debiting them back and catching up to us. Thanks!
KRISTEN: SHOULD THIS BE DONE ON AN RO ???
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
[quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
Christalyn I agree with your store's method of handling these repairs...posting the accessory installation on an internal repair order is the best method for accounting for the repair. See the DUAL HEADREST DVD forum post for more on accessories.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
HERE ARE A FEW BULLETINS THAT MAY HELP. #08-00-89-005B: GM Accessories VPO/LPO Programs - Reimbursement for Dealer Labor - (Aug 6, 2008) THIS IS IN GLOBAL CONNECT IN YOUR MESSAGES Service / Service / Service Operations / Service Operations / G_0000017321 HOPEFULLY ...
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/22/2008
[quote] Christalyn: [quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid. ...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
Need input.....I have a '09 Chev Malibu that during the PDI Tech found it to be 1 qt low on oil. I have tried to submit an "I" claim for $9.04 in net to recoop the cost of the oil and opti-kleen. Claim rejects "EK" net amount excessive. What am I...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
There is a dollar amount limit for PDI fluid adds. Not sure of the exact amount, but I keep the amount under $6.00 and I haven't had a reject yet. If there is more than that, I put the amount in net items and H route for payment, I make sure there is...
Re: PDI payment snafu - 10/16/2008
What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work??
Re: PDI-ADVANCED 2-WAY REMOTE START - 02/19/2009
I STILL HAVE NOT HAD ANY SUCCESS IN TRYING TO LOCATE HOW TO PRINT THIS G_0000017321 PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 03/10/2009
From GlobalConnect Messages: *Select Advanced Search *Enter G_0000017321 in the Reference Number field *Select Active and Archive in the Message Status field *Click the Search button The message link will be displayed. Select the message to open it to ...
PDI TIME FOR 2009 G3??? - 05/11/2009
DOES ANYBODY KNOW WHAT NEW PONTIAC 2009 G3 PAYS?? 1.3 OR 1.4 LABOR TIME?? CANT FIND IT LISTED ANYWHERE.
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
... typing in the year, make and model you can go to Labor Operations, General Information & find any PDI time. The 2009 G3 pays 1.4 according to SI. ...
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
THANK YOU. I THINK I CHECKED EVERYWHERE BUT HHERE. DUHHHHH!!!!LOLOLOL THANKS AGAIN
2010 PDI Help Card Update - 05/14/2009
We've added the Aveo, CTS, and Equinox to the 2010 PDI Time Allowance Quick Reference Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection...
2010 PDI Help Card Update - 06/12/2009
We've added several new models to the 2010 PDI Time Allowance Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection Chart (Cars & Trucks)"...
PDI times - 07/03/2009
I made a little cheat sheet for PDI times when I first started and have it on my bulletin board for reference. I know J&L has a sheet, but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes,...
Re: PDI times - 07/03/2009
[quote] h&kchevy :...but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes, Suburbans all came up: "The logged in user does not have permission to view publications for this vehicle". [/quote]...
Re: PDI times - 07/03/2009
They have stopped the production of Trailblazers as far as I know last year (I think). I am not sure about the uplander.
PDI ADD ON - 08/31/2009
DURING A PDI OF A 2010 CAMARO WE HAD TO ADD 1 QUART OF OIL, CAN WE GET PAID FOR THAT OIL? I HAVE NEVER HAD THIS HAPPEN IN 12 YEARS, OR MAYBE IT HAS HAPPENED AND NO ONE HAS TOLD ME!
Re: PDI ADD ON - 08/31/2009
You can get paid PDI fluid adds with labor op Z6999 Type I and the total in net items. Need to add a line because it has to be separate from the PDI. With a 2010 Camero you need to put the part number of the oil in the story and H route the claim to...
PDI Fluid adds article - 09/17/2009
This article is quite helpful but left me with one question: Anyone know if there is a ceiling on the amount put in net? We found a 2009 Silverado low on gear lube, which is pretty expensive. Can we submit for this?
Re: PDI Fluid adds article - 09/17/2009
WAY IN THE BACK OF MY BRAIN $6.40 RINGS A BELL....BUT I'M NOT 100% SURE
Re: PDI Fluid adds article - 09/18/2009
If the add is more than $6+ put the amount in net and H route with part number in the story.
PDI Debit - 01/04/2010
Does anyone know why we would have received a PDI debit for labor op Z7000, in the amount of $15.13 on my recent warranty statement? What is labor op Z7000? We do NOT have this car at the dealership yet either, it is still in transit, so no PDI claims,...
Re: PDI Debit - 01/04/2010
I think I found it myself - looks like we were overpaid on the PDI a while back?? I guess they're finally debiting them back and catching up to us. Thanks!
Re: PDI Debit - 01/04/2010
Z7000 IS THE PDI LABOR OP, ON MESSAGE G_0000044578 ON CM 061-063 PDI 'S WERE PAID OVER BY 0.2 SUBMITTED, NOV. 27 09 - 12-4-09. ON TODAY'S CREDIT MEMO THEY DEBITED THE DIFFERANCE BACK ON MY OVER PAID PDI'S. I HAD ABOUT 19 PDI'S SHOWING THE DEBIT BACK...
PDI adds- loose shipped parts - 01/06/2010
... tech seems to think that he should be paid extra for these. When looking up the RPO code under PDI adds, it does not have the same code that can be claimed (i.e.- VAS,VAT,VAU, VPD vs V22). I am under the impression that the PDI prep time 1.4 includes...
Re: PDI adds- loose shipped parts - 01/07/2010
We use warranty wizard for labor ops. Labor op z6998 add ons shows ie.. 2010 silverado grille with vat rpo show except hd .3 for hd .5. Type in your labor op z6998 and it will give you list of add ons. Check on the invoice for the veh and it will show ...
Re: PDI adds- loose shipped parts - 01/07/2010
I am asking if anyone pays their techs extra if they are NOT on the RPO list under PDI adds... we have one that is a V22 & the grill came shipped as a loose part. I know how to get paid for the ones on the list.... anyone?
Re: PDI adds- loose shipped parts - 01/08/2010
Sorry misunderstood. No, we do not pay extra if Gm doesn't pay. 1.4 is plenty of time. But I do see tech side. GM leaves it off we need to be paid to put it on. What makes V22 or others any different?
Re: PDI adds- loose shipped parts - 01/08/2010
I WOULD SUGGEST CONTACTING YOUR REP FOR ASSISTANCE ON THAT
Re: PDI adds- loose shipped parts - 01/11/2010
Our Service Manager made the "executive" decision that if the RPO of the vehicle isn't included in the PDI adds list then the part was to be installed with the time included for prep. Just thought I'd give an update on how we are handling these. Thanks...
ZDPI - 02/09/2010
Does anyone know what the labor op for global warranty PDI?
Re: Parts Missing From LPO Add-on DVD headrests - 11/18/2009
Was it reported on the PDI inspection?
GWM & PDI Auto Pay Issue - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
Re:PDI - 02/19/2010
What is the correct way to claim labor op Z6999 fluids in Reynolds system? I am using zpdi trans type but they always get rejected for no quantity requested for item Z6999. I have tried using a gm part # for the fluid & tried submitting as net item. What...
2010 Camaro PDI Adds Discrepancy - 10/21/2009
On the J&L PDI card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 10/22/2009
SO THE J&L PDI QUICK REFERENCE CARD IS INCORRECT TOO ???
Claim Memo 061-PDI overpayments? - 11/30/2009
Just wondered if any one else had their PDI auto-payments overpaid on Friday's claim memo-#061? We're still on WINS system and all of our PDI's overpaid by 0.2 labor hours. Re-checked labor time guide and times have not changed. Called DBC and they...
Re: Claim Memo 061-PDI overpayments? - 11/30/2009
YES, MY PDI'S OVERPAID, BY .1 TO .2 OVER WHAT WAS CLAIMED, I GUESS GM WILL DEBIT BACK ON THEIR OWN, ACCORDING TO WHAT THE DBC IS TELLING YOU? CURRENTLY USING WINS
Re: Claim Memo 061-PDI overpayments? - 12/01/2009
Claim memo 062 PDI's also overpayed today, so called DBC again and they did say that they are aware of the situation and the PDI's will be debited back. At least they had a definitive answer this time!
PDI ADD TIME CADILLAC SRX - 12/04/2009
hey, im sure there is a simple answer to this, but i have yet to find what im looking for. I have a PDI ADD claim for 2010 Cadillac SRX - vehicle build shows dealer installed roof cross rails rpo VQQ - ive looked in the LTG and i dont see labor time...
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
Same problem here. I sent it in and asked .2 and was rejected. I returned it with .1 hr. and we'll see wheat happens tomorrow!
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
WE HAVE NEVER HAD TO ADD THESE TO OU SRX, LTG DOES NOT SHOW ON LPO FOR VQQ. WHAT IS YOUR VIN & DOES VIS SHOW ROOF RAILS AS A DEALER INSTALLED ITEM?
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
well, now i have 2 RO's with the same issue, vin 3GYFNBEY9AS546404 RPO VQQ .... is one. MY TECH FLAGGED 1.0????? LOL
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
Well, That didn't work! Doesn't pay .1 hr either! Rejected again. I expect there is a system problem. I'll H route and see what happens! Merry Christmas!
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
This particular 2010 Cadillac SRX does show a dealer installed option of Roof Cross Rails (VQQ) in GMVIS although there IS NOT a labor allowance for their installation in the LTG with operation Z6998. Additionally, I reviewed active and archived administrative ...
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Called DBC and Ana told me there is no extra time allowed for the installation of VQQ cross rails. They are included in the PDI time. So there, Brian
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Thanx for the detective work Brian.....
PDI ADD QUESTION - 12/18/2009
WE HAVE A TRUCK THAT WERE INSTALLING 20" WHEEL AND TIRES (VS3) I KNOW I USE LABOR OP Z6998 CLAIM TYPE I PAYS 0.9, QUESTION I HAVE IS DO I USE LABOR WPDC AND CC/FC- MG/99 LIKE A NORMAL PDI ? FIRST SUBMIT WITH ADD ON'S. THANKS
Z7000 IS THE PDI LABOR OP, ON MESSAGE G_0000044578 ON CM 061-063 PDI 'S WERE PAID OVER BY 0.2 SUBMITTED, NOV. 27 09 - 12-4-09. ON TODAY'S CREDIT MEMO THEY DEBITED THE DIFFERANCE BACK ON MY OVER PAID PDI'S. I HAD ABOUT 19 PDI'S SHOWING THE DEBIT BACK...
PDI adds- loose shipped parts - 01/06/2010
... tech seems to think that he should be paid extra for these. When looking up the RPO code under PDI adds, it does not have the same code that can be claimed (i.e.- VAS,VAT,VAU, VPD vs V22). I am under the impression that the PDI prep time 1.4 includes...
Re: PDI adds- loose shipped parts - 01/07/2010
We use warranty wizard for labor ops. Labor op z6998 add ons shows ie.. 2010 silverado grille with vat rpo show except hd .3 for hd .5. Type in your labor op z6998 and it will give you list of add ons. Check on the invoice for the veh and it will show ...
Re: PDI adds- loose shipped parts - 01/07/2010
I am asking if anyone pays their techs extra if they are NOT on the RPO list under PDI adds... we have one that is a V22 & the grill came shipped as a loose part. I know how to get paid for the ones on the list.... anyone?
Re: PDI adds- loose shipped parts - 01/08/2010
Sorry misunderstood. No, we do not pay extra if Gm doesn't pay. 1.4 is plenty of time. But I do see tech side. GM leaves it off we need to be paid to put it on. What makes V22 or others any different?
Re: PDI adds- loose shipped parts - 01/08/2010
I WOULD SUGGEST CONTACTING YOUR REP FOR ASSISTANCE ON THAT
Re: PDI adds- loose shipped parts - 01/11/2010
Our Service Manager made the "executive" decision that if the RPO of the vehicle isn't included in the PDI adds list then the part was to be installed with the time included for prep. Just thought I'd give an update on how we are handling these. Thanks...
ZDPI - 02/09/2010
Does anyone know what the labor op for global warranty PDI?
Re: Parts Missing From LPO Add-on DVD headrests - 11/18/2009
Was it reported on the PDI inspection?
GWM & PDI Auto Pay Issue - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
Re:PDI - 02/19/2010
What is the correct way to claim labor op Z6999 fluids in Reynolds system? I am using zpdi trans type but they always get rejected for no quantity requested for item Z6999. I have tried using a gm part # for the fluid & tried submitting as net item. What...
2010 Camaro PDI Adds Discrepancy - 10/21/2009
On the J&L PDI card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 10/22/2009
SO THE J&L PDI QUICK REFERENCE CARD IS INCORRECT TOO ???
Claim Memo 061-PDI overpayments? - 11/30/2009
Just wondered if any one else had their PDI auto-payments overpaid on Friday's claim memo-#061? We're still on WINS system and all of our PDI's overpaid by 0.2 labor hours. Re-checked labor time guide and times have not changed. Called DBC and they...
Re: Claim Memo 061-PDI overpayments? - 11/30/2009
YES, MY PDI'S OVERPAID, BY .1 TO .2 OVER WHAT WAS CLAIMED, I GUESS GM WILL DEBIT BACK ON THEIR OWN, ACCORDING TO WHAT THE DBC IS TELLING YOU? CURRENTLY USING WINS
Re: Claim Memo 061-PDI overpayments? - 12/01/2009
Claim memo 062 PDI's also overpayed today, so called DBC again and they did say that they are aware of the situation and the PDI's will be debited back. At least they had a definitive answer this time!
PDI ADD TIME CADILLAC SRX - 12/04/2009
hey, im sure there is a simple answer to this, but i have yet to find what im looking for. I have a PDI ADD claim for 2010 Cadillac SRX - vehicle build shows dealer installed roof cross rails rpo VQQ - ive looked in the LTG and i dont see labor time...
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
Same problem here. I sent it in and asked .2 and was rejected. I returned it with .1 hr. and we'll see wheat happens tomorrow!
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
WE HAVE NEVER HAD TO ADD THESE TO OU SRX, LTG DOES NOT SHOW ON LPO FOR VQQ. WHAT IS YOUR VIN & DOES VIS SHOW ROOF RAILS AS A DEALER INSTALLED ITEM?
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
well, now i have 2 RO's with the same issue, vin 3GYFNBEY9AS546404 RPO VQQ .... is one. MY TECH FLAGGED 1.0????? LOL
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
Well, That didn't work! Doesn't pay .1 hr either! Rejected again. I expect there is a system problem. I'll H route and see what happens! Merry Christmas!
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
This particular 2010 Cadillac SRX does show a dealer installed option of Roof Cross Rails (VQQ) in GMVIS although there IS NOT a labor allowance for their installation in the LTG with operation Z6998. Additionally, I reviewed active and archived administrative ...
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Called DBC and Ana told me there is no extra time allowed for the installation of VQQ cross rails. They are included in the PDI time. So there, Brian
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Thanx for the detective work Brian.....
PDI ADD QUESTION - 12/18/2009
WE HAVE A TRUCK THAT WERE INSTALLING 20" WHEEL AND TIRES (VS3) I KNOW I USE LABOR OP Z6998 CLAIM TYPE I PAYS 0.9, QUESTION I HAVE IS DO I USE LABOR WPDC AND CC/FC- MG/99 LIKE A NORMAL PDI ? FIRST SUBMIT WITH ADD ON'S. THANKS
DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
I HAVE TRIED TO PROCESS CLAIMS FOR PDI ACCESSORY ADD ON SUCH AS BED RAIL, COVERS ETC.... UNDER THE ZPDI / Z6998 FOR EXCESS LABOR --- ANY SUGGESTIONS
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
Are you putting the time as additional time?
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
NO I WAS PUTTING AS BASE TIME --- THANK YOU
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
Rhonda, my computer is acting up this morning and won't pull your question back up, so I hope this gets to you. For PDI reimbursement for use labor op Z6998, the time for the work done goes in additional time, not base time and transaction type is ZPDI....
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
Teresa Marie..... do you have the message # on that
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
G_0000050657 dated March 2, 2010
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
I think maybe she is referring to GM Messenger G_0000050657
PDI ADDS - 03/30/2010
OK I HAVE PDI ADD ON TICKET AND CANT SEEM TO GET IT PAID....NOT SURE WHAT IM DOING WRONG...PLEASE HELP...ITS A 2010 CAMARO...ENGINE COVER
Re: PDI ADDS - 03/30/2010
Are putting the time as add time?
Re: PDI ADDS - 03/30/2010
I haven't had to do one of these yet myself but GM clarification bulletin #2 (G_0000050657) says that you submit a ZPDI claim with labor op Z6998 with the time as "additional published time" not base time. Hope this helps!
PDI FLUID ADD, Z6999 - 05/06/2010
I have a claim for Z6999, added synthetic oil to a Corvette that was low. Claim rejected. I think there is a dollar limit on that oil, but can't find the info. Anyone got it?
PDI FLUIDS - 08/17/2010
We buy our windshield fluid from another company and we by it in bulk and it is not billed out through parts. Do you have to add it to each ticket to claim it through global, Or can you just submit it in global and credit 61D as a total on the credit ...
Re: PDI FLUIDS - 08/19/2010
We get our washer fluid the same way. We bill the PDI fluids as net items (including washer fluid) and chalk it up to shop supplies with customer vehicles. We have a dollar amount billed for each fluid add in net items for each PDI we do and get paid...
Re: PDI FLUIDS - 08/23/2010
Thanks Becky for the input.
PDI BATTERY - 12/02/2010
Received a 2011 Equinox yesterday and the battery was dead on the truck. Charged and then test the battery. Battery failed test. Should this be done as Warranty or Transportation claim?
Re: PDI BATTERY - 12/02/2010
i would think it would be warranty....and most likely have to be h routed..
Re: PDI BATTERY - 12/03/2010
P-P Art. 2.1.11- Would be a warranty transaction. I think you'll still have to call PQC for auth. as with any battery under 250 miles.
Re: PDI BATTERY - 12/03/2010
Finally got my warranty specialist on the phone. He said to submit as warranty and H-route to him. Thanks for the help.
PDI TIME - 12/08/2010
DOES ANYONE KNOW WHAT A 2011 CRUZE PAYS FOR PDI?......JL WARRANTY DOES NOT HAVE IT ON THERE LIST FOR 2011.
Re: PDI TIME - 12/08/2010
GLOBAL CONNECT WILL HAVE IT UNDER THE YEAR MAKE AND MODEL JUST PUT IN Z7000 IN THE LABOR OP SLOT AND IT'LL COME RIGHT UP. IT COMES UP AS 1.3.
PDI - 12/17/2010
WE GOT A NEW ACADIA IN AND HAD 2 KEY FOBS AND ONE KEY HOW DO I SUBMITT FOR THE LOST KEY.I CANT REMEBER THIS HAS NEVER HAPPENED BEFORE
PDI BATTERY CHECK - 12/17/2010
BULLETIN 03-06-03-004D3 TO DO THE BATTERY CHECK AND PRINT OUT USING THE MIDTRONICS GR8, HOW DO YOU PAY THE MECHINICL? DO YOU RUN TIME AS A PDI OR RUN REG. WARRANTY. THIS TAKES EXTRA TIME AND WE WOULD LIKE TO COMPENSATE THE MECHANIC IF POSSIBLE.
Re: PDI BATTERY CHECK - 12/17/2010
If it's done for the PDI there is no extra time for it, time is given in the PDI allowance for this.
Re: PDI - 12/17/2010
THE TRANSPORT CLAIM CODE IS 28086 FOR MISSING KEY. LABOR OP IS S0011. I'VE HAD SEVERAL....
Re: PDI - 12/20/2010
THANKS FOR THE HELP!!
I HAVE TRIED TO PROCESS CLAIMS FOR PDI ACCESSORY ADD ON SUCH AS BED RAIL, COVERS ETC.... UNDER THE ZPDI / Z6998 FOR EXCESS LABOR --- ANY SUGGESTIONS
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
Are you putting the time as additional time?
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
NO I WAS PUTTING AS BASE TIME --- THANK YOU
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
Rhonda, my computer is acting up this morning and won't pull your question back up, so I hope this gets to you. For PDI reimbursement for use labor op Z6998, the time for the work done goes in additional time, not base time and transaction type is ZPDI....
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
Teresa Marie..... do you have the message # on that
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
G_0000050657 dated March 2, 2010
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
I think maybe she is referring to GM Messenger G_0000050657
PDI ADDS - 03/30/2010
OK I HAVE PDI ADD ON TICKET AND CANT SEEM TO GET IT PAID....NOT SURE WHAT IM DOING WRONG...PLEASE HELP...ITS A 2010 CAMARO...ENGINE COVER
Re: PDI ADDS - 03/30/2010
Are putting the time as add time?
Re: PDI ADDS - 03/30/2010
I haven't had to do one of these yet myself but GM clarification bulletin #2 (G_0000050657) says that you submit a ZPDI claim with labor op Z6998 with the time as "additional published time" not base time. Hope this helps!
PDI FLUID ADD, Z6999 - 05/06/2010
I have a claim for Z6999, added synthetic oil to a Corvette that was low. Claim rejected. I think there is a dollar limit on that oil, but can't find the info. Anyone got it?
PDI FLUIDS - 08/17/2010
We buy our windshield fluid from another company and we by it in bulk and it is not billed out through parts. Do you have to add it to each ticket to claim it through global, Or can you just submit it in global and credit 61D as a total on the credit ...
Re: PDI FLUIDS - 08/19/2010
We get our washer fluid the same way. We bill the PDI fluids as net items (including washer fluid) and chalk it up to shop supplies with customer vehicles. We have a dollar amount billed for each fluid add in net items for each PDI we do and get paid...
Re: PDI FLUIDS - 08/23/2010
Thanks Becky for the input.
PDI BATTERY - 12/02/2010
Received a 2011 Equinox yesterday and the battery was dead on the truck. Charged and then test the battery. Battery failed test. Should this be done as Warranty or Transportation claim?
Re: PDI BATTERY - 12/02/2010
i would think it would be warranty....and most likely have to be h routed..
Re: PDI BATTERY - 12/03/2010
P-P Art. 2.1.11- Would be a warranty transaction. I think you'll still have to call PQC for auth. as with any battery under 250 miles.
Re: PDI BATTERY - 12/03/2010
Finally got my warranty specialist on the phone. He said to submit as warranty and H-route to him. Thanks for the help.
PDI TIME - 12/08/2010
DOES ANYONE KNOW WHAT A 2011 CRUZE PAYS FOR PDI?......JL WARRANTY DOES NOT HAVE IT ON THERE LIST FOR 2011.
Re: PDI TIME - 12/08/2010
GLOBAL CONNECT WILL HAVE IT UNDER THE YEAR MAKE AND MODEL JUST PUT IN Z7000 IN THE LABOR OP SLOT AND IT'LL COME RIGHT UP. IT COMES UP AS 1.3.
PDI - 12/17/2010
WE GOT A NEW ACADIA IN AND HAD 2 KEY FOBS AND ONE KEY HOW DO I SUBMITT FOR THE LOST KEY.I CANT REMEBER THIS HAS NEVER HAPPENED BEFORE
PDI BATTERY CHECK - 12/17/2010
BULLETIN 03-06-03-004D3 TO DO THE BATTERY CHECK AND PRINT OUT USING THE MIDTRONICS GR8, HOW DO YOU PAY THE MECHINICL? DO YOU RUN TIME AS A PDI OR RUN REG. WARRANTY. THIS TAKES EXTRA TIME AND WE WOULD LIKE TO COMPENSATE THE MECHANIC IF POSSIBLE.
Re: PDI BATTERY CHECK - 12/17/2010
If it's done for the PDI there is no extra time for it, time is given in the PDI allowance for this.
Re: PDI - 12/17/2010
THE TRANSPORT CLAIM CODE IS 28086 FOR MISSING KEY. LABOR OP IS S0011. I'VE HAD SEVERAL....
Re: PDI - 12/20/2010
THANKS FOR THE HELP!!
PDI FLUID ADD ??? - 12/22/2010
WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB CARD IS CLOSED...
PDI/Battery - 02/04/2021
So with the introduction of the new PDI procedures of not charging the batttery can we claim any time when the battery does have to be charged or are they figuring that someone else besides the techs will be doing this? Also if the battery comes in dead...
pdi washer fluid - 02/19/2021
can anyone advise me if i can claim washer fluid for pdi's. note we buy our fluid in bulk. it is not purchased from gm. can that be claim. also, how much $$ per pdi, and is there a labor op, or is it just added to net somehow. ...
Forum - 02/21/2021
Refer to the Transportation, Vehicle Storage, and PDI Policy & Procedures Manual Article 3.1.1: OptiKleen utilized by the Serice Agent to top off windshield washer solvent during the PDI may be submitted for reimbursement using labor operation...
Forum - 02/25/2021
Do you claim that amount on every PDI?
PDI TAX - 08/31/2020
Has GM started paying taxes on some PDI's?? I just noticed this on my credit memo this morning.
PDI LPO's - 02/18/2022
I have my PDI tech clock for the LPO's because lets face it, it is processed as a warranty claim. That being said, has anyone seen where it is said that they do not? I am hoping so because what a pain it is to be honest. GM knows which vehicles...
PDI LPO-Brake Pad Kit - 06/14/2022
Has anyone done this LPO for the front and rear brake pad kit? I also have brake fluid billed out and was wondering if they will accept this additional part as usually you can't bill out parts on LPO claims.Thanks, Carol
2024 Traverse PDI LPO's - 05/21/2024
Hi2024 Traverse FWDI saw the email that stated that the PDI time for the Traverse was raised from 1.1 to 1.4. It also states that it now includes installation of the non accessory mats. I have a vehicle where we replaced the following LPO's RIA and RIB...
2024 EQUINOX AND BLAZER EV PDI - 08/15/2024
Is anyone else having the issue of GM not paying certain dealer installed accessories that need to be installed on the vehicle when it arrives? the accessories not paying for the Equinox EV is the roof rack and for the Blazer EV it's the black bowtie ...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
DEF on PDI Labor op 0590062 - 09/12/2022
I submitted this labor op to claim DEF on a PDI but the max it paid was $1.99 is that correct?
Vette pdi time with option pkg PDV - 09/16/2022
We have several 2023 Vettes,,,,such as 1G1YB3D40P5106286 when you look at the build for this vette,,,it has a dealer installed optioin pkg PDV but when you go to look up that option pkg under 0590032 it doesnt give a time?? but ...
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? My manager asking me and I can't seem to find anything.
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? I can't seem to find anything. New service manager that came from different manufacturer where fuel was claimable.
Service Manager signature on PDI form - 03/29/2023
Does anyone know if the service manager signature is still required on the PDI inspection form? If not is there documentation that states that?
PDI for 2023 Colorado - 05/02/2023
When will the PDI Accessories be ready for 2023 Colorado they are not in SI
Forum - 05/04/2023
and if you look in Jlwarranty PDI there is no 2023 Colorado listed
Adding Oil during PDI? - 01/16/2018
Would anyone be able to tell me how we submit for oil added during a Pre-delivery Inspection? What labor operation to use, does the part number go in Misc, would it be ZReg, and does it need GM Auth?
Just checked the PDI times - 11/07/2017
I just was checking some PDI times on the search resource page and I found that they are incorrect. Did I miss something regarding an issue with it?
Auto PDI - 07/05/2017
We had a warranty pay increase May 1, 2017. I have several Auto PDI at our old rate and then the vehicles got delivered to dealership in May. Is there any way to get the difference since the actual PDI was not preformed until the rate increase and...
PDI Tag Bracket - 07/06/2017
Can anyone tell me how to collect for the tag bracket missing in a new vehicle?
2017 VOLTS - PDI SEALED BODY BAG MISSING PARTS - 09/26/2017
I have heard that this is a issue on quite a few volts we have received .... trying to see if there is any documentation for claiming purposes. But I havent seem to come across anything yet
WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB CARD IS CLOSED...
PDI/Battery - 02/04/2021
So with the introduction of the new PDI procedures of not charging the batttery can we claim any time when the battery does have to be charged or are they figuring that someone else besides the techs will be doing this? Also if the battery comes in dead...
pdi washer fluid - 02/19/2021
can anyone advise me if i can claim washer fluid for pdi's. note we buy our fluid in bulk. it is not purchased from gm. can that be claim. also, how much $$ per pdi, and is there a labor op, or is it just added to net somehow. ...
Forum - 02/21/2021
Refer to the Transportation, Vehicle Storage, and PDI Policy & Procedures Manual Article 3.1.1: OptiKleen utilized by the Serice Agent to top off windshield washer solvent during the PDI may be submitted for reimbursement using labor operation...
Forum - 02/25/2021
Do you claim that amount on every PDI?
PDI TAX - 08/31/2020
Has GM started paying taxes on some PDI's?? I just noticed this on my credit memo this morning.
PDI LPO's - 02/18/2022
I have my PDI tech clock for the LPO's because lets face it, it is processed as a warranty claim. That being said, has anyone seen where it is said that they do not? I am hoping so because what a pain it is to be honest. GM knows which vehicles...
PDI LPO-Brake Pad Kit - 06/14/2022
Has anyone done this LPO for the front and rear brake pad kit? I also have brake fluid billed out and was wondering if they will accept this additional part as usually you can't bill out parts on LPO claims.Thanks, Carol
2024 Traverse PDI LPO's - 05/21/2024
Hi2024 Traverse FWDI saw the email that stated that the PDI time for the Traverse was raised from 1.1 to 1.4. It also states that it now includes installation of the non accessory mats. I have a vehicle where we replaced the following LPO's RIA and RIB...
2024 EQUINOX AND BLAZER EV PDI - 08/15/2024
Is anyone else having the issue of GM not paying certain dealer installed accessories that need to be installed on the vehicle when it arrives? the accessories not paying for the Equinox EV is the roof rack and for the Blazer EV it's the black bowtie ...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
DEF on PDI Labor op 0590062 - 09/12/2022
I submitted this labor op to claim DEF on a PDI but the max it paid was $1.99 is that correct?
Vette pdi time with option pkg PDV - 09/16/2022
We have several 2023 Vettes,,,,such as 1G1YB3D40P5106286 when you look at the build for this vette,,,it has a dealer installed optioin pkg PDV but when you go to look up that option pkg under 0590032 it doesnt give a time?? but ...
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? My manager asking me and I can't seem to find anything.
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? I can't seem to find anything. New service manager that came from different manufacturer where fuel was claimable.
Service Manager signature on PDI form - 03/29/2023
Does anyone know if the service manager signature is still required on the PDI inspection form? If not is there documentation that states that?
PDI for 2023 Colorado - 05/02/2023
When will the PDI Accessories be ready for 2023 Colorado they are not in SI
Forum - 05/04/2023
and if you look in Jlwarranty PDI there is no 2023 Colorado listed
Adding Oil during PDI? - 01/16/2018
Would anyone be able to tell me how we submit for oil added during a Pre-delivery Inspection? What labor operation to use, does the part number go in Misc, would it be ZReg, and does it need GM Auth?
Just checked the PDI times - 11/07/2017
I just was checking some PDI times on the search resource page and I found that they are incorrect. Did I miss something regarding an issue with it?
Auto PDI - 07/05/2017
We had a warranty pay increase May 1, 2017. I have several Auto PDI at our old rate and then the vehicles got delivered to dealership in May. Is there any way to get the difference since the actual PDI was not preformed until the rate increase and...
PDI Tag Bracket - 07/06/2017
Can anyone tell me how to collect for the tag bracket missing in a new vehicle?
2017 VOLTS - PDI SEALED BODY BAG MISSING PARTS - 09/26/2017
I have heard that this is a issue on quite a few volts we have received .... trying to see if there is any documentation for claiming purposes. But I havent seem to come across anything yet
Laser cut keys on a new vehicle PDI - 01/05/2017
I have not had this happen before, but we installed a remote start at the time of PDI S6p (dealer installed), but the keys that came needed to be cut? We do not have a laser cut machine, so had to take them to a dealer that did to cut the keys....
0590052 - PDI RELATED ADD FLUIDS - 02/14/2017
WHAT IS THE PROPER WAY OF HANDLING ONE OF THESE CLAIMS? I HAVE A DIESEL COLORADO, THAT WE TOPPED THE DEF FLUID BEFORE HANDING IT TO THE CUSTOMER, AND WE USED ONE BOTTLE OF DEF FLUID. PART NUMBER 19286292. I PUT IT ON THE PARTS ...
EXPRESS VAN CARGO PDI TIMES - 03/15/2017
... find information to explain which is the correct base time to choose when performing Express van PDIs? If you search SI for document id 4414905 you'll see the below description. I used to have a sheet long ago that listed the VIN breakdowns to...
Forum - 03/30/2017
pdi accessories claims are fixed !
Forum - 04/14/2017
MY PDI FLUID (OPTIKLEEN) IS ALWAYS AS A NET ITEM, WITH MARK-UP. DEF FLUID IS THE ONLY FLUID I WOULD CONSIDER ADDING TO THE PDI FLUIDS CLAIM. WE DO NOT ADD THE DEF FLUID TO THE TRUCKS UNTIL THEY ARE SOLD, HERE, AND 99.9% OF THE TIME, SALES JUST BYPASSES...
Labor op 0590062 DEF TOP OFF AT PDI - 04/20/2017
... amount exceeds the allowance for labor op. 0590052. I was informed to use labor op 0590062 for PDI DEF FLUID ADDS. I asked if there was a bulletin explaining the change and was informed that there is not yet a bulletin that they will have one up soon...
New PDI Time Allowance Search Tool - 05/22/2017
If you have downloaded our PDI Time Allowance Help Cards in the past, you may have noticed that they can become quite lengthy. So we've developed an online quick search tool with all the same information as the cards... just faster and more...
Forum - 12/19/2017
If your dealer is set-up as auto-paid pdi's, the credit will be sitting in your PDI account/schedule. The only ones I have ever submitted for, are fleet vehicles delivered to our dealer, that did not auto-pay. My PDI tickets have a PDI line, which I zero...
Forum - 03/02/2018
Karyl: It sounds like you are adjusting the auto paid PDI transaction, labor operation 0590072, for fluid adds? If that is the case, you are associating parts (fluid) expense with the PDI base time rather than with the PDI fluid add labor operation, 0590052;...
PDI and Diagnostic Time Allowance GM Update - 03/29/2018
... "Pre-Delivery Inspection & Diagnostic Time Allowance Update" yesterday with a new streamlined PDI process and a little bit of info on the diagnostic time. As far as the PDI goes, I understand that it is for 2019 model years and will be cutting 0.3...
Added operation lines on a PDI (Prep)? - 04/26/2018
Would anyone know what the authorization requirements would be for an added operation on a PDI? Of course I can't find anything in P&P to help me. I have a prep vehicle that while the tech was test driving the new vehicle, there was an...
PDI LPO RIA and RIB Labor Reduction - 07/16/2018
Hi,Has anyone noticed a reduction in the labor for 0590032 for RIA and RIB on '18 Traverse's and '18 Acadia's? We used to get .1 for each, but the last couple that I've done rejected for labor excessive for labor operation. I reduced claim ...
PDI/In Stock Recall Approval - 09/13/2018
Does the Service Manager have to sign the Job Card for In-Stock Recalls? For PDI's?
Forum - 03/15/2019
I have heard of dealers contacting the other store to request "payment " for the PDI vs performing a self-debit of the auto payment. Basically, the invoicing dealer cuts a check for the PDI and issues it to the dealership that actually...
Requesting payment for PDI - 04/04/2019
... one laughs at me. I have 3 vehicles in our inventory that we have not been paid for yet on PDI's. (IVH says "no" for all of them). And we don't like to complete the PDI's until we are paid.How to I submit a claim to get paid? LOLTh...
PDI with RPO's to install at the dealership - 04/23/2019
I have yet to do this, so would love guidance.I have a 2019 Silverado with an RPO for Bed Lighting to be installed at the dealership. It's not an LPO. Is this to be submitted with the LPO Labor Op (0590032) or..... help? Thank ...
Forum - 08/23/2019
Refer to P&P manual Transportation.vehicle storage& Pdi policy section 1.1.6
PDI TIME PUNCH - 09/26/2019
... (was thrown into Warranty) that each Warranty Line NEEDS to have its own time punch...even for PDI. So for instance there would be a punch for PDI Fluids and also for PDI Dealer installed Accessories as those are BOTH Warranty Lines and different...
PDI Auto Pay - 02/07/2012
... to the dealership may not show up on the Warranty Transaction Summary for auto payment of the PDI. Confirm that PDI's are posted to a receivable schedule with the corresponding credit. If the PDI auto-pay credit is not received within a reasonable amount...
Accounting for Dealer Installed Accessories / PDI Adds - 09/19/2011
... Ensuring that your service department is properly accounting for dealer installed items and PDI fluid adds is easier when you are organized. Developing a method of documentation such as a check list to help prevent the service department from losing...
PDI Fluid Adds ... On The Forum - 03/10/2011
In previous newsletter articles, the subject of PDI fluid adds has been discussed with an explanation of the basic claim process. In a recent discussion on the Warranty Forum, a member posed a great question: "Is there a ceiling on reimbursement on PDI...
Changes to the Pre Delivery Inspection Form - 04/13/2010
All PDI forms have been updated to include new inspection items (highlighted in red), as well as a link to GMVIS. Copy the VIN number from the PDI form, paste it into the GMVIS VIN field and click "Submit". This interactive form and GMVIS link will enable...
Missed Revenue - Executive Decision - 03/11/2010
... been done in the past is not always the right way.Take the following situation for example: the PDI technician that has handled the inspections for the past 10 years punches his time in and out on the repair order for a PDI, checks off most of the items...
PDI Mode - 08/23/2016
The EL-50313 Midtronics GR8 has a charge algorithm identified on the tool as PDI mode. The mode is designed to apply a charge as safely as possible within 20 minutes. A printout is generated while in PDI mode. The printout must be kept with the vehicle...
2017 Chevrolet Corvette PDI - 08/23/2016
The PDI base time allowance for the 2017 Corvette was updated, and became effective on August 11. The times were updated in the LTG with the September 1, release. The new PDI base times are as follows: - Base 1.6 hours - Z06 (except CFV or CFZ) 2.4...
I have not had this happen before, but we installed a remote start at the time of PDI S6p (dealer installed), but the keys that came needed to be cut? We do not have a laser cut machine, so had to take them to a dealer that did to cut the keys....
0590052 - PDI RELATED ADD FLUIDS - 02/14/2017
WHAT IS THE PROPER WAY OF HANDLING ONE OF THESE CLAIMS? I HAVE A DIESEL COLORADO, THAT WE TOPPED THE DEF FLUID BEFORE HANDING IT TO THE CUSTOMER, AND WE USED ONE BOTTLE OF DEF FLUID. PART NUMBER 19286292. I PUT IT ON THE PARTS ...
EXPRESS VAN CARGO PDI TIMES - 03/15/2017
... find information to explain which is the correct base time to choose when performing Express van PDIs? If you search SI for document id 4414905 you'll see the below description. I used to have a sheet long ago that listed the VIN breakdowns to...
Forum - 03/30/2017
pdi accessories claims are fixed !
Forum - 04/14/2017
MY PDI FLUID (OPTIKLEEN) IS ALWAYS AS A NET ITEM, WITH MARK-UP. DEF FLUID IS THE ONLY FLUID I WOULD CONSIDER ADDING TO THE PDI FLUIDS CLAIM. WE DO NOT ADD THE DEF FLUID TO THE TRUCKS UNTIL THEY ARE SOLD, HERE, AND 99.9% OF THE TIME, SALES JUST BYPASSES...
Labor op 0590062 DEF TOP OFF AT PDI - 04/20/2017
... amount exceeds the allowance for labor op. 0590052. I was informed to use labor op 0590062 for PDI DEF FLUID ADDS. I asked if there was a bulletin explaining the change and was informed that there is not yet a bulletin that they will have one up soon...
New PDI Time Allowance Search Tool - 05/22/2017
If you have downloaded our PDI Time Allowance Help Cards in the past, you may have noticed that they can become quite lengthy. So we've developed an online quick search tool with all the same information as the cards... just faster and more...
Forum - 12/19/2017
If your dealer is set-up as auto-paid pdi's, the credit will be sitting in your PDI account/schedule. The only ones I have ever submitted for, are fleet vehicles delivered to our dealer, that did not auto-pay. My PDI tickets have a PDI line, which I zero...
Forum - 03/02/2018
Karyl: It sounds like you are adjusting the auto paid PDI transaction, labor operation 0590072, for fluid adds? If that is the case, you are associating parts (fluid) expense with the PDI base time rather than with the PDI fluid add labor operation, 0590052;...
PDI and Diagnostic Time Allowance GM Update - 03/29/2018
... "Pre-Delivery Inspection & Diagnostic Time Allowance Update" yesterday with a new streamlined PDI process and a little bit of info on the diagnostic time. As far as the PDI goes, I understand that it is for 2019 model years and will be cutting 0.3...
Added operation lines on a PDI (Prep)? - 04/26/2018
Would anyone know what the authorization requirements would be for an added operation on a PDI? Of course I can't find anything in P&P to help me. I have a prep vehicle that while the tech was test driving the new vehicle, there was an...
PDI LPO RIA and RIB Labor Reduction - 07/16/2018
Hi,Has anyone noticed a reduction in the labor for 0590032 for RIA and RIB on '18 Traverse's and '18 Acadia's? We used to get .1 for each, but the last couple that I've done rejected for labor excessive for labor operation. I reduced claim ...
PDI/In Stock Recall Approval - 09/13/2018
Does the Service Manager have to sign the Job Card for In-Stock Recalls? For PDI's?
Forum - 03/15/2019
I have heard of dealers contacting the other store to request "payment " for the PDI vs performing a self-debit of the auto payment. Basically, the invoicing dealer cuts a check for the PDI and issues it to the dealership that actually...
Requesting payment for PDI - 04/04/2019
... one laughs at me. I have 3 vehicles in our inventory that we have not been paid for yet on PDI's. (IVH says "no" for all of them). And we don't like to complete the PDI's until we are paid.How to I submit a claim to get paid? LOLTh...
PDI with RPO's to install at the dealership - 04/23/2019
I have yet to do this, so would love guidance.I have a 2019 Silverado with an RPO for Bed Lighting to be installed at the dealership. It's not an LPO. Is this to be submitted with the LPO Labor Op (0590032) or..... help? Thank ...
Forum - 08/23/2019
Refer to P&P manual Transportation.vehicle storage& Pdi policy section 1.1.6
PDI TIME PUNCH - 09/26/2019
... (was thrown into Warranty) that each Warranty Line NEEDS to have its own time punch...even for PDI. So for instance there would be a punch for PDI Fluids and also for PDI Dealer installed Accessories as those are BOTH Warranty Lines and different...
PDI Auto Pay - 02/07/2012
... to the dealership may not show up on the Warranty Transaction Summary for auto payment of the PDI. Confirm that PDI's are posted to a receivable schedule with the corresponding credit. If the PDI auto-pay credit is not received within a reasonable amount...
Accounting for Dealer Installed Accessories / PDI Adds - 09/19/2011
... Ensuring that your service department is properly accounting for dealer installed items and PDI fluid adds is easier when you are organized. Developing a method of documentation such as a check list to help prevent the service department from losing...
PDI Fluid Adds ... On The Forum - 03/10/2011
In previous newsletter articles, the subject of PDI fluid adds has been discussed with an explanation of the basic claim process. In a recent discussion on the Warranty Forum, a member posed a great question: "Is there a ceiling on reimbursement on PDI...
Changes to the Pre Delivery Inspection Form - 04/13/2010
All PDI forms have been updated to include new inspection items (highlighted in red), as well as a link to GMVIS. Copy the VIN number from the PDI form, paste it into the GMVIS VIN field and click "Submit". This interactive form and GMVIS link will enable...
Missed Revenue - Executive Decision - 03/11/2010
... been done in the past is not always the right way.Take the following situation for example: the PDI technician that has handled the inspections for the past 10 years punches his time in and out on the repair order for a PDI, checks off most of the items...
PDI Mode - 08/23/2016
The EL-50313 Midtronics GR8 has a charge algorithm identified on the tool as PDI mode. The mode is designed to apply a charge as safely as possible within 20 minutes. A printout is generated while in PDI mode. The printout must be kept with the vehicle...
2017 Chevrolet Corvette PDI - 08/23/2016
The PDI base time allowance for the 2017 Corvette was updated, and became effective on August 11. The times were updated in the LTG with the September 1, release. The new PDI base times are as follows: - Base 1.6 hours - Z06 (except CFV or CFZ) 2.4...
PDI Debits on Vehicles Sold with Open Recalls - 10/02/2015
If you wonder why your PDI credit and your PDI fluid fill credit were debited, it's because you sold a vehicle with an open safety or non-compliance recall.Effective September 1, 2015, GM began the process of debiting PDI transactions with Open Field...
Pre-Delivery Inspection (PDI) Credit - 09/03/2015
GM will begin debiting Pre-Delivery Inspection (PDI) credit and PDI Fluid Add credit effective September 1, 2015, on any new vehicle that is reported sold with an open Safety or Non-Compliance Recall showing in Investigate Vehicle History (IVH). GM...
2015 Corvette PDI - 04/28/2015
The PDI base labor time for the 2015 Corvette Z06/Z07 is 2.3 hours, submitted with labor operation 0590072. The base time includes the labor to install the carbon flash painted (RPO CFZ), or exposed carbon fiber (RPO CFV), ground effects. Neither RPO...
Full Size Truck PDI - 04/28/2015
... option is available for 2014-2016 full size trucks. The option is installed as part of the PDI process. The bed light and harness is a loose shipped item and is contained in the part bag. The labor time to install the option is not included in PDI base...
SI Enhancement: PDI Forms - 01/21/2015
Pre-Delivery Inspection forms are available in SI by selecting a late model from the drop down menu or entering the full VIN. A link to the form for the specific vehicle is available at the bottom of the page. The technician may complete and print the ...
Automatic PDI Payment - 01/10/2014
If the dealer finds that they have not been paid for the automatic PDI (0590072), a claim can be manually submitted. Dealers should allow two weeks to pass from the original invoice date before submitting a claim for the PDI payment. To submit a claim...
Reject of the Month - 07/30/2013
A Chevrolet dealer had several repeat repair rejects for transactions associated with PDI Dealer Installed Accessories on 2014 Chevrolet Silverado trucks. After the warranty administrator submitted a few of the transactions and received repeat repair...
OptiKleen and DEF - 07/25/2017
OptiKleen: Effective August 1, 2017, OptiKleen that is added at the time of PDI or in conjunction with a warrantable component failure, must be submitted in the Parts section of the transaction, not in Net/Miscellaneous. Dealers must charge out part number...
Missing PDI Add Times - 04/29/2020
On occasion, publishing of some new vehicle Add Times in the LTG may be delayed. To provide dealers with access to these labor times, a new resource is available in the Warranty Administration Resource Center. The document is titled “US and Canada ...
PDI Accessories - 06/29/2021
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
PDI Inspection Forms - 01/27/2021
Pre-Delivery Inspection forms are no longer available in SI. The forms are found within the PDI forms app. The app is available within the GlobalConnect App Center. Once the app has been launched select the appropriate model year tab and model to open...
PDI Fluid Adds - 09/26/2024
... to use when claiming reimbursement and the part number is 1051515. The transaction type is ZPDI. Enter the actual number of quarts of OptiKleen concentrate used to prepare the diluted solvent added to the vehicle. The maximum allowed quantity is 2. This...
Approved PDI Fluid Adds - 10/28/2022
... of 1:1 protects against freezing in temperatures as low as -32 C°. Labor Operation 0590052 (PDI Related Fluid Adds) is used to submit for reimbursement of the OptiKleen used. Enter the actual number of quarts of OptiKleen concentrate used to prepare...
TPMS Learn - 07/27/2021
LPO Accessory Wheels provided by the ADI require as part of the PDI process wheel installation and a tire pressure monitor system sensor learn, with documentation of the WCC required. When the learn procedure is not performed the customer may experience...
Pre-Delivery Inspection - 08/10/2010
... that your customers receive their new vehicle in perfect condition. Each vehicle has a specific PDI form that outlines what should be inspected and tested. The form also requires the VIN of the vehicle being inspected, dealer/BAC code, stock number,...
Pre-Delivery Dealer Installed Options - 12/01/2015
... are included in the loose ship bag within the interior or trunk of the vehicle. During the PDI process, the technician is instructed to access SI to obtain installation instructions within the Accessories Manual section. Once the components are installed,...
Upcoming Changes - 04/23/2018
PDI Labor - GM has announced two important changes that are coming down the pipe. The first change addresses the new PDI process effective with 2019 model year vehicles. Approximately 30 inspection points have been eliminated from the new PDI process, ...
Forum - 09/19/2018
They should be signing off on customer signature on the PDI hardcopy and on service mgr line on the PDI check sheet though right? When you say PDI's are excluded is that an add on line for a PDI or a recall? I didn't think we had to have recalls added...
missing labor time - 01/15/2020
are provider is DealerTrack/Arkona, I have all labor times available to book an RO, except for PDI (0590072) and PDI add-on (0590032). I have to go into Global to get the labor time to book my Tech for the repair. I contacted both DBC and DealerTrack...
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Based on the PDI sheet that should be filled out by the tech, I don't see anything that allows for cleaning. Our dealership pays the tech who performs the PDI the entire amount. Our detailers pay doesn't have anything to do with the PDI. Having said...
Re: What would you do (Battery Claim)? - 10/16/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] Have run into a couple of these,contact dealer that got paid for PDI and they should be able to issue your dealership a chec...
Forum - 09/01/2020
A Global Message was released today in regards to tax incorrectly paid on PDI auto-payments. (Reference Number: 202009010321): General Motors discovered an error in PDI auto-payment where tax was incorrectly applied to select PDI transactions processed...
Forum - 01/17/2018
kturner: PDI Related Fluid Adds: Labor Operation 0590052 / Transaction Type: ZPDI / Submit added fluids in the parts field of the transaction Karyl: Please refer to Global Message GCUS-9-4413 Correct Transaction Submission of Washer Fluid and DEF...
Diesel Exhaust Fluid - 08/10/2010
... should be filled just prior to delivery. The fluid may be claimed under labour operation Z6999 PDI Related Fluid Adds at the time of DEF fill. GWM will allow the submission of other fluids during PDI and then a fill for the DEF fluid at time of sale...
Chevrolet Volt - 02/23/2015
During PDI it may be found that some 2015 Volts may be missing the roof antenna from the trunk kit. The condition affects those vehicles built between VIN breakpoint FU115573-FU117899 and may be caused by improperly packaged trunk kits. If the concern...
If you wonder why your PDI credit and your PDI fluid fill credit were debited, it's because you sold a vehicle with an open safety or non-compliance recall.Effective September 1, 2015, GM began the process of debiting PDI transactions with Open Field...
Pre-Delivery Inspection (PDI) Credit - 09/03/2015
GM will begin debiting Pre-Delivery Inspection (PDI) credit and PDI Fluid Add credit effective September 1, 2015, on any new vehicle that is reported sold with an open Safety or Non-Compliance Recall showing in Investigate Vehicle History (IVH). GM...
2015 Corvette PDI - 04/28/2015
The PDI base labor time for the 2015 Corvette Z06/Z07 is 2.3 hours, submitted with labor operation 0590072. The base time includes the labor to install the carbon flash painted (RPO CFZ), or exposed carbon fiber (RPO CFV), ground effects. Neither RPO...
Full Size Truck PDI - 04/28/2015
... option is available for 2014-2016 full size trucks. The option is installed as part of the PDI process. The bed light and harness is a loose shipped item and is contained in the part bag. The labor time to install the option is not included in PDI base...
SI Enhancement: PDI Forms - 01/21/2015
Pre-Delivery Inspection forms are available in SI by selecting a late model from the drop down menu or entering the full VIN. A link to the form for the specific vehicle is available at the bottom of the page. The technician may complete and print the ...
Automatic PDI Payment - 01/10/2014
If the dealer finds that they have not been paid for the automatic PDI (0590072), a claim can be manually submitted. Dealers should allow two weeks to pass from the original invoice date before submitting a claim for the PDI payment. To submit a claim...
Reject of the Month - 07/30/2013
A Chevrolet dealer had several repeat repair rejects for transactions associated with PDI Dealer Installed Accessories on 2014 Chevrolet Silverado trucks. After the warranty administrator submitted a few of the transactions and received repeat repair...
OptiKleen and DEF - 07/25/2017
OptiKleen: Effective August 1, 2017, OptiKleen that is added at the time of PDI or in conjunction with a warrantable component failure, must be submitted in the Parts section of the transaction, not in Net/Miscellaneous. Dealers must charge out part number...
Missing PDI Add Times - 04/29/2020
On occasion, publishing of some new vehicle Add Times in the LTG may be delayed. To provide dealers with access to these labor times, a new resource is available in the Warranty Administration Resource Center. The document is titled “US and Canada ...
PDI Accessories - 06/29/2021
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
PDI Inspection Forms - 01/27/2021
Pre-Delivery Inspection forms are no longer available in SI. The forms are found within the PDI forms app. The app is available within the GlobalConnect App Center. Once the app has been launched select the appropriate model year tab and model to open...
PDI Fluid Adds - 09/26/2024
... to use when claiming reimbursement and the part number is 1051515. The transaction type is ZPDI. Enter the actual number of quarts of OptiKleen concentrate used to prepare the diluted solvent added to the vehicle. The maximum allowed quantity is 2. This...
Approved PDI Fluid Adds - 10/28/2022
... of 1:1 protects against freezing in temperatures as low as -32 C°. Labor Operation 0590052 (PDI Related Fluid Adds) is used to submit for reimbursement of the OptiKleen used. Enter the actual number of quarts of OptiKleen concentrate used to prepare...
TPMS Learn - 07/27/2021
LPO Accessory Wheels provided by the ADI require as part of the PDI process wheel installation and a tire pressure monitor system sensor learn, with documentation of the WCC required. When the learn procedure is not performed the customer may experience...
Pre-Delivery Inspection - 08/10/2010
... that your customers receive their new vehicle in perfect condition. Each vehicle has a specific PDI form that outlines what should be inspected and tested. The form also requires the VIN of the vehicle being inspected, dealer/BAC code, stock number,...
Pre-Delivery Dealer Installed Options - 12/01/2015
... are included in the loose ship bag within the interior or trunk of the vehicle. During the PDI process, the technician is instructed to access SI to obtain installation instructions within the Accessories Manual section. Once the components are installed,...
Upcoming Changes - 04/23/2018
PDI Labor - GM has announced two important changes that are coming down the pipe. The first change addresses the new PDI process effective with 2019 model year vehicles. Approximately 30 inspection points have been eliminated from the new PDI process, ...
Forum - 09/19/2018
They should be signing off on customer signature on the PDI hardcopy and on service mgr line on the PDI check sheet though right? When you say PDI's are excluded is that an add on line for a PDI or a recall? I didn't think we had to have recalls added...
missing labor time - 01/15/2020
are provider is DealerTrack/Arkona, I have all labor times available to book an RO, except for PDI (0590072) and PDI add-on (0590032). I have to go into Global to get the labor time to book my Tech for the repair. I contacted both DBC and DealerTrack...
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Based on the PDI sheet that should be filled out by the tech, I don't see anything that allows for cleaning. Our dealership pays the tech who performs the PDI the entire amount. Our detailers pay doesn't have anything to do with the PDI. Having said...
Re: What would you do (Battery Claim)? - 10/16/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] Have run into a couple of these,contact dealer that got paid for PDI and they should be able to issue your dealership a chec...
Forum - 09/01/2020
A Global Message was released today in regards to tax incorrectly paid on PDI auto-payments. (Reference Number: 202009010321): General Motors discovered an error in PDI auto-payment where tax was incorrectly applied to select PDI transactions processed...
Forum - 01/17/2018
kturner: PDI Related Fluid Adds: Labor Operation 0590052 / Transaction Type: ZPDI / Submit added fluids in the parts field of the transaction Karyl: Please refer to Global Message GCUS-9-4413 Correct Transaction Submission of Washer Fluid and DEF...
Diesel Exhaust Fluid - 08/10/2010
... should be filled just prior to delivery. The fluid may be claimed under labour operation Z6999 PDI Related Fluid Adds at the time of DEF fill. GWM will allow the submission of other fluids during PDI and then a fill for the DEF fluid at time of sale...
Chevrolet Volt - 02/23/2015
During PDI it may be found that some 2015 Volts may be missing the roof antenna from the trunk kit. The condition affects those vehicles built between VIN breakpoint FU115573-FU117899 and may be caused by improperly packaged trunk kits. If the concern...
Commemorative Edition Camaro - 02/23/2015
... with the front splitter (spoiler) in the vehicle. The front splitter must be installed during PDI. The PDI times for this vehicle have been adjusted to include installation time of the front splitter. ...
Navigation SD Cards - 04/22/2019
Technicians must refer to the specific PDI infotainment instructions for Navigation SD cards. At PDI, the technician must verify that the SD card is inserted correctly in the card slot and also check the functionality of the Nav system by pressing the...
Cadillac LYRIQ - 02/28/2023
As part of the Cadillac LYRIQ PDI process, dealers must completely charge the high voltage battery to the factory pre-set charge level (before starting PDI). Having an adequate charge ensures that the new vehicle is immediately ready for demonstration...
Tire Pressure - 07/30/2024
... is important to adjust the tires to the pressures specified on the Certification/Tire Label during PDI. This is indicated on the PDI form in the Final Inspection & Preparation section....
Forum - 01/17/2018
When we claim for Optikleen that was added during the PDI, we simply go into the paid claim using "view by job card" and A----- (last 5 of VIN) to pull up the auto paid PDI. Do an adjust, add any fluids in the parts section and submit with notes...
Forum - 12/20/2016
... another dealer and courtesy delivered to our dealership. The ordering dealer was issued the auto PDI. I called the dealer and asked if the warranty administrator could issue a full debit in GWM so I could submit for the PDI. No complaints and didnt...
Forum - 02/14/2017
Refer to the following excerpt from the Transportation, Vehicle Storage, and PDI Policy Manual Article 3.1.1: If additional fluids i.e. engine oil, transmission fluid, coolant, DEF fluid (diesel applications), Optikleen are added during PDI, Service Agent...
Forum - 06/20/2019
... that. If you look at the IVH report and there is a claim at the bottom that shows payment for the PDI with a transaction number that begins with A then someone got paid for it. You can click delivery information and make sure it was you. I get these...
Re: ANY KIA PEOPLE OUT THERE - 10/09/2008
Our store has PDI & PDI adds on one RO. If anything else is found (usually a transportation claim, ugh) we put it on a separate RO. That way you don't have your prep standing open on your schedule and all the paperwork for the warranty claim stands...
Re: coding fluid claims - 05/11/2009
I USUALLY CLAIM ADD FLUIDS AS TYPE "I" CC=MG FC=99 LABOP=Z6999 NET $6.40 IT PAYS EVERY TIME. I CLAIM THIS ON OUR PDI'S FOR OPTIKLEEN(WASHER FLUID).USING A SEPERATE REPAIR ORDER FOR THIS CLAIM. YOU CAN'T HAVE ANY THING ON A PDI RO BUT A PDI.NO NEED TO...
PDI's - 09/19/2007
Our area rep came in and did a PDI audit. Does anyone know where in the Policy and Procedure manual it states that the work order has to be signed by the service manager? I know he has to sign the PDI form itself, but the hard copy??????????
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Re: 2011 Duramax - 07/20/2010
Just FYI, you can submit for other fluids on the PDI. Look at G_0000059652. "The Global Warranty Management System has been updated to allow a submission for other fluids during PDI (ie: washer fluid) and then a fill for the DEF fluid at time of sale...
PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/26/2013
I have a claim for accessory cruise control install as a dealer add on a PDI. I submitted it the same way I submit for step bars or wheel liners, but it is rejecting. LOC 0590032 is the opcode for pdi adds. What is happening?
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
Close the PDI ticket and make a new one for the added things sales is looking for. Once the PDI is accepted, I usually don't have any trouble getting the second job card to pay. We haven't gotten to the VOLT yet, we're in the west but it works on o...
Re: WIFI ACCESSORY - 09/19/2014
It is not a PDI dealer install. Customer bought the GM accessory WIFI package to add to the vehicle. The vehicle does not have that RPO code either. It will reject as a ZPDI because it is not part of the PDI.
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Hello, the PDI time help card states 2014 Sonic pays 1.0 base, but it actually pays 1.1 for the PDI. I didn't see another area to report this.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
A complete listing of all of the PDI adds can also be found on the Warranty Community page in the Resources tab under Warranty Help Cards. The 2014 PDI Reference Card lists all of the 2014 model year PDI add time allowances. There is an add for RPO...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
New Battery Transaction Requirements - 04/28/2016
... replacement warranty claim must be submitted within one week of arrival. When performing the PDI, the battery must be tested in the PDI mode. In this mode, the battery condition is checked, then a fast charge is applied. This mode also generates a printout...
General Services Administration - 01/24/2023
... check for open recalls, and complete any needed Damage in Transit/New Vehicle Damage claims. The PDI must be completed: for ICE vehicles, fill ¼ tank of fuel and no FCC application. For EVs, charge vehicle according to PDI instructions. Reimbursement...
2024 Acadia and Traverse - 05/30/2024
The PDI and Dealer Installed Factory Invoiced Option Add Time was omitted from the May 2024 LTG, but have been included with the June 2024 version.
SFE Recall Compliance Reminder - 04/08/2016
... the necessary recall repair, the dealer has not fulfilled its obligations to conduct a complete PDI. As a result, non-payment for the service is appropriate. The delivering dealership is responsible for performing the Final Inspection & Preparation...
Cluster - 12/18/2012
... by an incomplete programming of the instrument panel cluster during assembly of the vehicle. The PDI sheet has been updated to check for this concern at PDI and to correct the condition on any vehicle built before the specific VIN breakpoint provided...
Forum - 06/20/2019
i am trying to close out a pdi ticket that was a fleet delivery but i keep getting a rejection that the base labor time exceeds the code 0590072
... with the front splitter (spoiler) in the vehicle. The front splitter must be installed during PDI. The PDI times for this vehicle have been adjusted to include installation time of the front splitter. ...
Navigation SD Cards - 04/22/2019
Technicians must refer to the specific PDI infotainment instructions for Navigation SD cards. At PDI, the technician must verify that the SD card is inserted correctly in the card slot and also check the functionality of the Nav system by pressing the...
Cadillac LYRIQ - 02/28/2023
As part of the Cadillac LYRIQ PDI process, dealers must completely charge the high voltage battery to the factory pre-set charge level (before starting PDI). Having an adequate charge ensures that the new vehicle is immediately ready for demonstration...
Tire Pressure - 07/30/2024
... is important to adjust the tires to the pressures specified on the Certification/Tire Label during PDI. This is indicated on the PDI form in the Final Inspection & Preparation section....
Forum - 01/17/2018
When we claim for Optikleen that was added during the PDI, we simply go into the paid claim using "view by job card" and A----- (last 5 of VIN) to pull up the auto paid PDI. Do an adjust, add any fluids in the parts section and submit with notes...
Forum - 12/20/2016
... another dealer and courtesy delivered to our dealership. The ordering dealer was issued the auto PDI. I called the dealer and asked if the warranty administrator could issue a full debit in GWM so I could submit for the PDI. No complaints and didnt...
Forum - 02/14/2017
Refer to the following excerpt from the Transportation, Vehicle Storage, and PDI Policy Manual Article 3.1.1: If additional fluids i.e. engine oil, transmission fluid, coolant, DEF fluid (diesel applications), Optikleen are added during PDI, Service Agent...
Forum - 06/20/2019
... that. If you look at the IVH report and there is a claim at the bottom that shows payment for the PDI with a transaction number that begins with A then someone got paid for it. You can click delivery information and make sure it was you. I get these...
Re: ANY KIA PEOPLE OUT THERE - 10/09/2008
Our store has PDI & PDI adds on one RO. If anything else is found (usually a transportation claim, ugh) we put it on a separate RO. That way you don't have your prep standing open on your schedule and all the paperwork for the warranty claim stands...
Re: coding fluid claims - 05/11/2009
I USUALLY CLAIM ADD FLUIDS AS TYPE "I" CC=MG FC=99 LABOP=Z6999 NET $6.40 IT PAYS EVERY TIME. I CLAIM THIS ON OUR PDI'S FOR OPTIKLEEN(WASHER FLUID).USING A SEPERATE REPAIR ORDER FOR THIS CLAIM. YOU CAN'T HAVE ANY THING ON A PDI RO BUT A PDI.NO NEED TO...
PDI's - 09/19/2007
Our area rep came in and did a PDI audit. Does anyone know where in the Policy and Procedure manual it states that the work order has to be signed by the service manager? I know he has to sign the PDI form itself, but the hard copy??????????
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Re: 2011 Duramax - 07/20/2010
Just FYI, you can submit for other fluids on the PDI. Look at G_0000059652. "The Global Warranty Management System has been updated to allow a submission for other fluids during PDI (ie: washer fluid) and then a fill for the DEF fluid at time of sale...
PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/26/2013
I have a claim for accessory cruise control install as a dealer add on a PDI. I submitted it the same way I submit for step bars or wheel liners, but it is rejecting. LOC 0590032 is the opcode for pdi adds. What is happening?
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
Close the PDI ticket and make a new one for the added things sales is looking for. Once the PDI is accepted, I usually don't have any trouble getting the second job card to pay. We haven't gotten to the VOLT yet, we're in the west but it works on o...
Re: WIFI ACCESSORY - 09/19/2014
It is not a PDI dealer install. Customer bought the GM accessory WIFI package to add to the vehicle. The vehicle does not have that RPO code either. It will reject as a ZPDI because it is not part of the PDI.
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Hello, the PDI time help card states 2014 Sonic pays 1.0 base, but it actually pays 1.1 for the PDI. I didn't see another area to report this.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
A complete listing of all of the PDI adds can also be found on the Warranty Community page in the Resources tab under Warranty Help Cards. The 2014 PDI Reference Card lists all of the 2014 model year PDI add time allowances. There is an add for RPO...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
New Battery Transaction Requirements - 04/28/2016
... replacement warranty claim must be submitted within one week of arrival. When performing the PDI, the battery must be tested in the PDI mode. In this mode, the battery condition is checked, then a fast charge is applied. This mode also generates a printout...
General Services Administration - 01/24/2023
... check for open recalls, and complete any needed Damage in Transit/New Vehicle Damage claims. The PDI must be completed: for ICE vehicles, fill ¼ tank of fuel and no FCC application. For EVs, charge vehicle according to PDI instructions. Reimbursement...
2024 Acadia and Traverse - 05/30/2024
The PDI and Dealer Installed Factory Invoiced Option Add Time was omitted from the May 2024 LTG, but have been included with the June 2024 version.
SFE Recall Compliance Reminder - 04/08/2016
... the necessary recall repair, the dealer has not fulfilled its obligations to conduct a complete PDI. As a result, non-payment for the service is appropriate. The delivering dealership is responsible for performing the Final Inspection & Preparation...
Cluster - 12/18/2012
... by an incomplete programming of the instrument panel cluster during assembly of the vehicle. The PDI sheet has been updated to check for this concern at PDI and to correct the condition on any vehicle built before the specific VIN breakpoint provided...
Forum - 06/20/2019
i am trying to close out a pdi ticket that was a fleet delivery but i keep getting a rejection that the base labor time exceeds the code 0590072
Forum - 02/18/2019
Reference the Transportation, Vehicle Storage, and PDI Policy Manual Article 1.1.13 (Reimbursement for Transportation Transactions).
WIRELESS CHARGING SYSTEM RPO - 02/22/2019
We are doing a PDI on an 2019 acadia and are adding factory invoiced option 5ZI, wireless charging system. This RPO labor time is not included in the master list under PDI adds. Has anyone had experience with this? When I looked up wireless charging...
Forum - 02/27/2018
cbellwaradmin: Access the transaction history in IVH to view the PDI Auto Pay (labor operation 0590072). The job card number will be displayed with an A and the last 5 digits of the VIN. A job card is created when PDI Fluid Adds are necessary (washer...
LPO ACCESSORIES LABOR OP 0590032 - 03/28/2017
IS ANYONE ELSE HAVING PROBLEMS SUBMITTING PDI ACCESSORIES UNDER LABOR OP 0590032 AND GETTING REJECTED FOR CODE 084 ????
Forum - 02/14/2017
PDI Fluid Adds are entered with labor operation 0590052 - transaction type ZPDI - the fluid amount is entered in the Miscellaneous Net Item field.
TRANSPORTATION CLAIM, MISSING CENTER CAPS - 01/31/2018
I CAN'T FIND THE CORRECT LABOR OPERATION FOR REPLACING MISSING CENTER CAPS AND LICENSE PLATE BRACKET ON A PDI. TRANSPORTATION DAMAGE CODES 23 08 6. ANY IDEAS?
Forum - 10/11/2017
Please view the online training video "PDI Accessories - 0590032". The video is currently available in the Member's Area. If you are looking for clarification or information on another aspect of the PDI program please let us know! Thank you! Kristen
Forum - 01/16/2020
While I am on Reynolds, repair ops are loaded to use, with time options specific to vehicle. With PDI's, my only guess would be the variations that have popped up over the last 2 years. It used to be I could just go into the yr/make/model and get my add...
Forum - 02/18/2022
I treat it like a multiple recall situation, where as long as its not an add line (requiring separate punches) pdi & lpo install should be ok on single punch.
Forum - 02/18/2022
PDI's are not submitted for unless they have not paid automatically. We separate them. Pdi one line and then the LPO's on another
New Warranty Clerk - 06/30/2021
we switched to Tekion DMS recently and our dealership name is not printing on in stock vehicles, does GM require our name to print on the RO on a PDI?
Forum - 01/19/2023
Same... 23 Silverado 2500 rejected for washer fluid add on a pdi...
Forum - 07/26/2022
... "View Accepted Transactions" using A(last 5 of vin). This will show if you were pre-paid for the pdi and you can see how much time it pays, if you go in the claim info. We receive some 'Courtesy Delivery' vehicles, that do not pre-pay. This method allows...
Re: Labor Op Help Needed - 08/13/2008
We are a Chevrolet dealer and use Reynolds & Reynolds, but I am sure it is the same. What we do is a line for the PDI and a line for the accessories. Submitt your PDI like normal and submitt the accessories like a normal claim. but remember to use your...
ANY KIA PEOPLE OUT THERE - 10/08/2008
IF WE FIND A WARRANTY ITEM ON THE PDI, DO WE NEED TO OPEN A NEW RO OR CAN WE ADD IT TO THE PDI TICKET. BTW I'M ALSO A JEEP AND HYUNDAI DEALER IF ANYONE EVER NEEDS HELP WITH THOSE LINES.
Forum - 12/05/2007
... op. No parts, no labor, only something in the net item field. The tech sure didn't check ove the PDI very well if he didn't check the oil level. Yes, it should have been checked on the PDI and fluid added at that time. Then you would claim only the...
A new one for me.... - 07/31/2008
2008 Tahoe Hybrid came in, PDI was completed. During pdi, tech noted the large HYBRID decal on the right side was peeling off, not sticking. Decal was ordered and eventually the old one was removed with a heat gun and new decal was installed. VIN 1GNFC13568R242918,...
Re: 2010 CAMARO - STRIPS - 07/30/2009
Look in the LTG under PDI adds they have add ons for rally stripes, the three letters come off of the vehicle build in VIS.
Re: What would you do (Battery Claim)? - 10/17/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] The first thing that you need to do is make sure you were the delivering dealer on VIS. If this was a dealer trade the other...
Re: ANY KIA PEOPLE OUT THERE - 01/08/2009
NEW KIA WARRANTY BULLETIN ISSUED 12-18-08, SAYS PDI HAS TO BE ON ONE RO AND ANY WARRANTY REPAIRS REQUIRE CREATION OF 2ND RO
Re: 2011 Duramax - 07/26/2010
is this an add to the pdi or do i need to get another job card written up like the z6998 labor op??
Re: 2011 Duramax - 07/27/2010
It is a PDI add just like the washer fluid and other stuff. When are they going to stop changing things on us????
Re: DEF FLUIDS - 12/09/2010
It is a ZPDI claim with fluid amt. in net item miscellaneous, just like normal PDI fluid adds.
Re: GM Accessories VPO/LPO Programs - 07/02/2009
USE Z6998 PDI ADD OPS TO GET PAID IT SHOULD ALREADY BE IN YOUR DMS FOR ADP AND R/R
Re: ZDPI - 02/09/2010
GWM still uses the Z7000 for the inspection if you have to submit for it and the Z6998 for PDI Accessory Adds, Z6999 for fluid adds.
Reference the Transportation, Vehicle Storage, and PDI Policy Manual Article 1.1.13 (Reimbursement for Transportation Transactions).
WIRELESS CHARGING SYSTEM RPO - 02/22/2019
We are doing a PDI on an 2019 acadia and are adding factory invoiced option 5ZI, wireless charging system. This RPO labor time is not included in the master list under PDI adds. Has anyone had experience with this? When I looked up wireless charging...
Forum - 02/27/2018
cbellwaradmin: Access the transaction history in IVH to view the PDI Auto Pay (labor operation 0590072). The job card number will be displayed with an A and the last 5 digits of the VIN. A job card is created when PDI Fluid Adds are necessary (washer...
LPO ACCESSORIES LABOR OP 0590032 - 03/28/2017
IS ANYONE ELSE HAVING PROBLEMS SUBMITTING PDI ACCESSORIES UNDER LABOR OP 0590032 AND GETTING REJECTED FOR CODE 084 ????
Forum - 02/14/2017
PDI Fluid Adds are entered with labor operation 0590052 - transaction type ZPDI - the fluid amount is entered in the Miscellaneous Net Item field.
TRANSPORTATION CLAIM, MISSING CENTER CAPS - 01/31/2018
I CAN'T FIND THE CORRECT LABOR OPERATION FOR REPLACING MISSING CENTER CAPS AND LICENSE PLATE BRACKET ON A PDI. TRANSPORTATION DAMAGE CODES 23 08 6. ANY IDEAS?
Forum - 10/11/2017
Please view the online training video "PDI Accessories - 0590032". The video is currently available in the Member's Area. If you are looking for clarification or information on another aspect of the PDI program please let us know! Thank you! Kristen
Forum - 01/16/2020
While I am on Reynolds, repair ops are loaded to use, with time options specific to vehicle. With PDI's, my only guess would be the variations that have popped up over the last 2 years. It used to be I could just go into the yr/make/model and get my add...
Forum - 02/18/2022
I treat it like a multiple recall situation, where as long as its not an add line (requiring separate punches) pdi & lpo install should be ok on single punch.
Forum - 02/18/2022
PDI's are not submitted for unless they have not paid automatically. We separate them. Pdi one line and then the LPO's on another
New Warranty Clerk - 06/30/2021
we switched to Tekion DMS recently and our dealership name is not printing on in stock vehicles, does GM require our name to print on the RO on a PDI?
Forum - 01/19/2023
Same... 23 Silverado 2500 rejected for washer fluid add on a pdi...
Forum - 07/26/2022
... "View Accepted Transactions" using A(last 5 of vin). This will show if you were pre-paid for the pdi and you can see how much time it pays, if you go in the claim info. We receive some 'Courtesy Delivery' vehicles, that do not pre-pay. This method allows...
Re: Labor Op Help Needed - 08/13/2008
We are a Chevrolet dealer and use Reynolds & Reynolds, but I am sure it is the same. What we do is a line for the PDI and a line for the accessories. Submitt your PDI like normal and submitt the accessories like a normal claim. but remember to use your...
ANY KIA PEOPLE OUT THERE - 10/08/2008
IF WE FIND A WARRANTY ITEM ON THE PDI, DO WE NEED TO OPEN A NEW RO OR CAN WE ADD IT TO THE PDI TICKET. BTW I'M ALSO A JEEP AND HYUNDAI DEALER IF ANYONE EVER NEEDS HELP WITH THOSE LINES.
Forum - 12/05/2007
... op. No parts, no labor, only something in the net item field. The tech sure didn't check ove the PDI very well if he didn't check the oil level. Yes, it should have been checked on the PDI and fluid added at that time. Then you would claim only the...
A new one for me.... - 07/31/2008
2008 Tahoe Hybrid came in, PDI was completed. During pdi, tech noted the large HYBRID decal on the right side was peeling off, not sticking. Decal was ordered and eventually the old one was removed with a heat gun and new decal was installed. VIN 1GNFC13568R242918,...
Re: 2010 CAMARO - STRIPS - 07/30/2009
Look in the LTG under PDI adds they have add ons for rally stripes, the three letters come off of the vehicle build in VIS.
Re: What would you do (Battery Claim)? - 10/17/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] The first thing that you need to do is make sure you were the delivering dealer on VIS. If this was a dealer trade the other...
Re: ANY KIA PEOPLE OUT THERE - 01/08/2009
NEW KIA WARRANTY BULLETIN ISSUED 12-18-08, SAYS PDI HAS TO BE ON ONE RO AND ANY WARRANTY REPAIRS REQUIRE CREATION OF 2ND RO
Re: 2011 Duramax - 07/26/2010
is this an add to the pdi or do i need to get another job card written up like the z6998 labor op??
Re: 2011 Duramax - 07/27/2010
It is a PDI add just like the washer fluid and other stuff. When are they going to stop changing things on us????
Re: DEF FLUIDS - 12/09/2010
It is a ZPDI claim with fluid amt. in net item miscellaneous, just like normal PDI fluid adds.
Re: GM Accessories VPO/LPO Programs - 07/02/2009
USE Z6998 PDI ADD OPS TO GET PAID IT SHOULD ALREADY BE IN YOUR DMS FOR ADP AND R/R
Re: ZDPI - 02/09/2010
GWM still uses the Z7000 for the inspection if you have to submit for it and the Z6998 for PDI Accessory Adds, Z6999 for fluid adds.
Re: PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/26/2013
i looked at labor op 0590032, there is no time to install the cruise control, you neec to looc at labor op 0510072... hope this helps you !!
Re: PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/27/2013
Enter it as a regular Warranty Claim (WX94). Then, when you submit in GWM, check the Policy Decision button, and enter a Comment.
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Our detailer gets paid hourly, we pay the tech doing the PDI 1.0 hr. The rest goes toward the clean up expense.
Re: Looking for lop for def fluid - 04/02/2014
I didnt see one I called DBC and they said there isn't a labor op for just the fluid only if it was part of the PDI.
Warrenty help cards update - 04/15/2014
Does any one know when the warranty help cards will be updated for the 2015 PDI time allowance ? Thanks for any help
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
ON THE LABOR TIME GUIDE UNDER GENERAL INFORMATION WHERE YOU FIND THE PDI TIME YOU WIL FIND LABOR OP 0590032 IT LISTS ALL THE DEALER INSTALLED ITEMS AND TIMES..
Forum - 11/30/2016
The 2017 PDI Reference Card has been updated and is available under the Resources tab within Warranty Help Cards.
Battery Maintenance - Policy Update - 01/27/2021
... has been updated effective January 1, 2021. The changes are represented as follows: Updated PDI forms eliminating the battery charge process at PDI. There is not a change in PDI labor time paid for each vehicle because of this change. The requirement...
Reject of the Month - 01/19/2012
... to your dealership typically show a warranty start date two days prior to the payment of the PDI and the mileage is recorded at zero. This date and mileage will change to the sold date and the actual mileage on the vehicle after the vehicle has been...
Open Recalls - 09/27/2016
It has been a year since GM began the process of debiting PDI transactions with Open Field Actions. A year later, it is still extremely important to GM that recalls are completed both for safety reasons and customer satisfaction. Dealers that received...
Forum - 09/29/2020
Hi pphillips! Accessory installations are typically either PDI-dealer installed-factory invoiced options submitted as a ZPDI transaction with the appropriate labor time OR as a dealer installed GM accessory installation that is submitted as a ZSET...
Forum - 04/04/2019
Hey MJBusch! Those little lapses in memory happen to the best of us! To manually submit for PDI base time: use transaction type ZPDI, labor operation 0590072, and the appropriate base labor hours for the vehicle (from the LTG). Always confirm, as you...
Forum - 05/29/2019
Refer to Transportation, Vehicle Storage, and PDI Policy Article 1.1.6: Missing parts due to theft or vandalism, should be documented on the delviery receipt and filed as a transportation claim. Vehicles with missing/incorrect options (GMC...
Forum - 10/01/2019
GM plays pretty loose with PDI, because they pay you before they even ship them. Maybe I'm stupid but I don't concern myself with timekeeping on PDI transactions. Only if they have recalls. If someone has a P&P doc I'd love to see it.
Android Auto update - 03/11/2016
... very clear on how to submit for this update. Here's what I THINK it supposed to happen. During PDI, the tech's should do the update and we should submit for ADD TIME for 0.4 hours at our regular rate. If it's a customer's car, it's 0.4 hours at regular...
SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/23/2013
I just noticed that this is missing from the J&L WARRANTY'S help card for the 2014 Silverado PDI list: To Install Rear Wheelhouse Liners (S41) ADD TIME: 0.4 This is still listed in GM's Service Information for the PDI.
Re: Dealer Installed Accessories - 11/20/2009
There is not a PDI add for hub caps...there are adds for chrome mirror *caps* (VKU), 20" *wheels* (VS3, VS5, VSA, VSB, VSC, VSD, VSF, VZJ, VZK) and 22" *wheels* (VS4, VS8, VSJ, VSK, VSN, VZH). Be sure to review the 2010 PDI reference warranty help card...
Re: GSA HANDLING ALLOWANCE - 04/23/2010
... dated 1/06 from the P&P and it says $150.00 also. •Service Agents are entitled to the normal PDI plus $150 handling allowance using labour operation Z7006. Transactions are submitted through the warranty system, using the complaint and failure codes...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Cadillac Delivery Care - 01/29/2024
... lower exterior panels. When it is necessary to clean these areas in addition to normal PDI procedures, Cadillac dealers may utilize a new Cadillac Delivery Care allowance to ensure a luxury vehicle buyer experience. Cadillac Delivery Care...
Customer Authorization and Stock Units - 02/26/2024
... Authorization is required when the job card is written by anyone other than the service manager. PDI’s (ZPDI) and Required Field Actions (ZFAT) transactions are excluded from this requirement. Reference: Policies and Procedures Article 6.2.2&n...
Key Fobs - 06/26/2024
... for the additional fobs is at the customer’s expense. Dealers are not to submit a warranty/PDI claim for programming for the additional fobs....
2025 Cadillac Lyriq - 10/30/2024
Beginning with the 2025 model year, the under-hood sight-shields have been removed from the Cadillac Lyriq. Technicians should not order the shields while completing PDI as they are intentionally missing.
EV Charging - 01/05/2023
An extra 0.1 hr was added to the PDI allowance for all 2022 Bolt and Hummer EV models in July to assist dealers with electricity cost associated with the EV charging requirement on new vehicles. GM will be implementing a similar EV charging compensation...
Pre-Delivery Scratches - 12/29/2020
... for scratches or blemishes. The technician should make sure that the glass is damage free at PDI. If damage is found, clearly identify the area to aid in the part return process. Technicians are advised to follow the rear side door window replacement...
i looked at labor op 0590032, there is no time to install the cruise control, you neec to looc at labor op 0510072... hope this helps you !!
Re: PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/27/2013
Enter it as a regular Warranty Claim (WX94). Then, when you submit in GWM, check the Policy Decision button, and enter a Comment.
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Our detailer gets paid hourly, we pay the tech doing the PDI 1.0 hr. The rest goes toward the clean up expense.
Re: Looking for lop for def fluid - 04/02/2014
I didnt see one I called DBC and they said there isn't a labor op for just the fluid only if it was part of the PDI.
Warrenty help cards update - 04/15/2014
Does any one know when the warranty help cards will be updated for the 2015 PDI time allowance ? Thanks for any help
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
ON THE LABOR TIME GUIDE UNDER GENERAL INFORMATION WHERE YOU FIND THE PDI TIME YOU WIL FIND LABOR OP 0590032 IT LISTS ALL THE DEALER INSTALLED ITEMS AND TIMES..
Forum - 11/30/2016
The 2017 PDI Reference Card has been updated and is available under the Resources tab within Warranty Help Cards.
Battery Maintenance - Policy Update - 01/27/2021
... has been updated effective January 1, 2021. The changes are represented as follows: Updated PDI forms eliminating the battery charge process at PDI. There is not a change in PDI labor time paid for each vehicle because of this change. The requirement...
Reject of the Month - 01/19/2012
... to your dealership typically show a warranty start date two days prior to the payment of the PDI and the mileage is recorded at zero. This date and mileage will change to the sold date and the actual mileage on the vehicle after the vehicle has been...
Open Recalls - 09/27/2016
It has been a year since GM began the process of debiting PDI transactions with Open Field Actions. A year later, it is still extremely important to GM that recalls are completed both for safety reasons and customer satisfaction. Dealers that received...
Forum - 09/29/2020
Hi pphillips! Accessory installations are typically either PDI-dealer installed-factory invoiced options submitted as a ZPDI transaction with the appropriate labor time OR as a dealer installed GM accessory installation that is submitted as a ZSET...
Forum - 04/04/2019
Hey MJBusch! Those little lapses in memory happen to the best of us! To manually submit for PDI base time: use transaction type ZPDI, labor operation 0590072, and the appropriate base labor hours for the vehicle (from the LTG). Always confirm, as you...
Forum - 05/29/2019
Refer to Transportation, Vehicle Storage, and PDI Policy Article 1.1.6: Missing parts due to theft or vandalism, should be documented on the delviery receipt and filed as a transportation claim. Vehicles with missing/incorrect options (GMC...
Forum - 10/01/2019
GM plays pretty loose with PDI, because they pay you before they even ship them. Maybe I'm stupid but I don't concern myself with timekeeping on PDI transactions. Only if they have recalls. If someone has a P&P doc I'd love to see it.
Android Auto update - 03/11/2016
... very clear on how to submit for this update. Here's what I THINK it supposed to happen. During PDI, the tech's should do the update and we should submit for ADD TIME for 0.4 hours at our regular rate. If it's a customer's car, it's 0.4 hours at regular...
SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/23/2013
I just noticed that this is missing from the J&L WARRANTY'S help card for the 2014 Silverado PDI list: To Install Rear Wheelhouse Liners (S41) ADD TIME: 0.4 This is still listed in GM's Service Information for the PDI.
Re: Dealer Installed Accessories - 11/20/2009
There is not a PDI add for hub caps...there are adds for chrome mirror *caps* (VKU), 20" *wheels* (VS3, VS5, VSA, VSB, VSC, VSD, VSF, VZJ, VZK) and 22" *wheels* (VS4, VS8, VSJ, VSK, VSN, VZH). Be sure to review the 2010 PDI reference warranty help card...
Re: GSA HANDLING ALLOWANCE - 04/23/2010
... dated 1/06 from the P&P and it says $150.00 also. •Service Agents are entitled to the normal PDI plus $150 handling allowance using labour operation Z7006. Transactions are submitted through the warranty system, using the complaint and failure codes...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Cadillac Delivery Care - 01/29/2024
... lower exterior panels. When it is necessary to clean these areas in addition to normal PDI procedures, Cadillac dealers may utilize a new Cadillac Delivery Care allowance to ensure a luxury vehicle buyer experience. Cadillac Delivery Care...
Customer Authorization and Stock Units - 02/26/2024
... Authorization is required when the job card is written by anyone other than the service manager. PDI’s (ZPDI) and Required Field Actions (ZFAT) transactions are excluded from this requirement. Reference: Policies and Procedures Article 6.2.2&n...
Key Fobs - 06/26/2024
... for the additional fobs is at the customer’s expense. Dealers are not to submit a warranty/PDI claim for programming for the additional fobs....
2025 Cadillac Lyriq - 10/30/2024
Beginning with the 2025 model year, the under-hood sight-shields have been removed from the Cadillac Lyriq. Technicians should not order the shields while completing PDI as they are intentionally missing.
EV Charging - 01/05/2023
An extra 0.1 hr was added to the PDI allowance for all 2022 Bolt and Hummer EV models in July to assist dealers with electricity cost associated with the EV charging requirement on new vehicles. GM will be implementing a similar EV charging compensation...
Pre-Delivery Scratches - 12/29/2020
... for scratches or blemishes. The technician should make sure that the glass is damage free at PDI. If damage is found, clearly identify the area to aid in the part return process. Technicians are advised to follow the rear side door window replacement...
Updates to the Authorization Matrix - 05/22/2017
... cards when warranty repairs are performed to dealer-owned inventory. Excluded are all ZFAT and ZPDI transaction types. Recalls, PDI’s, and PDI Accessory lines added to the job card do not require service management approval. The PDI form, however,...
Recall Completion Reminder - 02/17/2017
Reporting a vehicle sale prior to completion of a required safety or noncompliance recall repair will trigger a PDI debit and potentially a debit of all of the sales incentives per GM Policy. Ensure that the sales process at the dealership includes a...
Supporting Documentation - 01/03/2020
... and provided to GM representatives upon request. Supporting documentation includes competed PDI forms, MPVI forms on GM paid maintenance events, sublet invoices, diagnostic worksheets, alignment printouts, original invoice copies for outside repairs...
Reject of the Month - 10/23/2019
... Apple Carplay & Android Auto Capable, In-Vehicle Apps and Personalization Capable At time of PDI, dealers are to confirm that the SD card is in the SD slot from the assembly plant on vehicles built after 10/15/2018. If the card is not in the slot,...
Navigation SD Card - 09/24/2019
Vehicles equipped with radio RPO IOU or IOT require a Navigation Map Data SD card to operate. At PDI, verify that the SD card is inserted correctly in the card slot and confirm the systems functionality by pressing the navigation icon on the radio. Tip:...
Navigation SD Card - 09/24/2019
... will be routed to the Warranty Support Center for wholesale authorization. A copy of the completed PDI form must be submitted with the SD card replacement job card. ...
Battery Restriction - 07/29/2015
... to the job card. If the vehicle has been in dealer inventory for more than 30 days, copies of PDI printouts may also be necessary to support the claim. ...
Trail Boss Edition - 06/30/2015
... RGO that are installed by the dealer. To process a warranty claim, use labor operation 0590032 for PDI dealer installed factory invoiced options for 1.0 hour labor. To claim this time the vehicle build must show RPO code PCZ, which includes RPO code...
Protective Film - 06/02/2015
The clear protective film on the decklid applique of the 2016 Chevrolet Sonic must be removed when the PDI is performed. If the film is removed at a later time, it may become difficult to remove and it may cause damage and/or discoloration.
DEF - 01/28/2014
... should take place in front of the customer to facilitate training of the correct technique. The PDI fluids add labour operation, 0590052, is claimed in conjunction with this DEF fluid refill. ...
2014 Cruze Diesel - 09/04/2013
It is not necessary to add DEF fluid when performing a PDI on a 2014 Cruze Diesel. The DEF tank in this particular vehicle comes pre-filled from the factory. This policy differs from the usual DEF procedure in other GM vehicles.
Grille RPO VAT - 12/09/2013
The PDI accessory add time for RPO VAT, grille installation, is incorrectly listed as 0.6 hours. The appropriate labour time for this accessory installation on the 2014 Chevrolet Impala is 1.4 hours.
Front Fascia Air Deflector - 06/08/2011
The front fascia air deflector is included in the base PDI time for 2011 Chevrolet Cruze vehicles equipped with RPO WA7 Cruze Aero Performance Package. Any transactions submitted for the front fascia air deflector installation will be debited.
2013 Camaro - 06/19/2013
... transport. The installation of the spoiler should be administered with labour operation 0590032 PDI-Dealer Installed-Factory Invoiced Options. ...
Job Aids in Global - 03/11/2013
... This aid covers procedures for GM Accessories that were installed prior to new vehicle delivery (PDI Installed LPO's) and GM Accessories that were installed after new vehicle delivery. The second job aid provides details on entering transactions where...
Chevrolet Sonic Adds - 02/07/2012
... the molded splash guards (VQK) allows for an add time allowance of 0.7 hours.The jlwarranty 2012 PDI Time Allowance Warranty Help Card has been updated on jlwarranty.com in the Warranty Community to reflect the updates. ...
SD Card Missing On Delivery - 01/19/2012
The SD card for certain 2012 model year vehicles equipped with UEW radio RPO code may not be found during PDI. Technicians should look for the card in a DVD size case located in the glove box, within the loose items bag on the passenger floor, or under...
Forum - 03/30/2018
The PDI time reduction included a statement about not needing to road test a new vehicle due to much better production? My tech just PDI'd a Bolt and went to road test it and the inside rear view mirror flew off of the windshield! I suppose...
LPO'S BEING ADDED ON - 06/11/2019
... addition, under the SI screen at the bottom are 3 RPO's that are also supposed to be added to the PDI claim (They are under the vehicles build, but it doesn't say 'dealer installed' next to them)This claim is rejecting due to being excessive labor.? ...
Forum - 06/20/2019
Go into your global warranty management, go to 'view transactions by jobcard' and type in A(last 5 digits of vin) and it will tell you how much you were paid in time for the pdi.
Forum - 04/25/2019
So, we have a new service magnager. He has been in this position for about a year and he is filling in for the pdi manager while on vacation. Service manager said there was no place on the epod to make notes, just a place for him to sign. Do we need to...
Forum - 05/03/2019
After you find your RPO's, i love using the PDI search right here under the resource tab. Just put in the vehicle yr.,make,and model,RPO code and it bring the time right up. It's a lot faster than searching SI ltg.
LPO for fog lights (S3U) - 05/14/2019
HiI'm trying to find the labor time for LPO S3U for installing the dealer installed fog lights at the PDI. I can't find anything on this. Has anyone else come across this?Thanks, Carol
PDI's paid to another dealer - 03/14/2019
HiWhat processes do others use when you receive a vehicle, do the PDI but the autopay has gone to another dealership. Do you request the other dealer to charge it back and then claim it? I know we've done this before for both receiving and giving. If...
Forum - 05/17/2017
Click on resources on the top of your J&l page. Go down to warranty help cards. Scroll down until you find your free printable PDI guide.
... cards when warranty repairs are performed to dealer-owned inventory. Excluded are all ZFAT and ZPDI transaction types. Recalls, PDI’s, and PDI Accessory lines added to the job card do not require service management approval. The PDI form, however,...
Recall Completion Reminder - 02/17/2017
Reporting a vehicle sale prior to completion of a required safety or noncompliance recall repair will trigger a PDI debit and potentially a debit of all of the sales incentives per GM Policy. Ensure that the sales process at the dealership includes a...
Supporting Documentation - 01/03/2020
... and provided to GM representatives upon request. Supporting documentation includes competed PDI forms, MPVI forms on GM paid maintenance events, sublet invoices, diagnostic worksheets, alignment printouts, original invoice copies for outside repairs...
Reject of the Month - 10/23/2019
... Apple Carplay & Android Auto Capable, In-Vehicle Apps and Personalization Capable At time of PDI, dealers are to confirm that the SD card is in the SD slot from the assembly plant on vehicles built after 10/15/2018. If the card is not in the slot,...
Navigation SD Card - 09/24/2019
Vehicles equipped with radio RPO IOU or IOT require a Navigation Map Data SD card to operate. At PDI, verify that the SD card is inserted correctly in the card slot and confirm the systems functionality by pressing the navigation icon on the radio. Tip:...
Navigation SD Card - 09/24/2019
... will be routed to the Warranty Support Center for wholesale authorization. A copy of the completed PDI form must be submitted with the SD card replacement job card. ...
Battery Restriction - 07/29/2015
... to the job card. If the vehicle has been in dealer inventory for more than 30 days, copies of PDI printouts may also be necessary to support the claim. ...
Trail Boss Edition - 06/30/2015
... RGO that are installed by the dealer. To process a warranty claim, use labor operation 0590032 for PDI dealer installed factory invoiced options for 1.0 hour labor. To claim this time the vehicle build must show RPO code PCZ, which includes RPO code...
Protective Film - 06/02/2015
The clear protective film on the decklid applique of the 2016 Chevrolet Sonic must be removed when the PDI is performed. If the film is removed at a later time, it may become difficult to remove and it may cause damage and/or discoloration.
DEF - 01/28/2014
... should take place in front of the customer to facilitate training of the correct technique. The PDI fluids add labour operation, 0590052, is claimed in conjunction with this DEF fluid refill. ...
2014 Cruze Diesel - 09/04/2013
It is not necessary to add DEF fluid when performing a PDI on a 2014 Cruze Diesel. The DEF tank in this particular vehicle comes pre-filled from the factory. This policy differs from the usual DEF procedure in other GM vehicles.
Grille RPO VAT - 12/09/2013
The PDI accessory add time for RPO VAT, grille installation, is incorrectly listed as 0.6 hours. The appropriate labour time for this accessory installation on the 2014 Chevrolet Impala is 1.4 hours.
Front Fascia Air Deflector - 06/08/2011
The front fascia air deflector is included in the base PDI time for 2011 Chevrolet Cruze vehicles equipped with RPO WA7 Cruze Aero Performance Package. Any transactions submitted for the front fascia air deflector installation will be debited.
2013 Camaro - 06/19/2013
... transport. The installation of the spoiler should be administered with labour operation 0590032 PDI-Dealer Installed-Factory Invoiced Options. ...
Job Aids in Global - 03/11/2013
... This aid covers procedures for GM Accessories that were installed prior to new vehicle delivery (PDI Installed LPO's) and GM Accessories that were installed after new vehicle delivery. The second job aid provides details on entering transactions where...
Chevrolet Sonic Adds - 02/07/2012
... the molded splash guards (VQK) allows for an add time allowance of 0.7 hours.The jlwarranty 2012 PDI Time Allowance Warranty Help Card has been updated on jlwarranty.com in the Warranty Community to reflect the updates. ...
SD Card Missing On Delivery - 01/19/2012
The SD card for certain 2012 model year vehicles equipped with UEW radio RPO code may not be found during PDI. Technicians should look for the card in a DVD size case located in the glove box, within the loose items bag on the passenger floor, or under...
Forum - 03/30/2018
The PDI time reduction included a statement about not needing to road test a new vehicle due to much better production? My tech just PDI'd a Bolt and went to road test it and the inside rear view mirror flew off of the windshield! I suppose...
LPO'S BEING ADDED ON - 06/11/2019
... addition, under the SI screen at the bottom are 3 RPO's that are also supposed to be added to the PDI claim (They are under the vehicles build, but it doesn't say 'dealer installed' next to them)This claim is rejecting due to being excessive labor.? ...
Forum - 06/20/2019
Go into your global warranty management, go to 'view transactions by jobcard' and type in A(last 5 digits of vin) and it will tell you how much you were paid in time for the pdi.
Forum - 04/25/2019
So, we have a new service magnager. He has been in this position for about a year and he is filling in for the pdi manager while on vacation. Service manager said there was no place on the epod to make notes, just a place for him to sign. Do we need to...
Forum - 05/03/2019
After you find your RPO's, i love using the PDI search right here under the resource tab. Just put in the vehicle yr.,make,and model,RPO code and it bring the time right up. It's a lot faster than searching SI ltg.
LPO for fog lights (S3U) - 05/14/2019
HiI'm trying to find the labor time for LPO S3U for installing the dealer installed fog lights at the PDI. I can't find anything on this. Has anyone else come across this?Thanks, Carol
PDI's paid to another dealer - 03/14/2019
HiWhat processes do others use when you receive a vehicle, do the PDI but the autopay has gone to another dealership. Do you request the other dealer to charge it back and then claim it? I know we've done this before for both receiving and giving. If...
Forum - 05/17/2017
Click on resources on the top of your J&l page. Go down to warranty help cards. Scroll down until you find your free printable PDI guide.
Forum - 02/22/2018
How do I pull up the auto paid PDI in Global? I have been manually creating a new transaction. It seems there should be a easier way to submit fluids only.
Forum - 12/01/2017
... to authorize that change to warranty from customer pay. I still make sure that he signs our PDI job cards...just because :)...
Forum - 12/19/2017
I had a question about the auto pay claims for PDIs. What does it mean when I have a dealer status of NO? I have a bunch of PDIs that have that status but the actual PDI process has not been done to the vehicle. My manager had me submit them and all came...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs....
Forum - 03/28/2017
I am, for the first time ever. I have no idea what they are doing now. First the deal with Coolant and now rejecting for PDI adds, I haven't seen any notice or bulletins on this. If someone sees something it would be great to know what is going on.
GM REP VEHICLE ACCESSORIES - 02/14/2020
It's been YEARS since I've done any kind of claim on something like this. A GM rep had a pdi delivered to us for his personal use and we installed a tonneau cover on it. How in the world do I go about getting a claim paid for this? Is...
LPO code SKT (CHEVY BLACK WITH BLACK BOWTIE OUTLINE WHEELS CENTER CAPS (DEALER INSTALLED) for 2022 Blazer - 02/03/2022
I had called into DBC and needed this to be added to SI, just a heads up .... I was told that this dealer installed item for a PDI will be included with the add on of the black wheels.Has anyone else run into this?
PDI'S not paid How to get paid? - 07/19/2022
We have 12 PDI's that we did, vehicles are sold.We have not been paid for the PDI"s. We got paid for fluids and LPO's. Some are over 36 dyas old.What do we do?
Email with this subject=== Technician and Service Advisor ID Number Validation in Global Warranty Management - 07/22/2021
... Manager authorizes a Goodwill reimbursement for an incidental non-warranty expense). Our PDI manager writes all the PDI's, we have a used car person who writes up all the trades and purchased units and trans claims I handle. So does this mean...
Forum - 07/17/2019
... for looking up things. I went to a binder, with the help cards from here. I also hace a sheet with pdi times and ops, most frequent accesssories added to vehicles, my schedules, dealer codes and tech numbers. With summer here, and the rise in ac related...
Forum - 07/26/2019
If the PDI base time has not been auto-paid by GM (confirm by checking IVH for payment), submit a ZPDI transaction with labor operation 0590072. Refer to the Labor Time Guide for the appropriate labor time.
Forum - 04/03/2020
We have dealertrack now and CDK previous to that..We close the pdi as an internal on line1 and add the washer fluid as a second line as warranty. Internal & Warranty close at the same time. Does 60N sound familiar- that's the way we have it set u...
Forum - 04/06/2020
You just have to have accounting build a labor type to route the money. We use ICPDI to move money in 26103 which is my PDI account. You set the labor rate as your warranty remibursement rate and then the advisor just closes it to the proper labor type...
WHY AM i GETTING THESE REJECTS - 01/19/2023
IM GETTING ERROR 903 VEHICLE NOT COMPATIBLE WITH LABOR CODE ON 22 AND 23 GMC 2500'S (SO FAR)TWO KICKED BACK, LABOR CODE 0600743 MAINT NF314794 NF319661ONE KICKED BACK FOR PDI ADD 0590032 AND DEF ADD 0590062 PF173616. HAVE I MISSED A NOTICE??
Forum - 02/15/2023
I have a situtation where the technician discovered the front and rear tow hitch covers were missing during PDI. Is this something that would need to be reported to the transporations company within the 3 day timeframe? Or do you think this could be submitted...
Warranty start date wrong. - 09/22/2023
... Ran the VIS. 1GYKNDRS5KZ234438. Warranty start date 08/24/2012. PDI paid 08/31/2023 - wrong vin. Started a case. Happy Friday!!...
Forum - 04/29/2024
... be better served to start a new topic and give us some more detail. Are you processing this as a PDI related issue or regular warranty? I might be getting old but I am just confused....
Forum - 11/08/2024
Now that you mention it I have clicked on my pending claim list a couple times and wondered why a bunch of PDI transactions were chilling there. Looking today I see they are all gone. I just ignored them as another anomaly of GM's increasingly pathetic...
Key Fobs - 02/13/2008
New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions!
Re: coding fluid claims - 03/10/2009
IF IT'S A PDI FLUID ADD IT WOULD BE TYPE "I" AND TOTAL IN NET ITEMS UP TO ABOUT $6.00. ANYTHING OVER THAT SYN OIL OR CADS AND THE LIKE SHOULD BE H ROUTED. DON'T HAVE A CLUE WHAT A G.O.G. LINE IS.
Re: hit the road package - 10/15/2010
I have the same thing, but on a enclave. It has rejected twice and called warranty support person and he said all pdi adds are to go in olh spot. I moved to the olh spot, and it still rejected. Checked vehicle build and it is on there. This time I put...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 10/01/2010
has anyone submitted a LPO pdi assessory claim labor op Z6998???i did one yesterday like i always do and it rejected:additonal published time supplemental labor hours not allowed for Labor code z6998..the parts we installed were not in the vehicle build..do...
DEF FLUIDS - 12/09/2010
... WHERE....WHEN YOU ARE SUBMITTING FOR DEF FLUIDS..DO YOU SUBMIT UNDER REGULAR WARRANTY OR IS IT PDI????I KNOW THE LO IS Z6999 BUT THATS ABOUT ALL I CAN REMEMBER...PLEASE HELP!! THANKS IS ADVANCE...
Re: ZDPI - 02/19/2010
WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP
Re: Global Warranty - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
How do I pull up the auto paid PDI in Global? I have been manually creating a new transaction. It seems there should be a easier way to submit fluids only.
Forum - 12/01/2017
... to authorize that change to warranty from customer pay. I still make sure that he signs our PDI job cards...just because :)...
Forum - 12/19/2017
I had a question about the auto pay claims for PDIs. What does it mean when I have a dealer status of NO? I have a bunch of PDIs that have that status but the actual PDI process has not been done to the vehicle. My manager had me submit them and all came...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs....
Forum - 03/28/2017
I am, for the first time ever. I have no idea what they are doing now. First the deal with Coolant and now rejecting for PDI adds, I haven't seen any notice or bulletins on this. If someone sees something it would be great to know what is going on.
GM REP VEHICLE ACCESSORIES - 02/14/2020
It's been YEARS since I've done any kind of claim on something like this. A GM rep had a pdi delivered to us for his personal use and we installed a tonneau cover on it. How in the world do I go about getting a claim paid for this? Is...
LPO code SKT (CHEVY BLACK WITH BLACK BOWTIE OUTLINE WHEELS CENTER CAPS (DEALER INSTALLED) for 2022 Blazer - 02/03/2022
I had called into DBC and needed this to be added to SI, just a heads up .... I was told that this dealer installed item for a PDI will be included with the add on of the black wheels.Has anyone else run into this?
PDI'S not paid How to get paid? - 07/19/2022
We have 12 PDI's that we did, vehicles are sold.We have not been paid for the PDI"s. We got paid for fluids and LPO's. Some are over 36 dyas old.What do we do?
Email with this subject=== Technician and Service Advisor ID Number Validation in Global Warranty Management - 07/22/2021
... Manager authorizes a Goodwill reimbursement for an incidental non-warranty expense). Our PDI manager writes all the PDI's, we have a used car person who writes up all the trades and purchased units and trans claims I handle. So does this mean...
Forum - 07/17/2019
... for looking up things. I went to a binder, with the help cards from here. I also hace a sheet with pdi times and ops, most frequent accesssories added to vehicles, my schedules, dealer codes and tech numbers. With summer here, and the rise in ac related...
Forum - 07/26/2019
If the PDI base time has not been auto-paid by GM (confirm by checking IVH for payment), submit a ZPDI transaction with labor operation 0590072. Refer to the Labor Time Guide for the appropriate labor time.
Forum - 04/03/2020
We have dealertrack now and CDK previous to that..We close the pdi as an internal on line1 and add the washer fluid as a second line as warranty. Internal & Warranty close at the same time. Does 60N sound familiar- that's the way we have it set u...
Forum - 04/06/2020
You just have to have accounting build a labor type to route the money. We use ICPDI to move money in 26103 which is my PDI account. You set the labor rate as your warranty remibursement rate and then the advisor just closes it to the proper labor type...
WHY AM i GETTING THESE REJECTS - 01/19/2023
IM GETTING ERROR 903 VEHICLE NOT COMPATIBLE WITH LABOR CODE ON 22 AND 23 GMC 2500'S (SO FAR)TWO KICKED BACK, LABOR CODE 0600743 MAINT NF314794 NF319661ONE KICKED BACK FOR PDI ADD 0590032 AND DEF ADD 0590062 PF173616. HAVE I MISSED A NOTICE??
Forum - 02/15/2023
I have a situtation where the technician discovered the front and rear tow hitch covers were missing during PDI. Is this something that would need to be reported to the transporations company within the 3 day timeframe? Or do you think this could be submitted...
Warranty start date wrong. - 09/22/2023
... Ran the VIS. 1GYKNDRS5KZ234438. Warranty start date 08/24/2012. PDI paid 08/31/2023 - wrong vin. Started a case. Happy Friday!!...
Forum - 04/29/2024
... be better served to start a new topic and give us some more detail. Are you processing this as a PDI related issue or regular warranty? I might be getting old but I am just confused....
Forum - 11/08/2024
Now that you mention it I have clicked on my pending claim list a couple times and wondered why a bunch of PDI transactions were chilling there. Looking today I see they are all gone. I just ignored them as another anomaly of GM's increasingly pathetic...
Key Fobs - 02/13/2008
New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions!
Re: coding fluid claims - 03/10/2009
IF IT'S A PDI FLUID ADD IT WOULD BE TYPE "I" AND TOTAL IN NET ITEMS UP TO ABOUT $6.00. ANYTHING OVER THAT SYN OIL OR CADS AND THE LIKE SHOULD BE H ROUTED. DON'T HAVE A CLUE WHAT A G.O.G. LINE IS.
Re: hit the road package - 10/15/2010
I have the same thing, but on a enclave. It has rejected twice and called warranty support person and he said all pdi adds are to go in olh spot. I moved to the olh spot, and it still rejected. Checked vehicle build and it is on there. This time I put...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 10/01/2010
has anyone submitted a LPO pdi assessory claim labor op Z6998???i did one yesterday like i always do and it rejected:additonal published time supplemental labor hours not allowed for Labor code z6998..the parts we installed were not in the vehicle build..do...
DEF FLUIDS - 12/09/2010
... WHERE....WHEN YOU ARE SUBMITTING FOR DEF FLUIDS..DO YOU SUBMIT UNDER REGULAR WARRANTY OR IS IT PDI????I KNOW THE LO IS Z6999 BUT THATS ABOUT ALL I CAN REMEMBER...PLEASE HELP!! THANKS IS ADVANCE...
Re: ZDPI - 02/19/2010
WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP
Re: Global Warranty - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
Re: GM Accessories VPO/LPO Programs - 10/21/2009
On the J&L pdi card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 06/24/2009
The little info I've seen seems to indicate that the 2010 models will all go back to PDI adds and no longer have anything through parts open account like 2009 models. I'm not positive on this though.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 12/04/2013
Thanks so much for the help! I usually use the list in ADP under PDI-Dealer Installed Accessories and there isn't one listed for that RPO...
Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
Does anyone know if there is add time on the PDI for installing cargo lights on a 2014 Chevrolet Silverado? I cannot find add time in dealer installed options....
Re: REPAIRED BEFORE WARRANTY STARTED - 03/18/2013
Look at the warranty start date and start mileage. Submit with policy check mark and comments. I have to do it all the time when I'm submitting PDI claims with an additional line for replacing A/C valve caps.
I CLAIMS - 08/08/2011
OK SO I NEED TO DO AN I CLAIM TO GET CREDIT FOR A PDI....ITS BEEN SOOO LONG SINCE I HAVE HAD TO DO ONE I CANNOT REMEMBER HOW TO DO IT...CAN SOMEONE PLEASE REMIND ME ...THANKS SO MUCH
Re: I CLAIMS - 08/08/2011
If you mean a claim to submit for a PDI that did not auto pay, use IPDI claim type, op code Z7000. make sure you put in labor time.
Re: GM Accessories added after vehicle delivery - 03/24/2011
PDI add times are submitted with labor operation Z6998, transaction type ZPDI. The time is entered in the additional time labor field. You can find a list of add times under VIN in SI.
Re: LPO for Camaro - 12/29/2010
... Information (SI) and enter the VIN, click labor time guide (LTG), click general information, click PDI Add and find the RPO code that applies. When submitting the claim you will use PDI ADD opcode Z6998, put any labor associated into the additional...
dealer installed factory invoiced options using labor op 0590032 - 12/07/2016
bed lights and u rail d rings that are left in trucks to be installed at pdi, did i miss something about not being able to submit for these anymore using labor op 0590032 ???
Forum - 12/19/2016
... called and a check should be issued to your dealer since they would have a credit sitting on their PDI schedule for it anyway. I wouldn't think they would make a stink about it. Good luck!...
Re: Claim $$ we could be missing... - 08/11/2015
... 5 to 6 vehicles. I am wondering what everyone thinks, should we be claiming a full bottle on each PDI when a full bottle is not being used?...
Re: Claim $$ we could be missing... - 08/25/2015
All of our delivered vehicles need washer fluid fills. Our Washer fluid comes in concentrate and once mixed will service 55 vehicles. We add $1.74 per each PDI where this fluid has been added to the vehicle.
Re: Warranty Help Cards Updated with Global Codes - 05/13/2014
Help card for the 2014 PDI Dealer installed under the "SPARK" has an incorrect time. The correct time according to GM's GLC for Pedal Covers (SBZ) is .2, not .5 as listed :)
Transprotation Damage - 03/12/2014
We had a vehicle delivered after hours. When the tech did the PDI he noticed that the right front bumper was scratched. I took pictures and sent it in to the Carrier, this was yesterday. Today we noticed the wheel had damage ( scratched )also. I have...
Re: Technician Training - 06/09/2015
... kick on you. Otherwise I think the system will only allow them to do the warranty oil changes and PDI fluid add times. I don't have a bulletin number though. Sorry.......
Re: NEW GLOBAL - 07/17/2015
... mtnce, buick, CBG warranty guidelines all of that? When I click on manuals, yes the parts manual, pdi manual and warranty manual come up but none of the guides for the maintenance programs or the warranty at a glance guide shows up. ...
Re: GWM -VS- GSA COURTESY DELIVERY PROGRAM - 04/27/2010
... policies and procedures outlined in Articles 2.3.1 through 2.3.3. *GM will utilize the autopay PDI process to reimburse these transactions. *GM will retain title to government vehicles until the vehicles are accepted and delivered to the government...
Battery Transaction Requirements - 11/25/2020
... battery, the replacement warranty claim must be submitted within one week of arrival. When the PDI is being performed, the battery must be tested in the PDI mode. In this mode, the battery is checked, then a fast charge is applied. Just like with the...
Bulletin 21-NA-110 Tonneau Cover Replacement - 05/26/2021
... accessories (vehicles with RPO 63B/VOZ) (ordered with the vehicle and originally installed during PDI), warranty claims should be submitted with labor operation 0522230 and the corresponding IBP part number. The transaction must be submitted with GM...
LTG Frequently Asked Questions - 09/22/2020
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Remove those Protective Film Covers - 01/29/2020
PDI technicians must remove the protective film covers from a vehicle before the vehicle is placed on the lot. These protective film covers are used for transit purposes only. These film covers are typically found on the front bumper/grille corners and ...
Service Policies and Procedures - 01/03/2020
... Service and Parts P&P Manuals: General Information, Transportation, Vehicle Storage, and PDI Policy, Customer Assistance, Training, Tools and TAC Policy, Warranty Policy Information, Parts and Accessories Policies & Procedures Manual, and Global...
GSA Courtesy Delivery - 07/27/2022
... Courtesy Delivery” entered in the comment field. The vehicle mileage must read 6 miles. The PDI reimbursement will automatically be credited to the dealership. ...
Water Leaks - 04/26/2022
... Time Guide? The section is within the General Information Category, the same category that houses PDI and Transportation and Sheet Metal Replacement, to name a few. The water leaks section provides a handful of resealing labor operations (056 prefix)...
On the J&L pdi card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 06/24/2009
The little info I've seen seems to indicate that the 2010 models will all go back to PDI adds and no longer have anything through parts open account like 2009 models. I'm not positive on this though.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 12/04/2013
Thanks so much for the help! I usually use the list in ADP under PDI-Dealer Installed Accessories and there isn't one listed for that RPO...
Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
Does anyone know if there is add time on the PDI for installing cargo lights on a 2014 Chevrolet Silverado? I cannot find add time in dealer installed options....
Re: REPAIRED BEFORE WARRANTY STARTED - 03/18/2013
Look at the warranty start date and start mileage. Submit with policy check mark and comments. I have to do it all the time when I'm submitting PDI claims with an additional line for replacing A/C valve caps.
I CLAIMS - 08/08/2011
OK SO I NEED TO DO AN I CLAIM TO GET CREDIT FOR A PDI....ITS BEEN SOOO LONG SINCE I HAVE HAD TO DO ONE I CANNOT REMEMBER HOW TO DO IT...CAN SOMEONE PLEASE REMIND ME ...THANKS SO MUCH
Re: I CLAIMS - 08/08/2011
If you mean a claim to submit for a PDI that did not auto pay, use IPDI claim type, op code Z7000. make sure you put in labor time.
Re: GM Accessories added after vehicle delivery - 03/24/2011
PDI add times are submitted with labor operation Z6998, transaction type ZPDI. The time is entered in the additional time labor field. You can find a list of add times under VIN in SI.
Re: LPO for Camaro - 12/29/2010
... Information (SI) and enter the VIN, click labor time guide (LTG), click general information, click PDI Add and find the RPO code that applies. When submitting the claim you will use PDI ADD opcode Z6998, put any labor associated into the additional...
dealer installed factory invoiced options using labor op 0590032 - 12/07/2016
bed lights and u rail d rings that are left in trucks to be installed at pdi, did i miss something about not being able to submit for these anymore using labor op 0590032 ???
Forum - 12/19/2016
... called and a check should be issued to your dealer since they would have a credit sitting on their PDI schedule for it anyway. I wouldn't think they would make a stink about it. Good luck!...
Re: Claim $$ we could be missing... - 08/11/2015
... 5 to 6 vehicles. I am wondering what everyone thinks, should we be claiming a full bottle on each PDI when a full bottle is not being used?...
Re: Claim $$ we could be missing... - 08/25/2015
All of our delivered vehicles need washer fluid fills. Our Washer fluid comes in concentrate and once mixed will service 55 vehicles. We add $1.74 per each PDI where this fluid has been added to the vehicle.
Re: Warranty Help Cards Updated with Global Codes - 05/13/2014
Help card for the 2014 PDI Dealer installed under the "SPARK" has an incorrect time. The correct time according to GM's GLC for Pedal Covers (SBZ) is .2, not .5 as listed :)
Transprotation Damage - 03/12/2014
We had a vehicle delivered after hours. When the tech did the PDI he noticed that the right front bumper was scratched. I took pictures and sent it in to the Carrier, this was yesterday. Today we noticed the wheel had damage ( scratched )also. I have...
Re: Technician Training - 06/09/2015
... kick on you. Otherwise I think the system will only allow them to do the warranty oil changes and PDI fluid add times. I don't have a bulletin number though. Sorry.......
Re: NEW GLOBAL - 07/17/2015
... mtnce, buick, CBG warranty guidelines all of that? When I click on manuals, yes the parts manual, pdi manual and warranty manual come up but none of the guides for the maintenance programs or the warranty at a glance guide shows up. ...
Re: GWM -VS- GSA COURTESY DELIVERY PROGRAM - 04/27/2010
... policies and procedures outlined in Articles 2.3.1 through 2.3.3. *GM will utilize the autopay PDI process to reimburse these transactions. *GM will retain title to government vehicles until the vehicles are accepted and delivered to the government...
Battery Transaction Requirements - 11/25/2020
... battery, the replacement warranty claim must be submitted within one week of arrival. When the PDI is being performed, the battery must be tested in the PDI mode. In this mode, the battery is checked, then a fast charge is applied. Just like with the...
Bulletin 21-NA-110 Tonneau Cover Replacement - 05/26/2021
... accessories (vehicles with RPO 63B/VOZ) (ordered with the vehicle and originally installed during PDI), warranty claims should be submitted with labor operation 0522230 and the corresponding IBP part number. The transaction must be submitted with GM...
LTG Frequently Asked Questions - 09/22/2020
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Remove those Protective Film Covers - 01/29/2020
PDI technicians must remove the protective film covers from a vehicle before the vehicle is placed on the lot. These protective film covers are used for transit purposes only. These film covers are typically found on the front bumper/grille corners and ...
Service Policies and Procedures - 01/03/2020
... Service and Parts P&P Manuals: General Information, Transportation, Vehicle Storage, and PDI Policy, Customer Assistance, Training, Tools and TAC Policy, Warranty Policy Information, Parts and Accessories Policies & Procedures Manual, and Global...
GSA Courtesy Delivery - 07/27/2022
... Courtesy Delivery” entered in the comment field. The vehicle mileage must read 6 miles. The PDI reimbursement will automatically be credited to the dealership. ...
Water Leaks - 04/26/2022
... Time Guide? The section is within the General Information Category, the same category that houses PDI and Transportation and Sheet Metal Replacement, to name a few. The water leaks section provides a handful of resealing labor operations (056 prefix)...
Reject of the Month - January 2023 - 01/04/2023
... Hybrid/Electric models when the work is completed by any of the dealer technicians, including: PDI, PDI Dealer Installed Factory Invoiced Options (when it is not required to disable the 12V or High Voltage Batter as part of the published installation...
GSA Courtesy Delivery - 02/07/2012
... agency contact person to schedule vehicle pickup at the dealership. Prior to pickup, the vehicle PDI is completed and the vehicle is fueled. A transaction may be submitted for the handling allowance of $150. This allowance compensates the dealer for...
Transport Mode - 12/18/2012
... then press and hold the start/stop button for 15 seconds. Turning this feature off is part of the PDI process. A warranty claim should not be submitted to disable or enable this feature. G_0000147300...
Service Training Standards - 10/08/2012
... goals. Job cards for warranty and customer pay are both included in the VINs serviced data. PDI, transportation and standalone internal job cards are not included in this data. The current data collection period is January 1 - December 31 of the previous...
CTP Vehicles with Open Recalls - 04/08/2016
... be checked for open recalls. A vehicle cannot be sold until the recall is completed. Also, the PDI paid to the dealer will be debited if a new vehicle is sold with an open recall. ...
What Would You Do? - 03/25 - 02/27/2025
A warranty administrator submitted a PDI Dealer Installed Factory Invoiced Options, transaction type ZPDI, with labor operation 0590032. The total labor time for the installed accessories was 1.1 hours for the 2025 Cadillac Escalade IQ. The transaction...
Forum - 09/22/2023
... month period. Her advice was to contact the DBC and let them know we are having issues. Today my PDI fluids keep disappearing from my claim. I am going to try the claim this afternoon to see if the fluids stay during the submission function....
LPO INSTALLATION TIME AND MILEAGE LIMITS - 11/22/2023
... a bunch of miles. Anyone else ever run into this? Will the claim reject because of this? During PDI, a few of the LPO accessories were here, so that was submitted and paid. I know that I would ahve to go into that claim and make an "adjustment" if it...
Forum - 11/06/2024
what happened to the auto pdi payments... i have a ton. did i miss a message on these, have sierras, hummers encores etc..all 25 model year. i have gone in and applied for them with no issues but whats going on?
New GM trick - basically it is theft - 12/20/2022
In the last 2 days I am running into a bunch of recall issues on new units.I have a few customer and PDI tickets, you open the ticket and check the VIS, open recall. In the shop for a day or two then you get the invoice to process the recall and GM closed...
Forum - 07/23/2021
... items such as hotel bills for trip interruptions and car payment reimbursements, not used car pdi tickets. The advisor needs to have an active GMIN number, with sufficient training in Global, on all claaims submitted...
Forum - 06/15/2022
I have not seen any of these yes so I am not sure, but would you be able to use the labor op for adding fluids on a PDI 0590052?
Forum - 04/27/2022
Reference Transportation, Vehicle Storage, & PDI Policies & Procedures Article 1.1.13: Service Agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or...
Forum - 01/10/2022
Management needs to sign for a warranty on an inventory unit if it is a non-recall or non-PDI-related repair and sign for repair performed prior to start of warranty with date and time. PET would not be required to my knowledge. If it is outside empowerment...
Forum - 10/08/2020
Hi Warranty1 - After reviewing Transportation, Vehicle Storage, & PDI Policy Manual Article 1.1.17, this appears to be a non-transportation condition. The situation may be a result of the vehicle being stored prior to delivery in a coastal location...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs. Oops sorry! Replied twice....
Time for UF2 on Canyon - 0590032 - 04/25/2017
... time on the Sierra but not the Canyon? DBC is saying it's included in the base time for the PDI. Are they right about this or should we be getting paid for installation of the cargo lighting?...
Forum - 11/10/2017
The base labor time for the 2018 C/K Full Size Truck & Global Compact SUV has been updated within the PDI Time Allowance Search. Thank you!
New car Prep submission? - 08/11/2017
... for A grille SJ9 but it doesn't have "Dealer Installed) with it.My question is, when I pull up the PDI accessory adds in SI, there are the following pay times for the techs...RXX Plate Trim gets .4, the SCY Tail Lamps get .5, the SJ9 Grille gets .5,...
Forum - 07/06/2017
conny is correct on this one. at labor change time, i run the pdi schedule, from our dms, and run the old labor rate. you do, however, get to install any accessories at the new labor rate, since that fell after the labor rate change
Forum - 04/17/2019
Thanks kturner for the video request! To clarify, you are referring to Accessories? (Installed prior to new vehicle delivery (PDI installed) vs installed after new vehicle delivery)
What Would You Do - 07/19 - 06/26/2019
... Non-Transportation Condition article in the Transportation, Vehicle Storage, and PDI Policy Manual supports situations that are of a warranty nature and do not require the 5-digit damage code; digital photographs are suggested to verify and support the...
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
PDI Add claims are ZPDI labor type. If you submit through your DMS and have completed the conversion to Global you can actually input the claims BUT NOT SEND THEM. This helped so I wasn't so far behind when Monday came around, just continued inputting ...
GSA HANDLING ALLOWANCE - 04/22/2010
... from 12/05/01. I've always just claimed the 150.000 everytime a US Forest Service comes in for a PDI. Thanks, Jodi...
hit the road package - 10/13/2010
my pdi time allowance shows 1.8 for installing hit the road package on a traverse. It will not pay saying add time exceed toe allowance. Am I using the wrong amount of time. I am putting it in the additional time slot.
... Hybrid/Electric models when the work is completed by any of the dealer technicians, including: PDI, PDI Dealer Installed Factory Invoiced Options (when it is not required to disable the 12V or High Voltage Batter as part of the published installation...
GSA Courtesy Delivery - 02/07/2012
... agency contact person to schedule vehicle pickup at the dealership. Prior to pickup, the vehicle PDI is completed and the vehicle is fueled. A transaction may be submitted for the handling allowance of $150. This allowance compensates the dealer for...
Transport Mode - 12/18/2012
... then press and hold the start/stop button for 15 seconds. Turning this feature off is part of the PDI process. A warranty claim should not be submitted to disable or enable this feature. G_0000147300...
Service Training Standards - 10/08/2012
... goals. Job cards for warranty and customer pay are both included in the VINs serviced data. PDI, transportation and standalone internal job cards are not included in this data. The current data collection period is January 1 - December 31 of the previous...
CTP Vehicles with Open Recalls - 04/08/2016
... be checked for open recalls. A vehicle cannot be sold until the recall is completed. Also, the PDI paid to the dealer will be debited if a new vehicle is sold with an open recall. ...
What Would You Do? - 03/25 - 02/27/2025
A warranty administrator submitted a PDI Dealer Installed Factory Invoiced Options, transaction type ZPDI, with labor operation 0590032. The total labor time for the installed accessories was 1.1 hours for the 2025 Cadillac Escalade IQ. The transaction...
Forum - 09/22/2023
... month period. Her advice was to contact the DBC and let them know we are having issues. Today my PDI fluids keep disappearing from my claim. I am going to try the claim this afternoon to see if the fluids stay during the submission function....
LPO INSTALLATION TIME AND MILEAGE LIMITS - 11/22/2023
... a bunch of miles. Anyone else ever run into this? Will the claim reject because of this? During PDI, a few of the LPO accessories were here, so that was submitted and paid. I know that I would ahve to go into that claim and make an "adjustment" if it...
Forum - 11/06/2024
what happened to the auto pdi payments... i have a ton. did i miss a message on these, have sierras, hummers encores etc..all 25 model year. i have gone in and applied for them with no issues but whats going on?
New GM trick - basically it is theft - 12/20/2022
In the last 2 days I am running into a bunch of recall issues on new units.I have a few customer and PDI tickets, you open the ticket and check the VIS, open recall. In the shop for a day or two then you get the invoice to process the recall and GM closed...
Forum - 07/23/2021
... items such as hotel bills for trip interruptions and car payment reimbursements, not used car pdi tickets. The advisor needs to have an active GMIN number, with sufficient training in Global, on all claaims submitted...
Forum - 06/15/2022
I have not seen any of these yes so I am not sure, but would you be able to use the labor op for adding fluids on a PDI 0590052?
Forum - 04/27/2022
Reference Transportation, Vehicle Storage, & PDI Policies & Procedures Article 1.1.13: Service Agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or...
Forum - 01/10/2022
Management needs to sign for a warranty on an inventory unit if it is a non-recall or non-PDI-related repair and sign for repair performed prior to start of warranty with date and time. PET would not be required to my knowledge. If it is outside empowerment...
Forum - 10/08/2020
Hi Warranty1 - After reviewing Transportation, Vehicle Storage, & PDI Policy Manual Article 1.1.17, this appears to be a non-transportation condition. The situation may be a result of the vehicle being stored prior to delivery in a coastal location...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs. Oops sorry! Replied twice....
Time for UF2 on Canyon - 0590032 - 04/25/2017
... time on the Sierra but not the Canyon? DBC is saying it's included in the base time for the PDI. Are they right about this or should we be getting paid for installation of the cargo lighting?...
Forum - 11/10/2017
The base labor time for the 2018 C/K Full Size Truck & Global Compact SUV has been updated within the PDI Time Allowance Search. Thank you!
New car Prep submission? - 08/11/2017
... for A grille SJ9 but it doesn't have "Dealer Installed) with it.My question is, when I pull up the PDI accessory adds in SI, there are the following pay times for the techs...RXX Plate Trim gets .4, the SCY Tail Lamps get .5, the SJ9 Grille gets .5,...
Forum - 07/06/2017
conny is correct on this one. at labor change time, i run the pdi schedule, from our dms, and run the old labor rate. you do, however, get to install any accessories at the new labor rate, since that fell after the labor rate change
Forum - 04/17/2019
Thanks kturner for the video request! To clarify, you are referring to Accessories? (Installed prior to new vehicle delivery (PDI installed) vs installed after new vehicle delivery)
What Would You Do - 07/19 - 06/26/2019
... Non-Transportation Condition article in the Transportation, Vehicle Storage, and PDI Policy Manual supports situations that are of a warranty nature and do not require the 5-digit damage code; digital photographs are suggested to verify and support the...
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
PDI Add claims are ZPDI labor type. If you submit through your DMS and have completed the conversion to Global you can actually input the claims BUT NOT SEND THEM. This helped so I wasn't so far behind when Monday came around, just continued inputting ...
GSA HANDLING ALLOWANCE - 04/22/2010
... from 12/05/01. I've always just claimed the 150.000 everytime a US Forest Service comes in for a PDI. Thanks, Jodi...
hit the road package - 10/13/2010
my pdi time allowance shows 1.8 for installing hit the road package on a traverse. It will not pay saying add time exceed toe allowance. Am I using the wrong amount of time. I am putting it in the additional time slot.
Re: GM Accessories VPO/LPO Programs - 10/22/2009
Unfortunately the GM LTG update occurred after the PDI Reference Card had been printed. As a result, the information will be updated on the online version. Thank you for your comments! Kristen - J&L Warranty
Re: Global Warranty - 11/16/2009
... they may be getting their act together. Our only issue right now is how we are getting paid on PDIs. In the past we would receive PDI payment on the credit memos that we received 2 times a week. Now we get credit memos daily and have not once seen where...
Re: GM Accessories VPO/LPO Programs - 10/22/2009
The LTG (GlobalConnect SI) has been updated to reflect a decrease in labor time for the installation of ground effects (VTD) on the 2010 Camaro to 3.0 hours. The online version of the PDI Reference Card will be updated to reflect the change.
Re: More Global Warranty questions - 02/19/2010
[quote]You also have to watch for Transaction Summary Report from Saturday's. [/quote] You should also check for Transaction Summary Reports for Sunday as well. Have a few (mainly PDI) come through on Sunday.
2010 CAMERO - 05/28/2009
... of course, Tclaim here I come! Then with the request from GM to have all fluids documented on the PDI, my tech is throwing a tantrum. We are a SMALL town, the truck rolled through, and by the time it got to the dealership, three people were wanting...
REPLACING KEYS UNDER WARRANTY - 06/09/2009
... CYL) CUT A NEW KEY AND SENT CUST ON HER WAY. SOO11 TO MY KNOWLEDGE IS FOR MISSING KEYS AT TIME OF PDI. IS THERE ANY INFO OUT THERE THAT STATES GUIDELINES. IN MY OPINION, KEYS ARE A MAINTANANCE ITEM AND ARE NOT COVERED UNDER WARRANTY. SVC MGR STATES IF...
Re: Key Fobs - 02/14/2008
[quote] GMNL16773: New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions! [/quote] You have to fill it out...
Diesel Exhaust Fluid - 08/15/2017
... new vehicle prep, the vehicle's fluid levels are checked and topped off as necessary. A PDI transaction is generated and submitted with labor operation 0590052 for the quantity of fluids added. Labor operation 0590062 DEF Add at PDI is claimed for the ACDelco...
Transportation claims - 09/30/2008
... Hybrid that was damaged to the tune of $3000.00 on transport to our dealership. GM told us to PDI and repair it, then let them know so they could come pick it up. I will take ANY help with this - never have done one before to this extent. We do have...
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Thank you for the information! Look for an updated PDI Reference Card soon! Kristen/jlwarranty
Re: Warranty Help Cards Updated with Global Codes - 05/14/2014
The 2014 PDI Reference Help Card has been updated and is available in the Resources link. Thanks! Kristen/jlwarranty
Re: WIFI ACCESSORY - 09/19/2014
RPO code SFV : Wireless Network Interface Module is listed in the PDI-Dealer Installed - Factory Invoiced Options area of the LTG. Check IVH - "Vehicle Build" for that particular RPO code, it appears as though the job may need to be handled as a ZPDI...
GOING FROM OUTSIDE TO INSIDE WARRANTY - 12/13/2016
... with "repair order analysis" under reports in service, and excluded everything except warranty and pdi. is there a better way or is this the best option?Ill take any information I get that will help make this a smooth transition....
Re: 2016 Corvette Accessories - 08/10/2015
... submitted a case for it but got no where. Go into LTG, put the VIN in and then go to General Info>PDI>Dealer Installed-Factory Invoiced Options. If those codes aren't listed, you probably aren't getting any extra labor for them because, as I was told,...
Re: Claim $$ we could be missing... - 08/21/2015
Emerling96: only the amount of PDI fluid(s) that are used should be charged out on the claim. Kristen/jlwarranty
VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
... PROGRAM/ROAD TESTING WE NEED TO DO..... MY CLAIMS ARE REJECTING DO TO THEY ARE ADDING LINES TO MY PDI RO BEFORE THE IN-SERVICE DATE GOES INTO EFFECT / THEREFORE REJECTING FOR: REPAIR PERFORMED PRIOR TO START OF WARRANTY...... HOW DO OTHER DEALERS H...
Re: ZSET REJECT - 06/16/2011
From the reject it sounds like it was supposed to be a PDI add and not a customer pay item "A DEALER INSTALLED OPTION WAS FOUND FOR LABOUR CODE I9255". I'd check Vehicle Build and see if it's listed as a dealer installed accessory. If it is then the...
another processing problem - 03/08/2012
Has anyone else had this problem? When I submit Z6999 for optikleen under a PDI claim type, the miscellaneous net dependency field doesn't open up for the additional information. If I just try and submit it I get the red error message at the top of...
ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
CAN ANYONE ADVISE HOW TO FILE FOR THE EXHAUST FLUID THAT WE HAVE TO ADD WHEN WE DELIVER A DIESEL TRUCK. ALSO CAN YOU FILE FOR ANY LABOR OR IS THAT TIME INCLUDED IN PDI LABOR THANKS
Re: SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/24/2013
The jlwarranty 2014 PDI Reference Card is currently being updated. Thanks for the tip and patience while it is being updated! Kristen/jlwarranty
Z Labour Operations - 09/19/2011
... for labour. Qualifying labour times can be found in the Labour Time Guide. Transaction Type is ZPDI.Z7000 PDI base time labour operation.Z6998 Labour operation for LPO options requiring installation during the PDI.Z6999 Fluid add labour...
The Warranty Resource Center - 04/25/2023
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
Warranty Resource Center - 04/26/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
LTG FAQs - 08/27/2019
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Dealer Installed Accessories - 06/06/2012
... forward to picking it up after work. The service advisor, while familiar with the new vehicle PDI accessory procedure, labour operation Z6998, was not aware of the processes involved with registering a service agent installed GM accessory. ...
Unfortunately the GM LTG update occurred after the PDI Reference Card had been printed. As a result, the information will be updated on the online version. Thank you for your comments! Kristen - J&L Warranty
Re: Global Warranty - 11/16/2009
... they may be getting their act together. Our only issue right now is how we are getting paid on PDIs. In the past we would receive PDI payment on the credit memos that we received 2 times a week. Now we get credit memos daily and have not once seen where...
Re: GM Accessories VPO/LPO Programs - 10/22/2009
The LTG (GlobalConnect SI) has been updated to reflect a decrease in labor time for the installation of ground effects (VTD) on the 2010 Camaro to 3.0 hours. The online version of the PDI Reference Card will be updated to reflect the change.
Re: More Global Warranty questions - 02/19/2010
[quote]You also have to watch for Transaction Summary Report from Saturday's. [/quote] You should also check for Transaction Summary Reports for Sunday as well. Have a few (mainly PDI) come through on Sunday.
2010 CAMERO - 05/28/2009
... of course, Tclaim here I come! Then with the request from GM to have all fluids documented on the PDI, my tech is throwing a tantrum. We are a SMALL town, the truck rolled through, and by the time it got to the dealership, three people were wanting...
REPLACING KEYS UNDER WARRANTY - 06/09/2009
... CYL) CUT A NEW KEY AND SENT CUST ON HER WAY. SOO11 TO MY KNOWLEDGE IS FOR MISSING KEYS AT TIME OF PDI. IS THERE ANY INFO OUT THERE THAT STATES GUIDELINES. IN MY OPINION, KEYS ARE A MAINTANANCE ITEM AND ARE NOT COVERED UNDER WARRANTY. SVC MGR STATES IF...
Re: Key Fobs - 02/14/2008
[quote] GMNL16773: New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions! [/quote] You have to fill it out...
Diesel Exhaust Fluid - 08/15/2017
... new vehicle prep, the vehicle's fluid levels are checked and topped off as necessary. A PDI transaction is generated and submitted with labor operation 0590052 for the quantity of fluids added. Labor operation 0590062 DEF Add at PDI is claimed for the ACDelco...
Transportation claims - 09/30/2008
... Hybrid that was damaged to the tune of $3000.00 on transport to our dealership. GM told us to PDI and repair it, then let them know so they could come pick it up. I will take ANY help with this - never have done one before to this extent. We do have...
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Thank you for the information! Look for an updated PDI Reference Card soon! Kristen/jlwarranty
Re: Warranty Help Cards Updated with Global Codes - 05/14/2014
The 2014 PDI Reference Help Card has been updated and is available in the Resources link. Thanks! Kristen/jlwarranty
Re: WIFI ACCESSORY - 09/19/2014
RPO code SFV : Wireless Network Interface Module is listed in the PDI-Dealer Installed - Factory Invoiced Options area of the LTG. Check IVH - "Vehicle Build" for that particular RPO code, it appears as though the job may need to be handled as a ZPDI...
GOING FROM OUTSIDE TO INSIDE WARRANTY - 12/13/2016
... with "repair order analysis" under reports in service, and excluded everything except warranty and pdi. is there a better way or is this the best option?Ill take any information I get that will help make this a smooth transition....
Re: 2016 Corvette Accessories - 08/10/2015
... submitted a case for it but got no where. Go into LTG, put the VIN in and then go to General Info>PDI>Dealer Installed-Factory Invoiced Options. If those codes aren't listed, you probably aren't getting any extra labor for them because, as I was told,...
Re: Claim $$ we could be missing... - 08/21/2015
Emerling96: only the amount of PDI fluid(s) that are used should be charged out on the claim. Kristen/jlwarranty
VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
... PROGRAM/ROAD TESTING WE NEED TO DO..... MY CLAIMS ARE REJECTING DO TO THEY ARE ADDING LINES TO MY PDI RO BEFORE THE IN-SERVICE DATE GOES INTO EFFECT / THEREFORE REJECTING FOR: REPAIR PERFORMED PRIOR TO START OF WARRANTY...... HOW DO OTHER DEALERS H...
Re: ZSET REJECT - 06/16/2011
From the reject it sounds like it was supposed to be a PDI add and not a customer pay item "A DEALER INSTALLED OPTION WAS FOUND FOR LABOUR CODE I9255". I'd check Vehicle Build and see if it's listed as a dealer installed accessory. If it is then the...
another processing problem - 03/08/2012
Has anyone else had this problem? When I submit Z6999 for optikleen under a PDI claim type, the miscellaneous net dependency field doesn't open up for the additional information. If I just try and submit it I get the red error message at the top of...
ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
CAN ANYONE ADVISE HOW TO FILE FOR THE EXHAUST FLUID THAT WE HAVE TO ADD WHEN WE DELIVER A DIESEL TRUCK. ALSO CAN YOU FILE FOR ANY LABOR OR IS THAT TIME INCLUDED IN PDI LABOR THANKS
Re: SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/24/2013
The jlwarranty 2014 PDI Reference Card is currently being updated. Thanks for the tip and patience while it is being updated! Kristen/jlwarranty
Z Labour Operations - 09/19/2011
... for labour. Qualifying labour times can be found in the Labour Time Guide. Transaction Type is ZPDI.Z7000 PDI base time labour operation.Z6998 Labour operation for LPO options requiring installation during the PDI.Z6999 Fluid add labour...
The Warranty Resource Center - 04/25/2023
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
Warranty Resource Center - 04/26/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
LTG FAQs - 08/27/2019
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Dealer Installed Accessories - 06/06/2012
... forward to picking it up after work. The service advisor, while familiar with the new vehicle PDI accessory procedure, labour operation Z6998, was not aware of the processes involved with registering a service agent installed GM accessory. ...
Transportation Damage Notes - 03/26/2018
... damage, complete a Letter of Notification (LON), found in the Transportation, Vehicle Storage, and PDI Policy and Procedure Article 1.1.5, and forward a copy to the Carrier within 3 business days of the date of receipt. Incorrect parts or option discrepancies,...
Midtronics GR8 Battery Tester Code now 15 Digits - 11/18/2013
... in the service agent's inventory for more than 30 days, the WSC may also request copies of the PDI print out. ...
Error 834: Repair Performed Prior to Start of Warranty - 09/04/2013
... miles to be 0 and the warranty start date is a date that is typically a couple of days before the PDI is paid to the service agent. This is standard procedure, but the reality is the vehicle actually does have a mile or two on it when it reaches the...
Battery Replacements on Vehicles With Less Than 250 Miles - 07/30/2013
... agent inventory for more than 30 days, the Warranty Support Center may also request copies of the PDI printouts for the transaction.Changes in policy that eliminate calling the PQC for approval on battery replacements under 250 miles does not mean that...
2016 Cadillac-V - 10/23/2015
... leaving a bright sheen. There are special care requirements that must be followed during PDI as well as by the customer to maintain the unique flat finish. Dealers will receive a Crystal White Frost delivery packet that includes instructions and...
Forum - 10/01/2019
... c/p, but due to a powertrain related issue is changed to warranty. ewill3rd: Nothing specific to PDI time documentation in either P&P or within a SI document...that I am aware of either. ...
Forum - 05/16/2019
This would be a good one for the DBC, and may require a system inquiry. There doesn't appear to be PDI-dealer installed (factory invoiced options) labor time associated with the RPO in the 2019 LTG. Although there is a GM aftermarket accessory install...
Forum - 06/12/2019
... not always be noted in parenthesis in the Vehicle Build section of IVH with applicable PDI-Dealer Installed-Factory Invoiced Options. ...
Forum - 09/20/2018
... Vehicles-Management must sign the job card authorizing the work prior to repair. ZFAT and ZPDI transaction types are excluded from this requirement. (CarolRoyal: The PDI Inspection form has a field for service management signature, although...
Forum - 08/20/2018
... commission is based soley on what we received payment for on for warranty parts and labor. PDI labor gets processed internally here to go onto the 261A schedule so that doesn't count, even though I do everything with PDI's other than write the...
Forum - 08/20/2018
... on my weekly salary capped with either .75 or 1.0 percent of the total either with or without PDI processing. (sometimes I do have to enter the stock numbers when I reconcile my daily invoices) and I also plan on getting either half or all of the WPC...
Forum - 05/11/2017
... Just curious if anyone else has had this issue or if you're within the 2 gallon limit on all your PDI'S. Would really rather not have to send for GM authorization on PDI DEF....
Forum - 06/06/2017
Go to "Resources" at top of jlwarranty community page then, "Warranty Help Cards" and it's the one titled "GM PDI Time Allowance" ...hope this is what you're looking for and this helps. :]
Forum - 04/24/2017
RE: 0590062: please refer to Global Document ID 4738838 : Labor Operation 0590062 DEF Top Off at PDI. As dlaw645 mentioned, in an excessive net situation, review the technician's comments supporting the quantity added during top off as well as the DEF...
Forum - 02/14/2017
... that GM pays for parts regularly? OR are we not allowed to mark up the fluids used on a pdi add fluids claim at all?...
Forum - 03/25/2020
... upon request, include but are not limited to the following: • All job cards• Completed PDI forms• Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events• Copies of sublet invoices• Diagnostic worksheets•...
Forum - 07/19/2022
If I understand you correctly you have 12 vehicles that GM did not pre-pay you on for PDI. If the warranty history is blank on each VIN then you can process it as a warranty claim for published time opcode 0590072. You submit it as a ZPDI with the base...
Forum - 12/07/2021
Hello mtess! Please refer to the Transportation, Vehicle Storage and PDI Policy Manual for detail on this scenario. Article 1.1.5 C : Letter of Notification When Damage is Found After an STI Delivery - additionally, a copy of the LON is included...
Forum - 01/15/2020
... you for posting your inquiry on the Member's Area. That is a puzzling situation since the PDI labor operation numbers, in theory, should be provided by GM on a monthly basis to DealerTrack/Arkona. With your issue now on the Forum, I am hopeful...
Forum - 09/16/2022
0590032 should pay 3.1 for that vehicle. I don't really understand how you could get paid "extra". GM pays you on the PDI at whatever your warranty labor rate is, for that vehicle it should be 1.8 for your 0590072. Are you saying you are submitting for...
Forum - 04/14/2023
... won't start, once it is running it should be scanned. My boss was at a GM meeting and he was told PDI LPO's need to be scanned, so we scan them just to be safe. You never know when GM will change the requirement. ...
Forum - 05/18/2023
... I never saw that." We have had 2 2024 vehicles that would not scan, one was a PDI so I wasn't concerned about it. The other my boss just said to explain why we didn't have a scan. I think he working on it with GM ...
Forum - 01/02/2025
... the feeback in the LTG, the only time I have has issues using that is when time is missing on the PDI add times for LPO's. They have a different form I guess but I never find it and get an email back telling me I did it wrong. Beth...
Dealer Owned Vehicle authorization procedure - 03/07/2024
... the signature line we have the ser mgr sign,,date,,,time,,,put in DEALER OWNED VEHICLE,,,,found at PDI or found when tech moved vehicle...Repair necessary for retail sale,,,,,Now the rep said if we have say 3 things ( ac leak,,,trans leak,,,engine noise...
Re: Business Choice - 09/16/2011
... advisors to write up a (Warranty Job Card ????) & they are using SI times as if coming thru with PDI Any help/suggestion where to get detail on this program/procedure would be greatly appreciated...
... damage, complete a Letter of Notification (LON), found in the Transportation, Vehicle Storage, and PDI Policy and Procedure Article 1.1.5, and forward a copy to the Carrier within 3 business days of the date of receipt. Incorrect parts or option discrepancies,...
Midtronics GR8 Battery Tester Code now 15 Digits - 11/18/2013
... in the service agent's inventory for more than 30 days, the WSC may also request copies of the PDI print out. ...
Error 834: Repair Performed Prior to Start of Warranty - 09/04/2013
... miles to be 0 and the warranty start date is a date that is typically a couple of days before the PDI is paid to the service agent. This is standard procedure, but the reality is the vehicle actually does have a mile or two on it when it reaches the...
Battery Replacements on Vehicles With Less Than 250 Miles - 07/30/2013
... agent inventory for more than 30 days, the Warranty Support Center may also request copies of the PDI printouts for the transaction.Changes in policy that eliminate calling the PQC for approval on battery replacements under 250 miles does not mean that...
2016 Cadillac-V - 10/23/2015
... leaving a bright sheen. There are special care requirements that must be followed during PDI as well as by the customer to maintain the unique flat finish. Dealers will receive a Crystal White Frost delivery packet that includes instructions and...
Forum - 10/01/2019
... c/p, but due to a powertrain related issue is changed to warranty. ewill3rd: Nothing specific to PDI time documentation in either P&P or within a SI document...that I am aware of either. ...
Forum - 05/16/2019
This would be a good one for the DBC, and may require a system inquiry. There doesn't appear to be PDI-dealer installed (factory invoiced options) labor time associated with the RPO in the 2019 LTG. Although there is a GM aftermarket accessory install...
Forum - 06/12/2019
... not always be noted in parenthesis in the Vehicle Build section of IVH with applicable PDI-Dealer Installed-Factory Invoiced Options. ...
Forum - 09/20/2018
... Vehicles-Management must sign the job card authorizing the work prior to repair. ZFAT and ZPDI transaction types are excluded from this requirement. (CarolRoyal: The PDI Inspection form has a field for service management signature, although...
Forum - 08/20/2018
... commission is based soley on what we received payment for on for warranty parts and labor. PDI labor gets processed internally here to go onto the 261A schedule so that doesn't count, even though I do everything with PDI's other than write the...
Forum - 08/20/2018
... on my weekly salary capped with either .75 or 1.0 percent of the total either with or without PDI processing. (sometimes I do have to enter the stock numbers when I reconcile my daily invoices) and I also plan on getting either half or all of the WPC...
Forum - 05/11/2017
... Just curious if anyone else has had this issue or if you're within the 2 gallon limit on all your PDI'S. Would really rather not have to send for GM authorization on PDI DEF....
Forum - 06/06/2017
Go to "Resources" at top of jlwarranty community page then, "Warranty Help Cards" and it's the one titled "GM PDI Time Allowance" ...hope this is what you're looking for and this helps. :]
Forum - 04/24/2017
RE: 0590062: please refer to Global Document ID 4738838 : Labor Operation 0590062 DEF Top Off at PDI. As dlaw645 mentioned, in an excessive net situation, review the technician's comments supporting the quantity added during top off as well as the DEF...
Forum - 02/14/2017
... that GM pays for parts regularly? OR are we not allowed to mark up the fluids used on a pdi add fluids claim at all?...
Forum - 03/25/2020
... upon request, include but are not limited to the following: • All job cards• Completed PDI forms• Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events• Copies of sublet invoices• Diagnostic worksheets•...
Forum - 07/19/2022
If I understand you correctly you have 12 vehicles that GM did not pre-pay you on for PDI. If the warranty history is blank on each VIN then you can process it as a warranty claim for published time opcode 0590072. You submit it as a ZPDI with the base...
Forum - 12/07/2021
Hello mtess! Please refer to the Transportation, Vehicle Storage and PDI Policy Manual for detail on this scenario. Article 1.1.5 C : Letter of Notification When Damage is Found After an STI Delivery - additionally, a copy of the LON is included...
Forum - 01/15/2020
... you for posting your inquiry on the Member's Area. That is a puzzling situation since the PDI labor operation numbers, in theory, should be provided by GM on a monthly basis to DealerTrack/Arkona. With your issue now on the Forum, I am hopeful...
Forum - 09/16/2022
0590032 should pay 3.1 for that vehicle. I don't really understand how you could get paid "extra". GM pays you on the PDI at whatever your warranty labor rate is, for that vehicle it should be 1.8 for your 0590072. Are you saying you are submitting for...
Forum - 04/14/2023
... won't start, once it is running it should be scanned. My boss was at a GM meeting and he was told PDI LPO's need to be scanned, so we scan them just to be safe. You never know when GM will change the requirement. ...
Forum - 05/18/2023
... I never saw that." We have had 2 2024 vehicles that would not scan, one was a PDI so I wasn't concerned about it. The other my boss just said to explain why we didn't have a scan. I think he working on it with GM ...
Forum - 01/02/2025
... the feeback in the LTG, the only time I have has issues using that is when time is missing on the PDI add times for LPO's. They have a different form I guess but I never find it and get an email back telling me I did it wrong. Beth...
Dealer Owned Vehicle authorization procedure - 03/07/2024
... the signature line we have the ser mgr sign,,date,,,time,,,put in DEALER OWNED VEHICLE,,,,found at PDI or found when tech moved vehicle...Repair necessary for retail sale,,,,,Now the rep said if we have say 3 things ( ac leak,,,trans leak,,,engine noise...
Re: Business Choice - 09/16/2011
... advisors to write up a (Warranty Job Card ????) & they are using SI times as if coming thru with PDI Any help/suggestion where to get detail on this program/procedure would be greatly appreciated...
SI- Labor Time Guide VIN entry pulls up incorrect vehicle for Sonic - 03/21/2013
... SI . The 2013 Chevy Sonic's are pulling up a Chevy Spin (whatever that is!) Luckily was doing a PDI add and the Spin doesn't show any adds in the labor time guide so I caught it, usually I never bother looking. This happened on 2 different Sonic VIN#'s....
Return Codes - 01/26/2011
... : Repair performed prior to start of Warranty This vehicle was delivered to us in October 2010, PDI paid that month. Right before delivery to the customer, we found a turn signal bulb burned out (2 days prior to start date). I manually input this...
Re: Question to J&L - 01/26/2011
... are located within the Resources tab. Also contained within this area are the Warranty Help Cards (PDI, Transportation Damage Codes, Cause/Complaint Codes, etc) and the Forum too, of course. By providing many of these resources online we are able to...
Pre-Delivery Inspections and the detail department - 09/07/2011
I was just curious if anyone knows the answer to this one. In the past, when GM published times for PDI's, a portion of the time was allocated to clean the vehicle for the lot. I am in the process of changing my detail department from hourly to flat-rate,...
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/26/2011
... auth (2nd But) cant put a G on it, not sure what else to try [/quote] First, we always put the PDI on a separate RO. ANY other work; accessories, repairs, etc. go on another RO. I make sure the in service date is BEFORE the repair/accessory date...
Re: Tonneau cover opcode - 06/15/2011
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Forum - 12/15/2016
... always the chance that things get missed. I started flagging labor for warranty and a lot of PDI job cards just over a year ago and there have been a lot fewer problems to fix because I can see the job card before I get it to submit the following...
Re: GM show car event claims - 05/26/2016
... this unique inquiry! I reviewed the Service P & P and the Transportation, Vehicle Storage, and PDI P & P Manual without finding any written policy pertaining to this. Please follow up when you receive feedback from your DMA. Kristen / jlwarranty ...
Re: Warrenty help cards update - 04/16/2014
Hello! The 2015 PDI Reference Cards are currently being updated and should be available in the Member's Area soon. Kristen/jlwarranty
Re: Labor Op Help Please!!! - 08/13/2008
'09 Pont. G6 doesn't show any PDI adds. Sounds like it is part of the accessories package installation which is billed through your open parts acct. See "Chrome Appearance Package" post 8/6/08 under the "GM Claims Processing" section which will give...
Forum - 09/19/2007
We claim 1 qt of Optikleen washer fluid on every PDI. Part number is 1051515 and right now I am submitting it for 4.75 and it pays fine. Remember to use claim type I, complaint code MG and fail code 99. I am not sure on how far back you can go. I just...
Forum - 09/19/2007
PDI fluid adds may be claimed with labor operation Z6999 with the quantity used in net. The technician documentation must support the fluid add on the repair order, including the the fluid added and the quantity. If this has not been submitted for in ...
GM Accessories VPO/LPO Programs - 06/23/2009
I have searched without success for an up-dated bulletin which includes the 2010 Camaro for it's VPO/LPO information. I have the Z6998 PDI Add times, and if all else fails will have to go that way. Anyone seem the latest information? Brian
Dealer Installed Accessories - 10/21/2009
Someone was in recently from another dealership and said that there is a PDI add for installing hub caps on some trucks. Don't see anything listed under dealer installed accessories for hub caps. Anyone know about this?? Also, just wondered if all the...
Re: DUAL HEADREST DVD - 10/16/2008
Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never do.
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
... just asked that our training was up to par. I'm reading stuff over and just for fun tried to do a PDI add claim that would have been an "I". Now I'm not sure if it is a ZREG or a ZSET? Any one done one yet?...
Re: ZDPI - 02/19/2010
[quote] Katina Bell: WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP [/quote] Yes, still comes on the transaction summary....
Re: Installed accessories - 01/13/2010
... accessories. Then I go to SI with the VIN and check the LTG. Go to general, labor time, pdi adds & you will find the time allowed for the install. Submit these Z6998 (WINS), claim type I with MG/99. Not sure about the claim types with GWM as we haven't...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Warranty Resource Center - 04/29/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI Bulletins and GlobalConnect Messages, Certified Service Mobile Toolbox/Pre-Repair Authorization, Warranty Expense Management. In each case the tiles contain...
Re: DUAL HEADREST DVD - 10/30/2008
[quote] Becky: Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never...
09 Silverado w/rear camera - 11/07/2008
... problem is, the camera was NOT activated, installed properly or functioning when we got it for PDI. My lead line tech spent ALL DAY working on it. There was nothing in SI or the manuals about it. He had to trace all the wires to find the problem, come...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Re: GM show car event claims - 05/26/2016
... spoke to my General Sales manager. We were told to bill out transportation time and fuel on the PDI RO (seperate lines and explanations) with the fuel receipt attached. After I submit my PDIs, my sales manager is faxing the ROs to the GM representative...
GM show car event claims - 05/24/2016
Hello, Recently GM has used our dealership to PDI vehicles and transport them to a car show event near by. My service manager believes we should be compensated for fuel and time to transport these vehicles. Has anyone every gone through this? And what...
... SI . The 2013 Chevy Sonic's are pulling up a Chevy Spin (whatever that is!) Luckily was doing a PDI add and the Spin doesn't show any adds in the labor time guide so I caught it, usually I never bother looking. This happened on 2 different Sonic VIN#'s....
Return Codes - 01/26/2011
... : Repair performed prior to start of Warranty This vehicle was delivered to us in October 2010, PDI paid that month. Right before delivery to the customer, we found a turn signal bulb burned out (2 days prior to start date). I manually input this...
Re: Question to J&L - 01/26/2011
... are located within the Resources tab. Also contained within this area are the Warranty Help Cards (PDI, Transportation Damage Codes, Cause/Complaint Codes, etc) and the Forum too, of course. By providing many of these resources online we are able to...
Pre-Delivery Inspections and the detail department - 09/07/2011
I was just curious if anyone knows the answer to this one. In the past, when GM published times for PDI's, a portion of the time was allocated to clean the vehicle for the lot. I am in the process of changing my detail department from hourly to flat-rate,...
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/26/2011
... auth (2nd But) cant put a G on it, not sure what else to try [/quote] First, we always put the PDI on a separate RO. ANY other work; accessories, repairs, etc. go on another RO. I make sure the in service date is BEFORE the repair/accessory date...
Re: Tonneau cover opcode - 06/15/2011
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Forum - 12/15/2016
... always the chance that things get missed. I started flagging labor for warranty and a lot of PDI job cards just over a year ago and there have been a lot fewer problems to fix because I can see the job card before I get it to submit the following...
Re: GM show car event claims - 05/26/2016
... this unique inquiry! I reviewed the Service P & P and the Transportation, Vehicle Storage, and PDI P & P Manual without finding any written policy pertaining to this. Please follow up when you receive feedback from your DMA. Kristen / jlwarranty ...
Re: Warrenty help cards update - 04/16/2014
Hello! The 2015 PDI Reference Cards are currently being updated and should be available in the Member's Area soon. Kristen/jlwarranty
Re: Labor Op Help Please!!! - 08/13/2008
'09 Pont. G6 doesn't show any PDI adds. Sounds like it is part of the accessories package installation which is billed through your open parts acct. See "Chrome Appearance Package" post 8/6/08 under the "GM Claims Processing" section which will give...
Forum - 09/19/2007
We claim 1 qt of Optikleen washer fluid on every PDI. Part number is 1051515 and right now I am submitting it for 4.75 and it pays fine. Remember to use claim type I, complaint code MG and fail code 99. I am not sure on how far back you can go. I just...
Forum - 09/19/2007
PDI fluid adds may be claimed with labor operation Z6999 with the quantity used in net. The technician documentation must support the fluid add on the repair order, including the the fluid added and the quantity. If this has not been submitted for in ...
GM Accessories VPO/LPO Programs - 06/23/2009
I have searched without success for an up-dated bulletin which includes the 2010 Camaro for it's VPO/LPO information. I have the Z6998 PDI Add times, and if all else fails will have to go that way. Anyone seem the latest information? Brian
Dealer Installed Accessories - 10/21/2009
Someone was in recently from another dealership and said that there is a PDI add for installing hub caps on some trucks. Don't see anything listed under dealer installed accessories for hub caps. Anyone know about this?? Also, just wondered if all the...
Re: DUAL HEADREST DVD - 10/16/2008
Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never do.
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
... just asked that our training was up to par. I'm reading stuff over and just for fun tried to do a PDI add claim that would have been an "I". Now I'm not sure if it is a ZREG or a ZSET? Any one done one yet?...
Re: ZDPI - 02/19/2010
[quote] Katina Bell: WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP [/quote] Yes, still comes on the transaction summary....
Re: Installed accessories - 01/13/2010
... accessories. Then I go to SI with the VIN and check the LTG. Go to general, labor time, pdi adds & you will find the time allowed for the install. Submit these Z6998 (WINS), claim type I with MG/99. Not sure about the claim types with GWM as we haven't...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Warranty Resource Center - 04/29/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI Bulletins and GlobalConnect Messages, Certified Service Mobile Toolbox/Pre-Repair Authorization, Warranty Expense Management. In each case the tiles contain...
Re: DUAL HEADREST DVD - 10/30/2008
[quote] Becky: Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never...
09 Silverado w/rear camera - 11/07/2008
... problem is, the camera was NOT activated, installed properly or functioning when we got it for PDI. My lead line tech spent ALL DAY working on it. There was nothing in SI or the manuals about it. He had to trace all the wires to find the problem, come...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Re: GM show car event claims - 05/26/2016
... spoke to my General Sales manager. We were told to bill out transportation time and fuel on the PDI RO (seperate lines and explanations) with the fuel receipt attached. After I submit my PDIs, my sales manager is faxing the ROs to the GM representative...
GM show car event claims - 05/24/2016
Hello, Recently GM has used our dealership to PDI vehicles and transport them to a car show event near by. My service manager believes we should be compensated for fuel and time to transport these vehicles. Has anyone every gone through this? And what...
Re: Tonneau cover opcode - 06/16/2011
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Technical Training & EVs - 03/25/2025
... on certain training criteria, as follows: Non-high voltage and non-propulsion system repairs and PDI must be performed by a technician who is at least 100% in Fundamentals Learning Path. High voltage and propulsion system repairs, excluding internal...
Forum - 09/14/2022
... part number as a quantity of 4 and your 2.5-gallon container as a quantity of 10. On a PDI DEF fill you should be billing the 2.5-gallon. Just to be clear, parts just bills one container with the correct part number you just have to change the quantity...
Forum - 03/30/2018
I think the Diagnostic time changes aren't for PDI's. Those changes are for regular warranty. The following is in the notice from Tim Turvey, GM Global VP of CCA. Make note of the last sentence..."Details on the new process will be communicated...
Forum - 11/25/2019
The only way to cover a battery on a stock unit is to follow the PDI battery maintenance procedures and keep your printouts. If you don't follow the maintenance charging schedule GM will not pay it. Short version, someone is going to have to eat it. Whatever...
Battery Policy Still In Effect - 10/26/2016
... is: received at the dealership, at 30-day intervals while in inventory, and at point of sale. The PDI mode printout must be kept with the vehicle.A copy of the GR8 test printout must accompany the paperwork for batteries that are returned to the WPC.Batteries...
Android Upgrade Update - 04/28/2016
... reimbursement of 0.4 hours. Stock / In-Transit Vehicles: For stock units, dealers submit a ZPDI transaction for a $10 reimbursement. Dealers may update all stock units as part of the PDI process or update the vehicles prior to delivery once the...
Not What Was Ordered - 06/08/2011
... compartment, and trunk or cargo area. Verifying parts that need to be installed during the PDI are present. Another new vehicle inspection requirement is making sure the vehicle has been built the way it's supposed to have been. While rare, you might...
OptiKleen - 03/23/2024
... vehicle prep, when needed. GM will pay for Optikleen using a separate labor operation, 0590052, (PDI Related Fluid Adds), and will pay up to 2 quarts. They will not pay for any non-GM washer fluid, usually stocked as bulk fluid in most dealerships. This...
Transportation Claims and Related Damage - 09/26/2022
... are necessary. The Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy has this example: A Delivery Receipt was noted with exception 22025 (grille, broken, over 12 inches), and during the repair the technician discovered...
GWM User Manual - 12/21/2016
... App with the Service P&P, Parts and Accessories P&P, Transportation, Vehicle Storage and PDI Policy, Customer Assistance, Training, Tools and TAC Policy Manuals area. For those of you new to GWM…you may be wondering what a transaction...
Battery Test Procedures - 12/19/2018
... has been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI printouts for the claim in question. If a new vehicle arrives at your dealer from a transportation shipper that will not start due to a discharged or defective...
Policy Revisions - 03/27/2020
... Information sections have been combined into one book. The Transportation, Vehicle Storage, and PDI section is still currently a separate book. Several hundred pages of redundancy (over 740 pages) have been removed from the latest version, including...
Recall Notes - 01/28/2020
... the recall may be delayed, the vehicle may be delivered to the customer without the concern of a PDI debit. In these specific situations the dealer is required to properly execute the disclosure notice form with the customer. The customer must sign the...
Dealer Owned Warranty Repairs - 06/23/2020
... approval for warranty on a Used vehicle. No approval is necessary to perform recalls or PDI Accessory added lines on Dealer owned vehicles....
Forum - 06/21/2019
It doesn't appear as though the PDI-Base time for this VIN has paid. The error appears to be a result of incorrect base time submitted for the VIN. Confirm accurate labor time from the LTG and resubmit (the times listed below are from the June 1,...
Forum - 07/18/2017
... had been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI print outs for the claim in question. Effective with Job Cards dated on/after April 11, 2016 - Transactions on all current 2016 and 2017 model year veh...
Forum - 05/19/2023
... the accessory team will add (S0Y - CARGO AREA LAMPS (DEALER INSTALLED)) for 1.0 hrs to the PDI - Dealer Installed - Factory Invoiced Options document in Service Information. This will be visible to the technician in the near future. Thank you, GM...
Forum - 12/22/2020
Transportation, Vehicle Storage, and PDI Policy Manual: "Service agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or allowances applicable. The parts handling...
Re: Android Auto update - 04/22/2016
... of vehicles attached to the updated bulletin should have the auto update performed at the time of PDI and can ONLY be claimed for 10.00 in net items (use ZPDI claim type and op code 0600174, $10 in net items) - if there is a vehicle on that list that...
Re: Seal Part Warranty - 08/11/2015
... P&P, Parts & Accessories P&P, Warranty Policy Info, Transportation, Vehicle Storage & PDI Policy, & Customer Assistance, Training, Tools & TAC Policy) enter the key word or article number, if known, in the search bar. >For example: enter 1.1.1 in the...
Claim $$ we could be missing... - 07/23/2015
Hello, Does anyone out there have any tips for claiming all extra $$ that we can for GM warranty? PDI's, ZREG, ZFAT etc... Recently found out (thanks Kristen) we can claim washer fluid with a PDI if Tech adds and documents (labor code 0590052 as a ZPDI...
General Comments - 10/10/2017
... why the service manager approved the repair and your transaction will be fully documented. PDI accessory adds are another reason to use general comments. The transaction type for PDI accessory adds, ZPDI does not require entering a complaint, cause of...
Reject of the Month - August 2021 - 07/27/2021
... of IVH showed that the previous mileage associated with the installation of the PDI Accessories was reported higher than the mileage documented on the subsequent job card for the performance of the recall. To correct the concern, the warranty administrator...
Reject of the Month - November 2023 - 10/25/2023
... of the both the excessive parts and incompatible parts. The service manager noted that during PDI the tailgate Tahoe emblem pulled paint and the liftgate center closure applique required replacement with the liftgate paint repair. The manager also noted...
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Technical Training & EVs - 03/25/2025
... on certain training criteria, as follows: Non-high voltage and non-propulsion system repairs and PDI must be performed by a technician who is at least 100% in Fundamentals Learning Path. High voltage and propulsion system repairs, excluding internal...
Forum - 09/14/2022
... part number as a quantity of 4 and your 2.5-gallon container as a quantity of 10. On a PDI DEF fill you should be billing the 2.5-gallon. Just to be clear, parts just bills one container with the correct part number you just have to change the quantity...
Forum - 03/30/2018
I think the Diagnostic time changes aren't for PDI's. Those changes are for regular warranty. The following is in the notice from Tim Turvey, GM Global VP of CCA. Make note of the last sentence..."Details on the new process will be communicated...
Forum - 11/25/2019
The only way to cover a battery on a stock unit is to follow the PDI battery maintenance procedures and keep your printouts. If you don't follow the maintenance charging schedule GM will not pay it. Short version, someone is going to have to eat it. Whatever...
Battery Policy Still In Effect - 10/26/2016
... is: received at the dealership, at 30-day intervals while in inventory, and at point of sale. The PDI mode printout must be kept with the vehicle.A copy of the GR8 test printout must accompany the paperwork for batteries that are returned to the WPC.Batteries...
Android Upgrade Update - 04/28/2016
... reimbursement of 0.4 hours. Stock / In-Transit Vehicles: For stock units, dealers submit a ZPDI transaction for a $10 reimbursement. Dealers may update all stock units as part of the PDI process or update the vehicles prior to delivery once the...
Not What Was Ordered - 06/08/2011
... compartment, and trunk or cargo area. Verifying parts that need to be installed during the PDI are present. Another new vehicle inspection requirement is making sure the vehicle has been built the way it's supposed to have been. While rare, you might...
OptiKleen - 03/23/2024
... vehicle prep, when needed. GM will pay for Optikleen using a separate labor operation, 0590052, (PDI Related Fluid Adds), and will pay up to 2 quarts. They will not pay for any non-GM washer fluid, usually stocked as bulk fluid in most dealerships. This...
Transportation Claims and Related Damage - 09/26/2022
... are necessary. The Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy has this example: A Delivery Receipt was noted with exception 22025 (grille, broken, over 12 inches), and during the repair the technician discovered...
GWM User Manual - 12/21/2016
... App with the Service P&P, Parts and Accessories P&P, Transportation, Vehicle Storage and PDI Policy, Customer Assistance, Training, Tools and TAC Policy Manuals area. For those of you new to GWM…you may be wondering what a transaction...
Battery Test Procedures - 12/19/2018
... has been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI printouts for the claim in question. If a new vehicle arrives at your dealer from a transportation shipper that will not start due to a discharged or defective...
Policy Revisions - 03/27/2020
... Information sections have been combined into one book. The Transportation, Vehicle Storage, and PDI section is still currently a separate book. Several hundred pages of redundancy (over 740 pages) have been removed from the latest version, including...
Recall Notes - 01/28/2020
... the recall may be delayed, the vehicle may be delivered to the customer without the concern of a PDI debit. In these specific situations the dealer is required to properly execute the disclosure notice form with the customer. The customer must sign the...
Dealer Owned Warranty Repairs - 06/23/2020
... approval for warranty on a Used vehicle. No approval is necessary to perform recalls or PDI Accessory added lines on Dealer owned vehicles....
Forum - 06/21/2019
It doesn't appear as though the PDI-Base time for this VIN has paid. The error appears to be a result of incorrect base time submitted for the VIN. Confirm accurate labor time from the LTG and resubmit (the times listed below are from the June 1,...
Forum - 07/18/2017
... had been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI print outs for the claim in question. Effective with Job Cards dated on/after April 11, 2016 - Transactions on all current 2016 and 2017 model year veh...
Forum - 05/19/2023
... the accessory team will add (S0Y - CARGO AREA LAMPS (DEALER INSTALLED)) for 1.0 hrs to the PDI - Dealer Installed - Factory Invoiced Options document in Service Information. This will be visible to the technician in the near future. Thank you, GM...
Forum - 12/22/2020
Transportation, Vehicle Storage, and PDI Policy Manual: "Service agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or allowances applicable. The parts handling...
Re: Android Auto update - 04/22/2016
... of vehicles attached to the updated bulletin should have the auto update performed at the time of PDI and can ONLY be claimed for 10.00 in net items (use ZPDI claim type and op code 0600174, $10 in net items) - if there is a vehicle on that list that...
Re: Seal Part Warranty - 08/11/2015
... P&P, Parts & Accessories P&P, Warranty Policy Info, Transportation, Vehicle Storage & PDI Policy, & Customer Assistance, Training, Tools & TAC Policy) enter the key word or article number, if known, in the search bar. >For example: enter 1.1.1 in the...
Claim $$ we could be missing... - 07/23/2015
Hello, Does anyone out there have any tips for claiming all extra $$ that we can for GM warranty? PDI's, ZREG, ZFAT etc... Recently found out (thanks Kristen) we can claim washer fluid with a PDI if Tech adds and documents (labor code 0590052 as a ZPDI...
General Comments - 10/10/2017
... why the service manager approved the repair and your transaction will be fully documented. PDI accessory adds are another reason to use general comments. The transaction type for PDI accessory adds, ZPDI does not require entering a complaint, cause of...
Reject of the Month - August 2021 - 07/27/2021
... of IVH showed that the previous mileage associated with the installation of the PDI Accessories was reported higher than the mileage documented on the subsequent job card for the performance of the recall. To correct the concern, the warranty administrator...
Reject of the Month - November 2023 - 10/25/2023
... of the both the excessive parts and incompatible parts. The service manager noted that during PDI the tailgate Tahoe emblem pulled paint and the liftgate center closure applique required replacement with the liftgate paint repair. The manager also noted...
Letter of Notification - 05/30/2024
... is used in its place. The LON can be found in the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual, page 15. When you have a signed delivery receipt, the only time you will need to fill out a LON is if you find concealed damage. Situations...
New Vehicle Receiving and Inspection Guidelines - 03/01/2016
... is undamaged and unopened, and items are found to be missing or incorrect at the time the PDI is being performed, file a warranty claim to replace the missing or incorrect items. All tires, including the spare, must be closely inspected for damage,...
The New Policies and Procedures Manual - 10/31/2014
... & Procedures ManualWarranty Policy Information ManualTransportation, Vehicle Storage, and PDI Policy ManualCustomer Assistance, Training, Tools, and TAC Policy ManualThe Parts & Accessories Policies and Procedures manual can be found in the same...
Subject to Inspection Deliveries (STI) - 05/30/2024
... Receiving Hours Notification form, found on page 10 of the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual. If a dealer chooses to not accept STI vehicles, the form must be updated to reflect that preference. For example, if your...
Customer Authorization to Perform Repairs - 09/26/2024
... Service management approval, signature/initials, date, time, and explanation, is required. PDI’s and required Field Actions (ZFAT and ZPDI transaction types) are excluded from this requirement. Reminder: no additional service management authorization...
LPO and ACO Accessories - 07/30/2024
... can be found in the Labor Time Guide (LTG) under General Information/Pre-Delivery Inspection/PDI – Dealer Installed – Factory Invoiced Options. Accessories are covered under the bumper-to-bumper warranty. Accessory Catalog Offerings (ACO...
Servicing EV Models - 06/20/2022
... Models when the work is completed by any of their dealer technicians: Pre-Delivery Inspections (PDIs). Should the inspection indicate that the subject vehicle needs repair, that repair must be performed by a technician who has completed all required...
The Letter of Notification (LON) - 01/04/2023
... copy of the LON is available in the Service P&P Manual-Transportation, Vehicle Storage, and PDI Policy Article 1.1.5....
New Vehicle Inspections - 04/29/2021
... be retained by the dealership. This form can be found in the Transportation, Vehicle Storage, and PDI Policy and Procedures manual, article 1.1.3. A copy of the letter of notification can be found in 1.1.5. If a Carrier makes a STI delivery to a non-participating...
Severe Transportation Damage Guidelines - 04/29/2021
... process outlined in the Vehicle Inspection section of the Transportation, Vehicle Storage, and PDI Policy and Procedures Manual, Article 1.1.6. Properly complete the Carrier’s ePOD/delivery receipt and document all damage exceptions. Written remarks...
Reject of the Month - December 2020 - 11/25/2020
... with two batteries, including Stop/Start vehicles with Auxiliary batteries. Maintain a copy of the PDI Mode print out with the vehicle file as proof of maintenance while the new vehicle is in dealer inventory and every 30 days thereafter while in inventory. Share...
Diagnostic Time Self Review - 12/19/2018
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Warranty Administration Resource Center - 04/23/2018
... tools within the folder. Interested in finding information on Bulk Parts, Paint Claims, or PDI Fluid Adds? Select the Submitting Transactions folder under the Claim Submission Resources tab for those helpful job aids and many more. Looking for...
Diagnostic Time Self Review - 01/03/2020
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Forum - 02/22/2023
... I have ever seen. Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy 1.1.5 - Letter of Notification (LON) A Letter of Notification form can be found on GlobalConnect under Service Forms/Warranty and within this...
Forum - 12/12/2023
... it to the responsible party so they can fix their mistake. Our tickets are left open if they are PDI or warranty, closed if there is COD on them. I don't entirely like that but it is a decent balance because it keeps accounting off your back and gives...
Forum - 08/07/2018
... my weekly salary and turn my commission into a percentage of total claims either with or without PDI totals. That would put me easily in the target annual pay I want but I know they are going to want to use some other metric. I don't want to use claims...
Re: GM Accessories VPO/LPO Programs - 06/26/2009
As a reminder... The 2010 PDI reference card is available via the Reference Cards link (utilize menu bar on the left side of the Member's Area page). EXAMPLE from the Reference Card ... for the 2010 Camaro ... F Camaro 1.3 Base Time =...
Re: Taking a Poll - 06/16/2008
... is the easiest part of your job? Making the new vehicle files, purging, and putting on recalls, PDI. Things like that. Because they are so easy. 8. What accounting system do you use? (ADP, Reynolds, etc) Reynolds & Reynolds 9. What state are you in?...
Re: Taking a Poll - 08/20/2008
... and follow up for maintenance,recalls,etc, and many other little things like document scanning,PDI processing, etc. 13. I have never attended a J&L class. 14. I am paid salary plus % on dept net (I am responsible for monitoring policy and misc write...
Re: USED CAR - BATTERY - 02/02/2012
... while in Demo service greater than 30 days, all of the prior test codes on the battery card (port, PDI, and your maintenance) as well as the 8 digit test code indicating the battery needed replacement must be entered on the same line into the Diagnostic...
Service Policies & Procedures Update 2025 - 02/03/2025
... if the battery can be recharged or must be replaced. Service Agent Reimbursement for PDI, Article 5.12, provides clarification that dealers must arrange courtesy delivery payments directly between the ordering dealer and the delivering dealer,...
Tire Coverage - 12/27/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Accessories: LPO, ACO, and IBP - 11/25/2020
... accessory labor operation is found in the LTG under General Information/Pre-Delivery Inspection/PDI - Dealer Installed - Factory Invoiced Options. Find the accessory and claim the labor time allowed in the Additional Time field. If there are multiple...
Battery Bulletin Update - 03/22/2021
... in the report. For the Express and Savana vehicles, and those that are not equipped with OnStar, a PDI Mode charge is required every 30-days while the vehicle is in dealer inventory. Subject to chargeback: Paid battery replacement transitions...
... is used in its place. The LON can be found in the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual, page 15. When you have a signed delivery receipt, the only time you will need to fill out a LON is if you find concealed damage. Situations...
New Vehicle Receiving and Inspection Guidelines - 03/01/2016
... is undamaged and unopened, and items are found to be missing or incorrect at the time the PDI is being performed, file a warranty claim to replace the missing or incorrect items. All tires, including the spare, must be closely inspected for damage,...
The New Policies and Procedures Manual - 10/31/2014
... & Procedures ManualWarranty Policy Information ManualTransportation, Vehicle Storage, and PDI Policy ManualCustomer Assistance, Training, Tools, and TAC Policy ManualThe Parts & Accessories Policies and Procedures manual can be found in the same...
Subject to Inspection Deliveries (STI) - 05/30/2024
... Receiving Hours Notification form, found on page 10 of the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual. If a dealer chooses to not accept STI vehicles, the form must be updated to reflect that preference. For example, if your...
Customer Authorization to Perform Repairs - 09/26/2024
... Service management approval, signature/initials, date, time, and explanation, is required. PDI’s and required Field Actions (ZFAT and ZPDI transaction types) are excluded from this requirement. Reminder: no additional service management authorization...
LPO and ACO Accessories - 07/30/2024
... can be found in the Labor Time Guide (LTG) under General Information/Pre-Delivery Inspection/PDI – Dealer Installed – Factory Invoiced Options. Accessories are covered under the bumper-to-bumper warranty. Accessory Catalog Offerings (ACO...
Servicing EV Models - 06/20/2022
... Models when the work is completed by any of their dealer technicians: Pre-Delivery Inspections (PDIs). Should the inspection indicate that the subject vehicle needs repair, that repair must be performed by a technician who has completed all required...
The Letter of Notification (LON) - 01/04/2023
... copy of the LON is available in the Service P&P Manual-Transportation, Vehicle Storage, and PDI Policy Article 1.1.5....
New Vehicle Inspections - 04/29/2021
... be retained by the dealership. This form can be found in the Transportation, Vehicle Storage, and PDI Policy and Procedures manual, article 1.1.3. A copy of the letter of notification can be found in 1.1.5. If a Carrier makes a STI delivery to a non-participating...
Severe Transportation Damage Guidelines - 04/29/2021
... process outlined in the Vehicle Inspection section of the Transportation, Vehicle Storage, and PDI Policy and Procedures Manual, Article 1.1.6. Properly complete the Carrier’s ePOD/delivery receipt and document all damage exceptions. Written remarks...
Reject of the Month - December 2020 - 11/25/2020
... with two batteries, including Stop/Start vehicles with Auxiliary batteries. Maintain a copy of the PDI Mode print out with the vehicle file as proof of maintenance while the new vehicle is in dealer inventory and every 30 days thereafter while in inventory. Share...
Diagnostic Time Self Review - 12/19/2018
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Warranty Administration Resource Center - 04/23/2018
... tools within the folder. Interested in finding information on Bulk Parts, Paint Claims, or PDI Fluid Adds? Select the Submitting Transactions folder under the Claim Submission Resources tab for those helpful job aids and many more. Looking for...
Diagnostic Time Self Review - 01/03/2020
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Forum - 02/22/2023
... I have ever seen. Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy 1.1.5 - Letter of Notification (LON) A Letter of Notification form can be found on GlobalConnect under Service Forms/Warranty and within this...
Forum - 12/12/2023
... it to the responsible party so they can fix their mistake. Our tickets are left open if they are PDI or warranty, closed if there is COD on them. I don't entirely like that but it is a decent balance because it keeps accounting off your back and gives...
Forum - 08/07/2018
... my weekly salary and turn my commission into a percentage of total claims either with or without PDI totals. That would put me easily in the target annual pay I want but I know they are going to want to use some other metric. I don't want to use claims...
Re: GM Accessories VPO/LPO Programs - 06/26/2009
As a reminder... The 2010 PDI reference card is available via the Reference Cards link (utilize menu bar on the left side of the Member's Area page). EXAMPLE from the Reference Card ... for the 2010 Camaro ... F Camaro 1.3 Base Time =...
Re: Taking a Poll - 06/16/2008
... is the easiest part of your job? Making the new vehicle files, purging, and putting on recalls, PDI. Things like that. Because they are so easy. 8. What accounting system do you use? (ADP, Reynolds, etc) Reynolds & Reynolds 9. What state are you in?...
Re: Taking a Poll - 08/20/2008
... and follow up for maintenance,recalls,etc, and many other little things like document scanning,PDI processing, etc. 13. I have never attended a J&L class. 14. I am paid salary plus % on dept net (I am responsible for monitoring policy and misc write...
Re: USED CAR - BATTERY - 02/02/2012
... while in Demo service greater than 30 days, all of the prior test codes on the battery card (port, PDI, and your maintenance) as well as the 8 digit test code indicating the battery needed replacement must be entered on the same line into the Diagnostic...
Service Policies & Procedures Update 2025 - 02/03/2025
... if the battery can be recharged or must be replaced. Service Agent Reimbursement for PDI, Article 5.12, provides clarification that dealers must arrange courtesy delivery payments directly between the ordering dealer and the delivering dealer,...
Tire Coverage - 12/27/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Accessories: LPO, ACO, and IBP - 11/25/2020
... accessory labor operation is found in the LTG under General Information/Pre-Delivery Inspection/PDI - Dealer Installed - Factory Invoiced Options. Find the accessory and claim the labor time allowed in the Additional Time field. If there are multiple...
Battery Bulletin Update - 03/22/2021
... in the report. For the Express and Savana vehicles, and those that are not equipped with OnStar, a PDI Mode charge is required every 30-days while the vehicle is in dealer inventory. Subject to chargeback: Paid battery replacement transitions...
Reject of the Month - April 2023 - 03/23/2023
... approval must be noted on the Authorization to Perform repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. Add On Repairs: Any warranty/policy concern not expressed orally or in writing by the customer...
Field Actions - 11/21/2017
... a required safety or noncompliance recall repair, the reported sales transaction will trigger a PDI debit, and possible debit of all sales incentives, even if the activity only involves the processing of the sales paperwork and not the physical delivery...
Filing and Supporting Documentation - 01/22/2018
... are examples of supporting documentation that must be included within the history file: Completed PDI forms Completed MPVI forms on GM-paid maintenance events Copies of sublet invoices Diagnostic worksheets Technical Assistance information...
Job Card Write-Up and Final Closeout - 05/25/2022
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
More on Transportation Claims - 03/28/2022
... A copy of the LON may be found in Article 1.1.5 of the Transportation Vehicle Storage and PDI Policy and Procedures Manual. If the vehicle(s) were delivered after hours, perform the walk around inspection and if there is damage, items missing, or incorrect...
Transportation Transactions - 07/25/2023
... must be submitted according to procedures outlined in the Transportation, Vehicle Storage, and PDI Policy and Procedure. All transportation transactions must be completed, processed, and paid in GWM within 60 days from delivery receipt date and...
Job Card Write-Up and Final Closeout - 05/23/2023
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
Reject of the Month - April 2024 - 03/23/2024
... is still required on the Authorization to Perform Repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. The following is an example of compliance issues associated with inventory vehicles: A job card for...
Supporting Documentation - 01/29/2024
... and electronic/tablet writeups) Completed CPO forms for warranty repair events Completed PDI forms Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events Copies of sublet invoices Alignment printouts Cost Comparison Worksheet DCBS...
Policies and Procedures 2021 - 03/22/2021
... authorization to repair line of the job card. The exceptions to this requirement are Recalls and PDI transactions. If the service manager writes the job card, including using their ID number where the service advisor ID would be displayed on the job...
Customer Signatures & Authorization to Perform Repair - 06/26/2019
... date, time, and signature/initials) the work prior to repair on any service agent owned vehicle. PDI’s and Required Field Actions (ZFAT and ZPDI Transaction Types) on service agent owned vehicles are excluded from the requirement. There must be...
Battery Transaction Requirements - 02/03/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Re: Taking a Poll - 06/11/2008
... manually through the VW hub(saga). 9. Oakland County, MI. 10. Full time 11. Female 12. The PDI schedules, and Tech time tickets. To busy for anything else. 13. Yes, back in 2000. 14. Hourly plus %...
Tire Coverage - 12/30/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Battery Transaction Requirements - 01/30/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Transportation Transactions: Inspections - 03/21/2022
... may be found in the Service Policies and Procedures Manual -Transportation, Vehicle Storage, and PDI Policy within article 1.1. The most important part of a successful transportation transaction is the vehicle inspection. The person or persons in your...
Warranty Administration Acronyms - 01/04/2022
... --- Other Labor Hours O/U% --- Over or Under Percentage PCM --- Powertrain Control Module PDI --- Pre-Delivery Inspection PET --- Policy Evaluation Tool PN --- Part Number PQC --- Product Quality Center PRA --- Pre-Repair Authorization R&I...
... approval must be noted on the Authorization to Perform repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. Add On Repairs: Any warranty/policy concern not expressed orally or in writing by the customer...
Field Actions - 11/21/2017
... a required safety or noncompliance recall repair, the reported sales transaction will trigger a PDI debit, and possible debit of all sales incentives, even if the activity only involves the processing of the sales paperwork and not the physical delivery...
Filing and Supporting Documentation - 01/22/2018
... are examples of supporting documentation that must be included within the history file: Completed PDI forms Completed MPVI forms on GM-paid maintenance events Copies of sublet invoices Diagnostic worksheets Technical Assistance information...
Job Card Write-Up and Final Closeout - 05/25/2022
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
More on Transportation Claims - 03/28/2022
... A copy of the LON may be found in Article 1.1.5 of the Transportation Vehicle Storage and PDI Policy and Procedures Manual. If the vehicle(s) were delivered after hours, perform the walk around inspection and if there is damage, items missing, or incorrect...
Transportation Transactions - 07/25/2023
... must be submitted according to procedures outlined in the Transportation, Vehicle Storage, and PDI Policy and Procedure. All transportation transactions must be completed, processed, and paid in GWM within 60 days from delivery receipt date and...
Job Card Write-Up and Final Closeout - 05/23/2023
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
Reject of the Month - April 2024 - 03/23/2024
... is still required on the Authorization to Perform Repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. The following is an example of compliance issues associated with inventory vehicles: A job card for...
Supporting Documentation - 01/29/2024
... and electronic/tablet writeups) Completed CPO forms for warranty repair events Completed PDI forms Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events Copies of sublet invoices Alignment printouts Cost Comparison Worksheet DCBS...
Policies and Procedures 2021 - 03/22/2021
... authorization to repair line of the job card. The exceptions to this requirement are Recalls and PDI transactions. If the service manager writes the job card, including using their ID number where the service advisor ID would be displayed on the job...
Customer Signatures & Authorization to Perform Repair - 06/26/2019
... date, time, and signature/initials) the work prior to repair on any service agent owned vehicle. PDI’s and Required Field Actions (ZFAT and ZPDI Transaction Types) on service agent owned vehicles are excluded from the requirement. There must be...
Battery Transaction Requirements - 02/03/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Re: Taking a Poll - 06/11/2008
... manually through the VW hub(saga). 9. Oakland County, MI. 10. Full time 11. Female 12. The PDI schedules, and Tech time tickets. To busy for anything else. 13. Yes, back in 2000. 14. Hourly plus %...
Tire Coverage - 12/30/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Battery Transaction Requirements - 01/30/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Transportation Transactions: Inspections - 03/21/2022
... may be found in the Service Policies and Procedures Manual -Transportation, Vehicle Storage, and PDI Policy within article 1.1. The most important part of a successful transportation transaction is the vehicle inspection. The person or persons in your...
Warranty Administration Acronyms - 01/04/2022
... --- Other Labor Hours O/U% --- Over or Under Percentage PCM --- Powertrain Control Module PDI --- Pre-Delivery Inspection PET --- Policy Evaluation Tool PN --- Part Number PQC --- Product Quality Center PRA --- Pre-Repair Authorization R&I...
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PDI's, Fluid Adds, and DEF Fluid - 09/22/2020
The performance of the Pre-Delivery Inspection (PDI) service, field actions, and any repairs prior to delivery are important to both the dealer and GM. Customer satisfaction is directly impacted by the condition of the vehicle at the time of delivery...
Pre-Delivery Inspection Processes - 07/30/2019
... be your future customers. A job card must be opened for the Pre-Delivery Inspection. PDI inspections must be done at the dealership; they cannot be a sublet repair. PDI forms must be completed and both the service manager and the technician...
PDI Self Debit - 05/14/2013
... dealership the Pre Delivery Inspection is auto paid to that dealer. The technician performs the PDI and the credit is posted to the receivable schedule. Normally this is a seamless process that requires little management. There may come a time that...
PDI Auto Pay - 02/07/2012
... to the dealership may not show up on the Warranty Transaction Summary for auto payment of the PDI. Confirm that PDI's are posted to a receivable schedule with the corresponding credit. If the PDI auto-pay credit is not received within a reasonable amount...
Accounting for Dealer Installed Accessories / PDI Adds - 09/19/2011
... Ensuring that your service department is properly accounting for dealer installed items and PDI fluid adds is easier when you are organized. Developing a method of documentation such as a check list to help prevent the service department from losing...
PDI Fluid Adds ... On The Forum - 03/10/2011
In previous newsletter articles, the subject of PDI fluid adds has been discussed with an explanation of the basic claim process. In a recent discussion on the Warranty Forum, a member posed a great question: "Is there a ceiling on reimbursement on PDI...
Changes to the Pre Delivery Inspection Form - 04/13/2010
All PDI forms have been updated to include new inspection items (highlighted in red), as well as a link to GMVIS. Copy the VIN number from the PDI form, paste it into the GMVIS VIN field and click "Submit". This interactive form and GMVIS link will enable...
Missed Revenue - Executive Decision - 03/11/2010
... been done in the past is not always the right way.Take the following situation for example: the PDI technician that has handled the inspections for the past 10 years punches his time in and out on the repair order for a PDI, checks off most of the items...
PDI Mode - 08/23/2016
The EL-50313 Midtronics GR8 has a charge algorithm identified on the tool as PDI mode. The mode is designed to apply a charge as safely as possible within 20 minutes. A printout is generated while in PDI mode. The printout must be kept with the vehicle...
2017 Chevrolet Corvette PDI - 08/23/2016
The PDI base time allowance for the 2017 Corvette was updated, and became effective on August 11. The times were updated in the LTG with the September 1, release. The new PDI base times are as follows: - Base 1.6 hours - Z06 (except CFV or CFZ) 2.4...
PDI Debits on Vehicles Sold with Open Recalls - 10/02/2015
If you wonder why your PDI credit and your PDI fluid fill credit were debited, it's because you sold a vehicle with an open safety or non-compliance recall.Effective September 1, 2015, GM began the process of debiting PDI transactions with Open Field...
Pre-Delivery Inspection (PDI) Credit - 09/03/2015
GM will begin debiting Pre-Delivery Inspection (PDI) credit and PDI Fluid Add credit effective September 1, 2015, on any new vehicle that is reported sold with an open Safety or Non-Compliance Recall showing in Investigate Vehicle History (IVH). GM...
2015 Corvette PDI - 04/28/2015
The PDI base labor time for the 2015 Corvette Z06/Z07 is 2.3 hours, submitted with labor operation 0590072. The base time includes the labor to install the carbon flash painted (RPO CFZ), or exposed carbon fiber (RPO CFV), ground effects. Neither RPO...
Full Size Truck PDI - 04/28/2015
... option is available for 2014-2016 full size trucks. The option is installed as part of the PDI process. The bed light and harness is a loose shipped item and is contained in the part bag. The labor time to install the option is not included in PDI base...
SI Enhancement: PDI Forms - 01/21/2015
Pre-Delivery Inspection forms are available in SI by selecting a late model from the drop down menu or entering the full VIN. A link to the form for the specific vehicle is available at the bottom of the page. The technician may complete and print the ...
Automatic PDI Payment - 01/10/2014
If the dealer finds that they have not been paid for the automatic PDI (0590072), a claim can be manually submitted. Dealers should allow two weeks to pass from the original invoice date before submitting a claim for the PDI payment. To submit a claim...
Reject of the Month - 07/30/2013
A Chevrolet dealer had several repeat repair rejects for transactions associated with PDI Dealer Installed Accessories on 2014 Chevrolet Silverado trucks. After the warranty administrator submitted a few of the transactions and received repeat repair...
OptiKleen and DEF - 07/25/2017
OptiKleen: Effective August 1, 2017, OptiKleen that is added at the time of PDI or in conjunction with a warrantable component failure, must be submitted in the Parts section of the transaction, not in Net/Miscellaneous. Dealers must charge out part number...
Missing PDI Add Times - 04/29/2020
On occasion, publishing of some new vehicle Add Times in the LTG may be delayed. To provide dealers with access to these labor times, a new resource is available in the Warranty Administration Resource Center. The document is titled “US and Canada ...
PDI Accessories - 06/29/2021
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
PDI Inspection Forms - 01/27/2021
Pre-Delivery Inspection forms are no longer available in SI. The forms are found within the PDI forms app. The app is available within the GlobalConnect App Center. Once the app has been launched select the appropriate model year tab and model to open...
PDI Fluid Adds - 09/26/2024
... to use when claiming reimbursement and the part number is 1051515. The transaction type is ZPDI. Enter the actual number of quarts of OptiKleen concentrate used to prepare the diluted solvent added to the vehicle. The maximum allowed quantity is 2. This...
Approved PDI Fluid Adds - 10/28/2022
... of 1:1 protects against freezing in temperatures as low as -32 C°. Labor Operation 0590052 (PDI Related Fluid Adds) is used to submit for reimbursement of the OptiKleen used. Enter the actual number of quarts of OptiKleen concentrate used to prepare...
TPMS Learn - 07/27/2021
LPO Accessory Wheels provided by the ADI require as part of the PDI process wheel installation and a tire pressure monitor system sensor learn, with documentation of the WCC required. When the learn procedure is not performed the customer may experience...
Pre-Delivery Inspection - 08/10/2010
... that your customers receive their new vehicle in perfect condition. Each vehicle has a specific PDI form that outlines what should be inspected and tested. The form also requires the VIN of the vehicle being inspected, dealer/BAC code, stock number,...
The performance of the Pre-Delivery Inspection (PDI) service, field actions, and any repairs prior to delivery are important to both the dealer and GM. Customer satisfaction is directly impacted by the condition of the vehicle at the time of delivery...
Pre-Delivery Inspection Processes - 07/30/2019
... be your future customers. A job card must be opened for the Pre-Delivery Inspection. PDI inspections must be done at the dealership; they cannot be a sublet repair. PDI forms must be completed and both the service manager and the technician...
PDI Self Debit - 05/14/2013
... dealership the Pre Delivery Inspection is auto paid to that dealer. The technician performs the PDI and the credit is posted to the receivable schedule. Normally this is a seamless process that requires little management. There may come a time that...
PDI Auto Pay - 02/07/2012
... to the dealership may not show up on the Warranty Transaction Summary for auto payment of the PDI. Confirm that PDI's are posted to a receivable schedule with the corresponding credit. If the PDI auto-pay credit is not received within a reasonable amount...
Accounting for Dealer Installed Accessories / PDI Adds - 09/19/2011
... Ensuring that your service department is properly accounting for dealer installed items and PDI fluid adds is easier when you are organized. Developing a method of documentation such as a check list to help prevent the service department from losing...
PDI Fluid Adds ... On The Forum - 03/10/2011
In previous newsletter articles, the subject of PDI fluid adds has been discussed with an explanation of the basic claim process. In a recent discussion on the Warranty Forum, a member posed a great question: "Is there a ceiling on reimbursement on PDI...
Changes to the Pre Delivery Inspection Form - 04/13/2010
All PDI forms have been updated to include new inspection items (highlighted in red), as well as a link to GMVIS. Copy the VIN number from the PDI form, paste it into the GMVIS VIN field and click "Submit". This interactive form and GMVIS link will enable...
Missed Revenue - Executive Decision - 03/11/2010
... been done in the past is not always the right way.Take the following situation for example: the PDI technician that has handled the inspections for the past 10 years punches his time in and out on the repair order for a PDI, checks off most of the items...
PDI Mode - 08/23/2016
The EL-50313 Midtronics GR8 has a charge algorithm identified on the tool as PDI mode. The mode is designed to apply a charge as safely as possible within 20 minutes. A printout is generated while in PDI mode. The printout must be kept with the vehicle...
2017 Chevrolet Corvette PDI - 08/23/2016
The PDI base time allowance for the 2017 Corvette was updated, and became effective on August 11. The times were updated in the LTG with the September 1, release. The new PDI base times are as follows: - Base 1.6 hours - Z06 (except CFV or CFZ) 2.4...
PDI Debits on Vehicles Sold with Open Recalls - 10/02/2015
If you wonder why your PDI credit and your PDI fluid fill credit were debited, it's because you sold a vehicle with an open safety or non-compliance recall.Effective September 1, 2015, GM began the process of debiting PDI transactions with Open Field...
Pre-Delivery Inspection (PDI) Credit - 09/03/2015
GM will begin debiting Pre-Delivery Inspection (PDI) credit and PDI Fluid Add credit effective September 1, 2015, on any new vehicle that is reported sold with an open Safety or Non-Compliance Recall showing in Investigate Vehicle History (IVH). GM...
2015 Corvette PDI - 04/28/2015
The PDI base labor time for the 2015 Corvette Z06/Z07 is 2.3 hours, submitted with labor operation 0590072. The base time includes the labor to install the carbon flash painted (RPO CFZ), or exposed carbon fiber (RPO CFV), ground effects. Neither RPO...
Full Size Truck PDI - 04/28/2015
... option is available for 2014-2016 full size trucks. The option is installed as part of the PDI process. The bed light and harness is a loose shipped item and is contained in the part bag. The labor time to install the option is not included in PDI base...
SI Enhancement: PDI Forms - 01/21/2015
Pre-Delivery Inspection forms are available in SI by selecting a late model from the drop down menu or entering the full VIN. A link to the form for the specific vehicle is available at the bottom of the page. The technician may complete and print the ...
Automatic PDI Payment - 01/10/2014
If the dealer finds that they have not been paid for the automatic PDI (0590072), a claim can be manually submitted. Dealers should allow two weeks to pass from the original invoice date before submitting a claim for the PDI payment. To submit a claim...
Reject of the Month - 07/30/2013
A Chevrolet dealer had several repeat repair rejects for transactions associated with PDI Dealer Installed Accessories on 2014 Chevrolet Silverado trucks. After the warranty administrator submitted a few of the transactions and received repeat repair...
OptiKleen and DEF - 07/25/2017
OptiKleen: Effective August 1, 2017, OptiKleen that is added at the time of PDI or in conjunction with a warrantable component failure, must be submitted in the Parts section of the transaction, not in Net/Miscellaneous. Dealers must charge out part number...
Missing PDI Add Times - 04/29/2020
On occasion, publishing of some new vehicle Add Times in the LTG may be delayed. To provide dealers with access to these labor times, a new resource is available in the Warranty Administration Resource Center. The document is titled “US and Canada ...
PDI Accessories - 06/29/2021
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
PDI Inspection Forms - 01/27/2021
Pre-Delivery Inspection forms are no longer available in SI. The forms are found within the PDI forms app. The app is available within the GlobalConnect App Center. Once the app has been launched select the appropriate model year tab and model to open...
PDI Fluid Adds - 09/26/2024
... to use when claiming reimbursement and the part number is 1051515. The transaction type is ZPDI. Enter the actual number of quarts of OptiKleen concentrate used to prepare the diluted solvent added to the vehicle. The maximum allowed quantity is 2. This...
Approved PDI Fluid Adds - 10/28/2022
... of 1:1 protects against freezing in temperatures as low as -32 C°. Labor Operation 0590052 (PDI Related Fluid Adds) is used to submit for reimbursement of the OptiKleen used. Enter the actual number of quarts of OptiKleen concentrate used to prepare...
TPMS Learn - 07/27/2021
LPO Accessory Wheels provided by the ADI require as part of the PDI process wheel installation and a tire pressure monitor system sensor learn, with documentation of the WCC required. When the learn procedure is not performed the customer may experience...
Pre-Delivery Inspection - 08/10/2010
... that your customers receive their new vehicle in perfect condition. Each vehicle has a specific PDI form that outlines what should be inspected and tested. The form also requires the VIN of the vehicle being inspected, dealer/BAC code, stock number,...
Pre-Delivery Dealer Installed Options - 12/01/2015
... are included in the loose ship bag within the interior or trunk of the vehicle. During the PDI process, the technician is instructed to access SI to obtain installation instructions within the Accessories Manual section. Once the components are installed,...
Upcoming Changes - 04/23/2018
PDI Labor - GM has announced two important changes that are coming down the pipe. The first change addresses the new PDI process effective with 2019 model year vehicles. Approximately 30 inspection points have been eliminated from the new PDI process, ...
Diesel Exhaust Fluid - 08/10/2010
... should be filled just prior to delivery. The fluid may be claimed under labour operation Z6999 PDI Related Fluid Adds at the time of DEF fill. GWM will allow the submission of other fluids during PDI and then a fill for the DEF fluid at time of sale...
Chevrolet Volt - 02/23/2015
During PDI it may be found that some 2015 Volts may be missing the roof antenna from the trunk kit. The condition affects those vehicles built between VIN breakpoint FU115573-FU117899 and may be caused by improperly packaged trunk kits. If the concern...
Commemorative Edition Camaro - 02/23/2015
... with the front splitter (spoiler) in the vehicle. The front splitter must be installed during PDI. The PDI times for this vehicle have been adjusted to include installation time of the front splitter. ...
Navigation SD Cards - 04/22/2019
Technicians must refer to the specific PDI infotainment instructions for Navigation SD cards. At PDI, the technician must verify that the SD card is inserted correctly in the card slot and also check the functionality of the Nav system by pressing the...
Cadillac LYRIQ - 02/28/2023
As part of the Cadillac LYRIQ PDI process, dealers must completely charge the high voltage battery to the factory pre-set charge level (before starting PDI). Having an adequate charge ensures that the new vehicle is immediately ready for demonstration...
Tire Pressure - 07/30/2024
... is important to adjust the tires to the pressures specified on the Certification/Tire Label during PDI. This is indicated on the PDI form in the Final Inspection & Preparation section....
New Battery Transaction Requirements - 04/28/2016
... replacement warranty claim must be submitted within one week of arrival. When performing the PDI, the battery must be tested in the PDI mode. In this mode, the battery condition is checked, then a fast charge is applied. This mode also generates a printout...
General Services Administration - 01/24/2023
... check for open recalls, and complete any needed Damage in Transit/New Vehicle Damage claims. The PDI must be completed: for ICE vehicles, fill ¼ tank of fuel and no FCC application. For EVs, charge vehicle according to PDI instructions. Reimbursement...
2024 Acadia and Traverse - 05/30/2024
The PDI and Dealer Installed Factory Invoiced Option Add Time was omitted from the May 2024 LTG, but have been included with the June 2024 version.
SFE Recall Compliance Reminder - 04/08/2016
... the necessary recall repair, the dealer has not fulfilled its obligations to conduct a complete PDI. As a result, non-payment for the service is appropriate. The delivering dealership is responsible for performing the Final Inspection & Preparation...
Cluster - 12/18/2012
... by an incomplete programming of the instrument panel cluster during assembly of the vehicle. The PDI sheet has been updated to check for this concern at PDI and to correct the condition on any vehicle built before the specific VIN breakpoint provided...
Battery Maintenance - Policy Update - 01/27/2021
... has been updated effective January 1, 2021. The changes are represented as follows: Updated PDI forms eliminating the battery charge process at PDI. There is not a change in PDI labor time paid for each vehicle because of this change. The requirement...
Reject of the Month - 01/19/2012
... to your dealership typically show a warranty start date two days prior to the payment of the PDI and the mileage is recorded at zero. This date and mileage will change to the sold date and the actual mileage on the vehicle after the vehicle has been...
Open Recalls - 09/27/2016
It has been a year since GM began the process of debiting PDI transactions with Open Field Actions. A year later, it is still extremely important to GM that recalls are completed both for safety reasons and customer satisfaction. Dealers that received...
Cadillac Delivery Care - 01/29/2024
... lower exterior panels. When it is necessary to clean these areas in addition to normal PDI procedures, Cadillac dealers may utilize a new Cadillac Delivery Care allowance to ensure a luxury vehicle buyer experience. Cadillac Delivery Care...
Customer Authorization and Stock Units - 02/26/2024
... Authorization is required when the job card is written by anyone other than the service manager. PDI’s (ZPDI) and Required Field Actions (ZFAT) transactions are excluded from this requirement. Reference: Policies and Procedures Article 6.2.2&n...
Key Fobs - 06/26/2024
... for the additional fobs is at the customer’s expense. Dealers are not to submit a warranty/PDI claim for programming for the additional fobs....
2025 Cadillac Lyriq - 10/30/2024
Beginning with the 2025 model year, the under-hood sight-shields have been removed from the Cadillac Lyriq. Technicians should not order the shields while completing PDI as they are intentionally missing.
EV Charging - 01/05/2023
An extra 0.1 hr was added to the PDI allowance for all 2022 Bolt and Hummer EV models in July to assist dealers with electricity cost associated with the EV charging requirement on new vehicles. GM will be implementing a similar EV charging compensation...
Pre-Delivery Scratches - 12/29/2020
... for scratches or blemishes. The technician should make sure that the glass is damage free at PDI. If damage is found, clearly identify the area to aid in the part return process. Technicians are advised to follow the rear side door window replacement...
Updates to the Authorization Matrix - 05/22/2017
... cards when warranty repairs are performed to dealer-owned inventory. Excluded are all ZFAT and ZPDI transaction types. Recalls, PDI’s, and PDI Accessory lines added to the job card do not require service management approval. The PDI form, however,...
Recall Completion Reminder - 02/17/2017
Reporting a vehicle sale prior to completion of a required safety or noncompliance recall repair will trigger a PDI debit and potentially a debit of all of the sales incentives per GM Policy. Ensure that the sales process at the dealership includes a...
Supporting Documentation - 01/03/2020
... and provided to GM representatives upon request. Supporting documentation includes competed PDI forms, MPVI forms on GM paid maintenance events, sublet invoices, diagnostic worksheets, alignment printouts, original invoice copies for outside repairs...
... are included in the loose ship bag within the interior or trunk of the vehicle. During the PDI process, the technician is instructed to access SI to obtain installation instructions within the Accessories Manual section. Once the components are installed,...
Upcoming Changes - 04/23/2018
PDI Labor - GM has announced two important changes that are coming down the pipe. The first change addresses the new PDI process effective with 2019 model year vehicles. Approximately 30 inspection points have been eliminated from the new PDI process, ...
Diesel Exhaust Fluid - 08/10/2010
... should be filled just prior to delivery. The fluid may be claimed under labour operation Z6999 PDI Related Fluid Adds at the time of DEF fill. GWM will allow the submission of other fluids during PDI and then a fill for the DEF fluid at time of sale...
Chevrolet Volt - 02/23/2015
During PDI it may be found that some 2015 Volts may be missing the roof antenna from the trunk kit. The condition affects those vehicles built between VIN breakpoint FU115573-FU117899 and may be caused by improperly packaged trunk kits. If the concern...
Commemorative Edition Camaro - 02/23/2015
... with the front splitter (spoiler) in the vehicle. The front splitter must be installed during PDI. The PDI times for this vehicle have been adjusted to include installation time of the front splitter. ...
Navigation SD Cards - 04/22/2019
Technicians must refer to the specific PDI infotainment instructions for Navigation SD cards. At PDI, the technician must verify that the SD card is inserted correctly in the card slot and also check the functionality of the Nav system by pressing the...
Cadillac LYRIQ - 02/28/2023
As part of the Cadillac LYRIQ PDI process, dealers must completely charge the high voltage battery to the factory pre-set charge level (before starting PDI). Having an adequate charge ensures that the new vehicle is immediately ready for demonstration...
Tire Pressure - 07/30/2024
... is important to adjust the tires to the pressures specified on the Certification/Tire Label during PDI. This is indicated on the PDI form in the Final Inspection & Preparation section....
New Battery Transaction Requirements - 04/28/2016
... replacement warranty claim must be submitted within one week of arrival. When performing the PDI, the battery must be tested in the PDI mode. In this mode, the battery condition is checked, then a fast charge is applied. This mode also generates a printout...
General Services Administration - 01/24/2023
... check for open recalls, and complete any needed Damage in Transit/New Vehicle Damage claims. The PDI must be completed: for ICE vehicles, fill ¼ tank of fuel and no FCC application. For EVs, charge vehicle according to PDI instructions. Reimbursement...
2024 Acadia and Traverse - 05/30/2024
The PDI and Dealer Installed Factory Invoiced Option Add Time was omitted from the May 2024 LTG, but have been included with the June 2024 version.
SFE Recall Compliance Reminder - 04/08/2016
... the necessary recall repair, the dealer has not fulfilled its obligations to conduct a complete PDI. As a result, non-payment for the service is appropriate. The delivering dealership is responsible for performing the Final Inspection & Preparation...
Cluster - 12/18/2012
... by an incomplete programming of the instrument panel cluster during assembly of the vehicle. The PDI sheet has been updated to check for this concern at PDI and to correct the condition on any vehicle built before the specific VIN breakpoint provided...
Battery Maintenance - Policy Update - 01/27/2021
... has been updated effective January 1, 2021. The changes are represented as follows: Updated PDI forms eliminating the battery charge process at PDI. There is not a change in PDI labor time paid for each vehicle because of this change. The requirement...
Reject of the Month - 01/19/2012
... to your dealership typically show a warranty start date two days prior to the payment of the PDI and the mileage is recorded at zero. This date and mileage will change to the sold date and the actual mileage on the vehicle after the vehicle has been...
Open Recalls - 09/27/2016
It has been a year since GM began the process of debiting PDI transactions with Open Field Actions. A year later, it is still extremely important to GM that recalls are completed both for safety reasons and customer satisfaction. Dealers that received...
Cadillac Delivery Care - 01/29/2024
... lower exterior panels. When it is necessary to clean these areas in addition to normal PDI procedures, Cadillac dealers may utilize a new Cadillac Delivery Care allowance to ensure a luxury vehicle buyer experience. Cadillac Delivery Care...
Customer Authorization and Stock Units - 02/26/2024
... Authorization is required when the job card is written by anyone other than the service manager. PDI’s (ZPDI) and Required Field Actions (ZFAT) transactions are excluded from this requirement. Reference: Policies and Procedures Article 6.2.2&n...
Key Fobs - 06/26/2024
... for the additional fobs is at the customer’s expense. Dealers are not to submit a warranty/PDI claim for programming for the additional fobs....
2025 Cadillac Lyriq - 10/30/2024
Beginning with the 2025 model year, the under-hood sight-shields have been removed from the Cadillac Lyriq. Technicians should not order the shields while completing PDI as they are intentionally missing.
EV Charging - 01/05/2023
An extra 0.1 hr was added to the PDI allowance for all 2022 Bolt and Hummer EV models in July to assist dealers with electricity cost associated with the EV charging requirement on new vehicles. GM will be implementing a similar EV charging compensation...
Pre-Delivery Scratches - 12/29/2020
... for scratches or blemishes. The technician should make sure that the glass is damage free at PDI. If damage is found, clearly identify the area to aid in the part return process. Technicians are advised to follow the rear side door window replacement...
Updates to the Authorization Matrix - 05/22/2017
... cards when warranty repairs are performed to dealer-owned inventory. Excluded are all ZFAT and ZPDI transaction types. Recalls, PDI’s, and PDI Accessory lines added to the job card do not require service management approval. The PDI form, however,...
Recall Completion Reminder - 02/17/2017
Reporting a vehicle sale prior to completion of a required safety or noncompliance recall repair will trigger a PDI debit and potentially a debit of all of the sales incentives per GM Policy. Ensure that the sales process at the dealership includes a...
Supporting Documentation - 01/03/2020
... and provided to GM representatives upon request. Supporting documentation includes competed PDI forms, MPVI forms on GM paid maintenance events, sublet invoices, diagnostic worksheets, alignment printouts, original invoice copies for outside repairs...
Reject of the Month - 10/23/2019
... Apple Carplay & Android Auto Capable, In-Vehicle Apps and Personalization Capable At time of PDI, dealers are to confirm that the SD card is in the SD slot from the assembly plant on vehicles built after 10/15/2018. If the card is not in the slot,...
Navigation SD Card - 09/24/2019
Vehicles equipped with radio RPO IOU or IOT require a Navigation Map Data SD card to operate. At PDI, verify that the SD card is inserted correctly in the card slot and confirm the systems functionality by pressing the navigation icon on the radio. Tip:...
Navigation SD Card - 09/24/2019
... will be routed to the Warranty Support Center for wholesale authorization. A copy of the completed PDI form must be submitted with the SD card replacement job card. ...
Battery Restriction - 07/29/2015
... to the job card. If the vehicle has been in dealer inventory for more than 30 days, copies of PDI printouts may also be necessary to support the claim. ...
Trail Boss Edition - 06/30/2015
... RGO that are installed by the dealer. To process a warranty claim, use labor operation 0590032 for PDI dealer installed factory invoiced options for 1.0 hour labor. To claim this time the vehicle build must show RPO code PCZ, which includes RPO code...
Protective Film - 06/02/2015
The clear protective film on the decklid applique of the 2016 Chevrolet Sonic must be removed when the PDI is performed. If the film is removed at a later time, it may become difficult to remove and it may cause damage and/or discoloration.
DEF - 01/28/2014
... should take place in front of the customer to facilitate training of the correct technique. The PDI fluids add labour operation, 0590052, is claimed in conjunction with this DEF fluid refill. ...
2014 Cruze Diesel - 09/04/2013
It is not necessary to add DEF fluid when performing a PDI on a 2014 Cruze Diesel. The DEF tank in this particular vehicle comes pre-filled from the factory. This policy differs from the usual DEF procedure in other GM vehicles.
Grille RPO VAT - 12/09/2013
The PDI accessory add time for RPO VAT, grille installation, is incorrectly listed as 0.6 hours. The appropriate labour time for this accessory installation on the 2014 Chevrolet Impala is 1.4 hours.
Front Fascia Air Deflector - 06/08/2011
The front fascia air deflector is included in the base PDI time for 2011 Chevrolet Cruze vehicles equipped with RPO WA7 Cruze Aero Performance Package. Any transactions submitted for the front fascia air deflector installation will be debited.
2013 Camaro - 06/19/2013
... transport. The installation of the spoiler should be administered with labour operation 0590032 PDI-Dealer Installed-Factory Invoiced Options. ...
Job Aids in Global - 03/11/2013
... This aid covers procedures for GM Accessories that were installed prior to new vehicle delivery (PDI Installed LPO's) and GM Accessories that were installed after new vehicle delivery. The second job aid provides details on entering transactions where...
Chevrolet Sonic Adds - 02/07/2012
... the molded splash guards (VQK) allows for an add time allowance of 0.7 hours.The jlwarranty 2012 PDI Time Allowance Warranty Help Card has been updated on jlwarranty.com in the Warranty Community to reflect the updates. ...
SD Card Missing On Delivery - 01/19/2012
The SD card for certain 2012 model year vehicles equipped with UEW radio RPO code may not be found during PDI. Technicians should look for the card in a DVD size case located in the glove box, within the loose items bag on the passenger floor, or under...
Battery Transaction Requirements - 11/25/2020
... battery, the replacement warranty claim must be submitted within one week of arrival. When the PDI is being performed, the battery must be tested in the PDI mode. In this mode, the battery is checked, then a fast charge is applied. Just like with the...
Bulletin 21-NA-110 Tonneau Cover Replacement - 05/26/2021
... accessories (vehicles with RPO 63B/VOZ) (ordered with the vehicle and originally installed during PDI), warranty claims should be submitted with labor operation 0522230 and the corresponding IBP part number. The transaction must be submitted with GM...
LTG Frequently Asked Questions - 09/22/2020
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Remove those Protective Film Covers - 01/29/2020
PDI technicians must remove the protective film covers from a vehicle before the vehicle is placed on the lot. These protective film covers are used for transit purposes only. These film covers are typically found on the front bumper/grille corners and ...
Service Policies and Procedures - 01/03/2020
... Service and Parts P&P Manuals: General Information, Transportation, Vehicle Storage, and PDI Policy, Customer Assistance, Training, Tools and TAC Policy, Warranty Policy Information, Parts and Accessories Policies & Procedures Manual, and Global...
GSA Courtesy Delivery - 07/27/2022
... Courtesy Delivery” entered in the comment field. The vehicle mileage must read 6 miles. The PDI reimbursement will automatically be credited to the dealership. ...
Water Leaks - 04/26/2022
... Time Guide? The section is within the General Information Category, the same category that houses PDI and Transportation and Sheet Metal Replacement, to name a few. The water leaks section provides a handful of resealing labor operations (056 prefix)...
Reject of the Month - January 2023 - 01/04/2023
... Hybrid/Electric models when the work is completed by any of the dealer technicians, including: PDI, PDI Dealer Installed Factory Invoiced Options (when it is not required to disable the 12V or High Voltage Batter as part of the published installation...
GSA Courtesy Delivery - 02/07/2012
... agency contact person to schedule vehicle pickup at the dealership. Prior to pickup, the vehicle PDI is completed and the vehicle is fueled. A transaction may be submitted for the handling allowance of $150. This allowance compensates the dealer for...
Transport Mode - 12/18/2012
... then press and hold the start/stop button for 15 seconds. Turning this feature off is part of the PDI process. A warranty claim should not be submitted to disable or enable this feature. G_0000147300...
Service Training Standards - 10/08/2012
... goals. Job cards for warranty and customer pay are both included in the VINs serviced data. PDI, transportation and standalone internal job cards are not included in this data. The current data collection period is January 1 - December 31 of the previous...
... Apple Carplay & Android Auto Capable, In-Vehicle Apps and Personalization Capable At time of PDI, dealers are to confirm that the SD card is in the SD slot from the assembly plant on vehicles built after 10/15/2018. If the card is not in the slot,...
Navigation SD Card - 09/24/2019
Vehicles equipped with radio RPO IOU or IOT require a Navigation Map Data SD card to operate. At PDI, verify that the SD card is inserted correctly in the card slot and confirm the systems functionality by pressing the navigation icon on the radio. Tip:...
Navigation SD Card - 09/24/2019
... will be routed to the Warranty Support Center for wholesale authorization. A copy of the completed PDI form must be submitted with the SD card replacement job card. ...
Battery Restriction - 07/29/2015
... to the job card. If the vehicle has been in dealer inventory for more than 30 days, copies of PDI printouts may also be necessary to support the claim. ...
Trail Boss Edition - 06/30/2015
... RGO that are installed by the dealer. To process a warranty claim, use labor operation 0590032 for PDI dealer installed factory invoiced options for 1.0 hour labor. To claim this time the vehicle build must show RPO code PCZ, which includes RPO code...
Protective Film - 06/02/2015
The clear protective film on the decklid applique of the 2016 Chevrolet Sonic must be removed when the PDI is performed. If the film is removed at a later time, it may become difficult to remove and it may cause damage and/or discoloration.
DEF - 01/28/2014
... should take place in front of the customer to facilitate training of the correct technique. The PDI fluids add labour operation, 0590052, is claimed in conjunction with this DEF fluid refill. ...
2014 Cruze Diesel - 09/04/2013
It is not necessary to add DEF fluid when performing a PDI on a 2014 Cruze Diesel. The DEF tank in this particular vehicle comes pre-filled from the factory. This policy differs from the usual DEF procedure in other GM vehicles.
Grille RPO VAT - 12/09/2013
The PDI accessory add time for RPO VAT, grille installation, is incorrectly listed as 0.6 hours. The appropriate labour time for this accessory installation on the 2014 Chevrolet Impala is 1.4 hours.
Front Fascia Air Deflector - 06/08/2011
The front fascia air deflector is included in the base PDI time for 2011 Chevrolet Cruze vehicles equipped with RPO WA7 Cruze Aero Performance Package. Any transactions submitted for the front fascia air deflector installation will be debited.
2013 Camaro - 06/19/2013
... transport. The installation of the spoiler should be administered with labour operation 0590032 PDI-Dealer Installed-Factory Invoiced Options. ...
Job Aids in Global - 03/11/2013
... This aid covers procedures for GM Accessories that were installed prior to new vehicle delivery (PDI Installed LPO's) and GM Accessories that were installed after new vehicle delivery. The second job aid provides details on entering transactions where...
Chevrolet Sonic Adds - 02/07/2012
... the molded splash guards (VQK) allows for an add time allowance of 0.7 hours.The jlwarranty 2012 PDI Time Allowance Warranty Help Card has been updated on jlwarranty.com in the Warranty Community to reflect the updates. ...
SD Card Missing On Delivery - 01/19/2012
The SD card for certain 2012 model year vehicles equipped with UEW radio RPO code may not be found during PDI. Technicians should look for the card in a DVD size case located in the glove box, within the loose items bag on the passenger floor, or under...
Battery Transaction Requirements - 11/25/2020
... battery, the replacement warranty claim must be submitted within one week of arrival. When the PDI is being performed, the battery must be tested in the PDI mode. In this mode, the battery is checked, then a fast charge is applied. Just like with the...
Bulletin 21-NA-110 Tonneau Cover Replacement - 05/26/2021
... accessories (vehicles with RPO 63B/VOZ) (ordered with the vehicle and originally installed during PDI), warranty claims should be submitted with labor operation 0522230 and the corresponding IBP part number. The transaction must be submitted with GM...
LTG Frequently Asked Questions - 09/22/2020
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Remove those Protective Film Covers - 01/29/2020
PDI technicians must remove the protective film covers from a vehicle before the vehicle is placed on the lot. These protective film covers are used for transit purposes only. These film covers are typically found on the front bumper/grille corners and ...
Service Policies and Procedures - 01/03/2020
... Service and Parts P&P Manuals: General Information, Transportation, Vehicle Storage, and PDI Policy, Customer Assistance, Training, Tools and TAC Policy, Warranty Policy Information, Parts and Accessories Policies & Procedures Manual, and Global...
GSA Courtesy Delivery - 07/27/2022
... Courtesy Delivery” entered in the comment field. The vehicle mileage must read 6 miles. The PDI reimbursement will automatically be credited to the dealership. ...
Water Leaks - 04/26/2022
... Time Guide? The section is within the General Information Category, the same category that houses PDI and Transportation and Sheet Metal Replacement, to name a few. The water leaks section provides a handful of resealing labor operations (056 prefix)...
Reject of the Month - January 2023 - 01/04/2023
... Hybrid/Electric models when the work is completed by any of the dealer technicians, including: PDI, PDI Dealer Installed Factory Invoiced Options (when it is not required to disable the 12V or High Voltage Batter as part of the published installation...
GSA Courtesy Delivery - 02/07/2012
... agency contact person to schedule vehicle pickup at the dealership. Prior to pickup, the vehicle PDI is completed and the vehicle is fueled. A transaction may be submitted for the handling allowance of $150. This allowance compensates the dealer for...
Transport Mode - 12/18/2012
... then press and hold the start/stop button for 15 seconds. Turning this feature off is part of the PDI process. A warranty claim should not be submitted to disable or enable this feature. G_0000147300...
Service Training Standards - 10/08/2012
... goals. Job cards for warranty and customer pay are both included in the VINs serviced data. PDI, transportation and standalone internal job cards are not included in this data. The current data collection period is January 1 - December 31 of the previous...
CTP Vehicles with Open Recalls - 04/08/2016
... be checked for open recalls. A vehicle cannot be sold until the recall is completed. Also, the PDI paid to the dealer will be debited if a new vehicle is sold with an open recall. ...
Z Labour Operations - 09/19/2011
... for labour. Qualifying labour times can be found in the Labour Time Guide. Transaction Type is ZPDI.Z7000 PDI base time labour operation.Z6998 Labour operation for LPO options requiring installation during the PDI.Z6999 Fluid add labour...
The Warranty Resource Center - 04/25/2023
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
Warranty Resource Center - 04/26/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
LTG FAQs - 08/27/2019
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Dealer Installed Accessories - 06/06/2012
... forward to picking it up after work. The service advisor, while familiar with the new vehicle PDI accessory procedure, labour operation Z6998, was not aware of the processes involved with registering a service agent installed GM accessory. ...
Transportation Damage Notes - 03/26/2018
... damage, complete a Letter of Notification (LON), found in the Transportation, Vehicle Storage, and PDI Policy and Procedure Article 1.1.5, and forward a copy to the Carrier within 3 business days of the date of receipt. Incorrect parts or option discrepancies,...
Midtronics GR8 Battery Tester Code now 15 Digits - 11/18/2013
... in the service agent's inventory for more than 30 days, the WSC may also request copies of the PDI print out. ...
Error 834: Repair Performed Prior to Start of Warranty - 09/04/2013
... miles to be 0 and the warranty start date is a date that is typically a couple of days before the PDI is paid to the service agent. This is standard procedure, but the reality is the vehicle actually does have a mile or two on it when it reaches the...
Battery Replacements on Vehicles With Less Than 250 Miles - 07/30/2013
... agent inventory for more than 30 days, the Warranty Support Center may also request copies of the PDI printouts for the transaction.Changes in policy that eliminate calling the PQC for approval on battery replacements under 250 miles does not mean that...
2016 Cadillac-V - 10/23/2015
... leaving a bright sheen. There are special care requirements that must be followed during PDI as well as by the customer to maintain the unique flat finish. Dealers will receive a Crystal White Frost delivery packet that includes instructions and...
Technical Training & EVs - 03/25/2025
... on certain training criteria, as follows: Non-high voltage and non-propulsion system repairs and PDI must be performed by a technician who is at least 100% in Fundamentals Learning Path. High voltage and propulsion system repairs, excluding internal...
Battery Policy Still In Effect - 10/26/2016
... is: received at the dealership, at 30-day intervals while in inventory, and at point of sale. The PDI mode printout must be kept with the vehicle.A copy of the GR8 test printout must accompany the paperwork for batteries that are returned to the WPC.Batteries...
Android Upgrade Update - 04/28/2016
... reimbursement of 0.4 hours. Stock / In-Transit Vehicles: For stock units, dealers submit a ZPDI transaction for a $10 reimbursement. Dealers may update all stock units as part of the PDI process or update the vehicles prior to delivery once the...
Not What Was Ordered - 06/08/2011
... compartment, and trunk or cargo area. Verifying parts that need to be installed during the PDI are present. Another new vehicle inspection requirement is making sure the vehicle has been built the way it's supposed to have been. While rare, you might...
OptiKleen - 03/23/2024
... vehicle prep, when needed. GM will pay for Optikleen using a separate labor operation, 0590052, (PDI Related Fluid Adds), and will pay up to 2 quarts. They will not pay for any non-GM washer fluid, usually stocked as bulk fluid in most dealerships. This...
Transportation Claims and Related Damage - 09/26/2022
... are necessary. The Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy has this example: A Delivery Receipt was noted with exception 22025 (grille, broken, over 12 inches), and during the repair the technician discovered...
GWM User Manual - 12/21/2016
... App with the Service P&P, Parts and Accessories P&P, Transportation, Vehicle Storage and PDI Policy, Customer Assistance, Training, Tools and TAC Policy Manuals area. For those of you new to GWM…you may be wondering what a transaction...
Battery Test Procedures - 12/19/2018
... has been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI printouts for the claim in question. If a new vehicle arrives at your dealer from a transportation shipper that will not start due to a discharged or defective...
Policy Revisions - 03/27/2020
... Information sections have been combined into one book. The Transportation, Vehicle Storage, and PDI section is still currently a separate book. Several hundred pages of redundancy (over 740 pages) have been removed from the latest version, including...
Recall Notes - 01/28/2020
... the recall may be delayed, the vehicle may be delivered to the customer without the concern of a PDI debit. In these specific situations the dealer is required to properly execute the disclosure notice form with the customer. The customer must sign the...
Dealer Owned Warranty Repairs - 06/23/2020
... approval for warranty on a Used vehicle. No approval is necessary to perform recalls or PDI Accessory added lines on Dealer owned vehicles....
Reject of the Month - August 2021 - 07/27/2021
... of IVH showed that the previous mileage associated with the installation of the PDI Accessories was reported higher than the mileage documented on the subsequent job card for the performance of the recall. To correct the concern, the warranty administrator...
Reject of the Month - November 2023 - 10/25/2023
... of the both the excessive parts and incompatible parts. The service manager noted that during PDI the tailgate Tahoe emblem pulled paint and the liftgate center closure applique required replacement with the liftgate paint repair. The manager also noted...
Letter of Notification - 05/30/2024
... is used in its place. The LON can be found in the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual, page 15. When you have a signed delivery receipt, the only time you will need to fill out a LON is if you find concealed damage. Situations...
... be checked for open recalls. A vehicle cannot be sold until the recall is completed. Also, the PDI paid to the dealer will be debited if a new vehicle is sold with an open recall. ...
Z Labour Operations - 09/19/2011
... for labour. Qualifying labour times can be found in the Labour Time Guide. Transaction Type is ZPDI.Z7000 PDI base time labour operation.Z6998 Labour operation for LPO options requiring installation during the PDI.Z6999 Fluid add labour...
The Warranty Resource Center - 04/25/2023
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
Warranty Resource Center - 04/26/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI, Bulletins and GlobalConnect Messages, CSMT/PRA, and Warranty Expense Management. In each case the tiles contain documents or links with additional information...
LTG FAQs - 08/27/2019
... Time Activities group is responsible for warranty repair time studies and Pre-Delivery Inspection (PDI) time studies. Warranty repair time studies are performed at GAESO SDC facility. PDI time studies are performed in cooperation with CVO garage. All...
Dealer Installed Accessories - 06/06/2012
... forward to picking it up after work. The service advisor, while familiar with the new vehicle PDI accessory procedure, labour operation Z6998, was not aware of the processes involved with registering a service agent installed GM accessory. ...
Transportation Damage Notes - 03/26/2018
... damage, complete a Letter of Notification (LON), found in the Transportation, Vehicle Storage, and PDI Policy and Procedure Article 1.1.5, and forward a copy to the Carrier within 3 business days of the date of receipt. Incorrect parts or option discrepancies,...
Midtronics GR8 Battery Tester Code now 15 Digits - 11/18/2013
... in the service agent's inventory for more than 30 days, the WSC may also request copies of the PDI print out. ...
Error 834: Repair Performed Prior to Start of Warranty - 09/04/2013
... miles to be 0 and the warranty start date is a date that is typically a couple of days before the PDI is paid to the service agent. This is standard procedure, but the reality is the vehicle actually does have a mile or two on it when it reaches the...
Battery Replacements on Vehicles With Less Than 250 Miles - 07/30/2013
... agent inventory for more than 30 days, the Warranty Support Center may also request copies of the PDI printouts for the transaction.Changes in policy that eliminate calling the PQC for approval on battery replacements under 250 miles does not mean that...
2016 Cadillac-V - 10/23/2015
... leaving a bright sheen. There are special care requirements that must be followed during PDI as well as by the customer to maintain the unique flat finish. Dealers will receive a Crystal White Frost delivery packet that includes instructions and...
Technical Training & EVs - 03/25/2025
... on certain training criteria, as follows: Non-high voltage and non-propulsion system repairs and PDI must be performed by a technician who is at least 100% in Fundamentals Learning Path. High voltage and propulsion system repairs, excluding internal...
Battery Policy Still In Effect - 10/26/2016
... is: received at the dealership, at 30-day intervals while in inventory, and at point of sale. The PDI mode printout must be kept with the vehicle.A copy of the GR8 test printout must accompany the paperwork for batteries that are returned to the WPC.Batteries...
Android Upgrade Update - 04/28/2016
... reimbursement of 0.4 hours. Stock / In-Transit Vehicles: For stock units, dealers submit a ZPDI transaction for a $10 reimbursement. Dealers may update all stock units as part of the PDI process or update the vehicles prior to delivery once the...
Not What Was Ordered - 06/08/2011
... compartment, and trunk or cargo area. Verifying parts that need to be installed during the PDI are present. Another new vehicle inspection requirement is making sure the vehicle has been built the way it's supposed to have been. While rare, you might...
OptiKleen - 03/23/2024
... vehicle prep, when needed. GM will pay for Optikleen using a separate labor operation, 0590052, (PDI Related Fluid Adds), and will pay up to 2 quarts. They will not pay for any non-GM washer fluid, usually stocked as bulk fluid in most dealerships. This...
Transportation Claims and Related Damage - 09/26/2022
... are necessary. The Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy has this example: A Delivery Receipt was noted with exception 22025 (grille, broken, over 12 inches), and during the repair the technician discovered...
GWM User Manual - 12/21/2016
... App with the Service P&P, Parts and Accessories P&P, Transportation, Vehicle Storage and PDI Policy, Customer Assistance, Training, Tools and TAC Policy Manuals area. For those of you new to GWM…you may be wondering what a transaction...
Battery Test Procedures - 12/19/2018
... has been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI printouts for the claim in question. If a new vehicle arrives at your dealer from a transportation shipper that will not start due to a discharged or defective...
Policy Revisions - 03/27/2020
... Information sections have been combined into one book. The Transportation, Vehicle Storage, and PDI section is still currently a separate book. Several hundred pages of redundancy (over 740 pages) have been removed from the latest version, including...
Recall Notes - 01/28/2020
... the recall may be delayed, the vehicle may be delivered to the customer without the concern of a PDI debit. In these specific situations the dealer is required to properly execute the disclosure notice form with the customer. The customer must sign the...
Dealer Owned Warranty Repairs - 06/23/2020
... approval for warranty on a Used vehicle. No approval is necessary to perform recalls or PDI Accessory added lines on Dealer owned vehicles....
Reject of the Month - August 2021 - 07/27/2021
... of IVH showed that the previous mileage associated with the installation of the PDI Accessories was reported higher than the mileage documented on the subsequent job card for the performance of the recall. To correct the concern, the warranty administrator...
Reject of the Month - November 2023 - 10/25/2023
... of the both the excessive parts and incompatible parts. The service manager noted that during PDI the tailgate Tahoe emblem pulled paint and the liftgate center closure applique required replacement with the liftgate paint repair. The manager also noted...
Letter of Notification - 05/30/2024
... is used in its place. The LON can be found in the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual, page 15. When you have a signed delivery receipt, the only time you will need to fill out a LON is if you find concealed damage. Situations...
New Vehicle Receiving and Inspection Guidelines - 03/01/2016
... is undamaged and unopened, and items are found to be missing or incorrect at the time the PDI is being performed, file a warranty claim to replace the missing or incorrect items. All tires, including the spare, must be closely inspected for damage,...
The New Policies and Procedures Manual - 10/31/2014
... & Procedures ManualWarranty Policy Information ManualTransportation, Vehicle Storage, and PDI Policy ManualCustomer Assistance, Training, Tools, and TAC Policy ManualThe Parts & Accessories Policies and Procedures manual can be found in the same...
Subject to Inspection Deliveries (STI) - 05/30/2024
... Receiving Hours Notification form, found on page 10 of the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual. If a dealer chooses to not accept STI vehicles, the form must be updated to reflect that preference. For example, if your...
Customer Authorization to Perform Repairs - 09/26/2024
... Service management approval, signature/initials, date, time, and explanation, is required. PDI’s and required Field Actions (ZFAT and ZPDI transaction types) are excluded from this requirement. Reminder: no additional service management authorization...
LPO and ACO Accessories - 07/30/2024
... can be found in the Labor Time Guide (LTG) under General Information/Pre-Delivery Inspection/PDI – Dealer Installed – Factory Invoiced Options. Accessories are covered under the bumper-to-bumper warranty. Accessory Catalog Offerings (ACO...
Servicing EV Models - 06/20/2022
... Models when the work is completed by any of their dealer technicians: Pre-Delivery Inspections (PDIs). Should the inspection indicate that the subject vehicle needs repair, that repair must be performed by a technician who has completed all required...
The Letter of Notification (LON) - 01/04/2023
... copy of the LON is available in the Service P&P Manual-Transportation, Vehicle Storage, and PDI Policy Article 1.1.5....
New Vehicle Inspections - 04/29/2021
... be retained by the dealership. This form can be found in the Transportation, Vehicle Storage, and PDI Policy and Procedures manual, article 1.1.3. A copy of the letter of notification can be found in 1.1.5. If a Carrier makes a STI delivery to a non-participating...
Severe Transportation Damage Guidelines - 04/29/2021
... process outlined in the Vehicle Inspection section of the Transportation, Vehicle Storage, and PDI Policy and Procedures Manual, Article 1.1.6. Properly complete the Carrier’s ePOD/delivery receipt and document all damage exceptions. Written remarks...
Reject of the Month - December 2020 - 11/25/2020
... with two batteries, including Stop/Start vehicles with Auxiliary batteries. Maintain a copy of the PDI Mode print out with the vehicle file as proof of maintenance while the new vehicle is in dealer inventory and every 30 days thereafter while in inventory. Share...
Diagnostic Time Self Review - 12/19/2018
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Warranty Administration Resource Center - 04/23/2018
... tools within the folder. Interested in finding information on Bulk Parts, Paint Claims, or PDI Fluid Adds? Select the Submitting Transactions folder under the Claim Submission Resources tab for those helpful job aids and many more. Looking for...
Diagnostic Time Self Review - 01/03/2020
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Service Policies & Procedures Update 2025 - 02/03/2025
... if the battery can be recharged or must be replaced. Service Agent Reimbursement for PDI, Article 5.12, provides clarification that dealers must arrange courtesy delivery payments directly between the ordering dealer and the delivering dealer,...
Tire Coverage - 12/27/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Accessories: LPO, ACO, and IBP - 11/25/2020
... accessory labor operation is found in the LTG under General Information/Pre-Delivery Inspection/PDI - Dealer Installed - Factory Invoiced Options. Find the accessory and claim the labor time allowed in the Additional Time field. If there are multiple...
Battery Bulletin Update - 03/22/2021
... in the report. For the Express and Savana vehicles, and those that are not equipped with OnStar, a PDI Mode charge is required every 30-days while the vehicle is in dealer inventory. Subject to chargeback: Paid battery replacement transitions...
Reject of the Month - April 2023 - 03/23/2023
... approval must be noted on the Authorization to Perform repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. Add On Repairs: Any warranty/policy concern not expressed orally or in writing by the customer...
Field Actions - 11/21/2017
... a required safety or noncompliance recall repair, the reported sales transaction will trigger a PDI debit, and possible debit of all sales incentives, even if the activity only involves the processing of the sales paperwork and not the physical delivery...
Filing and Supporting Documentation - 01/22/2018
... are examples of supporting documentation that must be included within the history file: Completed PDI forms Completed MPVI forms on GM-paid maintenance events Copies of sublet invoices Diagnostic worksheets Technical Assistance information...
Job Card Write-Up and Final Closeout - 05/25/2022
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
More on Transportation Claims - 03/28/2022
... A copy of the LON may be found in Article 1.1.5 of the Transportation Vehicle Storage and PDI Policy and Procedures Manual. If the vehicle(s) were delivered after hours, perform the walk around inspection and if there is damage, items missing, or incorrect...
Transportation Transactions - 07/25/2023
... must be submitted according to procedures outlined in the Transportation, Vehicle Storage, and PDI Policy and Procedure. All transportation transactions must be completed, processed, and paid in GWM within 60 days from delivery receipt date and...
Job Card Write-Up and Final Closeout - 05/23/2023
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
Reject of the Month - April 2024 - 03/23/2024
... is still required on the Authorization to Perform Repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. The following is an example of compliance issues associated with inventory vehicles: A job card for...
... is undamaged and unopened, and items are found to be missing or incorrect at the time the PDI is being performed, file a warranty claim to replace the missing or incorrect items. All tires, including the spare, must be closely inspected for damage,...
The New Policies and Procedures Manual - 10/31/2014
... & Procedures ManualWarranty Policy Information ManualTransportation, Vehicle Storage, and PDI Policy ManualCustomer Assistance, Training, Tools, and TAC Policy ManualThe Parts & Accessories Policies and Procedures manual can be found in the same...
Subject to Inspection Deliveries (STI) - 05/30/2024
... Receiving Hours Notification form, found on page 10 of the Transportation, Vehicle Storage, and PDI Policies and Procedures Manual. If a dealer chooses to not accept STI vehicles, the form must be updated to reflect that preference. For example, if your...
Customer Authorization to Perform Repairs - 09/26/2024
... Service management approval, signature/initials, date, time, and explanation, is required. PDI’s and required Field Actions (ZFAT and ZPDI transaction types) are excluded from this requirement. Reminder: no additional service management authorization...
LPO and ACO Accessories - 07/30/2024
... can be found in the Labor Time Guide (LTG) under General Information/Pre-Delivery Inspection/PDI – Dealer Installed – Factory Invoiced Options. Accessories are covered under the bumper-to-bumper warranty. Accessory Catalog Offerings (ACO...
Servicing EV Models - 06/20/2022
... Models when the work is completed by any of their dealer technicians: Pre-Delivery Inspections (PDIs). Should the inspection indicate that the subject vehicle needs repair, that repair must be performed by a technician who has completed all required...
The Letter of Notification (LON) - 01/04/2023
... copy of the LON is available in the Service P&P Manual-Transportation, Vehicle Storage, and PDI Policy Article 1.1.5....
New Vehicle Inspections - 04/29/2021
... be retained by the dealership. This form can be found in the Transportation, Vehicle Storage, and PDI Policy and Procedures manual, article 1.1.3. A copy of the letter of notification can be found in 1.1.5. If a Carrier makes a STI delivery to a non-participating...
Severe Transportation Damage Guidelines - 04/29/2021
... process outlined in the Vehicle Inspection section of the Transportation, Vehicle Storage, and PDI Policy and Procedures Manual, Article 1.1.6. Properly complete the Carrier’s ePOD/delivery receipt and document all damage exceptions. Written remarks...
Reject of the Month - December 2020 - 11/25/2020
... with two batteries, including Stop/Start vehicles with Auxiliary batteries. Maintain a copy of the PDI Mode print out with the vehicle file as proof of maintenance while the new vehicle is in dealer inventory and every 30 days thereafter while in inventory. Share...
Diagnostic Time Self Review - 12/19/2018
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Warranty Administration Resource Center - 04/23/2018
... tools within the folder. Interested in finding information on Bulk Parts, Paint Claims, or PDI Fluid Adds? Select the Submitting Transactions folder under the Claim Submission Resources tab for those helpful job aids and many more. Looking for...
Diagnostic Time Self Review - 01/03/2020
... with supplemental time. Because supplemental time encompasses other labor options (e.g. PDI Add Time), sort the report by labor operation to delete those lines that are not relevant (e.g. remove those lines from the spreadsheet with labor operations...
Service Policies & Procedures Update 2025 - 02/03/2025
... if the battery can be recharged or must be replaced. Service Agent Reimbursement for PDI, Article 5.12, provides clarification that dealers must arrange courtesy delivery payments directly between the ordering dealer and the delivering dealer,...
Tire Coverage - 12/27/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Accessories: LPO, ACO, and IBP - 11/25/2020
... accessory labor operation is found in the LTG under General Information/Pre-Delivery Inspection/PDI - Dealer Installed - Factory Invoiced Options. Find the accessory and claim the labor time allowed in the Additional Time field. If there are multiple...
Battery Bulletin Update - 03/22/2021
... in the report. For the Express and Savana vehicles, and those that are not equipped with OnStar, a PDI Mode charge is required every 30-days while the vehicle is in dealer inventory. Subject to chargeback: Paid battery replacement transitions...
Reject of the Month - April 2023 - 03/23/2023
... approval must be noted on the Authorization to Perform repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. Add On Repairs: Any warranty/policy concern not expressed orally or in writing by the customer...
Field Actions - 11/21/2017
... a required safety or noncompliance recall repair, the reported sales transaction will trigger a PDI debit, and possible debit of all sales incentives, even if the activity only involves the processing of the sales paperwork and not the physical delivery...
Filing and Supporting Documentation - 01/22/2018
... are examples of supporting documentation that must be included within the history file: Completed PDI forms Completed MPVI forms on GM-paid maintenance events Copies of sublet invoices Diagnostic worksheets Technical Assistance information...
Job Card Write-Up and Final Closeout - 05/25/2022
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
More on Transportation Claims - 03/28/2022
... A copy of the LON may be found in Article 1.1.5 of the Transportation Vehicle Storage and PDI Policy and Procedures Manual. If the vehicle(s) were delivered after hours, perform the walk around inspection and if there is damage, items missing, or incorrect...
Transportation Transactions - 07/25/2023
... must be submitted according to procedures outlined in the Transportation, Vehicle Storage, and PDI Policy and Procedure. All transportation transactions must be completed, processed, and paid in GWM within 60 days from delivery receipt date and...
Job Card Write-Up and Final Closeout - 05/23/2023
... repair. Service management approval (explanation, date, time, and signature/initials) is required. PDI’s and Required Field Actions are excluded from this requirement. If the job card is created by the service manager, only the service manager...
Reject of the Month - April 2024 - 03/23/2024
... is still required on the Authorization to Perform Repairs line of the job card. Note: PDI’s and recalls are excluded from this requirement. The following is an example of compliance issues associated with inventory vehicles: A job card for...
Supporting Documentation - 01/29/2024
... and electronic/tablet writeups) Completed CPO forms for warranty repair events Completed PDI forms Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events Copies of sublet invoices Alignment printouts Cost Comparison Worksheet DCBS...
Policies and Procedures 2021 - 03/22/2021
... authorization to repair line of the job card. The exceptions to this requirement are Recalls and PDI transactions. If the service manager writes the job card, including using their ID number where the service advisor ID would be displayed on the job...
Customer Signatures & Authorization to Perform Repair - 06/26/2019
... date, time, and signature/initials) the work prior to repair on any service agent owned vehicle. PDI’s and Required Field Actions (ZFAT and ZPDI Transaction Types) on service agent owned vehicles are excluded from the requirement. There must be...
Battery Transaction Requirements - 02/03/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Warranty Administration Acronyms - 01/04/2022
... --- Other Labor Hours O/U% --- Over or Under Percentage PCM --- Powertrain Control Module PDI --- Pre-Delivery Inspection PET --- Policy Evaluation Tool PN --- Part Number PQC --- Product Quality Center PRA --- Pre-Repair Authorization R&I...
... and electronic/tablet writeups) Completed CPO forms for warranty repair events Completed PDI forms Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events Copies of sublet invoices Alignment printouts Cost Comparison Worksheet DCBS...
Policies and Procedures 2021 - 03/22/2021
... authorization to repair line of the job card. The exceptions to this requirement are Recalls and PDI transactions. If the service manager writes the job card, including using their ID number where the service advisor ID would be displayed on the job...
Customer Signatures & Authorization to Perform Repair - 06/26/2019
... date, time, and signature/initials) the work prior to repair on any service agent owned vehicle. PDI’s and Required Field Actions (ZFAT and ZPDI Transaction Types) on service agent owned vehicles are excluded from the requirement. There must be...
Battery Transaction Requirements - 02/03/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Warranty Administration Acronyms - 01/04/2022
... --- Other Labor Hours O/U% --- Over or Under Percentage PCM --- Powertrain Control Module PDI --- Pre-Delivery Inspection PET --- Policy Evaluation Tool PN --- Part Number PQC --- Product Quality Center PRA --- Pre-Repair Authorization R&I...
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Re: PDI ADD QUESTION - 12/21/2009
Z6998 PDI Add is what I use with the same CC & FC as a PDI.
Re: Labor Op Help Please!!! - 08/13/2008
I HAVE NEVER DONE A PDI ADD ON ACCESSORIES AND NEED TO KNOW IF ALL LABOR FOR PDI PLUS ADD ON GOES TOGETHER WHEN SUBMITTING PDI CLAIM OR IF I HAVE TO USE SEPERATE CLAIM WITH SEPERATE LABOR OPS? PLEASE HELP IAM DOING A 09 G6 PDI WITH GRILL INSERTS, EXHAUST...
Forum - 12/20/2017
A good PDI process reference is available within the Service P&P Manual - Transportation, Vehicle Storage, and PDI Policy - Article 3.1.1b (GM Service Agent Reimbursement for PDI Service).
Sublet on a PDI option - 07/19/2023
Quick question on installing PDI options. Had a vinyl shop install decals pkg for PDI stripes. Is it possible to submit for a sublet on a PDI option transaction?
Forum - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automaticall closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Warranty Administrator - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automatically closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] Rhonda: WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB...
Re: Courtesy deliveries - PDI - 02/07/2012
That depends. The way we handle it here is this: Before the vehicle is PDI'd we check the VIS if the PDI has been prepaid to someone else, we just wash it and deliver it, after giving it a quick once over to make sure all is well. If we find anything...
Re: Courtesy deliveries - PDI - 02/07/2012
[quote] bhoneycutt1: Don't forget that you are entitled to apply for PDI fluid adds to every PDI you do. [/quote] What is the top dollar amount we can claim on fluids? I've yet to find this anywhere in writing. We successfully get $9.00 if we top...
Re: Courtesy deliveries - PDI - 02/07/2012
Not sure the ceiling amount. They had to raise it when the DEF fluid came into play with the Duramax engines. It used to be just under $7 but it's been raised to take into consideration the DEF fluid, if my memory serves, I think it's around $50 but ...
2013 PDI LABOR OPS - 02/29/2012
Where can I get 2013 pdi labor codes ? I see 2012 Thanks
Re: 2013 PDI LABOR OPS - 03/01/2012
J&L probably hasn't developed a card yet as we are just starting to see 2013 vehicles released. You can always find it through labor time guide for the vehicle. Labor op Z7000
Re: 2013 PDI LABOR OPS - 03/01/2012
We have 2013 Malibu that came in. Thanks for your help
Courtesy deliveries - PDI - 02/07/2012
We have new owners & my business manager is asking "How the money for a PDI is generated on a courtesy delivery" --- since I do nothing with PDI at all ... I didnt know ---- does anyone know the answer ???
Re: ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
I use Z6999 (PDI related fluid adds) and no labor time.
2013 Spark PDI - 08/13/2012
Can anyone tell me where I can get PDI time for a 2013 Chev spark. Thanks
Re: 2013 Spark PDI - 08/13/2012
Go into SI and select year, make and model. Go to LTG and look up Z7000 labor op. It pays 1.3 hours for PDI.
Price of Optikleen on a PDI - 09/10/2013
My parts dep't. just asked me about the price of optikleen to bill out on a PDI line. We've been submitting $6.40 forever now and he asked if we could get $7.97 so I submitted one and it paid, but now I find out the cost is $3.54 and when we add the...
Re: Price of Optikleen on a PDI - 09/10/2013
We get warranty parts at 76% markup and we get Optikleen at $8.04
Re: Price of Optikleen on a PDI - 09/10/2013
We've only ever gotten 40% mark up, are you in an area of the country that for that particular area you get a higher mark up? I've never heard of a warranty 76% mark up.
Re: Price of Optikleen on a PDI - 09/10/2013
We are in New york it has been that way for 10 years since Ive been here at this dealership
Re: Price of Optikleen on a PDI - 09/10/2013
I, also, submit $6.41. Just verified with my parts dept., there has not been a price change, as of yet.
Re: Price of Optikleen on a PDI - 09/11/2013
Im not sure what everyone elses price is but I submit in optikleen is 8.04 and we get paid
PDI Fluid Add - 11/20/2013
Did the max amount you can claim for PDI fluid add change? I submitted a claim this morning for $9.00 and it was denied for misc. amount exceeds the limit for labor op 0590052?
Re: PDI Fluid Add - 11/20/2013
All my 2014 vehicles all did the same thing , I did a DBC chat and they told me to self Authorize. its crazy. No one knows anything.
Z6998 PDI Add is what I use with the same CC & FC as a PDI.
Re: Labor Op Help Please!!! - 08/13/2008
I HAVE NEVER DONE A PDI ADD ON ACCESSORIES AND NEED TO KNOW IF ALL LABOR FOR PDI PLUS ADD ON GOES TOGETHER WHEN SUBMITTING PDI CLAIM OR IF I HAVE TO USE SEPERATE CLAIM WITH SEPERATE LABOR OPS? PLEASE HELP IAM DOING A 09 G6 PDI WITH GRILL INSERTS, EXHAUST...
Forum - 12/20/2017
A good PDI process reference is available within the Service P&P Manual - Transportation, Vehicle Storage, and PDI Policy - Article 3.1.1b (GM Service Agent Reimbursement for PDI Service).
Sublet on a PDI option - 07/19/2023
Quick question on installing PDI options. Had a vinyl shop install decals pkg for PDI stripes. Is it possible to submit for a sublet on a PDI option transaction?
Forum - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automaticall closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Warranty Administrator - 03/30/2020
We used to have CDK and to close the PDI we code it IPDI so that when the RO closed, it automatically closed tothe PDI schedule. Does any one know how to do his on dealertrack so that the PDI (NOT dealer installed) closes to the PDI schedule with...
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] Rhonda: WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB...
Re: Courtesy deliveries - PDI - 02/07/2012
That depends. The way we handle it here is this: Before the vehicle is PDI'd we check the VIS if the PDI has been prepaid to someone else, we just wash it and deliver it, after giving it a quick once over to make sure all is well. If we find anything...
Re: Courtesy deliveries - PDI - 02/07/2012
[quote] bhoneycutt1: Don't forget that you are entitled to apply for PDI fluid adds to every PDI you do. [/quote] What is the top dollar amount we can claim on fluids? I've yet to find this anywhere in writing. We successfully get $9.00 if we top...
Re: Courtesy deliveries - PDI - 02/07/2012
Not sure the ceiling amount. They had to raise it when the DEF fluid came into play with the Duramax engines. It used to be just under $7 but it's been raised to take into consideration the DEF fluid, if my memory serves, I think it's around $50 but ...
2013 PDI LABOR OPS - 02/29/2012
Where can I get 2013 pdi labor codes ? I see 2012 Thanks
Re: 2013 PDI LABOR OPS - 03/01/2012
J&L probably hasn't developed a card yet as we are just starting to see 2013 vehicles released. You can always find it through labor time guide for the vehicle. Labor op Z7000
Re: 2013 PDI LABOR OPS - 03/01/2012
We have 2013 Malibu that came in. Thanks for your help
Courtesy deliveries - PDI - 02/07/2012
We have new owners & my business manager is asking "How the money for a PDI is generated on a courtesy delivery" --- since I do nothing with PDI at all ... I didnt know ---- does anyone know the answer ???
Re: ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
I use Z6999 (PDI related fluid adds) and no labor time.
2013 Spark PDI - 08/13/2012
Can anyone tell me where I can get PDI time for a 2013 Chev spark. Thanks
Re: 2013 Spark PDI - 08/13/2012
Go into SI and select year, make and model. Go to LTG and look up Z7000 labor op. It pays 1.3 hours for PDI.
Price of Optikleen on a PDI - 09/10/2013
My parts dep't. just asked me about the price of optikleen to bill out on a PDI line. We've been submitting $6.40 forever now and he asked if we could get $7.97 so I submitted one and it paid, but now I find out the cost is $3.54 and when we add the...
Re: Price of Optikleen on a PDI - 09/10/2013
We get warranty parts at 76% markup and we get Optikleen at $8.04
Re: Price of Optikleen on a PDI - 09/10/2013
We've only ever gotten 40% mark up, are you in an area of the country that for that particular area you get a higher mark up? I've never heard of a warranty 76% mark up.
Re: Price of Optikleen on a PDI - 09/10/2013
We are in New york it has been that way for 10 years since Ive been here at this dealership
Re: Price of Optikleen on a PDI - 09/10/2013
I, also, submit $6.41. Just verified with my parts dept., there has not been a price change, as of yet.
Re: Price of Optikleen on a PDI - 09/11/2013
Im not sure what everyone elses price is but I submit in optikleen is 8.04 and we get paid
PDI Fluid Add - 11/20/2013
Did the max amount you can claim for PDI fluid add change? I submitted a claim this morning for $9.00 and it was denied for misc. amount exceeds the limit for labor op 0590052?
Re: PDI Fluid Add - 11/20/2013
All my 2014 vehicles all did the same thing , I did a DBC chat and they told me to self Authorize. its crazy. No one knows anything.
Re: PDI Fluid Add - 11/21/2013
I wonder about DBC chat sometimes..one guy went all around my question never got a true answer i just gave up..
Re: PDI Fluid Add - 11/21/2013
I got the same response from DBC. I asked if it was a change in processing and he said he didn't know but self auth was a way around it....and today it's working like normal again...
SOMETHING'S MISSING ON 2013 SONIC PDI HELP CARD - 08/13/2013
... SPECIFICALLY) HAS MISSING INFORMATION THIS IS FROM GM SERVICE INFORMATION (8/8/2013) 0590032 PDI - Dealer Installed - Factory Invoiced Options Effective Date: Aug 1, 2013 LABOR CODE: 0590032 To Install Grille (VAS) ADD TIME: 0.8 ...
Re: PDI FLUID ADD ??? - 12/23/2010
or you can make another ro for the fluid and submit it..
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] CONNIEV: or you can make another ro for the fluid and submit it.. [/quote] if they already submit the PDI fluid add, wouldn't this reject as a duplicate?
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] h&kchevy: if they already submit the PDI fluid add, wouldn't this reject as a duplicate? [/quote] Due to the fact that the DEF fluid has a short shelf-life you need to top it off again before the vehicle is delivered. GM has made it so that you...
Re: PDI Fluid adds article - 02/11/2011
Beginning 2011, we are submitting pdi fluid adds for $9, up from 2010 at $8. We justify this amount by the quantity of windshield washer fluid we add to every new vehicle. Cars get approximately 1 gallon and trucks get 1.5 gallons. Using part #1051515...
Re: PDI Fluid adds article - 02/11/2011
Thanks for that info!
Re: PDI Fluid adds article - 02/11/2011
thanks for the info too..
PDI w CEL - 05/28/2011
A vehicle came off the delivery truck with a check engine light on, how do I even start the claim for that? Warranty hasn't "officially" started yet because the vehicle hasn't been sold. Is it and add-on to the pdi inspection....?
Re: PDI w CEL - 05/31/2011
When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the info you gave...
Re: PDI w CEL - 05/31/2011
[quote] MARKC: When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the...
Labor op Z6999 pdi fluids - 06/02/2011
Is there a maximum amount that gm will pay for pdi fluid add? Thanks, Denise
Re: Labor op Z6999 pdi fluids - 06/02/2011
THERE IS AN ARTICLE IN THE MARCH 2011 NEWSLETTER ON PAGE 5 ABOUT THIS..THERE IS A CEILING ON FLUIDS..YOU CAN USE THE AMOUNT USED AND DOCUMENT REASON FOR EXCESS FLUID AND SUBMITT THE CLAIM AS IS AND MONITOR THE CLAIM OR ATTEMPT TO APPLY THE "P" CODE/DEALER ...
New PDI times - 09/27/2011
Does anyone know what the base PDI time is for the 2012 Sonic?
Re: New PDI times - 09/28/2011
Z7000 for 2012 Sonic is 1.1
2012 PDI TIMES - 11/21/2011
Does anyone know where in maybe globalconnect that i can the updated pdi times for 2012 vehicles.They have changed and i would like to know the new times
Re: 2012 PDI TIMES - 11/21/2011
Look in SI, under the vehicle. If the VIN doesn't work, use the make and model of vehicle. Use op code Z7000, it will give you correct PDI times.
Re: 2012 PDI TIMES - 11/21/2011
Every year I make a "cheat sheet" by going under all of the models and looking them up. Do make a note that many labor times have gone DOWN for 2012 MY.
Re: 2012 PDI TIMES - 11/22/2011
Thanks for the help you guys!!
Re: 2012 PDI TIMES - 11/22/2011
Don't forget...the 2012 PDI Chart is posted within the Resources tab under Warranty Help Cards in the Member's Area! Downloadable...free! Kristen / jlwarranty
PDI floor mats not shipped with vehicle - 12/30/2011
Hi all just wondering if there is anything to claim, after installing
Re: PDI floor mats not shipped with vehicle - 12/30/2011
yes see customer satisfaction program 11275..see October 2011 newsletter page 7 and 8 ..hope this helps you
Silverado HD PDI form? - 01/03/2012
Just wondered how everyone determines when to use the Silverado HD PDI fom as opposed to the Silverado form? As far as I can tell from the VIN card decoder, there is no way to tell from the VIN and the Vehicle build doesn't seem to be much help either....
Re: Silverado HD PDI form? - 01/03/2012
I never paid much attention to the PDI forms that they were different for each truck..i know that sounds bad but my service advisor prints them and makes a ticket...but being a small GMC dealer i guess they look at the side of the truck if there is an...
I wonder about DBC chat sometimes..one guy went all around my question never got a true answer i just gave up..
Re: PDI Fluid Add - 11/21/2013
I got the same response from DBC. I asked if it was a change in processing and he said he didn't know but self auth was a way around it....and today it's working like normal again...
SOMETHING'S MISSING ON 2013 SONIC PDI HELP CARD - 08/13/2013
... SPECIFICALLY) HAS MISSING INFORMATION THIS IS FROM GM SERVICE INFORMATION (8/8/2013) 0590032 PDI - Dealer Installed - Factory Invoiced Options Effective Date: Aug 1, 2013 LABOR CODE: 0590032 To Install Grille (VAS) ADD TIME: 0.8 ...
Re: PDI FLUID ADD ??? - 12/23/2010
or you can make another ro for the fluid and submit it..
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] CONNIEV: or you can make another ro for the fluid and submit it.. [/quote] if they already submit the PDI fluid add, wouldn't this reject as a duplicate?
Re: PDI FLUID ADD ??? - 12/23/2010
[quote] h&kchevy: if they already submit the PDI fluid add, wouldn't this reject as a duplicate? [/quote] Due to the fact that the DEF fluid has a short shelf-life you need to top it off again before the vehicle is delivered. GM has made it so that you...
Re: PDI Fluid adds article - 02/11/2011
Beginning 2011, we are submitting pdi fluid adds for $9, up from 2010 at $8. We justify this amount by the quantity of windshield washer fluid we add to every new vehicle. Cars get approximately 1 gallon and trucks get 1.5 gallons. Using part #1051515...
Re: PDI Fluid adds article - 02/11/2011
Thanks for that info!
Re: PDI Fluid adds article - 02/11/2011
thanks for the info too..
PDI w CEL - 05/28/2011
A vehicle came off the delivery truck with a check engine light on, how do I even start the claim for that? Warranty hasn't "officially" started yet because the vehicle hasn't been sold. Is it and add-on to the pdi inspection....?
Re: PDI w CEL - 05/31/2011
When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the info you gave...
Re: PDI w CEL - 05/31/2011
[quote] MARKC: When the PDI ticket gets written the advisor should make a job for something like "On vehicle delivery found SES light on", and diagnose and repair as normal under warranty. Might have to give it an "A" auth. if it rejects, but from the...
Labor op Z6999 pdi fluids - 06/02/2011
Is there a maximum amount that gm will pay for pdi fluid add? Thanks, Denise
Re: Labor op Z6999 pdi fluids - 06/02/2011
THERE IS AN ARTICLE IN THE MARCH 2011 NEWSLETTER ON PAGE 5 ABOUT THIS..THERE IS A CEILING ON FLUIDS..YOU CAN USE THE AMOUNT USED AND DOCUMENT REASON FOR EXCESS FLUID AND SUBMITT THE CLAIM AS IS AND MONITOR THE CLAIM OR ATTEMPT TO APPLY THE "P" CODE/DEALER ...
New PDI times - 09/27/2011
Does anyone know what the base PDI time is for the 2012 Sonic?
Re: New PDI times - 09/28/2011
Z7000 for 2012 Sonic is 1.1
2012 PDI TIMES - 11/21/2011
Does anyone know where in maybe globalconnect that i can the updated pdi times for 2012 vehicles.They have changed and i would like to know the new times
Re: 2012 PDI TIMES - 11/21/2011
Look in SI, under the vehicle. If the VIN doesn't work, use the make and model of vehicle. Use op code Z7000, it will give you correct PDI times.
Re: 2012 PDI TIMES - 11/21/2011
Every year I make a "cheat sheet" by going under all of the models and looking them up. Do make a note that many labor times have gone DOWN for 2012 MY.
Re: 2012 PDI TIMES - 11/22/2011
Thanks for the help you guys!!
Re: 2012 PDI TIMES - 11/22/2011
Don't forget...the 2012 PDI Chart is posted within the Resources tab under Warranty Help Cards in the Member's Area! Downloadable...free! Kristen / jlwarranty
PDI floor mats not shipped with vehicle - 12/30/2011
Hi all just wondering if there is anything to claim, after installing
Re: PDI floor mats not shipped with vehicle - 12/30/2011
yes see customer satisfaction program 11275..see October 2011 newsletter page 7 and 8 ..hope this helps you
Silverado HD PDI form? - 01/03/2012
Just wondered how everyone determines when to use the Silverado HD PDI fom as opposed to the Silverado form? As far as I can tell from the VIN card decoder, there is no way to tell from the VIN and the Vehicle build doesn't seem to be much help either....
Re: Silverado HD PDI form? - 01/03/2012
I never paid much attention to the PDI forms that they were different for each truck..i know that sounds bad but my service advisor prints them and makes a ticket...but being a small GMC dealer i guess they look at the side of the truck if there is an...
Re: Silverado HD PDI form? - 01/04/2012
W...
Re: Silverado HD PDI form? - 01/04/2012
... trans cooling system, etc. We always print out the form for the tech's when we write up the PDI before the vehicle ever gets in the shop so I wanted to make sure I'm using the right form. ...
Re: Silverado HD PDI form? - 01/04/2012
it is confusing i checked vehicle builds on some 2500's and only saw some hd towing packages and other things like a Z82 package ..other than that no there is no way to tell
PDI 2012 VERANO - 01/04/2012
Can someone tell me where to go to find PDI for a 2012 veranos what labor op I use ? Thanks I look in the Warranty hlp cards and it dosent give me for Veranos unless Im missing something
Re: PDI 2012 VERANO - 01/04/2012
GO TO THE LABOR TIME GUIDE IN GM GLOBAL THE LABOR OP IS Z7000 THE TIME IS 1.2
Re: PDI 2012 VERANO - 01/04/2012
PDI'S ARE NOT SUBMITTED YOU ARE PREPAID FOR THEM SO YOU WOULD ONLY NEED THE 1.2 LABOR TIME ON THE JOB CARD CLOSE AND PRINT ..
Re: Silverado HD PDI form? - 01/26/2012
Put this question to our Field Warranty Rep before our last Warranty Club meeting. He wasn't sure either, did some digging around and came up with: For 2012 every 2500 or 3500 vehicle is considered HD so would use the HD form. Any 1500 vehicle is non ...
2015 PDI labor ops - 10/02/2014
any one know about updates for 2015 vehicles for PDI ? I can't find alot of them like the 2015 terrain
Re: 2015 PDI labor ops - 10/07/2014
The 2015 PDI Reference Chart is currently in the update process. The new version will be released soon! Several models will be included with the update, including the Terrain. Thanks!
Re: 2015 PDI labor ops - 10/07/2014
thanks
PDI PUNCH TIME - 11/19/2014
IS IT REQUIRED FOR TECHNICHIAN TO PUNCH CLOCK TIME ON A PDI RO?
Re: PDI PUNCH TIME - 11/21/2014
NO, ITS AUTOMATIC PAID
PDI FLUIDS - 12/22/2014
I have a 2014 cruze in 11/18/2013 we did pdi fluids with 8 miles, today tech had added DEF fluid at 50 miles. I submitted in it for PDI fluids and it rejected cause it was a repeat repair. how would I fix this? putting an auth R on it made it reject again....
Re: PDI FLUIDS - 12/24/2014
What was the error message when you submitted with the R authorization? ZPDI - labor op 0590052 - fluid claimed in miscellaneous net - auth code R with comments. Kristen / jlwarranty
Re: PDI FLUIDS - 12/26/2014
This is what I got Error 232 : Repeat Repair. The same Labour Code 0590052 was found on Job Card 258831. Error 229 : Repeat Repair. Labour Code 0590052 on Job Card 258831 is related to Labour Code 0590052. I put auth R nothing changed
Re: PDI FLUIDS - 12/26/2014
This one will need to be routed for review. Kristen / jlwarranty
Re: PDI FLUIDS - 12/29/2014
When this happens at my dealership, I do an add credit for the def fluid. Works every time.:)
Re: PDI FLUIDS - 12/29/2014
Thanks for the help Its appreciated
PDI FLUIDS - 01/21/2015
Is there a max you can claim on PDI fluids
Re: PDI FLUIDS - 01/29/2015
GM has not published a ceiling for PDI fluid expenses entered in the miscellaneous net item field of the transaction.
schedule for auto pdi ? - 04/28/2015
My office manager has given me a schedule#21 "Reynolds and Reynolds" for pdi. I am not sure of what to do to get these pdi's to clear off of this schedule? Do I need to manually enter them into Global Warranty Management? I was not sure and Ive heard...
Re: schedule for auto pdi ? - 04/29/2015
I first check gm vis to make sure they haven't auto paid like they normaly do.This happens sometimes. If they have not then you can file for that payment.I usually put in comment section that pdi had not auto paid.
GM 2015 PDI Time Allowance Quick Reference Help Card - 05/06/2015
We have updated the PDI Time Allowance for the 2015 Colorado / Canyon (Midsize Pickup): Install Emblems (SG1) .6 hrs has been added. Thank you to Warranty Community Member Heather, that notified us of the addition! Kristen/jlwarranty
2014 Corvette PDI Allowance - 01/24/2014
The 2014 PDI Time Allowance Reference Card has been updated to reflect the following Additional Time update for the 2014 Corvette. The card is available within the Warranty Help Cards link in the Resources tab. Install Suspension Lowering Kit(SCJ).....5.0...
HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
... dollar amount that can only be claimed? Currently have a 2015 HD Silv. with DEF added during PDI because it was a sold unit when PDI was performed; getting answers that it is something GM will not pay for, but when else would 0590052 be used if not...
W...
Re: Silverado HD PDI form? - 01/04/2012
... trans cooling system, etc. We always print out the form for the tech's when we write up the PDI before the vehicle ever gets in the shop so I wanted to make sure I'm using the right form. ...
Re: Silverado HD PDI form? - 01/04/2012
it is confusing i checked vehicle builds on some 2500's and only saw some hd towing packages and other things like a Z82 package ..other than that no there is no way to tell
PDI 2012 VERANO - 01/04/2012
Can someone tell me where to go to find PDI for a 2012 veranos what labor op I use ? Thanks I look in the Warranty hlp cards and it dosent give me for Veranos unless Im missing something
Re: PDI 2012 VERANO - 01/04/2012
GO TO THE LABOR TIME GUIDE IN GM GLOBAL THE LABOR OP IS Z7000 THE TIME IS 1.2
Re: PDI 2012 VERANO - 01/04/2012
PDI'S ARE NOT SUBMITTED YOU ARE PREPAID FOR THEM SO YOU WOULD ONLY NEED THE 1.2 LABOR TIME ON THE JOB CARD CLOSE AND PRINT ..
Re: Silverado HD PDI form? - 01/26/2012
Put this question to our Field Warranty Rep before our last Warranty Club meeting. He wasn't sure either, did some digging around and came up with: For 2012 every 2500 or 3500 vehicle is considered HD so would use the HD form. Any 1500 vehicle is non ...
2015 PDI labor ops - 10/02/2014
any one know about updates for 2015 vehicles for PDI ? I can't find alot of them like the 2015 terrain
Re: 2015 PDI labor ops - 10/07/2014
The 2015 PDI Reference Chart is currently in the update process. The new version will be released soon! Several models will be included with the update, including the Terrain. Thanks!
Re: 2015 PDI labor ops - 10/07/2014
thanks
PDI PUNCH TIME - 11/19/2014
IS IT REQUIRED FOR TECHNICHIAN TO PUNCH CLOCK TIME ON A PDI RO?
Re: PDI PUNCH TIME - 11/21/2014
NO, ITS AUTOMATIC PAID
PDI FLUIDS - 12/22/2014
I have a 2014 cruze in 11/18/2013 we did pdi fluids with 8 miles, today tech had added DEF fluid at 50 miles. I submitted in it for PDI fluids and it rejected cause it was a repeat repair. how would I fix this? putting an auth R on it made it reject again....
Re: PDI FLUIDS - 12/24/2014
What was the error message when you submitted with the R authorization? ZPDI - labor op 0590052 - fluid claimed in miscellaneous net - auth code R with comments. Kristen / jlwarranty
Re: PDI FLUIDS - 12/26/2014
This is what I got Error 232 : Repeat Repair. The same Labour Code 0590052 was found on Job Card 258831. Error 229 : Repeat Repair. Labour Code 0590052 on Job Card 258831 is related to Labour Code 0590052. I put auth R nothing changed
Re: PDI FLUIDS - 12/26/2014
This one will need to be routed for review. Kristen / jlwarranty
Re: PDI FLUIDS - 12/29/2014
When this happens at my dealership, I do an add credit for the def fluid. Works every time.:)
Re: PDI FLUIDS - 12/29/2014
Thanks for the help Its appreciated
PDI FLUIDS - 01/21/2015
Is there a max you can claim on PDI fluids
Re: PDI FLUIDS - 01/29/2015
GM has not published a ceiling for PDI fluid expenses entered in the miscellaneous net item field of the transaction.
schedule for auto pdi ? - 04/28/2015
My office manager has given me a schedule#21 "Reynolds and Reynolds" for pdi. I am not sure of what to do to get these pdi's to clear off of this schedule? Do I need to manually enter them into Global Warranty Management? I was not sure and Ive heard...
Re: schedule for auto pdi ? - 04/29/2015
I first check gm vis to make sure they haven't auto paid like they normaly do.This happens sometimes. If they have not then you can file for that payment.I usually put in comment section that pdi had not auto paid.
GM 2015 PDI Time Allowance Quick Reference Help Card - 05/06/2015
We have updated the PDI Time Allowance for the 2015 Colorado / Canyon (Midsize Pickup): Install Emblems (SG1) .6 hrs has been added. Thank you to Warranty Community Member Heather, that notified us of the addition! Kristen/jlwarranty
2014 Corvette PDI Allowance - 01/24/2014
The 2014 PDI Time Allowance Reference Card has been updated to reflect the following Additional Time update for the 2014 Corvette. The card is available within the Warranty Help Cards link in the Resources tab. Install Suspension Lowering Kit(SCJ).....5.0...
HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
... dollar amount that can only be claimed? Currently have a 2015 HD Silv. with DEF added during PDI because it was a sold unit when PDI was performed; getting answers that it is something GM will not pay for, but when else would 0590052 be used if not...
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
all fluids do need to be billed on the job card and submitted on labor op 0590052 in net item and the includes DEF fluid added when the vehicle is sold.....hope this helps you !!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
Thank you, that is helpful. Any idea if there is a dollar amoount ceiling on how much we can claim in net item?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
i have used up to 2 gallons of DEF fluid which was about 27 dollars and some change with no problem!!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/29/2014
GM WILL ACTUALLY PAY A MAX OF 3.5 GALLON FOR DEF
PDI EXTRAS? - 07/22/2015
... to get our business (MY JOB!!) They mentioned to our owner that we were missing $6.51 on every PDI that we do. Is there some trick to file something extra? Our PDI's are directly paid to the dealer before they even arrive at the dealerhship, so everyone...
Re: PDI EXTRAS? - 07/22/2015
Sounds like a dollar amount for PDI fluid adds (washer fluid, for example) vs the auto paid PDI amount. I imagine that you are only claiming fluid adds when your technician has them documented on the job card as being added at time of PDI, as per policy....
Re: PDI EXTRAS? - 07/22/2015
... jobcard to ask for these and file them as a warranty claim like we do when we file 0590072 for pdi not paid??? I'm interesting in getting all legitimate reimbursements from GM. Any details are greatly appreciated :)...
Re: PDI EXTRAS? - 07/22/2015
When a technician documents on the job card that a fluid was added at the time of PDI, the amount for that quantity of fluid (3 ounces, 1 gallon, 1/2 gallon, for example) may be claimed with transaction type ZPDI with labor operation 0590052. The amount...
Re: PDI EXTRAS? - 07/22/2015
Thank you Kristen :)
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
When will the 2016 PDI time updated
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
We are currently working on an update...I will post on the forum as soon as the latest version is available! Thanks! Kristen
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
The 2016 PDI Time Allowance Quick Reference Help Card has been updated! Kristen / jlwarranty
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
there are no 2016 pdi for silverados
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
mpatten: GM has not yet released PDI or LTG information for the 2016 Chevrolet Silverado or GMC Sierra. I will update the PDI card as soon as the information becomes available. Thanks! Kristen
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
My tech is clocking .3 for labor. How do I claim this. It's not letting me claim in additional time like 0590032 and I cant in base. Do they not need to clock labor for adding def fluid?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
there is no labor time for def fluid its only the fluid in net amount...
GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
The Version 1.2 of the PDI times for the 2016 GM line is missing the Camaro. Please let me know when it's updated. I love your help cards and use them daily!!
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
howens870: Thanks for the update! I will post on the forum as soon as the help card has been updated. Happy New Year! Kristen / jlwarranty
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 01/06/2016
The labor for adding the DEF is included in the PDI labor time as that is part of the PDI. No extra time is given for that.
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/11/2016
Updated Reference Card: The 2016 PDI Time Allowance Quick Reference Card has been updated and is available within the Warranty Help Cards link under the Resources tab. Kristen / jlwarranty
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/13/2016
There is an error on the Malibu 2016 for VIN (Z) To Install Illuminated Door Sills (S0M) ADD TIME: 1.0 it is showing 1.8 as the time
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/21/2016
The latest version (1/2016) of the LTG in SI shows an add time of 1.0 hours for the 2016 Malibu (VIN Z) & an add time of 1.8 hours for the 2016 Malibu Limited (VIN 1)(G-Car SWB)for RPO S0M. Please let me know if you have another document from GM that ...
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 03/15/2016
What is the PDI allowance for the Cascada, currently it is showing N/A
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 03/15/2016
PDI Base time is 1.7 hours. Thanks for letting me know that the Reference Card states "NA". I will have it updated. Kristen / jlwarranty
PDI Add Times - 05/13/2016
Is it a requirement to have Service Manager Authorization for added lines for dealer-installed options/accessories on PDI job cards?
all fluids do need to be billed on the job card and submitted on labor op 0590052 in net item and the includes DEF fluid added when the vehicle is sold.....hope this helps you !!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
Thank you, that is helpful. Any idea if there is a dollar amoount ceiling on how much we can claim in net item?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/27/2014
i have used up to 2 gallons of DEF fluid which was about 27 dollars and some change with no problem!!
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 05/29/2014
GM WILL ACTUALLY PAY A MAX OF 3.5 GALLON FOR DEF
PDI EXTRAS? - 07/22/2015
... to get our business (MY JOB!!) They mentioned to our owner that we were missing $6.51 on every PDI that we do. Is there some trick to file something extra? Our PDI's are directly paid to the dealer before they even arrive at the dealerhship, so everyone...
Re: PDI EXTRAS? - 07/22/2015
Sounds like a dollar amount for PDI fluid adds (washer fluid, for example) vs the auto paid PDI amount. I imagine that you are only claiming fluid adds when your technician has them documented on the job card as being added at time of PDI, as per policy....
Re: PDI EXTRAS? - 07/22/2015
... jobcard to ask for these and file them as a warranty claim like we do when we file 0590072 for pdi not paid??? I'm interesting in getting all legitimate reimbursements from GM. Any details are greatly appreciated :)...
Re: PDI EXTRAS? - 07/22/2015
When a technician documents on the job card that a fluid was added at the time of PDI, the amount for that quantity of fluid (3 ounces, 1 gallon, 1/2 gallon, for example) may be claimed with transaction type ZPDI with labor operation 0590052. The amount...
Re: PDI EXTRAS? - 07/22/2015
Thank you Kristen :)
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
When will the 2016 PDI time updated
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/13/2015
We are currently working on an update...I will post on the forum as soon as the latest version is available! Thanks! Kristen
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
The 2016 PDI Time Allowance Quick Reference Help Card has been updated! Kristen / jlwarranty
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
there are no 2016 pdi for silverados
Re: GM 2015 PDI Time Allowance Quick Reference Help Card - 08/19/2015
mpatten: GM has not yet released PDI or LTG information for the 2016 Chevrolet Silverado or GMC Sierra. I will update the PDI card as soon as the information becomes available. Thanks! Kristen
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
My tech is clocking .3 for labor. How do I claim this. It's not letting me claim in additional time like 0590032 and I cant in base. Do they not need to clock labor for adding def fluid?
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 12/01/2015
there is no labor time for def fluid its only the fluid in net amount...
GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
The Version 1.2 of the PDI times for the 2016 GM line is missing the Camaro. Please let me know when it's updated. I love your help cards and use them daily!!
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 12/29/2015
howens870: Thanks for the update! I will post on the forum as soon as the help card has been updated. Happy New Year! Kristen / jlwarranty
Re: HOW TO CLAIM FOR DEF ON A PDI/0590052 LOP - 01/06/2016
The labor for adding the DEF is included in the PDI labor time as that is part of the PDI. No extra time is given for that.
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/11/2016
Updated Reference Card: The 2016 PDI Time Allowance Quick Reference Card has been updated and is available within the Warranty Help Cards link under the Resources tab. Kristen / jlwarranty
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/13/2016
There is an error on the Malibu 2016 for VIN (Z) To Install Illuminated Door Sills (S0M) ADD TIME: 1.0 it is showing 1.8 as the time
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 01/21/2016
The latest version (1/2016) of the LTG in SI shows an add time of 1.0 hours for the 2016 Malibu (VIN Z) & an add time of 1.8 hours for the 2016 Malibu Limited (VIN 1)(G-Car SWB)for RPO S0M. Please let me know if you have another document from GM that ...
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 03/15/2016
What is the PDI allowance for the Cascada, currently it is showing N/A
Re: GM 2016 PDI TIMES WARRANTY HELP CARDS - 03/15/2016
PDI Base time is 1.7 hours. Thanks for letting me know that the Reference Card states "NA". I will have it updated. Kristen / jlwarranty
PDI Add Times - 05/13/2016
Is it a requirement to have Service Manager Authorization for added lines for dealer-installed options/accessories on PDI job cards?
Re: PDI Add Times - 05/24/2016
Yes! An addon line is an addon line and must have the proper authorization. While you're there make sure the PDI Job Card is signed as well.
Re: PDI Add Times - 05/24/2016
Thanks heckandarn! You are absolutely correct! And...great tip on making sure the PDI job card is signed! Refer to P&P Article 3.2.12 for more detail. Thanks! Kristen / jlwarranty
Updated: 2016 and 2017 PDI Time Allowance Warranty Help Cards - 08/24/2016
The reference card lists all current GM passenger cars and trucks with the appropriate PDI base and add times for each model. View Cards
PDI paid to another dealer - 12/17/2016
How do you claim a PDI that was autopaid to another dealer but they did not perform
Courtesy delivery (dropship) PDI - 09/24/2008
We just had a courtesy delivery for Wheels, Inc. How do you submit the claim to get paid for the PDI? They normally come automatically from GM for the new cars obviously, but what do you submit when it is a courtesy delivery. We have a courtesy delivery...
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I BELIEVE IT WOULD BE SUBMITTED WITH A CLAIM TYPE 'I', MG/99, LABOR OPERATION Z7000 IF NOT AUTOMATICALLY PAID
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I'll try it with what you advised and let you know if it worked - thanks for the help!
Re: Courtesy delivery (dropship) PDI - 09/24/2008
... but I couldn't tell you what the criteria is. From my experience wheels deliveries do pay pdi when submitted. ...
09 Traverse PDI Adds - 10/02/2008
I have an 09 Traverse that we installed the remote start, chrome assist steps, roof rack cross rails and cargo shade and net that are dealer installed accessories. I looked at bulletin 08-00-89-005B for the payment amount and this vehicle is not on it. ...
Re: 09 Traverse PDI Adds - 10/02/2008
... Headrest DVD Video Entertainment System Z2195 LPO VBS 2-Way Advanced Remote Engine Start Z6999 PDI Related Fluid Adds Z7000 Pre-Delivery Inspection - Base Time found this under LTG-general information.not sure about rest.check build sheet and see...
Re: 09 Traverse PDI Adds - 10/02/2008
Thanks for your help, I will check into those and see if any of them help.
Re: 09 Traverse PDI Adds - 10/03/2008
See document # G_0000012187: GM Accessories VPO/LPO Programs: Reimbursement for dealer labor. The following option codes & reimbursement amounts are listed for the Traverse: VBS Two Way Advanced Remote $98.00 VQM Chrome Assist Steps $70.00 VQQ Black ...
Re: 09 Traverse PDI Adds - 10/07/2008
YES I FOUND THIS IN MY MESSAGES YESTERDAY MORNING. I WAS GLAD CONSIDERING I'VE BEEN SETTING ON THIS THING FOR A FEW WEEKS NOW TRYING TO FIGURE OUT WHAT TO DO WITH IT. THANKS FOR THE INFO!
PDI Audit - 09/19/2007
FYI: Copy of Article 1.6.2f... Customer Signature Each customer pay and warranty repair order is to be signed by the customer authorizing dealer to perform the requested service. If dealer is unable to obtain a customer signature, service management must ...
PDI Fluid Adds - 09/19/2007
I have searched high & low for information on new vehicle prep fluid adds. I know the op code is Z6999, but WHAT is the allowable amount? How far back can I go (retroactively) to claim these? HELP!?!?!?
PDI FLUID ADD CLAIMS - 12/05/2007
2008 AVEO - VIN #KL1TD56688B060495 UPON PDI PERFORMED BY ONE TECH FOUND "TICKING NOISE WHEN ENGINE IS ON" -- VEHICLE GIVEN TO A SHOP TECH AND A NEW RO WAS WRITTEN, TURNED OUT TO BE LOW ON FLUID..... I TRIED TO SUBMIT AS LO#Z6999 WITH FLUID IN NET AND...
Re: PDI TIME FOR 08 G8 - 03/20/2008
DOES ANYONE KNOW WHAT THE PDI TIME FOR NEW 08 G8 IS??I THINK IT PAYS 1.3, I JUST WANTED TO MAKE SURE. ITS NOT LISTED ON THE NEW PDI TIME GUIDE.
PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
2009 TRAVERSE VIN#1GNER33DX9S124796 WE RECEIVED PT#19156554/ADVANCED 2-WAY REMOTE START CAN ONLY FIND Z2195 1.4 (SATURN ONLY) THIS IS THE 1ST ONE WEVE SEEN & WERE TOTALLY LOST -- I DID FIND INSTALLATION INSTRUCTIONS (DOC#2131954 ???) PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
I9291 was R9291 Remote Start/Keyless Entry Transmitters is listed under dealer installed accessories for that vin but I don't see anything telling what is pays it says to submit as straight time and those have to H routed found the doc# in the search. ...
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
That pays 1.4 ADI time. It will direct pay like the tubular side steps. 1.4 labor hours and $98.00 labor dollars. HTH
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
Review GlobalConnect message G_0000017321 Date: 12/11/08 - Dealer Installed LPO Summary. The document contains the most recent updates for LPO packages, installation times and installation credits.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
KRISTEN: SHOULD THIS BE DONE ON AN RO ???
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
[quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
Christalyn I agree with your store's method of handling these repairs...posting the accessory installation on an internal repair order is the best method for accounting for the repair. See the DUAL HEADREST DVD forum post for more on accessories.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
HERE ARE A FEW BULLETINS THAT MAY HELP. #08-00-89-005B: GM Accessories VPO/LPO Programs - Reimbursement for Dealer Labor - (Aug 6, 2008) THIS IS IN GLOBAL CONNECT IN YOUR MESSAGES Service / Service / Service Operations / Service Operations / G_0000017321 HOPEFULLY ...
Yes! An addon line is an addon line and must have the proper authorization. While you're there make sure the PDI Job Card is signed as well.
Re: PDI Add Times - 05/24/2016
Thanks heckandarn! You are absolutely correct! And...great tip on making sure the PDI job card is signed! Refer to P&P Article 3.2.12 for more detail. Thanks! Kristen / jlwarranty
Updated: 2016 and 2017 PDI Time Allowance Warranty Help Cards - 08/24/2016
The reference card lists all current GM passenger cars and trucks with the appropriate PDI base and add times for each model. View Cards
PDI paid to another dealer - 12/17/2016
How do you claim a PDI that was autopaid to another dealer but they did not perform
Courtesy delivery (dropship) PDI - 09/24/2008
We just had a courtesy delivery for Wheels, Inc. How do you submit the claim to get paid for the PDI? They normally come automatically from GM for the new cars obviously, but what do you submit when it is a courtesy delivery. We have a courtesy delivery...
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I BELIEVE IT WOULD BE SUBMITTED WITH A CLAIM TYPE 'I', MG/99, LABOR OPERATION Z7000 IF NOT AUTOMATICALLY PAID
Re: Courtesy delivery (dropship) PDI - 09/24/2008
I'll try it with what you advised and let you know if it worked - thanks for the help!
Re: Courtesy delivery (dropship) PDI - 09/24/2008
... but I couldn't tell you what the criteria is. From my experience wheels deliveries do pay pdi when submitted. ...
09 Traverse PDI Adds - 10/02/2008
I have an 09 Traverse that we installed the remote start, chrome assist steps, roof rack cross rails and cargo shade and net that are dealer installed accessories. I looked at bulletin 08-00-89-005B for the payment amount and this vehicle is not on it. ...
Re: 09 Traverse PDI Adds - 10/02/2008
... Headrest DVD Video Entertainment System Z2195 LPO VBS 2-Way Advanced Remote Engine Start Z6999 PDI Related Fluid Adds Z7000 Pre-Delivery Inspection - Base Time found this under LTG-general information.not sure about rest.check build sheet and see...
Re: 09 Traverse PDI Adds - 10/02/2008
Thanks for your help, I will check into those and see if any of them help.
Re: 09 Traverse PDI Adds - 10/03/2008
See document # G_0000012187: GM Accessories VPO/LPO Programs: Reimbursement for dealer labor. The following option codes & reimbursement amounts are listed for the Traverse: VBS Two Way Advanced Remote $98.00 VQM Chrome Assist Steps $70.00 VQQ Black ...
Re: 09 Traverse PDI Adds - 10/07/2008
YES I FOUND THIS IN MY MESSAGES YESTERDAY MORNING. I WAS GLAD CONSIDERING I'VE BEEN SETTING ON THIS THING FOR A FEW WEEKS NOW TRYING TO FIGURE OUT WHAT TO DO WITH IT. THANKS FOR THE INFO!
PDI Audit - 09/19/2007
FYI: Copy of Article 1.6.2f... Customer Signature Each customer pay and warranty repair order is to be signed by the customer authorizing dealer to perform the requested service. If dealer is unable to obtain a customer signature, service management must ...
PDI Fluid Adds - 09/19/2007
I have searched high & low for information on new vehicle prep fluid adds. I know the op code is Z6999, but WHAT is the allowable amount? How far back can I go (retroactively) to claim these? HELP!?!?!?
PDI FLUID ADD CLAIMS - 12/05/2007
2008 AVEO - VIN #KL1TD56688B060495 UPON PDI PERFORMED BY ONE TECH FOUND "TICKING NOISE WHEN ENGINE IS ON" -- VEHICLE GIVEN TO A SHOP TECH AND A NEW RO WAS WRITTEN, TURNED OUT TO BE LOW ON FLUID..... I TRIED TO SUBMIT AS LO#Z6999 WITH FLUID IN NET AND...
Re: PDI TIME FOR 08 G8 - 03/20/2008
DOES ANYONE KNOW WHAT THE PDI TIME FOR NEW 08 G8 IS??I THINK IT PAYS 1.3, I JUST WANTED TO MAKE SURE. ITS NOT LISTED ON THE NEW PDI TIME GUIDE.
PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
2009 TRAVERSE VIN#1GNER33DX9S124796 WE RECEIVED PT#19156554/ADVANCED 2-WAY REMOTE START CAN ONLY FIND Z2195 1.4 (SATURN ONLY) THIS IS THE 1ST ONE WEVE SEEN & WERE TOTALLY LOST -- I DID FIND INSTALLATION INSTRUCTIONS (DOC#2131954 ???) PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
I9291 was R9291 Remote Start/Keyless Entry Transmitters is listed under dealer installed accessories for that vin but I don't see anything telling what is pays it says to submit as straight time and those have to H routed found the doc# in the search. ...
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
That pays 1.4 ADI time. It will direct pay like the tubular side steps. 1.4 labor hours and $98.00 labor dollars. HTH
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
Review GlobalConnect message G_0000017321 Date: 12/11/08 - Dealer Installed LPO Summary. The document contains the most recent updates for LPO packages, installation times and installation credits.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/18/2008
KRISTEN: SHOULD THIS BE DONE ON AN RO ???
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
[quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
Christalyn I agree with your store's method of handling these repairs...posting the accessory installation on an internal repair order is the best method for accounting for the repair. See the DUAL HEADREST DVD forum post for more on accessories.
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/19/2008
HERE ARE A FEW BULLETINS THAT MAY HELP. #08-00-89-005B: GM Accessories VPO/LPO Programs - Reimbursement for Dealer Labor - (Aug 6, 2008) THIS IS IN GLOBAL CONNECT IN YOUR MESSAGES Service / Service / Service Operations / Service Operations / G_0000017321 HOPEFULLY ...
Re: PDI-ADVANCED 2-WAY REMOTE START - 12/22/2008
[quote] Christalyn: [quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid. ...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
Need input.....I have a '09 Chev Malibu that during the PDI Tech found it to be 1 qt low on oil. I have tried to submit an "I" claim for $9.04 in net to recoop the cost of the oil and opti-kleen. Claim rejects "EK" net amount excessive. What am I...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
There is a dollar amount limit for PDI fluid adds. Not sure of the exact amount, but I keep the amount under $6.00 and I haven't had a reject yet. If there is more than that, I put the amount in net items and H route for payment, I make sure there is...
Re: PDI payment snafu - 10/16/2008
What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work??
Re: PDI-ADVANCED 2-WAY REMOTE START - 02/19/2009
I STILL HAVE NOT HAD ANY SUCCESS IN TRYING TO LOCATE HOW TO PRINT THIS G_0000017321 PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 03/10/2009
From GlobalConnect Messages: *Select Advanced Search *Enter G_0000017321 in the Reference Number field *Select Active and Archive in the Message Status field *Click the Search button The message link will be displayed. Select the message to open it to ...
PDI TIME FOR 2009 G3??? - 05/11/2009
DOES ANYBODY KNOW WHAT NEW PONTIAC 2009 G3 PAYS?? 1.3 OR 1.4 LABOR TIME?? CANT FIND IT LISTED ANYWHERE.
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
... typing in the year, make and model you can go to Labor Operations, General Information & find any PDI time. The 2009 G3 pays 1.4 according to SI. ...
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
THANK YOU. I THINK I CHECKED EVERYWHERE BUT HHERE. DUHHHHH!!!!LOLOLOL THANKS AGAIN
2010 PDI Help Card Update - 05/14/2009
We've added the Aveo, CTS, and Equinox to the 2010 PDI Time Allowance Quick Reference Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection...
2010 PDI Help Card Update - 06/12/2009
We've added several new models to the 2010 PDI Time Allowance Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection Chart (Cars & Trucks)"...
PDI times - 07/03/2009
I made a little cheat sheet for PDI times when I first started and have it on my bulletin board for reference. I know J&L has a sheet, but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes,...
Re: PDI times - 07/03/2009
[quote] h&kchevy :...but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes, Suburbans all came up: "The logged in user does not have permission to view publications for this vehicle". [/quote]...
Re: PDI times - 07/03/2009
They have stopped the production of Trailblazers as far as I know last year (I think). I am not sure about the uplander.
PDI ADD ON - 08/31/2009
DURING A PDI OF A 2010 CAMARO WE HAD TO ADD 1 QUART OF OIL, CAN WE GET PAID FOR THAT OIL? I HAVE NEVER HAD THIS HAPPEN IN 12 YEARS, OR MAYBE IT HAS HAPPENED AND NO ONE HAS TOLD ME!
Re: PDI ADD ON - 08/31/2009
You can get paid PDI fluid adds with labor op Z6999 Type I and the total in net items. Need to add a line because it has to be separate from the PDI. With a 2010 Camero you need to put the part number of the oil in the story and H route the claim to...
PDI Fluid adds article - 09/17/2009
This article is quite helpful but left me with one question: Anyone know if there is a ceiling on the amount put in net? We found a 2009 Silverado low on gear lube, which is pretty expensive. Can we submit for this?
Re: PDI Fluid adds article - 09/17/2009
WAY IN THE BACK OF MY BRAIN $6.40 RINGS A BELL....BUT I'M NOT 100% SURE
Re: PDI Fluid adds article - 09/18/2009
If the add is more than $6+ put the amount in net and H route with part number in the story.
PDI Debit - 01/04/2010
Does anyone know why we would have received a PDI debit for labor op Z7000, in the amount of $15.13 on my recent warranty statement? What is labor op Z7000? We do NOT have this car at the dealership yet either, it is still in transit, so no PDI claims,...
Re: PDI Debit - 01/04/2010
I think I found it myself - looks like we were overpaid on the PDI a while back?? I guess they're finally debiting them back and catching up to us. Thanks!
Re: PDI Debit - 01/04/2010
Z7000 IS THE PDI LABOR OP, ON MESSAGE G_0000044578 ON CM 061-063 PDI 'S WERE PAID OVER BY 0.2 SUBMITTED, NOV. 27 09 - 12-4-09. ON TODAY'S CREDIT MEMO THEY DEBITED THE DIFFERANCE BACK ON MY OVER PAID PDI'S. I HAD ABOUT 19 PDI'S SHOWING THE DEBIT BACK...
PDI adds- loose shipped parts - 01/06/2010
... tech seems to think that he should be paid extra for these. When looking up the RPO code under PDI adds, it does not have the same code that can be claimed (i.e.- VAS,VAT,VAU, VPD vs V22). I am under the impression that the PDI prep time 1.4 includes...
Re: PDI adds- loose shipped parts - 01/07/2010
We use warranty wizard for labor ops. Labor op z6998 add ons shows ie.. 2010 silverado grille with vat rpo show except hd .3 for hd .5. Type in your labor op z6998 and it will give you list of add ons. Check on the invoice for the veh and it will show ...
Re: PDI adds- loose shipped parts - 01/07/2010
I am asking if anyone pays their techs extra if they are NOT on the RPO list under PDI adds... we have one that is a V22 & the grill came shipped as a loose part. I know how to get paid for the ones on the list.... anyone?
[quote] Christalyn: [quote] Rhonda: KRISTEN: SHOULD THIS BE DONE ON AN RO ??? [/quote] Our dealership charges the labor amount on a RO and then charges it internal for all ADI. We then match up the payments on the parts invoice when the ADI's are paid. ...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
Need input.....I have a '09 Chev Malibu that during the PDI Tech found it to be 1 qt low on oil. I have tried to submit an "I" claim for $9.04 in net to recoop the cost of the oil and opti-kleen. Claim rejects "EK" net amount excessive. What am I...
Re: PDI FLUID ADD CLAIMS - 12/29/2008
There is a dollar amount limit for PDI fluid adds. Not sure of the exact amount, but I keep the amount under $6.00 and I haven't had a reject yet. If there is more than that, I put the amount in net items and H route for payment, I make sure there is...
Re: PDI payment snafu - 10/16/2008
What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work??
Re: PDI-ADVANCED 2-WAY REMOTE START - 02/19/2009
I STILL HAVE NOT HAD ANY SUCCESS IN TRYING TO LOCATE HOW TO PRINT THIS G_0000017321 PLEASE HELP
Re: PDI-ADVANCED 2-WAY REMOTE START - 03/10/2009
From GlobalConnect Messages: *Select Advanced Search *Enter G_0000017321 in the Reference Number field *Select Active and Archive in the Message Status field *Click the Search button The message link will be displayed. Select the message to open it to ...
PDI TIME FOR 2009 G3??? - 05/11/2009
DOES ANYBODY KNOW WHAT NEW PONTIAC 2009 G3 PAYS?? 1.3 OR 1.4 LABOR TIME?? CANT FIND IT LISTED ANYWHERE.
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
... typing in the year, make and model you can go to Labor Operations, General Information & find any PDI time. The 2009 G3 pays 1.4 according to SI. ...
Re: PDI TIME FOR 2009 G3??? - 05/11/2009
THANK YOU. I THINK I CHECKED EVERYWHERE BUT HHERE. DUHHHHH!!!!LOLOLOL THANKS AGAIN
2010 PDI Help Card Update - 05/14/2009
We've added the Aveo, CTS, and Equinox to the 2010 PDI Time Allowance Quick Reference Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection...
2010 PDI Help Card Update - 06/12/2009
We've added several new models to the 2010 PDI Time Allowance Warranty Help Card. To view the updated card go to the navigation menu (at left), click "Reference Cards" > "View All Cards" > scroll down to "GM Pre-Delivery Inspection Chart (Cars & Trucks)"...
PDI times - 07/03/2009
I made a little cheat sheet for PDI times when I first started and have it on my bulletin board for reference. I know J&L has a sheet, but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes,...
Re: PDI times - 07/03/2009
[quote] h&kchevy :...but has anyone else had trouble going into SI to look up PDI times for 2010 trucks? Avalanche, Silverados, Tahoes, Suburbans all came up: "The logged in user does not have permission to view publications for this vehicle". [/quote]...
Re: PDI times - 07/03/2009
They have stopped the production of Trailblazers as far as I know last year (I think). I am not sure about the uplander.
PDI ADD ON - 08/31/2009
DURING A PDI OF A 2010 CAMARO WE HAD TO ADD 1 QUART OF OIL, CAN WE GET PAID FOR THAT OIL? I HAVE NEVER HAD THIS HAPPEN IN 12 YEARS, OR MAYBE IT HAS HAPPENED AND NO ONE HAS TOLD ME!
Re: PDI ADD ON - 08/31/2009
You can get paid PDI fluid adds with labor op Z6999 Type I and the total in net items. Need to add a line because it has to be separate from the PDI. With a 2010 Camero you need to put the part number of the oil in the story and H route the claim to...
PDI Fluid adds article - 09/17/2009
This article is quite helpful but left me with one question: Anyone know if there is a ceiling on the amount put in net? We found a 2009 Silverado low on gear lube, which is pretty expensive. Can we submit for this?
Re: PDI Fluid adds article - 09/17/2009
WAY IN THE BACK OF MY BRAIN $6.40 RINGS A BELL....BUT I'M NOT 100% SURE
Re: PDI Fluid adds article - 09/18/2009
If the add is more than $6+ put the amount in net and H route with part number in the story.
PDI Debit - 01/04/2010
Does anyone know why we would have received a PDI debit for labor op Z7000, in the amount of $15.13 on my recent warranty statement? What is labor op Z7000? We do NOT have this car at the dealership yet either, it is still in transit, so no PDI claims,...
Re: PDI Debit - 01/04/2010
I think I found it myself - looks like we were overpaid on the PDI a while back?? I guess they're finally debiting them back and catching up to us. Thanks!
Re: PDI Debit - 01/04/2010
Z7000 IS THE PDI LABOR OP, ON MESSAGE G_0000044578 ON CM 061-063 PDI 'S WERE PAID OVER BY 0.2 SUBMITTED, NOV. 27 09 - 12-4-09. ON TODAY'S CREDIT MEMO THEY DEBITED THE DIFFERANCE BACK ON MY OVER PAID PDI'S. I HAD ABOUT 19 PDI'S SHOWING THE DEBIT BACK...
PDI adds- loose shipped parts - 01/06/2010
... tech seems to think that he should be paid extra for these. When looking up the RPO code under PDI adds, it does not have the same code that can be claimed (i.e.- VAS,VAT,VAU, VPD vs V22). I am under the impression that the PDI prep time 1.4 includes...
Re: PDI adds- loose shipped parts - 01/07/2010
We use warranty wizard for labor ops. Labor op z6998 add ons shows ie.. 2010 silverado grille with vat rpo show except hd .3 for hd .5. Type in your labor op z6998 and it will give you list of add ons. Check on the invoice for the veh and it will show ...
Re: PDI adds- loose shipped parts - 01/07/2010
I am asking if anyone pays their techs extra if they are NOT on the RPO list under PDI adds... we have one that is a V22 & the grill came shipped as a loose part. I know how to get paid for the ones on the list.... anyone?
Re: PDI adds- loose shipped parts - 01/08/2010
Sorry misunderstood. No, we do not pay extra if Gm doesn't pay. 1.4 is plenty of time. But I do see tech side. GM leaves it off we need to be paid to put it on. What makes V22 or others any different?
Re: PDI adds- loose shipped parts - 01/08/2010
I WOULD SUGGEST CONTACTING YOUR REP FOR ASSISTANCE ON THAT
Re: PDI adds- loose shipped parts - 01/11/2010
Our Service Manager made the "executive" decision that if the RPO of the vehicle isn't included in the PDI adds list then the part was to be installed with the time included for prep. Just thought I'd give an update on how we are handling these. Thanks...
ZDPI - 02/09/2010
Does anyone know what the labor op for global warranty PDI?
Re: Parts Missing From LPO Add-on DVD headrests - 11/18/2009
Was it reported on the PDI inspection?
GWM & PDI Auto Pay Issue - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
Re:PDI - 02/19/2010
What is the correct way to claim labor op Z6999 fluids in Reynolds system? I am using zpdi trans type but they always get rejected for no quantity requested for item Z6999. I have tried using a gm part # for the fluid & tried submitting as net item. What...
2010 Camaro PDI Adds Discrepancy - 10/21/2009
On the J&L PDI card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 10/22/2009
SO THE J&L PDI QUICK REFERENCE CARD IS INCORRECT TOO ???
Claim Memo 061-PDI overpayments? - 11/30/2009
Just wondered if any one else had their PDI auto-payments overpaid on Friday's claim memo-#061? We're still on WINS system and all of our PDI's overpaid by 0.2 labor hours. Re-checked labor time guide and times have not changed. Called DBC and they...
Re: Claim Memo 061-PDI overpayments? - 11/30/2009
YES, MY PDI'S OVERPAID, BY .1 TO .2 OVER WHAT WAS CLAIMED, I GUESS GM WILL DEBIT BACK ON THEIR OWN, ACCORDING TO WHAT THE DBC IS TELLING YOU? CURRENTLY USING WINS
Re: Claim Memo 061-PDI overpayments? - 12/01/2009
Claim memo 062 PDI's also overpayed today, so called DBC again and they did say that they are aware of the situation and the PDI's will be debited back. At least they had a definitive answer this time!
PDI ADD TIME CADILLAC SRX - 12/04/2009
hey, im sure there is a simple answer to this, but i have yet to find what im looking for. I have a PDI ADD claim for 2010 Cadillac SRX - vehicle build shows dealer installed roof cross rails rpo VQQ - ive looked in the LTG and i dont see labor time...
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
Same problem here. I sent it in and asked .2 and was rejected. I returned it with .1 hr. and we'll see wheat happens tomorrow!
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
WE HAVE NEVER HAD TO ADD THESE TO OU SRX, LTG DOES NOT SHOW ON LPO FOR VQQ. WHAT IS YOUR VIN & DOES VIS SHOW ROOF RAILS AS A DEALER INSTALLED ITEM?
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
well, now i have 2 RO's with the same issue, vin 3GYFNBEY9AS546404 RPO VQQ .... is one. MY TECH FLAGGED 1.0????? LOL
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
Well, That didn't work! Doesn't pay .1 hr either! Rejected again. I expect there is a system problem. I'll H route and see what happens! Merry Christmas!
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
This particular 2010 Cadillac SRX does show a dealer installed option of Roof Cross Rails (VQQ) in GMVIS although there IS NOT a labor allowance for their installation in the LTG with operation Z6998. Additionally, I reviewed active and archived administrative ...
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Called DBC and Ana told me there is no extra time allowed for the installation of VQQ cross rails. They are included in the PDI time. So there, Brian
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Thanx for the detective work Brian.....
PDI ADD QUESTION - 12/18/2009
WE HAVE A TRUCK THAT WERE INSTALLING 20" WHEEL AND TIRES (VS3) I KNOW I USE LABOR OP Z6998 CLAIM TYPE I PAYS 0.9, QUESTION I HAVE IS DO I USE LABOR WPDC AND CC/FC- MG/99 LIKE A NORMAL PDI ? FIRST SUBMIT WITH ADD ON'S. THANKS
DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
I HAVE TRIED TO PROCESS CLAIMS FOR PDI ACCESSORY ADD ON SUCH AS BED RAIL, COVERS ETC.... UNDER THE ZPDI / Z6998 FOR EXCESS LABOR --- ANY SUGGESTIONS
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
Are you putting the time as additional time?
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
NO I WAS PUTTING AS BASE TIME --- THANK YOU
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
Rhonda, my computer is acting up this morning and won't pull your question back up, so I hope this gets to you. For PDI reimbursement for use labor op Z6998, the time for the work done goes in additional time, not base time and transaction type is ZPDI....
Sorry misunderstood. No, we do not pay extra if Gm doesn't pay. 1.4 is plenty of time. But I do see tech side. GM leaves it off we need to be paid to put it on. What makes V22 or others any different?
Re: PDI adds- loose shipped parts - 01/08/2010
I WOULD SUGGEST CONTACTING YOUR REP FOR ASSISTANCE ON THAT
Re: PDI adds- loose shipped parts - 01/11/2010
Our Service Manager made the "executive" decision that if the RPO of the vehicle isn't included in the PDI adds list then the part was to be installed with the time included for prep. Just thought I'd give an update on how we are handling these. Thanks...
ZDPI - 02/09/2010
Does anyone know what the labor op for global warranty PDI?
Re: Parts Missing From LPO Add-on DVD headrests - 11/18/2009
Was it reported on the PDI inspection?
GWM & PDI Auto Pay Issue - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
Re:PDI - 02/19/2010
What is the correct way to claim labor op Z6999 fluids in Reynolds system? I am using zpdi trans type but they always get rejected for no quantity requested for item Z6999. I have tried using a gm part # for the fluid & tried submitting as net item. What...
2010 Camaro PDI Adds Discrepancy - 10/21/2009
On the J&L PDI card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 10/22/2009
SO THE J&L PDI QUICK REFERENCE CARD IS INCORRECT TOO ???
Claim Memo 061-PDI overpayments? - 11/30/2009
Just wondered if any one else had their PDI auto-payments overpaid on Friday's claim memo-#061? We're still on WINS system and all of our PDI's overpaid by 0.2 labor hours. Re-checked labor time guide and times have not changed. Called DBC and they...
Re: Claim Memo 061-PDI overpayments? - 11/30/2009
YES, MY PDI'S OVERPAID, BY .1 TO .2 OVER WHAT WAS CLAIMED, I GUESS GM WILL DEBIT BACK ON THEIR OWN, ACCORDING TO WHAT THE DBC IS TELLING YOU? CURRENTLY USING WINS
Re: Claim Memo 061-PDI overpayments? - 12/01/2009
Claim memo 062 PDI's also overpayed today, so called DBC again and they did say that they are aware of the situation and the PDI's will be debited back. At least they had a definitive answer this time!
PDI ADD TIME CADILLAC SRX - 12/04/2009
hey, im sure there is a simple answer to this, but i have yet to find what im looking for. I have a PDI ADD claim for 2010 Cadillac SRX - vehicle build shows dealer installed roof cross rails rpo VQQ - ive looked in the LTG and i dont see labor time...
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
Same problem here. I sent it in and asked .2 and was rejected. I returned it with .1 hr. and we'll see wheat happens tomorrow!
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
WE HAVE NEVER HAD TO ADD THESE TO OU SRX, LTG DOES NOT SHOW ON LPO FOR VQQ. WHAT IS YOUR VIN & DOES VIS SHOW ROOF RAILS AS A DEALER INSTALLED ITEM?
Re: PDI ADD TIME CADILLAC SRX - 12/10/2009
well, now i have 2 RO's with the same issue, vin 3GYFNBEY9AS546404 RPO VQQ .... is one. MY TECH FLAGGED 1.0????? LOL
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
Well, That didn't work! Doesn't pay .1 hr either! Rejected again. I expect there is a system problem. I'll H route and see what happens! Merry Christmas!
Re: PDI ADD TIME CADILLAC SRX - 12/11/2009
This particular 2010 Cadillac SRX does show a dealer installed option of Roof Cross Rails (VQQ) in GMVIS although there IS NOT a labor allowance for their installation in the LTG with operation Z6998. Additionally, I reviewed active and archived administrative ...
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Called DBC and Ana told me there is no extra time allowed for the installation of VQQ cross rails. They are included in the PDI time. So there, Brian
Re: PDI ADD TIME CADILLAC SRX - 12/14/2009
Thanx for the detective work Brian.....
PDI ADD QUESTION - 12/18/2009
WE HAVE A TRUCK THAT WERE INSTALLING 20" WHEEL AND TIRES (VS3) I KNOW I USE LABOR OP Z6998 CLAIM TYPE I PAYS 0.9, QUESTION I HAVE IS DO I USE LABOR WPDC AND CC/FC- MG/99 LIKE A NORMAL PDI ? FIRST SUBMIT WITH ADD ON'S. THANKS
DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
I HAVE TRIED TO PROCESS CLAIMS FOR PDI ACCESSORY ADD ON SUCH AS BED RAIL, COVERS ETC.... UNDER THE ZPDI / Z6998 FOR EXCESS LABOR --- ANY SUGGESTIONS
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
Are you putting the time as additional time?
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/09/2010
NO I WAS PUTTING AS BASE TIME --- THANK YOU
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
Rhonda, my computer is acting up this morning and won't pull your question back up, so I hope this gets to you. For PDI reimbursement for use labor op Z6998, the time for the work done goes in additional time, not base time and transaction type is ZPDI....
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
Teresa Marie..... do you have the message # on that
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
G_0000050657 dated March 2, 2010
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
I think maybe she is referring to GM Messenger G_0000050657
PDI ADDS - 03/30/2010
OK I HAVE PDI ADD ON TICKET AND CANT SEEM TO GET IT PAID....NOT SURE WHAT IM DOING WRONG...PLEASE HELP...ITS A 2010 CAMARO...ENGINE COVER
Re: PDI ADDS - 03/30/2010
Are putting the time as add time?
Re: PDI ADDS - 03/30/2010
I haven't had to do one of these yet myself but GM clarification bulletin #2 (G_0000050657) says that you submit a ZPDI claim with labor op Z6998 with the time as "additional published time" not base time. Hope this helps!
PDI FLUID ADD, Z6999 - 05/06/2010
I have a claim for Z6999, added synthetic oil to a Corvette that was low. Claim rejected. I think there is a dollar limit on that oil, but can't find the info. Anyone got it?
PDI FLUIDS - 08/17/2010
We buy our windshield fluid from another company and we by it in bulk and it is not billed out through parts. Do you have to add it to each ticket to claim it through global, Or can you just submit it in global and credit 61D as a total on the credit ...
Re: PDI FLUIDS - 08/19/2010
We get our washer fluid the same way. We bill the PDI fluids as net items (including washer fluid) and chalk it up to shop supplies with customer vehicles. We have a dollar amount billed for each fluid add in net items for each PDI we do and get paid...
Re: PDI FLUIDS - 08/23/2010
Thanks Becky for the input.
PDI BATTERY - 12/02/2010
Received a 2011 Equinox yesterday and the battery was dead on the truck. Charged and then test the battery. Battery failed test. Should this be done as Warranty or Transportation claim?
Re: PDI BATTERY - 12/02/2010
i would think it would be warranty....and most likely have to be h routed..
Re: PDI BATTERY - 12/03/2010
P-P Art. 2.1.11- Would be a warranty transaction. I think you'll still have to call PQC for auth. as with any battery under 250 miles.
Re: PDI BATTERY - 12/03/2010
Finally got my warranty specialist on the phone. He said to submit as warranty and H-route to him. Thanks for the help.
PDI TIME - 12/08/2010
DOES ANYONE KNOW WHAT A 2011 CRUZE PAYS FOR PDI?......JL WARRANTY DOES NOT HAVE IT ON THERE LIST FOR 2011.
Re: PDI TIME - 12/08/2010
GLOBAL CONNECT WILL HAVE IT UNDER THE YEAR MAKE AND MODEL JUST PUT IN Z7000 IN THE LABOR OP SLOT AND IT'LL COME RIGHT UP. IT COMES UP AS 1.3.
PDI - 12/17/2010
WE GOT A NEW ACADIA IN AND HAD 2 KEY FOBS AND ONE KEY HOW DO I SUBMITT FOR THE LOST KEY.I CANT REMEBER THIS HAS NEVER HAPPENED BEFORE
PDI BATTERY CHECK - 12/17/2010
BULLETIN 03-06-03-004D3 TO DO THE BATTERY CHECK AND PRINT OUT USING THE MIDTRONICS GR8, HOW DO YOU PAY THE MECHINICL? DO YOU RUN TIME AS A PDI OR RUN REG. WARRANTY. THIS TAKES EXTRA TIME AND WE WOULD LIKE TO COMPENSATE THE MECHANIC IF POSSIBLE.
Re: PDI BATTERY CHECK - 12/17/2010
If it's done for the PDI there is no extra time for it, time is given in the PDI allowance for this.
Re: PDI - 12/17/2010
THE TRANSPORT CLAIM CODE IS 28086 FOR MISSING KEY. LABOR OP IS S0011. I'VE HAD SEVERAL....
Re: PDI - 12/20/2010
THANKS FOR THE HELP!!
PDI FLUID ADD ??? - 12/22/2010
WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB CARD IS CLOSED...
PDI/Battery - 02/04/2021
So with the introduction of the new PDI procedures of not charging the batttery can we claim any time when the battery does have to be charged or are they figuring that someone else besides the techs will be doing this? Also if the battery comes in dead...
pdi washer fluid - 02/19/2021
can anyone advise me if i can claim washer fluid for pdi's. note we buy our fluid in bulk. it is not purchased from gm. can that be claim. also, how much $$ per pdi, and is there a labor op, or is it just added to net somehow. ...
Forum - 02/21/2021
Refer to the Transportation, Vehicle Storage, and PDI Policy & Procedures Manual Article 3.1.1: OptiKleen utilized by the Serice Agent to top off windshield washer solvent during the PDI may be submitted for reimbursement using labor operation...
Teresa Marie..... do you have the message # on that
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
G_0000050657 dated March 2, 2010
Re: DMS INTERACTIVE & PDI DEALER INSTALL ACCESSORIES - 03/10/2010
I think maybe she is referring to GM Messenger G_0000050657
PDI ADDS - 03/30/2010
OK I HAVE PDI ADD ON TICKET AND CANT SEEM TO GET IT PAID....NOT SURE WHAT IM DOING WRONG...PLEASE HELP...ITS A 2010 CAMARO...ENGINE COVER
Re: PDI ADDS - 03/30/2010
Are putting the time as add time?
Re: PDI ADDS - 03/30/2010
I haven't had to do one of these yet myself but GM clarification bulletin #2 (G_0000050657) says that you submit a ZPDI claim with labor op Z6998 with the time as "additional published time" not base time. Hope this helps!
PDI FLUID ADD, Z6999 - 05/06/2010
I have a claim for Z6999, added synthetic oil to a Corvette that was low. Claim rejected. I think there is a dollar limit on that oil, but can't find the info. Anyone got it?
PDI FLUIDS - 08/17/2010
We buy our windshield fluid from another company and we by it in bulk and it is not billed out through parts. Do you have to add it to each ticket to claim it through global, Or can you just submit it in global and credit 61D as a total on the credit ...
Re: PDI FLUIDS - 08/19/2010
We get our washer fluid the same way. We bill the PDI fluids as net items (including washer fluid) and chalk it up to shop supplies with customer vehicles. We have a dollar amount billed for each fluid add in net items for each PDI we do and get paid...
Re: PDI FLUIDS - 08/23/2010
Thanks Becky for the input.
PDI BATTERY - 12/02/2010
Received a 2011 Equinox yesterday and the battery was dead on the truck. Charged and then test the battery. Battery failed test. Should this be done as Warranty or Transportation claim?
Re: PDI BATTERY - 12/02/2010
i would think it would be warranty....and most likely have to be h routed..
Re: PDI BATTERY - 12/03/2010
P-P Art. 2.1.11- Would be a warranty transaction. I think you'll still have to call PQC for auth. as with any battery under 250 miles.
Re: PDI BATTERY - 12/03/2010
Finally got my warranty specialist on the phone. He said to submit as warranty and H-route to him. Thanks for the help.
PDI TIME - 12/08/2010
DOES ANYONE KNOW WHAT A 2011 CRUZE PAYS FOR PDI?......JL WARRANTY DOES NOT HAVE IT ON THERE LIST FOR 2011.
Re: PDI TIME - 12/08/2010
GLOBAL CONNECT WILL HAVE IT UNDER THE YEAR MAKE AND MODEL JUST PUT IN Z7000 IN THE LABOR OP SLOT AND IT'LL COME RIGHT UP. IT COMES UP AS 1.3.
PDI - 12/17/2010
WE GOT A NEW ACADIA IN AND HAD 2 KEY FOBS AND ONE KEY HOW DO I SUBMITT FOR THE LOST KEY.I CANT REMEBER THIS HAS NEVER HAPPENED BEFORE
PDI BATTERY CHECK - 12/17/2010
BULLETIN 03-06-03-004D3 TO DO THE BATTERY CHECK AND PRINT OUT USING THE MIDTRONICS GR8, HOW DO YOU PAY THE MECHINICL? DO YOU RUN TIME AS A PDI OR RUN REG. WARRANTY. THIS TAKES EXTRA TIME AND WE WOULD LIKE TO COMPENSATE THE MECHANIC IF POSSIBLE.
Re: PDI BATTERY CHECK - 12/17/2010
If it's done for the PDI there is no extra time for it, time is given in the PDI allowance for this.
Re: PDI - 12/17/2010
THE TRANSPORT CLAIM CODE IS 28086 FOR MISSING KEY. LABOR OP IS S0011. I'VE HAD SEVERAL....
Re: PDI - 12/20/2010
THANKS FOR THE HELP!!
PDI FLUID ADD ??? - 12/22/2010
WE HAVE A 2011 SILVERADO -- THE PDI JOB CARD WAS CLOSED, THEN THE TECH STATED "OH YEA" I HAD TO PUT IN DIESEL EXHAUST FLUID PER BULLETIN #10-06-04-013..... THIS IS THE 1ST FLUID ADD ON A PDI - HOW WOULD I CLAIM IT AT THIS POINT, THE JOB CARD IS CLOSED...
PDI/Battery - 02/04/2021
So with the introduction of the new PDI procedures of not charging the batttery can we claim any time when the battery does have to be charged or are they figuring that someone else besides the techs will be doing this? Also if the battery comes in dead...
pdi washer fluid - 02/19/2021
can anyone advise me if i can claim washer fluid for pdi's. note we buy our fluid in bulk. it is not purchased from gm. can that be claim. also, how much $$ per pdi, and is there a labor op, or is it just added to net somehow. ...
Forum - 02/21/2021
Refer to the Transportation, Vehicle Storage, and PDI Policy & Procedures Manual Article 3.1.1: OptiKleen utilized by the Serice Agent to top off windshield washer solvent during the PDI may be submitted for reimbursement using labor operation...
Forum - 02/25/2021
Do you claim that amount on every PDI?
PDI TAX - 08/31/2020
Has GM started paying taxes on some PDI's?? I just noticed this on my credit memo this morning.
PDI LPO's - 02/18/2022
I have my PDI tech clock for the LPO's because lets face it, it is processed as a warranty claim. That being said, has anyone seen where it is said that they do not? I am hoping so because what a pain it is to be honest. GM knows which vehicles...
PDI LPO-Brake Pad Kit - 06/14/2022
Has anyone done this LPO for the front and rear brake pad kit? I also have brake fluid billed out and was wondering if they will accept this additional part as usually you can't bill out parts on LPO claims.Thanks, Carol
2024 Traverse PDI LPO's - 05/21/2024
Hi2024 Traverse FWDI saw the email that stated that the PDI time for the Traverse was raised from 1.1 to 1.4. It also states that it now includes installation of the non accessory mats. I have a vehicle where we replaced the following LPO's RIA and RIB...
2024 EQUINOX AND BLAZER EV PDI - 08/15/2024
Is anyone else having the issue of GM not paying certain dealer installed accessories that need to be installed on the vehicle when it arrives? the accessories not paying for the Equinox EV is the roof rack and for the Blazer EV it's the black bowtie ...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
DEF on PDI Labor op 0590062 - 09/12/2022
I submitted this labor op to claim DEF on a PDI but the max it paid was $1.99 is that correct?
Vette pdi time with option pkg PDV - 09/16/2022
We have several 2023 Vettes,,,,such as 1G1YB3D40P5106286 when you look at the build for this vette,,,it has a dealer installed optioin pkg PDV but when you go to look up that option pkg under 0590032 it doesnt give a time?? but ...
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? My manager asking me and I can't seem to find anything.
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? I can't seem to find anything. New service manager that came from different manufacturer where fuel was claimable.
Service Manager signature on PDI form - 03/29/2023
Does anyone know if the service manager signature is still required on the PDI inspection form? If not is there documentation that states that?
PDI for 2023 Colorado - 05/02/2023
When will the PDI Accessories be ready for 2023 Colorado they are not in SI
Forum - 05/04/2023
and if you look in Jlwarranty PDI there is no 2023 Colorado listed
Adding Oil during PDI? - 01/16/2018
Would anyone be able to tell me how we submit for oil added during a Pre-delivery Inspection? What labor operation to use, does the part number go in Misc, would it be ZReg, and does it need GM Auth?
Just checked the PDI times - 11/07/2017
I just was checking some PDI times on the search resource page and I found that they are incorrect. Did I miss something regarding an issue with it?
Auto PDI - 07/05/2017
We had a warranty pay increase May 1, 2017. I have several Auto PDI at our old rate and then the vehicles got delivered to dealership in May. Is there any way to get the difference since the actual PDI was not preformed until the rate increase and...
PDI Tag Bracket - 07/06/2017
Can anyone tell me how to collect for the tag bracket missing in a new vehicle?
2017 VOLTS - PDI SEALED BODY BAG MISSING PARTS - 09/26/2017
I have heard that this is a issue on quite a few volts we have received .... trying to see if there is any documentation for claiming purposes. But I havent seem to come across anything yet
Laser cut keys on a new vehicle PDI - 01/05/2017
I have not had this happen before, but we installed a remote start at the time of PDI S6p (dealer installed), but the keys that came needed to be cut? We do not have a laser cut machine, so had to take them to a dealer that did to cut the keys....
0590052 - PDI RELATED ADD FLUIDS - 02/14/2017
WHAT IS THE PROPER WAY OF HANDLING ONE OF THESE CLAIMS? I HAVE A DIESEL COLORADO, THAT WE TOPPED THE DEF FLUID BEFORE HANDING IT TO THE CUSTOMER, AND WE USED ONE BOTTLE OF DEF FLUID. PART NUMBER 19286292. I PUT IT ON THE PARTS ...
EXPRESS VAN CARGO PDI TIMES - 03/15/2017
... find information to explain which is the correct base time to choose when performing Express van PDIs? If you search SI for document id 4414905 you'll see the below description. I used to have a sheet long ago that listed the VIN breakdowns to...
Forum - 03/30/2017
pdi accessories claims are fixed !
Do you claim that amount on every PDI?
PDI TAX - 08/31/2020
Has GM started paying taxes on some PDI's?? I just noticed this on my credit memo this morning.
PDI LPO's - 02/18/2022
I have my PDI tech clock for the LPO's because lets face it, it is processed as a warranty claim. That being said, has anyone seen where it is said that they do not? I am hoping so because what a pain it is to be honest. GM knows which vehicles...
PDI LPO-Brake Pad Kit - 06/14/2022
Has anyone done this LPO for the front and rear brake pad kit? I also have brake fluid billed out and was wondering if they will accept this additional part as usually you can't bill out parts on LPO claims.Thanks, Carol
2024 Traverse PDI LPO's - 05/21/2024
Hi2024 Traverse FWDI saw the email that stated that the PDI time for the Traverse was raised from 1.1 to 1.4. It also states that it now includes installation of the non accessory mats. I have a vehicle where we replaced the following LPO's RIA and RIB...
2024 EQUINOX AND BLAZER EV PDI - 08/15/2024
Is anyone else having the issue of GM not paying certain dealer installed accessories that need to be installed on the vehicle when it arrives? the accessories not paying for the Equinox EV is the roof rack and for the Blazer EV it's the black bowtie ...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
Auto PDI payments - 11/04/2024
Does anyone else have a bunch of Tahoe Automatic PDI payments stuck in Pending Status? I have about 30.I tried to Chat with GM DBC and they told me to contact my Warranty support specialist because they are pending and after talking to her last...
DEF on PDI Labor op 0590062 - 09/12/2022
I submitted this labor op to claim DEF on a PDI but the max it paid was $1.99 is that correct?
Vette pdi time with option pkg PDV - 09/16/2022
We have several 2023 Vettes,,,,such as 1G1YB3D40P5106286 when you look at the build for this vette,,,it has a dealer installed optioin pkg PDV but when you go to look up that option pkg under 0590032 it doesnt give a time?? but ...
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? My manager asking me and I can't seem to find anything.
FUEL ON A PDI - 12/05/2022
Hello, all. Was wondering if there was a way to claim fuel for a PDI? I can't seem to find anything. New service manager that came from different manufacturer where fuel was claimable.
Service Manager signature on PDI form - 03/29/2023
Does anyone know if the service manager signature is still required on the PDI inspection form? If not is there documentation that states that?
PDI for 2023 Colorado - 05/02/2023
When will the PDI Accessories be ready for 2023 Colorado they are not in SI
Forum - 05/04/2023
and if you look in Jlwarranty PDI there is no 2023 Colorado listed
Adding Oil during PDI? - 01/16/2018
Would anyone be able to tell me how we submit for oil added during a Pre-delivery Inspection? What labor operation to use, does the part number go in Misc, would it be ZReg, and does it need GM Auth?
Just checked the PDI times - 11/07/2017
I just was checking some PDI times on the search resource page and I found that they are incorrect. Did I miss something regarding an issue with it?
Auto PDI - 07/05/2017
We had a warranty pay increase May 1, 2017. I have several Auto PDI at our old rate and then the vehicles got delivered to dealership in May. Is there any way to get the difference since the actual PDI was not preformed until the rate increase and...
PDI Tag Bracket - 07/06/2017
Can anyone tell me how to collect for the tag bracket missing in a new vehicle?
2017 VOLTS - PDI SEALED BODY BAG MISSING PARTS - 09/26/2017
I have heard that this is a issue on quite a few volts we have received .... trying to see if there is any documentation for claiming purposes. But I havent seem to come across anything yet
Laser cut keys on a new vehicle PDI - 01/05/2017
I have not had this happen before, but we installed a remote start at the time of PDI S6p (dealer installed), but the keys that came needed to be cut? We do not have a laser cut machine, so had to take them to a dealer that did to cut the keys....
0590052 - PDI RELATED ADD FLUIDS - 02/14/2017
WHAT IS THE PROPER WAY OF HANDLING ONE OF THESE CLAIMS? I HAVE A DIESEL COLORADO, THAT WE TOPPED THE DEF FLUID BEFORE HANDING IT TO THE CUSTOMER, AND WE USED ONE BOTTLE OF DEF FLUID. PART NUMBER 19286292. I PUT IT ON THE PARTS ...
EXPRESS VAN CARGO PDI TIMES - 03/15/2017
... find information to explain which is the correct base time to choose when performing Express van PDIs? If you search SI for document id 4414905 you'll see the below description. I used to have a sheet long ago that listed the VIN breakdowns to...
Forum - 03/30/2017
pdi accessories claims are fixed !
Forum - 04/14/2017
MY PDI FLUID (OPTIKLEEN) IS ALWAYS AS A NET ITEM, WITH MARK-UP. DEF FLUID IS THE ONLY FLUID I WOULD CONSIDER ADDING TO THE PDI FLUIDS CLAIM. WE DO NOT ADD THE DEF FLUID TO THE TRUCKS UNTIL THEY ARE SOLD, HERE, AND 99.9% OF THE TIME, SALES JUST BYPASSES...
Labor op 0590062 DEF TOP OFF AT PDI - 04/20/2017
... amount exceeds the allowance for labor op. 0590052. I was informed to use labor op 0590062 for PDI DEF FLUID ADDS. I asked if there was a bulletin explaining the change and was informed that there is not yet a bulletin that they will have one up soon...
New PDI Time Allowance Search Tool - 05/22/2017
If you have downloaded our PDI Time Allowance Help Cards in the past, you may have noticed that they can become quite lengthy. So we've developed an online quick search tool with all the same information as the cards... just faster and more...
Forum - 12/19/2017
If your dealer is set-up as auto-paid pdi's, the credit will be sitting in your PDI account/schedule. The only ones I have ever submitted for, are fleet vehicles delivered to our dealer, that did not auto-pay. My PDI tickets have a PDI line, which I zero...
Forum - 03/02/2018
Karyl: It sounds like you are adjusting the auto paid PDI transaction, labor operation 0590072, for fluid adds? If that is the case, you are associating parts (fluid) expense with the PDI base time rather than with the PDI fluid add labor operation, 0590052;...
PDI and Diagnostic Time Allowance GM Update - 03/29/2018
... "Pre-Delivery Inspection & Diagnostic Time Allowance Update" yesterday with a new streamlined PDI process and a little bit of info on the diagnostic time. As far as the PDI goes, I understand that it is for 2019 model years and will be cutting 0.3...
Added operation lines on a PDI (Prep)? - 04/26/2018
Would anyone know what the authorization requirements would be for an added operation on a PDI? Of course I can't find anything in P&P to help me. I have a prep vehicle that while the tech was test driving the new vehicle, there was an...
PDI LPO RIA and RIB Labor Reduction - 07/16/2018
Hi,Has anyone noticed a reduction in the labor for 0590032 for RIA and RIB on '18 Traverse's and '18 Acadia's? We used to get .1 for each, but the last couple that I've done rejected for labor excessive for labor operation. I reduced claim ...
PDI/In Stock Recall Approval - 09/13/2018
Does the Service Manager have to sign the Job Card for In-Stock Recalls? For PDI's?
Forum - 03/15/2019
I have heard of dealers contacting the other store to request "payment " for the PDI vs performing a self-debit of the auto payment. Basically, the invoicing dealer cuts a check for the PDI and issues it to the dealership that actually...
Requesting payment for PDI - 04/04/2019
... one laughs at me. I have 3 vehicles in our inventory that we have not been paid for yet on PDI's. (IVH says "no" for all of them). And we don't like to complete the PDI's until we are paid.How to I submit a claim to get paid? LOLTh...
PDI with RPO's to install at the dealership - 04/23/2019
I have yet to do this, so would love guidance.I have a 2019 Silverado with an RPO for Bed Lighting to be installed at the dealership. It's not an LPO. Is this to be submitted with the LPO Labor Op (0590032) or..... help? Thank ...
Forum - 08/23/2019
Refer to P&P manual Transportation.vehicle storage& Pdi policy section 1.1.6
PDI TIME PUNCH - 09/26/2019
... (was thrown into Warranty) that each Warranty Line NEEDS to have its own time punch...even for PDI. So for instance there would be a punch for PDI Fluids and also for PDI Dealer installed Accessories as those are BOTH Warranty Lines and different...
Forum - 09/19/2018
They should be signing off on customer signature on the PDI hardcopy and on service mgr line on the PDI check sheet though right? When you say PDI's are excluded is that an add on line for a PDI or a recall? I didn't think we had to have recalls added...
missing labor time - 01/15/2020
are provider is DealerTrack/Arkona, I have all labor times available to book an RO, except for PDI (0590072) and PDI add-on (0590032). I have to go into Global to get the labor time to book my Tech for the repair. I contacted both DBC and DealerTrack...
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Based on the PDI sheet that should be filled out by the tech, I don't see anything that allows for cleaning. Our dealership pays the tech who performs the PDI the entire amount. Our detailers pay doesn't have anything to do with the PDI. Having said...
Re: What would you do (Battery Claim)? - 10/16/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] Have run into a couple of these,contact dealer that got paid for PDI and they should be able to issue your dealership a chec...
Forum - 09/01/2020
A Global Message was released today in regards to tax incorrectly paid on PDI auto-payments. (Reference Number: 202009010321): General Motors discovered an error in PDI auto-payment where tax was incorrectly applied to select PDI transactions processed...
Forum - 01/17/2018
kturner: PDI Related Fluid Adds: Labor Operation 0590052 / Transaction Type: ZPDI / Submit added fluids in the parts field of the transaction Karyl: Please refer to Global Message GCUS-9-4413 Correct Transaction Submission of Washer Fluid and DEF...
Forum - 01/17/2018
When we claim for Optikleen that was added during the PDI, we simply go into the paid claim using "view by job card" and A----- (last 5 of VIN) to pull up the auto paid PDI. Do an adjust, add any fluids in the parts section and submit with notes...
Forum - 12/20/2016
... another dealer and courtesy delivered to our dealership. The ordering dealer was issued the auto PDI. I called the dealer and asked if the warranty administrator could issue a full debit in GWM so I could submit for the PDI. No complaints and didnt...
Forum - 02/14/2017
Refer to the following excerpt from the Transportation, Vehicle Storage, and PDI Policy Manual Article 3.1.1: If additional fluids i.e. engine oil, transmission fluid, coolant, DEF fluid (diesel applications), Optikleen are added during PDI, Service Agent...
Forum - 06/20/2019
... that. If you look at the IVH report and there is a claim at the bottom that shows payment for the PDI with a transaction number that begins with A then someone got paid for it. You can click delivery information and make sure it was you. I get these...
Re: ANY KIA PEOPLE OUT THERE - 10/09/2008
Our store has PDI & PDI adds on one RO. If anything else is found (usually a transportation claim, ugh) we put it on a separate RO. That way you don't have your prep standing open on your schedule and all the paperwork for the warranty claim stands...
MY PDI FLUID (OPTIKLEEN) IS ALWAYS AS A NET ITEM, WITH MARK-UP. DEF FLUID IS THE ONLY FLUID I WOULD CONSIDER ADDING TO THE PDI FLUIDS CLAIM. WE DO NOT ADD THE DEF FLUID TO THE TRUCKS UNTIL THEY ARE SOLD, HERE, AND 99.9% OF THE TIME, SALES JUST BYPASSES...
Labor op 0590062 DEF TOP OFF AT PDI - 04/20/2017
... amount exceeds the allowance for labor op. 0590052. I was informed to use labor op 0590062 for PDI DEF FLUID ADDS. I asked if there was a bulletin explaining the change and was informed that there is not yet a bulletin that they will have one up soon...
New PDI Time Allowance Search Tool - 05/22/2017
If you have downloaded our PDI Time Allowance Help Cards in the past, you may have noticed that they can become quite lengthy. So we've developed an online quick search tool with all the same information as the cards... just faster and more...
Forum - 12/19/2017
If your dealer is set-up as auto-paid pdi's, the credit will be sitting in your PDI account/schedule. The only ones I have ever submitted for, are fleet vehicles delivered to our dealer, that did not auto-pay. My PDI tickets have a PDI line, which I zero...
Forum - 03/02/2018
Karyl: It sounds like you are adjusting the auto paid PDI transaction, labor operation 0590072, for fluid adds? If that is the case, you are associating parts (fluid) expense with the PDI base time rather than with the PDI fluid add labor operation, 0590052;...
PDI and Diagnostic Time Allowance GM Update - 03/29/2018
... "Pre-Delivery Inspection & Diagnostic Time Allowance Update" yesterday with a new streamlined PDI process and a little bit of info on the diagnostic time. As far as the PDI goes, I understand that it is for 2019 model years and will be cutting 0.3...
Added operation lines on a PDI (Prep)? - 04/26/2018
Would anyone know what the authorization requirements would be for an added operation on a PDI? Of course I can't find anything in P&P to help me. I have a prep vehicle that while the tech was test driving the new vehicle, there was an...
PDI LPO RIA and RIB Labor Reduction - 07/16/2018
Hi,Has anyone noticed a reduction in the labor for 0590032 for RIA and RIB on '18 Traverse's and '18 Acadia's? We used to get .1 for each, but the last couple that I've done rejected for labor excessive for labor operation. I reduced claim ...
PDI/In Stock Recall Approval - 09/13/2018
Does the Service Manager have to sign the Job Card for In-Stock Recalls? For PDI's?
Forum - 03/15/2019
I have heard of dealers contacting the other store to request "payment " for the PDI vs performing a self-debit of the auto payment. Basically, the invoicing dealer cuts a check for the PDI and issues it to the dealership that actually...
Requesting payment for PDI - 04/04/2019
... one laughs at me. I have 3 vehicles in our inventory that we have not been paid for yet on PDI's. (IVH says "no" for all of them). And we don't like to complete the PDI's until we are paid.How to I submit a claim to get paid? LOLTh...
PDI with RPO's to install at the dealership - 04/23/2019
I have yet to do this, so would love guidance.I have a 2019 Silverado with an RPO for Bed Lighting to be installed at the dealership. It's not an LPO. Is this to be submitted with the LPO Labor Op (0590032) or..... help? Thank ...
Forum - 08/23/2019
Refer to P&P manual Transportation.vehicle storage& Pdi policy section 1.1.6
PDI TIME PUNCH - 09/26/2019
... (was thrown into Warranty) that each Warranty Line NEEDS to have its own time punch...even for PDI. So for instance there would be a punch for PDI Fluids and also for PDI Dealer installed Accessories as those are BOTH Warranty Lines and different...
Forum - 09/19/2018
They should be signing off on customer signature on the PDI hardcopy and on service mgr line on the PDI check sheet though right? When you say PDI's are excluded is that an add on line for a PDI or a recall? I didn't think we had to have recalls added...
missing labor time - 01/15/2020
are provider is DealerTrack/Arkona, I have all labor times available to book an RO, except for PDI (0590072) and PDI add-on (0590032). I have to go into Global to get the labor time to book my Tech for the repair. I contacted both DBC and DealerTrack...
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Based on the PDI sheet that should be filled out by the tech, I don't see anything that allows for cleaning. Our dealership pays the tech who performs the PDI the entire amount. Our detailers pay doesn't have anything to do with the PDI. Having said...
Re: What would you do (Battery Claim)? - 10/16/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] Have run into a couple of these,contact dealer that got paid for PDI and they should be able to issue your dealership a chec...
Forum - 09/01/2020
A Global Message was released today in regards to tax incorrectly paid on PDI auto-payments. (Reference Number: 202009010321): General Motors discovered an error in PDI auto-payment where tax was incorrectly applied to select PDI transactions processed...
Forum - 01/17/2018
kturner: PDI Related Fluid Adds: Labor Operation 0590052 / Transaction Type: ZPDI / Submit added fluids in the parts field of the transaction Karyl: Please refer to Global Message GCUS-9-4413 Correct Transaction Submission of Washer Fluid and DEF...
Forum - 01/17/2018
When we claim for Optikleen that was added during the PDI, we simply go into the paid claim using "view by job card" and A----- (last 5 of VIN) to pull up the auto paid PDI. Do an adjust, add any fluids in the parts section and submit with notes...
Forum - 12/20/2016
... another dealer and courtesy delivered to our dealership. The ordering dealer was issued the auto PDI. I called the dealer and asked if the warranty administrator could issue a full debit in GWM so I could submit for the PDI. No complaints and didnt...
Forum - 02/14/2017
Refer to the following excerpt from the Transportation, Vehicle Storage, and PDI Policy Manual Article 3.1.1: If additional fluids i.e. engine oil, transmission fluid, coolant, DEF fluid (diesel applications), Optikleen are added during PDI, Service Agent...
Forum - 06/20/2019
... that. If you look at the IVH report and there is a claim at the bottom that shows payment for the PDI with a transaction number that begins with A then someone got paid for it. You can click delivery information and make sure it was you. I get these...
Re: ANY KIA PEOPLE OUT THERE - 10/09/2008
Our store has PDI & PDI adds on one RO. If anything else is found (usually a transportation claim, ugh) we put it on a separate RO. That way you don't have your prep standing open on your schedule and all the paperwork for the warranty claim stands...
Re: coding fluid claims - 05/11/2009
I USUALLY CLAIM ADD FLUIDS AS TYPE "I" CC=MG FC=99 LABOP=Z6999 NET $6.40 IT PAYS EVERY TIME. I CLAIM THIS ON OUR PDI'S FOR OPTIKLEEN(WASHER FLUID).USING A SEPERATE REPAIR ORDER FOR THIS CLAIM. YOU CAN'T HAVE ANY THING ON A PDI RO BUT A PDI.NO NEED TO...
PDI's - 09/19/2007
Our area rep came in and did a PDI audit. Does anyone know where in the Policy and Procedure manual it states that the work order has to be signed by the service manager? I know he has to sign the PDI form itself, but the hard copy??????????
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Re: 2011 Duramax - 07/20/2010
Just FYI, you can submit for other fluids on the PDI. Look at G_0000059652. "The Global Warranty Management System has been updated to allow a submission for other fluids during PDI (ie: washer fluid) and then a fill for the DEF fluid at time of sale...
PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/26/2013
I have a claim for accessory cruise control install as a dealer add on a PDI. I submitted it the same way I submit for step bars or wheel liners, but it is rejecting. LOC 0590032 is the opcode for pdi adds. What is happening?
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
Close the PDI ticket and make a new one for the added things sales is looking for. Once the PDI is accepted, I usually don't have any trouble getting the second job card to pay. We haven't gotten to the VOLT yet, we're in the west but it works on o...
Re: WIFI ACCESSORY - 09/19/2014
It is not a PDI dealer install. Customer bought the GM accessory WIFI package to add to the vehicle. The vehicle does not have that RPO code either. It will reject as a ZPDI because it is not part of the PDI.
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Hello, the PDI time help card states 2014 Sonic pays 1.0 base, but it actually pays 1.1 for the PDI. I didn't see another area to report this.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
A complete listing of all of the PDI adds can also be found on the Warranty Community page in the Resources tab under Warranty Help Cards. The 2014 PDI Reference Card lists all of the 2014 model year PDI add time allowances. There is an add for RPO...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Forum - 06/20/2019
i am trying to close out a pdi ticket that was a fleet delivery but i keep getting a rejection that the base labor time exceeds the code 0590072
Forum - 02/18/2019
Reference the Transportation, Vehicle Storage, and PDI Policy Manual Article 1.1.13 (Reimbursement for Transportation Transactions).
WIRELESS CHARGING SYSTEM RPO - 02/22/2019
We are doing a PDI on an 2019 acadia and are adding factory invoiced option 5ZI, wireless charging system. This RPO labor time is not included in the master list under PDI adds. Has anyone had experience with this? When I looked up wireless charging...
Forum - 02/27/2018
cbellwaradmin: Access the transaction history in IVH to view the PDI Auto Pay (labor operation 0590072). The job card number will be displayed with an A and the last 5 digits of the VIN. A job card is created when PDI Fluid Adds are necessary (washer...
LPO ACCESSORIES LABOR OP 0590032 - 03/28/2017
IS ANYONE ELSE HAVING PROBLEMS SUBMITTING PDI ACCESSORIES UNDER LABOR OP 0590032 AND GETTING REJECTED FOR CODE 084 ????
Forum - 02/14/2017
PDI Fluid Adds are entered with labor operation 0590052 - transaction type ZPDI - the fluid amount is entered in the Miscellaneous Net Item field.
TRANSPORTATION CLAIM, MISSING CENTER CAPS - 01/31/2018
I CAN'T FIND THE CORRECT LABOR OPERATION FOR REPLACING MISSING CENTER CAPS AND LICENSE PLATE BRACKET ON A PDI. TRANSPORTATION DAMAGE CODES 23 08 6. ANY IDEAS?
Forum - 10/11/2017
Please view the online training video "PDI Accessories - 0590032". The video is currently available in the Member's Area. If you are looking for clarification or information on another aspect of the PDI program please let us know! Thank you! Kristen
Forum - 01/16/2020
While I am on Reynolds, repair ops are loaded to use, with time options specific to vehicle. With PDI's, my only guess would be the variations that have popped up over the last 2 years. It used to be I could just go into the yr/make/model and get my add...
Forum - 02/18/2022
I treat it like a multiple recall situation, where as long as its not an add line (requiring separate punches) pdi & lpo install should be ok on single punch.
Forum - 02/18/2022
PDI's are not submitted for unless they have not paid automatically. We separate them. Pdi one line and then the LPO's on another
New Warranty Clerk - 06/30/2021
we switched to Tekion DMS recently and our dealership name is not printing on in stock vehicles, does GM require our name to print on the RO on a PDI?
Forum - 01/19/2023
Same... 23 Silverado 2500 rejected for washer fluid add on a pdi...
Forum - 07/26/2022
... "View Accepted Transactions" using A(last 5 of vin). This will show if you were pre-paid for the pdi and you can see how much time it pays, if you go in the claim info. We receive some 'Courtesy Delivery' vehicles, that do not pre-pay. This method allows...
Re: Labor Op Help Needed - 08/13/2008
We are a Chevrolet dealer and use Reynolds & Reynolds, but I am sure it is the same. What we do is a line for the PDI and a line for the accessories. Submitt your PDI like normal and submitt the accessories like a normal claim. but remember to use your...
I USUALLY CLAIM ADD FLUIDS AS TYPE "I" CC=MG FC=99 LABOP=Z6999 NET $6.40 IT PAYS EVERY TIME. I CLAIM THIS ON OUR PDI'S FOR OPTIKLEEN(WASHER FLUID).USING A SEPERATE REPAIR ORDER FOR THIS CLAIM. YOU CAN'T HAVE ANY THING ON A PDI RO BUT A PDI.NO NEED TO...
PDI's - 09/19/2007
Our area rep came in and did a PDI audit. Does anyone know where in the Policy and Procedure manual it states that the work order has to be signed by the service manager? I know he has to sign the PDI form itself, but the hard copy??????????
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Re: 2011 Duramax - 07/20/2010
Just FYI, you can submit for other fluids on the PDI. Look at G_0000059652. "The Global Warranty Management System has been updated to allow a submission for other fluids during PDI (ie: washer fluid) and then a fill for the DEF fluid at time of sale...
PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/26/2013
I have a claim for accessory cruise control install as a dealer add on a PDI. I submitted it the same way I submit for step bars or wheel liners, but it is rejecting. LOC 0590032 is the opcode for pdi adds. What is happening?
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
Close the PDI ticket and make a new one for the added things sales is looking for. Once the PDI is accepted, I usually don't have any trouble getting the second job card to pay. We haven't gotten to the VOLT yet, we're in the west but it works on o...
Re: WIFI ACCESSORY - 09/19/2014
It is not a PDI dealer install. Customer bought the GM accessory WIFI package to add to the vehicle. The vehicle does not have that RPO code either. It will reject as a ZPDI because it is not part of the PDI.
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Hello, the PDI time help card states 2014 Sonic pays 1.0 base, but it actually pays 1.1 for the PDI. I didn't see another area to report this.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
A complete listing of all of the PDI adds can also be found on the Warranty Community page in the Resources tab under Warranty Help Cards. The 2014 PDI Reference Card lists all of the 2014 model year PDI add time allowances. There is an add for RPO...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Forum - 06/20/2019
i am trying to close out a pdi ticket that was a fleet delivery but i keep getting a rejection that the base labor time exceeds the code 0590072
Forum - 02/18/2019
Reference the Transportation, Vehicle Storage, and PDI Policy Manual Article 1.1.13 (Reimbursement for Transportation Transactions).
WIRELESS CHARGING SYSTEM RPO - 02/22/2019
We are doing a PDI on an 2019 acadia and are adding factory invoiced option 5ZI, wireless charging system. This RPO labor time is not included in the master list under PDI adds. Has anyone had experience with this? When I looked up wireless charging...
Forum - 02/27/2018
cbellwaradmin: Access the transaction history in IVH to view the PDI Auto Pay (labor operation 0590072). The job card number will be displayed with an A and the last 5 digits of the VIN. A job card is created when PDI Fluid Adds are necessary (washer...
LPO ACCESSORIES LABOR OP 0590032 - 03/28/2017
IS ANYONE ELSE HAVING PROBLEMS SUBMITTING PDI ACCESSORIES UNDER LABOR OP 0590032 AND GETTING REJECTED FOR CODE 084 ????
Forum - 02/14/2017
PDI Fluid Adds are entered with labor operation 0590052 - transaction type ZPDI - the fluid amount is entered in the Miscellaneous Net Item field.
TRANSPORTATION CLAIM, MISSING CENTER CAPS - 01/31/2018
I CAN'T FIND THE CORRECT LABOR OPERATION FOR REPLACING MISSING CENTER CAPS AND LICENSE PLATE BRACKET ON A PDI. TRANSPORTATION DAMAGE CODES 23 08 6. ANY IDEAS?
Forum - 10/11/2017
Please view the online training video "PDI Accessories - 0590032". The video is currently available in the Member's Area. If you are looking for clarification or information on another aspect of the PDI program please let us know! Thank you! Kristen
Forum - 01/16/2020
While I am on Reynolds, repair ops are loaded to use, with time options specific to vehicle. With PDI's, my only guess would be the variations that have popped up over the last 2 years. It used to be I could just go into the yr/make/model and get my add...
Forum - 02/18/2022
I treat it like a multiple recall situation, where as long as its not an add line (requiring separate punches) pdi & lpo install should be ok on single punch.
Forum - 02/18/2022
PDI's are not submitted for unless they have not paid automatically. We separate them. Pdi one line and then the LPO's on another
New Warranty Clerk - 06/30/2021
we switched to Tekion DMS recently and our dealership name is not printing on in stock vehicles, does GM require our name to print on the RO on a PDI?
Forum - 01/19/2023
Same... 23 Silverado 2500 rejected for washer fluid add on a pdi...
Forum - 07/26/2022
... "View Accepted Transactions" using A(last 5 of vin). This will show if you were pre-paid for the pdi and you can see how much time it pays, if you go in the claim info. We receive some 'Courtesy Delivery' vehicles, that do not pre-pay. This method allows...
Re: Labor Op Help Needed - 08/13/2008
We are a Chevrolet dealer and use Reynolds & Reynolds, but I am sure it is the same. What we do is a line for the PDI and a line for the accessories. Submitt your PDI like normal and submitt the accessories like a normal claim. but remember to use your...
ANY KIA PEOPLE OUT THERE - 10/08/2008
IF WE FIND A WARRANTY ITEM ON THE PDI, DO WE NEED TO OPEN A NEW RO OR CAN WE ADD IT TO THE PDI TICKET. BTW I'M ALSO A JEEP AND HYUNDAI DEALER IF ANYONE EVER NEEDS HELP WITH THOSE LINES.
Forum - 12/05/2007
... op. No parts, no labor, only something in the net item field. The tech sure didn't check ove the PDI very well if he didn't check the oil level. Yes, it should have been checked on the PDI and fluid added at that time. Then you would claim only the...
A new one for me.... - 07/31/2008
2008 Tahoe Hybrid came in, PDI was completed. During pdi, tech noted the large HYBRID decal on the right side was peeling off, not sticking. Decal was ordered and eventually the old one was removed with a heat gun and new decal was installed. VIN 1GNFC13568R242918,...
Re: 2010 CAMARO - STRIPS - 07/30/2009
Look in the LTG under PDI adds they have add ons for rally stripes, the three letters come off of the vehicle build in VIS.
Re: What would you do (Battery Claim)? - 10/17/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] The first thing that you need to do is make sure you were the delivering dealer on VIS. If this was a dealer trade the other...
Re: ANY KIA PEOPLE OUT THERE - 01/08/2009
NEW KIA WARRANTY BULLETIN ISSUED 12-18-08, SAYS PDI HAS TO BE ON ONE RO AND ANY WARRANTY REPAIRS REQUIRE CREATION OF 2ND RO
Re: 2011 Duramax - 07/26/2010
is this an add to the pdi or do i need to get another job card written up like the z6998 labor op??
Re: 2011 Duramax - 07/27/2010
It is a PDI add just like the washer fluid and other stuff. When are they going to stop changing things on us????
Re: DEF FLUIDS - 12/09/2010
It is a ZPDI claim with fluid amt. in net item miscellaneous, just like normal PDI fluid adds.
Re: GM Accessories VPO/LPO Programs - 07/02/2009
USE Z6998 PDI ADD OPS TO GET PAID IT SHOULD ALREADY BE IN YOUR DMS FOR ADP AND R/R
Re: ZDPI - 02/09/2010
GWM still uses the Z7000 for the inspection if you have to submit for it and the Z6998 for PDI Accessory Adds, Z6999 for fluid adds.
Re: PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/26/2013
i looked at labor op 0590032, there is no time to install the cruise control, you neec to looc at labor op 0510072... hope this helps you !!
Re: PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/27/2013
Enter it as a regular Warranty Claim (WX94). Then, when you submit in GWM, check the Policy Decision button, and enter a Comment.
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Our detailer gets paid hourly, we pay the tech doing the PDI 1.0 hr. The rest goes toward the clean up expense.
Re: Looking for lop for def fluid - 04/02/2014
I didnt see one I called DBC and they said there isn't a labor op for just the fluid only if it was part of the PDI.
Warrenty help cards update - 04/15/2014
Does any one know when the warranty help cards will be updated for the 2015 PDI time allowance ? Thanks for any help
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
ON THE LABOR TIME GUIDE UNDER GENERAL INFORMATION WHERE YOU FIND THE PDI TIME YOU WIL FIND LABOR OP 0590032 IT LISTS ALL THE DEALER INSTALLED ITEMS AND TIMES..
Forum - 11/30/2016
The 2017 PDI Reference Card has been updated and is available under the Resources tab within Warranty Help Cards.
Forum - 09/29/2020
Hi pphillips! Accessory installations are typically either PDI-dealer installed-factory invoiced options submitted as a ZPDI transaction with the appropriate labor time OR as a dealer installed GM accessory installation that is submitted as a ZSET...
Forum - 04/04/2019
Hey MJBusch! Those little lapses in memory happen to the best of us! To manually submit for PDI base time: use transaction type ZPDI, labor operation 0590072, and the appropriate base labor hours for the vehicle (from the LTG). Always confirm, as you...
Forum - 05/29/2019
Refer to Transportation, Vehicle Storage, and PDI Policy Article 1.1.6: Missing parts due to theft or vandalism, should be documented on the delviery receipt and filed as a transportation claim. Vehicles with missing/incorrect options (GMC...
Forum - 10/01/2019
GM plays pretty loose with PDI, because they pay you before they even ship them. Maybe I'm stupid but I don't concern myself with timekeeping on PDI transactions. Only if they have recalls. If someone has a P&P doc I'd love to see it.
Android Auto update - 03/11/2016
... very clear on how to submit for this update. Here's what I THINK it supposed to happen. During PDI, the tech's should do the update and we should submit for ADD TIME for 0.4 hours at our regular rate. If it's a customer's car, it's 0.4 hours at regular...
SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/23/2013
I just noticed that this is missing from the J&L WARRANTY'S help card for the 2014 Silverado PDI list: To Install Rear Wheelhouse Liners (S41) ADD TIME: 0.4 This is still listed in GM's Service Information for the PDI.
Re: Dealer Installed Accessories - 11/20/2009
There is not a PDI add for hub caps...there are adds for chrome mirror *caps* (VKU), 20" *wheels* (VS3, VS5, VSA, VSB, VSC, VSD, VSF, VZJ, VZK) and 22" *wheels* (VS4, VS8, VSJ, VSK, VSN, VZH). Be sure to review the 2010 PDI reference warranty help card...
IF WE FIND A WARRANTY ITEM ON THE PDI, DO WE NEED TO OPEN A NEW RO OR CAN WE ADD IT TO THE PDI TICKET. BTW I'M ALSO A JEEP AND HYUNDAI DEALER IF ANYONE EVER NEEDS HELP WITH THOSE LINES.
Forum - 12/05/2007
... op. No parts, no labor, only something in the net item field. The tech sure didn't check ove the PDI very well if he didn't check the oil level. Yes, it should have been checked on the PDI and fluid added at that time. Then you would claim only the...
A new one for me.... - 07/31/2008
2008 Tahoe Hybrid came in, PDI was completed. During pdi, tech noted the large HYBRID decal on the right side was peeling off, not sticking. Decal was ordered and eventually the old one was removed with a heat gun and new decal was installed. VIN 1GNFC13568R242918,...
Re: 2010 CAMARO - STRIPS - 07/30/2009
Look in the LTG under PDI adds they have add ons for rally stripes, the three letters come off of the vehicle build in VIS.
Re: What would you do (Battery Claim)? - 10/17/2008
[quote] Tara: What do I do when another dealer gets paid for a PDI when our shop shows that we performed the work?? [/quote] The first thing that you need to do is make sure you were the delivering dealer on VIS. If this was a dealer trade the other...
Re: ANY KIA PEOPLE OUT THERE - 01/08/2009
NEW KIA WARRANTY BULLETIN ISSUED 12-18-08, SAYS PDI HAS TO BE ON ONE RO AND ANY WARRANTY REPAIRS REQUIRE CREATION OF 2ND RO
Re: 2011 Duramax - 07/26/2010
is this an add to the pdi or do i need to get another job card written up like the z6998 labor op??
Re: 2011 Duramax - 07/27/2010
It is a PDI add just like the washer fluid and other stuff. When are they going to stop changing things on us????
Re: DEF FLUIDS - 12/09/2010
It is a ZPDI claim with fluid amt. in net item miscellaneous, just like normal PDI fluid adds.
Re: GM Accessories VPO/LPO Programs - 07/02/2009
USE Z6998 PDI ADD OPS TO GET PAID IT SHOULD ALREADY BE IN YOUR DMS FOR ADP AND R/R
Re: ZDPI - 02/09/2010
GWM still uses the Z7000 for the inspection if you have to submit for it and the Z6998 for PDI Accessory Adds, Z6999 for fluid adds.
Re: PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/26/2013
i looked at labor op 0590032, there is no time to install the cruise control, you neec to looc at labor op 0510072... hope this helps you !!
Re: PDI add for Cruise control rejecting for The Additional Published Time supplemental labour hours is not allowed for opcode 0590032 - 08/27/2013
Enter it as a regular Warranty Claim (WX94). Then, when you submit in GWM, check the Policy Decision button, and enter a Comment.
Re: Pre-Delivery Inspections and the detail department - 09/07/2011
Our detailer gets paid hourly, we pay the tech doing the PDI 1.0 hr. The rest goes toward the clean up expense.
Re: Looking for lop for def fluid - 04/02/2014
I didnt see one I called DBC and they said there isn't a labor op for just the fluid only if it was part of the PDI.
Warrenty help cards update - 04/15/2014
Does any one know when the warranty help cards will be updated for the 2015 PDI time allowance ? Thanks for any help
Re: Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
ON THE LABOR TIME GUIDE UNDER GENERAL INFORMATION WHERE YOU FIND THE PDI TIME YOU WIL FIND LABOR OP 0590032 IT LISTS ALL THE DEALER INSTALLED ITEMS AND TIMES..
Forum - 11/30/2016
The 2017 PDI Reference Card has been updated and is available under the Resources tab within Warranty Help Cards.
Forum - 09/29/2020
Hi pphillips! Accessory installations are typically either PDI-dealer installed-factory invoiced options submitted as a ZPDI transaction with the appropriate labor time OR as a dealer installed GM accessory installation that is submitted as a ZSET...
Forum - 04/04/2019
Hey MJBusch! Those little lapses in memory happen to the best of us! To manually submit for PDI base time: use transaction type ZPDI, labor operation 0590072, and the appropriate base labor hours for the vehicle (from the LTG). Always confirm, as you...
Forum - 05/29/2019
Refer to Transportation, Vehicle Storage, and PDI Policy Article 1.1.6: Missing parts due to theft or vandalism, should be documented on the delviery receipt and filed as a transportation claim. Vehicles with missing/incorrect options (GMC...
Forum - 10/01/2019
GM plays pretty loose with PDI, because they pay you before they even ship them. Maybe I'm stupid but I don't concern myself with timekeeping on PDI transactions. Only if they have recalls. If someone has a P&P doc I'd love to see it.
Android Auto update - 03/11/2016
... very clear on how to submit for this update. Here's what I THINK it supposed to happen. During PDI, the tech's should do the update and we should submit for ADD TIME for 0.4 hours at our regular rate. If it's a customer's car, it's 0.4 hours at regular...
SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/23/2013
I just noticed that this is missing from the J&L WARRANTY'S help card for the 2014 Silverado PDI list: To Install Rear Wheelhouse Liners (S41) ADD TIME: 0.4 This is still listed in GM's Service Information for the PDI.
Re: Dealer Installed Accessories - 11/20/2009
There is not a PDI add for hub caps...there are adds for chrome mirror *caps* (VKU), 20" *wheels* (VS3, VS5, VSA, VSB, VSC, VSD, VSF, VZJ, VZK) and 22" *wheels* (VS4, VS8, VSJ, VSK, VSN, VZH). Be sure to review the 2010 PDI reference warranty help card...
Re: GSA HANDLING ALLOWANCE - 04/23/2010
... dated 1/06 from the P&P and it says $150.00 also. •Service Agents are entitled to the normal PDI plus $150 handling allowance using labour operation Z7006. Transactions are submitted through the warranty system, using the complaint and failure codes...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Forum - 03/30/2018
The PDI time reduction included a statement about not needing to road test a new vehicle due to much better production? My tech just PDI'd a Bolt and went to road test it and the inside rear view mirror flew off of the windshield! I suppose...
LPO'S BEING ADDED ON - 06/11/2019
... addition, under the SI screen at the bottom are 3 RPO's that are also supposed to be added to the PDI claim (They are under the vehicles build, but it doesn't say 'dealer installed' next to them)This claim is rejecting due to being excessive labor.? ...
Forum - 06/20/2019
Go into your global warranty management, go to 'view transactions by jobcard' and type in A(last 5 digits of vin) and it will tell you how much you were paid in time for the pdi.
Forum - 04/25/2019
So, we have a new service magnager. He has been in this position for about a year and he is filling in for the pdi manager while on vacation. Service manager said there was no place on the epod to make notes, just a place for him to sign. Do we need to...
Forum - 05/03/2019
After you find your RPO's, i love using the PDI search right here under the resource tab. Just put in the vehicle yr.,make,and model,RPO code and it bring the time right up. It's a lot faster than searching SI ltg.
LPO for fog lights (S3U) - 05/14/2019
HiI'm trying to find the labor time for LPO S3U for installing the dealer installed fog lights at the PDI. I can't find anything on this. Has anyone else come across this?Thanks, Carol
PDI's paid to another dealer - 03/14/2019
HiWhat processes do others use when you receive a vehicle, do the PDI but the autopay has gone to another dealership. Do you request the other dealer to charge it back and then claim it? I know we've done this before for both receiving and giving. If...
Forum - 05/17/2017
Click on resources on the top of your J&l page. Go down to warranty help cards. Scroll down until you find your free printable PDI guide.
Forum - 02/22/2018
How do I pull up the auto paid PDI in Global? I have been manually creating a new transaction. It seems there should be a easier way to submit fluids only.
Forum - 12/01/2017
... to authorize that change to warranty from customer pay. I still make sure that he signs our PDI job cards...just because :)...
Forum - 12/19/2017
I had a question about the auto pay claims for PDIs. What does it mean when I have a dealer status of NO? I have a bunch of PDIs that have that status but the actual PDI process has not been done to the vehicle. My manager had me submit them and all came...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs....
Forum - 03/28/2017
I am, for the first time ever. I have no idea what they are doing now. First the deal with Coolant and now rejecting for PDI adds, I haven't seen any notice or bulletins on this. If someone sees something it would be great to know what is going on.
GM REP VEHICLE ACCESSORIES - 02/14/2020
It's been YEARS since I've done any kind of claim on something like this. A GM rep had a pdi delivered to us for his personal use and we installed a tonneau cover on it. How in the world do I go about getting a claim paid for this? Is...
LPO code SKT (CHEVY BLACK WITH BLACK BOWTIE OUTLINE WHEELS CENTER CAPS (DEALER INSTALLED) for 2022 Blazer - 02/03/2022
I had called into DBC and needed this to be added to SI, just a heads up .... I was told that this dealer installed item for a PDI will be included with the add on of the black wheels.Has anyone else run into this?
PDI'S not paid How to get paid? - 07/19/2022
We have 12 PDI's that we did, vehicles are sold.We have not been paid for the PDI"s. We got paid for fluids and LPO's. Some are over 36 dyas old.What do we do?
Email with this subject=== Technician and Service Advisor ID Number Validation in Global Warranty Management - 07/22/2021
... Manager authorizes a Goodwill reimbursement for an incidental non-warranty expense). Our PDI manager writes all the PDI's, we have a used car person who writes up all the trades and purchased units and trans claims I handle. So does this mean...
Forum - 07/17/2019
... for looking up things. I went to a binder, with the help cards from here. I also hace a sheet with pdi times and ops, most frequent accesssories added to vehicles, my schedules, dealer codes and tech numbers. With summer here, and the rise in ac related...
Forum - 07/26/2019
If the PDI base time has not been auto-paid by GM (confirm by checking IVH for payment), submit a ZPDI transaction with labor operation 0590072. Refer to the Labor Time Guide for the appropriate labor time.
Forum - 04/03/2020
We have dealertrack now and CDK previous to that..We close the pdi as an internal on line1 and add the washer fluid as a second line as warranty. Internal & Warranty close at the same time. Does 60N sound familiar- that's the way we have it set u...
Forum - 04/06/2020
You just have to have accounting build a labor type to route the money. We use ICPDI to move money in 26103 which is my PDI account. You set the labor rate as your warranty remibursement rate and then the advisor just closes it to the proper labor type...
WHY AM i GETTING THESE REJECTS - 01/19/2023
IM GETTING ERROR 903 VEHICLE NOT COMPATIBLE WITH LABOR CODE ON 22 AND 23 GMC 2500'S (SO FAR)TWO KICKED BACK, LABOR CODE 0600743 MAINT NF314794 NF319661ONE KICKED BACK FOR PDI ADD 0590032 AND DEF ADD 0590062 PF173616. HAVE I MISSED A NOTICE??
Forum - 02/15/2023
I have a situtation where the technician discovered the front and rear tow hitch covers were missing during PDI. Is this something that would need to be reported to the transporations company within the 3 day timeframe? Or do you think this could be submitted...
... dated 1/06 from the P&P and it says $150.00 also. •Service Agents are entitled to the normal PDI plus $150 handling allowance using labour operation Z7006. Transactions are submitted through the warranty system, using the complaint and failure codes...
Re: Labor Op Help Please!!! - 08/13/2008
... that still doesnt tell me how to get paid for the labor of the install.? do i claim that on the pdi ro?? is the 63.00 dollars what gm sends to parts for labor install and how do i flag the tech? do i flag them on the pdi ro?? i read the tsb and it still...
Forum - 03/30/2018
The PDI time reduction included a statement about not needing to road test a new vehicle due to much better production? My tech just PDI'd a Bolt and went to road test it and the inside rear view mirror flew off of the windshield! I suppose...
LPO'S BEING ADDED ON - 06/11/2019
... addition, under the SI screen at the bottom are 3 RPO's that are also supposed to be added to the PDI claim (They are under the vehicles build, but it doesn't say 'dealer installed' next to them)This claim is rejecting due to being excessive labor.? ...
Forum - 06/20/2019
Go into your global warranty management, go to 'view transactions by jobcard' and type in A(last 5 digits of vin) and it will tell you how much you were paid in time for the pdi.
Forum - 04/25/2019
So, we have a new service magnager. He has been in this position for about a year and he is filling in for the pdi manager while on vacation. Service manager said there was no place on the epod to make notes, just a place for him to sign. Do we need to...
Forum - 05/03/2019
After you find your RPO's, i love using the PDI search right here under the resource tab. Just put in the vehicle yr.,make,and model,RPO code and it bring the time right up. It's a lot faster than searching SI ltg.
LPO for fog lights (S3U) - 05/14/2019
HiI'm trying to find the labor time for LPO S3U for installing the dealer installed fog lights at the PDI. I can't find anything on this. Has anyone else come across this?Thanks, Carol
PDI's paid to another dealer - 03/14/2019
HiWhat processes do others use when you receive a vehicle, do the PDI but the autopay has gone to another dealership. Do you request the other dealer to charge it back and then claim it? I know we've done this before for both receiving and giving. If...
Forum - 05/17/2017
Click on resources on the top of your J&l page. Go down to warranty help cards. Scroll down until you find your free printable PDI guide.
Forum - 02/22/2018
How do I pull up the auto paid PDI in Global? I have been manually creating a new transaction. It seems there should be a easier way to submit fluids only.
Forum - 12/01/2017
... to authorize that change to warranty from customer pay. I still make sure that he signs our PDI job cards...just because :)...
Forum - 12/19/2017
I had a question about the auto pay claims for PDIs. What does it mean when I have a dealer status of NO? I have a bunch of PDIs that have that status but the actual PDI process has not been done to the vehicle. My manager had me submit them and all came...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs....
Forum - 03/28/2017
I am, for the first time ever. I have no idea what they are doing now. First the deal with Coolant and now rejecting for PDI adds, I haven't seen any notice or bulletins on this. If someone sees something it would be great to know what is going on.
GM REP VEHICLE ACCESSORIES - 02/14/2020
It's been YEARS since I've done any kind of claim on something like this. A GM rep had a pdi delivered to us for his personal use and we installed a tonneau cover on it. How in the world do I go about getting a claim paid for this? Is...
LPO code SKT (CHEVY BLACK WITH BLACK BOWTIE OUTLINE WHEELS CENTER CAPS (DEALER INSTALLED) for 2022 Blazer - 02/03/2022
I had called into DBC and needed this to be added to SI, just a heads up .... I was told that this dealer installed item for a PDI will be included with the add on of the black wheels.Has anyone else run into this?
PDI'S not paid How to get paid? - 07/19/2022
We have 12 PDI's that we did, vehicles are sold.We have not been paid for the PDI"s. We got paid for fluids and LPO's. Some are over 36 dyas old.What do we do?
Email with this subject=== Technician and Service Advisor ID Number Validation in Global Warranty Management - 07/22/2021
... Manager authorizes a Goodwill reimbursement for an incidental non-warranty expense). Our PDI manager writes all the PDI's, we have a used car person who writes up all the trades and purchased units and trans claims I handle. So does this mean...
Forum - 07/17/2019
... for looking up things. I went to a binder, with the help cards from here. I also hace a sheet with pdi times and ops, most frequent accesssories added to vehicles, my schedules, dealer codes and tech numbers. With summer here, and the rise in ac related...
Forum - 07/26/2019
If the PDI base time has not been auto-paid by GM (confirm by checking IVH for payment), submit a ZPDI transaction with labor operation 0590072. Refer to the Labor Time Guide for the appropriate labor time.
Forum - 04/03/2020
We have dealertrack now and CDK previous to that..We close the pdi as an internal on line1 and add the washer fluid as a second line as warranty. Internal & Warranty close at the same time. Does 60N sound familiar- that's the way we have it set u...
Forum - 04/06/2020
You just have to have accounting build a labor type to route the money. We use ICPDI to move money in 26103 which is my PDI account. You set the labor rate as your warranty remibursement rate and then the advisor just closes it to the proper labor type...
WHY AM i GETTING THESE REJECTS - 01/19/2023
IM GETTING ERROR 903 VEHICLE NOT COMPATIBLE WITH LABOR CODE ON 22 AND 23 GMC 2500'S (SO FAR)TWO KICKED BACK, LABOR CODE 0600743 MAINT NF314794 NF319661ONE KICKED BACK FOR PDI ADD 0590032 AND DEF ADD 0590062 PF173616. HAVE I MISSED A NOTICE??
Forum - 02/15/2023
I have a situtation where the technician discovered the front and rear tow hitch covers were missing during PDI. Is this something that would need to be reported to the transporations company within the 3 day timeframe? Or do you think this could be submitted...
Warranty start date wrong. - 09/22/2023
... Ran the VIS. 1GYKNDRS5KZ234438. Warranty start date 08/24/2012. PDI paid 08/31/2023 - wrong vin. Started a case. Happy Friday!!...
Forum - 04/29/2024
... be better served to start a new topic and give us some more detail. Are you processing this as a PDI related issue or regular warranty? I might be getting old but I am just confused....
Forum - 11/08/2024
Now that you mention it I have clicked on my pending claim list a couple times and wondered why a bunch of PDI transactions were chilling there. Looking today I see they are all gone. I just ignored them as another anomaly of GM's increasingly pathetic...
Key Fobs - 02/13/2008
New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions!
Re: coding fluid claims - 03/10/2009
IF IT'S A PDI FLUID ADD IT WOULD BE TYPE "I" AND TOTAL IN NET ITEMS UP TO ABOUT $6.00. ANYTHING OVER THAT SYN OIL OR CADS AND THE LIKE SHOULD BE H ROUTED. DON'T HAVE A CLUE WHAT A G.O.G. LINE IS.
Re: hit the road package - 10/15/2010
I have the same thing, but on a enclave. It has rejected twice and called warranty support person and he said all pdi adds are to go in olh spot. I moved to the olh spot, and it still rejected. Checked vehicle build and it is on there. This time I put...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 10/01/2010
has anyone submitted a LPO pdi assessory claim labor op Z6998???i did one yesterday like i always do and it rejected:additonal published time supplemental labor hours not allowed for Labor code z6998..the parts we installed were not in the vehicle build..do...
DEF FLUIDS - 12/09/2010
... WHERE....WHEN YOU ARE SUBMITTING FOR DEF FLUIDS..DO YOU SUBMIT UNDER REGULAR WARRANTY OR IS IT PDI????I KNOW THE LO IS Z6999 BUT THATS ABOUT ALL I CAN REMEMBER...PLEASE HELP!! THANKS IS ADVANCE...
Re: ZDPI - 02/19/2010
WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP
Re: Global Warranty - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
Re: GM Accessories VPO/LPO Programs - 10/21/2009
On the J&L pdi card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 06/24/2009
The little info I've seen seems to indicate that the 2010 models will all go back to PDI adds and no longer have anything through parts open account like 2009 models. I'm not positive on this though.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 12/04/2013
Thanks so much for the help! I usually use the list in ADP under PDI-Dealer Installed Accessories and there isn't one listed for that RPO...
Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
Does anyone know if there is add time on the PDI for installing cargo lights on a 2014 Chevrolet Silverado? I cannot find add time in dealer installed options....
Re: REPAIRED BEFORE WARRANTY STARTED - 03/18/2013
Look at the warranty start date and start mileage. Submit with policy check mark and comments. I have to do it all the time when I'm submitting PDI claims with an additional line for replacing A/C valve caps.
I CLAIMS - 08/08/2011
OK SO I NEED TO DO AN I CLAIM TO GET CREDIT FOR A PDI....ITS BEEN SOOO LONG SINCE I HAVE HAD TO DO ONE I CANNOT REMEMBER HOW TO DO IT...CAN SOMEONE PLEASE REMIND ME ...THANKS SO MUCH
Re: I CLAIMS - 08/08/2011
If you mean a claim to submit for a PDI that did not auto pay, use IPDI claim type, op code Z7000. make sure you put in labor time.
Re: GM Accessories added after vehicle delivery - 03/24/2011
PDI add times are submitted with labor operation Z6998, transaction type ZPDI. The time is entered in the additional time labor field. You can find a list of add times under VIN in SI.
Re: LPO for Camaro - 12/29/2010
... Information (SI) and enter the VIN, click labor time guide (LTG), click general information, click PDI Add and find the RPO code that applies. When submitting the claim you will use PDI ADD opcode Z6998, put any labor associated into the additional...
dealer installed factory invoiced options using labor op 0590032 - 12/07/2016
bed lights and u rail d rings that are left in trucks to be installed at pdi, did i miss something about not being able to submit for these anymore using labor op 0590032 ???
Forum - 12/19/2016
... called and a check should be issued to your dealer since they would have a credit sitting on their PDI schedule for it anyway. I wouldn't think they would make a stink about it. Good luck!...
Re: Claim $$ we could be missing... - 08/11/2015
... 5 to 6 vehicles. I am wondering what everyone thinks, should we be claiming a full bottle on each PDI when a full bottle is not being used?...
Re: Claim $$ we could be missing... - 08/25/2015
All of our delivered vehicles need washer fluid fills. Our Washer fluid comes in concentrate and once mixed will service 55 vehicles. We add $1.74 per each PDI where this fluid has been added to the vehicle.
Re: Warranty Help Cards Updated with Global Codes - 05/13/2014
Help card for the 2014 PDI Dealer installed under the "SPARK" has an incorrect time. The correct time according to GM's GLC for Pedal Covers (SBZ) is .2, not .5 as listed :)
Transprotation Damage - 03/12/2014
We had a vehicle delivered after hours. When the tech did the PDI he noticed that the right front bumper was scratched. I took pictures and sent it in to the Carrier, this was yesterday. Today we noticed the wheel had damage ( scratched )also. I have...
... Ran the VIS. 1GYKNDRS5KZ234438. Warranty start date 08/24/2012. PDI paid 08/31/2023 - wrong vin. Started a case. Happy Friday!!...
Forum - 04/29/2024
... be better served to start a new topic and give us some more detail. Are you processing this as a PDI related issue or regular warranty? I might be getting old but I am just confused....
Forum - 11/08/2024
Now that you mention it I have clicked on my pending claim list a couple times and wondered why a bunch of PDI transactions were chilling there. Looking today I see they are all gone. I just ignored them as another anomaly of GM's increasingly pathetic...
Key Fobs - 02/13/2008
New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions!
Re: coding fluid claims - 03/10/2009
IF IT'S A PDI FLUID ADD IT WOULD BE TYPE "I" AND TOTAL IN NET ITEMS UP TO ABOUT $6.00. ANYTHING OVER THAT SYN OIL OR CADS AND THE LIKE SHOULD BE H ROUTED. DON'T HAVE A CLUE WHAT A G.O.G. LINE IS.
Re: hit the road package - 10/15/2010
I have the same thing, but on a enclave. It has rejected twice and called warranty support person and he said all pdi adds are to go in olh spot. I moved to the olh spot, and it still rejected. Checked vehicle build and it is on there. This time I put...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 10/01/2010
has anyone submitted a LPO pdi assessory claim labor op Z6998???i did one yesterday like i always do and it rejected:additonal published time supplemental labor hours not allowed for Labor code z6998..the parts we installed were not in the vehicle build..do...
DEF FLUIDS - 12/09/2010
... WHERE....WHEN YOU ARE SUBMITTING FOR DEF FLUIDS..DO YOU SUBMIT UNDER REGULAR WARRANTY OR IS IT PDI????I KNOW THE LO IS Z6999 BUT THATS ABOUT ALL I CAN REMEMBER...PLEASE HELP!! THANKS IS ADVANCE...
Re: ZDPI - 02/19/2010
WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP
Re: Global Warranty - 11/19/2009
See Global Message G_0000043246 (11/18/09) in regards to auto-PDI credit on vehicles invoiced to the dealership. Issue was due to GWM system problem.
Re: GM Accessories VPO/LPO Programs - 10/21/2009
On the J&L pdi card it says for the 2010 Camaro add for ground effects is 4.0 hours. Also, my AVM sent an email that supports that. But if you look it up in the LTG on DealerWorld it says 3.0 hours. I submitted at 4.0 hours and they rejected but paid...
Re: GM Accessories VPO/LPO Programs - 06/24/2009
The little info I've seen seems to indicate that the 2010 models will all go back to PDI adds and no longer have anything through parts open account like 2009 models. I'm not positive on this though.
Re: Add Time for Installing Cargo Lights 2014 Silverado - 12/04/2013
Thanks so much for the help! I usually use the list in ADP under PDI-Dealer Installed Accessories and there isn't one listed for that RPO...
Add Time for Installing Cargo Lights 2014 Silverado - 11/21/2013
Does anyone know if there is add time on the PDI for installing cargo lights on a 2014 Chevrolet Silverado? I cannot find add time in dealer installed options....
Re: REPAIRED BEFORE WARRANTY STARTED - 03/18/2013
Look at the warranty start date and start mileage. Submit with policy check mark and comments. I have to do it all the time when I'm submitting PDI claims with an additional line for replacing A/C valve caps.
I CLAIMS - 08/08/2011
OK SO I NEED TO DO AN I CLAIM TO GET CREDIT FOR A PDI....ITS BEEN SOOO LONG SINCE I HAVE HAD TO DO ONE I CANNOT REMEMBER HOW TO DO IT...CAN SOMEONE PLEASE REMIND ME ...THANKS SO MUCH
Re: I CLAIMS - 08/08/2011
If you mean a claim to submit for a PDI that did not auto pay, use IPDI claim type, op code Z7000. make sure you put in labor time.
Re: GM Accessories added after vehicle delivery - 03/24/2011
PDI add times are submitted with labor operation Z6998, transaction type ZPDI. The time is entered in the additional time labor field. You can find a list of add times under VIN in SI.
Re: LPO for Camaro - 12/29/2010
... Information (SI) and enter the VIN, click labor time guide (LTG), click general information, click PDI Add and find the RPO code that applies. When submitting the claim you will use PDI ADD opcode Z6998, put any labor associated into the additional...
dealer installed factory invoiced options using labor op 0590032 - 12/07/2016
bed lights and u rail d rings that are left in trucks to be installed at pdi, did i miss something about not being able to submit for these anymore using labor op 0590032 ???
Forum - 12/19/2016
... called and a check should be issued to your dealer since they would have a credit sitting on their PDI schedule for it anyway. I wouldn't think they would make a stink about it. Good luck!...
Re: Claim $$ we could be missing... - 08/11/2015
... 5 to 6 vehicles. I am wondering what everyone thinks, should we be claiming a full bottle on each PDI when a full bottle is not being used?...
Re: Claim $$ we could be missing... - 08/25/2015
All of our delivered vehicles need washer fluid fills. Our Washer fluid comes in concentrate and once mixed will service 55 vehicles. We add $1.74 per each PDI where this fluid has been added to the vehicle.
Re: Warranty Help Cards Updated with Global Codes - 05/13/2014
Help card for the 2014 PDI Dealer installed under the "SPARK" has an incorrect time. The correct time according to GM's GLC for Pedal Covers (SBZ) is .2, not .5 as listed :)
Transprotation Damage - 03/12/2014
We had a vehicle delivered after hours. When the tech did the PDI he noticed that the right front bumper was scratched. I took pictures and sent it in to the Carrier, this was yesterday. Today we noticed the wheel had damage ( scratched )also. I have...
Re: Technician Training - 06/09/2015
... kick on you. Otherwise I think the system will only allow them to do the warranty oil changes and PDI fluid add times. I don't have a bulletin number though. Sorry.......
Re: NEW GLOBAL - 07/17/2015
... mtnce, buick, CBG warranty guidelines all of that? When I click on manuals, yes the parts manual, pdi manual and warranty manual come up but none of the guides for the maintenance programs or the warranty at a glance guide shows up. ...
Re: GWM -VS- GSA COURTESY DELIVERY PROGRAM - 04/27/2010
... policies and procedures outlined in Articles 2.3.1 through 2.3.3. *GM will utilize the autopay PDI process to reimburse these transactions. *GM will retain title to government vehicles until the vehicles are accepted and delivered to the government...
What Would You Do? - 03/25 - 02/27/2025
A warranty administrator submitted a PDI Dealer Installed Factory Invoiced Options, transaction type ZPDI, with labor operation 0590032. The total labor time for the installed accessories was 1.1 hours for the 2025 Cadillac Escalade IQ. The transaction...
Forum - 09/22/2023
... month period. Her advice was to contact the DBC and let them know we are having issues. Today my PDI fluids keep disappearing from my claim. I am going to try the claim this afternoon to see if the fluids stay during the submission function....
LPO INSTALLATION TIME AND MILEAGE LIMITS - 11/22/2023
... a bunch of miles. Anyone else ever run into this? Will the claim reject because of this? During PDI, a few of the LPO accessories were here, so that was submitted and paid. I know that I would ahve to go into that claim and make an "adjustment" if it...
Forum - 11/06/2024
what happened to the auto pdi payments... i have a ton. did i miss a message on these, have sierras, hummers encores etc..all 25 model year. i have gone in and applied for them with no issues but whats going on?
New GM trick - basically it is theft - 12/20/2022
In the last 2 days I am running into a bunch of recall issues on new units.I have a few customer and PDI tickets, you open the ticket and check the VIS, open recall. In the shop for a day or two then you get the invoice to process the recall and GM closed...
Forum - 07/23/2021
... items such as hotel bills for trip interruptions and car payment reimbursements, not used car pdi tickets. The advisor needs to have an active GMIN number, with sufficient training in Global, on all claaims submitted...
Forum - 06/15/2022
I have not seen any of these yes so I am not sure, but would you be able to use the labor op for adding fluids on a PDI 0590052?
Forum - 04/27/2022
Reference Transportation, Vehicle Storage, & PDI Policies & Procedures Article 1.1.13: Service Agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or...
Forum - 01/10/2022
Management needs to sign for a warranty on an inventory unit if it is a non-recall or non-PDI-related repair and sign for repair performed prior to start of warranty with date and time. PET would not be required to my knowledge. If it is outside empowerment...
Forum - 10/08/2020
Hi Warranty1 - After reviewing Transportation, Vehicle Storage, & PDI Policy Manual Article 1.1.17, this appears to be a non-transportation condition. The situation may be a result of the vehicle being stored prior to delivery in a coastal location...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs. Oops sorry! Replied twice....
Time for UF2 on Canyon - 0590032 - 04/25/2017
... time on the Sierra but not the Canyon? DBC is saying it's included in the base time for the PDI. Are they right about this or should we be getting paid for installation of the cargo lighting?...
Forum - 11/10/2017
The base labor time for the 2018 C/K Full Size Truck & Global Compact SUV has been updated within the PDI Time Allowance Search. Thank you!
New car Prep submission? - 08/11/2017
... for A grille SJ9 but it doesn't have "Dealer Installed) with it.My question is, when I pull up the PDI accessory adds in SI, there are the following pay times for the techs...RXX Plate Trim gets .4, the SCY Tail Lamps get .5, the SJ9 Grille gets .5,...
Forum - 07/06/2017
conny is correct on this one. at labor change time, i run the pdi schedule, from our dms, and run the old labor rate. you do, however, get to install any accessories at the new labor rate, since that fell after the labor rate change
Forum - 04/17/2019
Thanks kturner for the video request! To clarify, you are referring to Accessories? (Installed prior to new vehicle delivery (PDI installed) vs installed after new vehicle delivery)
What Would You Do - 07/19 - 06/26/2019
... Non-Transportation Condition article in the Transportation, Vehicle Storage, and PDI Policy Manual supports situations that are of a warranty nature and do not require the 5-digit damage code; digital photographs are suggested to verify and support the...
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
PDI Add claims are ZPDI labor type. If you submit through your DMS and have completed the conversion to Global you can actually input the claims BUT NOT SEND THEM. This helped so I wasn't so far behind when Monday came around, just continued inputting ...
GSA HANDLING ALLOWANCE - 04/22/2010
... from 12/05/01. I've always just claimed the 150.000 everytime a US Forest Service comes in for a PDI. Thanks, Jodi...
hit the road package - 10/13/2010
my pdi time allowance shows 1.8 for installing hit the road package on a traverse. It will not pay saying add time exceed toe allowance. Am I using the wrong amount of time. I am putting it in the additional time slot.
Re: GM Accessories VPO/LPO Programs - 10/22/2009
Unfortunately the GM LTG update occurred after the PDI Reference Card had been printed. As a result, the information will be updated on the online version. Thank you for your comments! Kristen - J&L Warranty
Re: Global Warranty - 11/16/2009
... they may be getting their act together. Our only issue right now is how we are getting paid on PDIs. In the past we would receive PDI payment on the credit memos that we received 2 times a week. Now we get credit memos daily and have not once seen where...
... kick on you. Otherwise I think the system will only allow them to do the warranty oil changes and PDI fluid add times. I don't have a bulletin number though. Sorry.......
Re: NEW GLOBAL - 07/17/2015
... mtnce, buick, CBG warranty guidelines all of that? When I click on manuals, yes the parts manual, pdi manual and warranty manual come up but none of the guides for the maintenance programs or the warranty at a glance guide shows up. ...
Re: GWM -VS- GSA COURTESY DELIVERY PROGRAM - 04/27/2010
... policies and procedures outlined in Articles 2.3.1 through 2.3.3. *GM will utilize the autopay PDI process to reimburse these transactions. *GM will retain title to government vehicles until the vehicles are accepted and delivered to the government...
What Would You Do? - 03/25 - 02/27/2025
A warranty administrator submitted a PDI Dealer Installed Factory Invoiced Options, transaction type ZPDI, with labor operation 0590032. The total labor time for the installed accessories was 1.1 hours for the 2025 Cadillac Escalade IQ. The transaction...
Forum - 09/22/2023
... month period. Her advice was to contact the DBC and let them know we are having issues. Today my PDI fluids keep disappearing from my claim. I am going to try the claim this afternoon to see if the fluids stay during the submission function....
LPO INSTALLATION TIME AND MILEAGE LIMITS - 11/22/2023
... a bunch of miles. Anyone else ever run into this? Will the claim reject because of this? During PDI, a few of the LPO accessories were here, so that was submitted and paid. I know that I would ahve to go into that claim and make an "adjustment" if it...
Forum - 11/06/2024
what happened to the auto pdi payments... i have a ton. did i miss a message on these, have sierras, hummers encores etc..all 25 model year. i have gone in and applied for them with no issues but whats going on?
New GM trick - basically it is theft - 12/20/2022
In the last 2 days I am running into a bunch of recall issues on new units.I have a few customer and PDI tickets, you open the ticket and check the VIS, open recall. In the shop for a day or two then you get the invoice to process the recall and GM closed...
Forum - 07/23/2021
... items such as hotel bills for trip interruptions and car payment reimbursements, not used car pdi tickets. The advisor needs to have an active GMIN number, with sufficient training in Global, on all claaims submitted...
Forum - 06/15/2022
I have not seen any of these yes so I am not sure, but would you be able to use the labor op for adding fluids on a PDI 0590052?
Forum - 04/27/2022
Reference Transportation, Vehicle Storage, & PDI Policies & Procedures Article 1.1.13: Service Agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or...
Forum - 01/10/2022
Management needs to sign for a warranty on an inventory unit if it is a non-recall or non-PDI-related repair and sign for repair performed prior to start of warranty with date and time. PET would not be required to my knowledge. If it is outside empowerment...
Forum - 10/08/2020
Hi Warranty1 - After reviewing Transportation, Vehicle Storage, & PDI Policy Manual Article 1.1.17, this appears to be a non-transportation condition. The situation may be a result of the vehicle being stored prior to delivery in a coastal location...
Forum - 01/25/2017
... out internal pay types. I close out the warranty pay types after I've submitted them and the PDI pay types after I've flagged them and submitted them for fluids and LPOs. Oops sorry! Replied twice....
Time for UF2 on Canyon - 0590032 - 04/25/2017
... time on the Sierra but not the Canyon? DBC is saying it's included in the base time for the PDI. Are they right about this or should we be getting paid for installation of the cargo lighting?...
Forum - 11/10/2017
The base labor time for the 2018 C/K Full Size Truck & Global Compact SUV has been updated within the PDI Time Allowance Search. Thank you!
New car Prep submission? - 08/11/2017
... for A grille SJ9 but it doesn't have "Dealer Installed) with it.My question is, when I pull up the PDI accessory adds in SI, there are the following pay times for the techs...RXX Plate Trim gets .4, the SCY Tail Lamps get .5, the SJ9 Grille gets .5,...
Forum - 07/06/2017
conny is correct on this one. at labor change time, i run the pdi schedule, from our dms, and run the old labor rate. you do, however, get to install any accessories at the new labor rate, since that fell after the labor rate change
Forum - 04/17/2019
Thanks kturner for the video request! To clarify, you are referring to Accessories? (Installed prior to new vehicle delivery (PDI installed) vs installed after new vehicle delivery)
What Would You Do - 07/19 - 06/26/2019
... Non-Transportation Condition article in the Transportation, Vehicle Storage, and PDI Policy Manual supports situations that are of a warranty nature and do not require the 5-digit damage code; digital photographs are suggested to verify and support the...
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
PDI Add claims are ZPDI labor type. If you submit through your DMS and have completed the conversion to Global you can actually input the claims BUT NOT SEND THEM. This helped so I wasn't so far behind when Monday came around, just continued inputting ...
GSA HANDLING ALLOWANCE - 04/22/2010
... from 12/05/01. I've always just claimed the 150.000 everytime a US Forest Service comes in for a PDI. Thanks, Jodi...
hit the road package - 10/13/2010
my pdi time allowance shows 1.8 for installing hit the road package on a traverse. It will not pay saying add time exceed toe allowance. Am I using the wrong amount of time. I am putting it in the additional time slot.
Re: GM Accessories VPO/LPO Programs - 10/22/2009
Unfortunately the GM LTG update occurred after the PDI Reference Card had been printed. As a result, the information will be updated on the online version. Thank you for your comments! Kristen - J&L Warranty
Re: Global Warranty - 11/16/2009
... they may be getting their act together. Our only issue right now is how we are getting paid on PDIs. In the past we would receive PDI payment on the credit memos that we received 2 times a week. Now we get credit memos daily and have not once seen where...
Re: GM Accessories VPO/LPO Programs - 10/22/2009
The LTG (GlobalConnect SI) has been updated to reflect a decrease in labor time for the installation of ground effects (VTD) on the 2010 Camaro to 3.0 hours. The online version of the PDI Reference Card will be updated to reflect the change.
Re: More Global Warranty questions - 02/19/2010
[quote]You also have to watch for Transaction Summary Report from Saturday's. [/quote] You should also check for Transaction Summary Reports for Sunday as well. Have a few (mainly PDI) come through on Sunday.
2010 CAMERO - 05/28/2009
... of course, Tclaim here I come! Then with the request from GM to have all fluids documented on the PDI, my tech is throwing a tantrum. We are a SMALL town, the truck rolled through, and by the time it got to the dealership, three people were wanting...
REPLACING KEYS UNDER WARRANTY - 06/09/2009
... CYL) CUT A NEW KEY AND SENT CUST ON HER WAY. SOO11 TO MY KNOWLEDGE IS FOR MISSING KEYS AT TIME OF PDI. IS THERE ANY INFO OUT THERE THAT STATES GUIDELINES. IN MY OPINION, KEYS ARE A MAINTANANCE ITEM AND ARE NOT COVERED UNDER WARRANTY. SVC MGR STATES IF...
Re: Key Fobs - 02/14/2008
[quote] GMNL16773: New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions! [/quote] You have to fill it out...
Transportation claims - 09/30/2008
... Hybrid that was damaged to the tune of $3000.00 on transport to our dealership. GM told us to PDI and repair it, then let them know so they could come pick it up. I will take ANY help with this - never have done one before to this extent. We do have...
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Thank you for the information! Look for an updated PDI Reference Card soon! Kristen/jlwarranty
Re: Warranty Help Cards Updated with Global Codes - 05/14/2014
The 2014 PDI Reference Help Card has been updated and is available in the Resources link. Thanks! Kristen/jlwarranty
Re: WIFI ACCESSORY - 09/19/2014
RPO code SFV : Wireless Network Interface Module is listed in the PDI-Dealer Installed - Factory Invoiced Options area of the LTG. Check IVH - "Vehicle Build" for that particular RPO code, it appears as though the job may need to be handled as a ZPDI...
GOING FROM OUTSIDE TO INSIDE WARRANTY - 12/13/2016
... with "repair order analysis" under reports in service, and excluded everything except warranty and pdi. is there a better way or is this the best option?Ill take any information I get that will help make this a smooth transition....
Re: 2016 Corvette Accessories - 08/10/2015
... submitted a case for it but got no where. Go into LTG, put the VIN in and then go to General Info>PDI>Dealer Installed-Factory Invoiced Options. If those codes aren't listed, you probably aren't getting any extra labor for them because, as I was told,...
Re: Claim $$ we could be missing... - 08/21/2015
Emerling96: only the amount of PDI fluid(s) that are used should be charged out on the claim. Kristen/jlwarranty
VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
... PROGRAM/ROAD TESTING WE NEED TO DO..... MY CLAIMS ARE REJECTING DO TO THEY ARE ADDING LINES TO MY PDI RO BEFORE THE IN-SERVICE DATE GOES INTO EFFECT / THEREFORE REJECTING FOR: REPAIR PERFORMED PRIOR TO START OF WARRANTY...... HOW DO OTHER DEALERS H...
Re: ZSET REJECT - 06/16/2011
From the reject it sounds like it was supposed to be a PDI add and not a customer pay item "A DEALER INSTALLED OPTION WAS FOUND FOR LABOUR CODE I9255". I'd check Vehicle Build and see if it's listed as a dealer installed accessory. If it is then the...
another processing problem - 03/08/2012
Has anyone else had this problem? When I submit Z6999 for optikleen under a PDI claim type, the miscellaneous net dependency field doesn't open up for the additional information. If I just try and submit it I get the red error message at the top of...
ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
CAN ANYONE ADVISE HOW TO FILE FOR THE EXHAUST FLUID THAT WE HAVE TO ADD WHEN WE DELIVER A DIESEL TRUCK. ALSO CAN YOU FILE FOR ANY LABOR OR IS THAT TIME INCLUDED IN PDI LABOR THANKS
Re: SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/24/2013
The jlwarranty 2014 PDI Reference Card is currently being updated. Thanks for the tip and patience while it is being updated! Kristen/jlwarranty
Forum - 10/01/2019
... c/p, but due to a powertrain related issue is changed to warranty. ewill3rd: Nothing specific to PDI time documentation in either P&P or within a SI document...that I am aware of either. ...
Forum - 05/16/2019
This would be a good one for the DBC, and may require a system inquiry. There doesn't appear to be PDI-dealer installed (factory invoiced options) labor time associated with the RPO in the 2019 LTG. Although there is a GM aftermarket accessory install...
Forum - 06/12/2019
... not always be noted in parenthesis in the Vehicle Build section of IVH with applicable PDI-Dealer Installed-Factory Invoiced Options. ...
Forum - 09/20/2018
... Vehicles-Management must sign the job card authorizing the work prior to repair. ZFAT and ZPDI transaction types are excluded from this requirement. (CarolRoyal: The PDI Inspection form has a field for service management signature, although...
Forum - 08/20/2018
... commission is based soley on what we received payment for on for warranty parts and labor. PDI labor gets processed internally here to go onto the 261A schedule so that doesn't count, even though I do everything with PDI's other than write the...
Forum - 08/20/2018
... on my weekly salary capped with either .75 or 1.0 percent of the total either with or without PDI processing. (sometimes I do have to enter the stock numbers when I reconcile my daily invoices) and I also plan on getting either half or all of the WPC...
Forum - 05/11/2017
... Just curious if anyone else has had this issue or if you're within the 2 gallon limit on all your PDI'S. Would really rather not have to send for GM authorization on PDI DEF....
Forum - 06/06/2017
Go to "Resources" at top of jlwarranty community page then, "Warranty Help Cards" and it's the one titled "GM PDI Time Allowance" ...hope this is what you're looking for and this helps. :]
The LTG (GlobalConnect SI) has been updated to reflect a decrease in labor time for the installation of ground effects (VTD) on the 2010 Camaro to 3.0 hours. The online version of the PDI Reference Card will be updated to reflect the change.
Re: More Global Warranty questions - 02/19/2010
[quote]You also have to watch for Transaction Summary Report from Saturday's. [/quote] You should also check for Transaction Summary Reports for Sunday as well. Have a few (mainly PDI) come through on Sunday.
2010 CAMERO - 05/28/2009
... of course, Tclaim here I come! Then with the request from GM to have all fluids documented on the PDI, my tech is throwing a tantrum. We are a SMALL town, the truck rolled through, and by the time it got to the dealership, three people were wanting...
REPLACING KEYS UNDER WARRANTY - 06/09/2009
... CYL) CUT A NEW KEY AND SENT CUST ON HER WAY. SOO11 TO MY KNOWLEDGE IS FOR MISSING KEYS AT TIME OF PDI. IS THERE ANY INFO OUT THERE THAT STATES GUIDELINES. IN MY OPINION, KEYS ARE A MAINTANANCE ITEM AND ARE NOT COVERED UNDER WARRANTY. SVC MGR STATES IF...
Re: Key Fobs - 02/14/2008
[quote] GMNL16773: New one for me. During the PDI our tech found that both key fobs are missing. How would I begin to claim this. I know that this is a basic question for most. Thanks in advance for any suggestions! [/quote] You have to fill it out...
Transportation claims - 09/30/2008
... Hybrid that was damaged to the tune of $3000.00 on transport to our dealership. GM told us to PDI and repair it, then let them know so they could come pick it up. I will take ANY help with this - never have done one before to this extent. We do have...
Re: Warranty Help Cards Updated with Global Codes - 12/17/2013
Thank you for the information! Look for an updated PDI Reference Card soon! Kristen/jlwarranty
Re: Warranty Help Cards Updated with Global Codes - 05/14/2014
The 2014 PDI Reference Help Card has been updated and is available in the Resources link. Thanks! Kristen/jlwarranty
Re: WIFI ACCESSORY - 09/19/2014
RPO code SFV : Wireless Network Interface Module is listed in the PDI-Dealer Installed - Factory Invoiced Options area of the LTG. Check IVH - "Vehicle Build" for that particular RPO code, it appears as though the job may need to be handled as a ZPDI...
GOING FROM OUTSIDE TO INSIDE WARRANTY - 12/13/2016
... with "repair order analysis" under reports in service, and excluded everything except warranty and pdi. is there a better way or is this the best option?Ill take any information I get that will help make this a smooth transition....
Re: 2016 Corvette Accessories - 08/10/2015
... submitted a case for it but got no where. Go into LTG, put the VIN in and then go to General Info>PDI>Dealer Installed-Factory Invoiced Options. If those codes aren't listed, you probably aren't getting any extra labor for them because, as I was told,...
Re: Claim $$ we could be missing... - 08/21/2015
Emerling96: only the amount of PDI fluid(s) that are used should be charged out on the claim. Kristen/jlwarranty
VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/14/2011
... PROGRAM/ROAD TESTING WE NEED TO DO..... MY CLAIMS ARE REJECTING DO TO THEY ARE ADDING LINES TO MY PDI RO BEFORE THE IN-SERVICE DATE GOES INTO EFFECT / THEREFORE REJECTING FOR: REPAIR PERFORMED PRIOR TO START OF WARRANTY...... HOW DO OTHER DEALERS H...
Re: ZSET REJECT - 06/16/2011
From the reject it sounds like it was supposed to be a PDI add and not a customer pay item "A DEALER INSTALLED OPTION WAS FOUND FOR LABOUR CODE I9255". I'd check Vehicle Build and see if it's listed as a dealer installed accessory. If it is then the...
another processing problem - 03/08/2012
Has anyone else had this problem? When I submit Z6999 for optikleen under a PDI claim type, the miscellaneous net dependency field doesn't open up for the additional information. If I just try and submit it I get the red error message at the top of...
ADDING EXHAUST FLUID AT DELIVERY ON DIESEL TRUCKS - 06/25/2012
CAN ANYONE ADVISE HOW TO FILE FOR THE EXHAUST FLUID THAT WE HAVE TO ADD WHEN WE DELIVER A DIESEL TRUCK. ALSO CAN YOU FILE FOR ANY LABOR OR IS THAT TIME INCLUDED IN PDI LABOR THANKS
Re: SOMETHING'S MISSING FROM HELP CARD FOR PDI'S - 07/24/2013
The jlwarranty 2014 PDI Reference Card is currently being updated. Thanks for the tip and patience while it is being updated! Kristen/jlwarranty
Forum - 10/01/2019
... c/p, but due to a powertrain related issue is changed to warranty. ewill3rd: Nothing specific to PDI time documentation in either P&P or within a SI document...that I am aware of either. ...
Forum - 05/16/2019
This would be a good one for the DBC, and may require a system inquiry. There doesn't appear to be PDI-dealer installed (factory invoiced options) labor time associated with the RPO in the 2019 LTG. Although there is a GM aftermarket accessory install...
Forum - 06/12/2019
... not always be noted in parenthesis in the Vehicle Build section of IVH with applicable PDI-Dealer Installed-Factory Invoiced Options. ...
Forum - 09/20/2018
... Vehicles-Management must sign the job card authorizing the work prior to repair. ZFAT and ZPDI transaction types are excluded from this requirement. (CarolRoyal: The PDI Inspection form has a field for service management signature, although...
Forum - 08/20/2018
... commission is based soley on what we received payment for on for warranty parts and labor. PDI labor gets processed internally here to go onto the 261A schedule so that doesn't count, even though I do everything with PDI's other than write the...
Forum - 08/20/2018
... on my weekly salary capped with either .75 or 1.0 percent of the total either with or without PDI processing. (sometimes I do have to enter the stock numbers when I reconcile my daily invoices) and I also plan on getting either half or all of the WPC...
Forum - 05/11/2017
... Just curious if anyone else has had this issue or if you're within the 2 gallon limit on all your PDI'S. Would really rather not have to send for GM authorization on PDI DEF....
Forum - 06/06/2017
Go to "Resources" at top of jlwarranty community page then, "Warranty Help Cards" and it's the one titled "GM PDI Time Allowance" ...hope this is what you're looking for and this helps. :]
Forum - 04/24/2017
RE: 0590062: please refer to Global Document ID 4738838 : Labor Operation 0590062 DEF Top Off at PDI. As dlaw645 mentioned, in an excessive net situation, review the technician's comments supporting the quantity added during top off as well as the DEF...
Forum - 02/14/2017
... that GM pays for parts regularly? OR are we not allowed to mark up the fluids used on a pdi add fluids claim at all?...
Forum - 03/25/2020
... upon request, include but are not limited to the following: • All job cards• Completed PDI forms• Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events• Copies of sublet invoices• Diagnostic worksheets•...
Forum - 07/19/2022
If I understand you correctly you have 12 vehicles that GM did not pre-pay you on for PDI. If the warranty history is blank on each VIN then you can process it as a warranty claim for published time opcode 0590072. You submit it as a ZPDI with the base...
Forum - 12/07/2021
Hello mtess! Please refer to the Transportation, Vehicle Storage and PDI Policy Manual for detail on this scenario. Article 1.1.5 C : Letter of Notification When Damage is Found After an STI Delivery - additionally, a copy of the LON is included...
Forum - 01/15/2020
... you for posting your inquiry on the Member's Area. That is a puzzling situation since the PDI labor operation numbers, in theory, should be provided by GM on a monthly basis to DealerTrack/Arkona. With your issue now on the Forum, I am hopeful...
Forum - 09/16/2022
0590032 should pay 3.1 for that vehicle. I don't really understand how you could get paid "extra". GM pays you on the PDI at whatever your warranty labor rate is, for that vehicle it should be 1.8 for your 0590072. Are you saying you are submitting for...
Forum - 04/14/2023
... won't start, once it is running it should be scanned. My boss was at a GM meeting and he was told PDI LPO's need to be scanned, so we scan them just to be safe. You never know when GM will change the requirement. ...
Forum - 05/18/2023
... I never saw that." We have had 2 2024 vehicles that would not scan, one was a PDI so I wasn't concerned about it. The other my boss just said to explain why we didn't have a scan. I think he working on it with GM ...
Forum - 01/02/2025
... the feeback in the LTG, the only time I have has issues using that is when time is missing on the PDI add times for LPO's. They have a different form I guess but I never find it and get an email back telling me I did it wrong. Beth...
Dealer Owned Vehicle authorization procedure - 03/07/2024
... the signature line we have the ser mgr sign,,date,,,time,,,put in DEALER OWNED VEHICLE,,,,found at PDI or found when tech moved vehicle...Repair necessary for retail sale,,,,,Now the rep said if we have say 3 things ( ac leak,,,trans leak,,,engine noise...
Re: Business Choice - 09/16/2011
... advisors to write up a (Warranty Job Card ????) & they are using SI times as if coming thru with PDI Any help/suggestion where to get detail on this program/procedure would be greatly appreciated...
SI- Labor Time Guide VIN entry pulls up incorrect vehicle for Sonic - 03/21/2013
... SI . The 2013 Chevy Sonic's are pulling up a Chevy Spin (whatever that is!) Luckily was doing a PDI add and the Spin doesn't show any adds in the labor time guide so I caught it, usually I never bother looking. This happened on 2 different Sonic VIN#'s....
Return Codes - 01/26/2011
... : Repair performed prior to start of Warranty This vehicle was delivered to us in October 2010, PDI paid that month. Right before delivery to the customer, we found a turn signal bulb burned out (2 days prior to start date). I manually input this...
Re: Question to J&L - 01/26/2011
... are located within the Resources tab. Also contained within this area are the Warranty Help Cards (PDI, Transportation Damage Codes, Cause/Complaint Codes, etc) and the Forum too, of course. By providing many of these resources online we are able to...
Pre-Delivery Inspections and the detail department - 09/07/2011
I was just curious if anyone knows the answer to this one. In the past, when GM published times for PDI's, a portion of the time was allocated to clean the vehicle for the lot. I am in the process of changing my detail department from hourly to flat-rate,...
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/26/2011
... auth (2nd But) cant put a G on it, not sure what else to try [/quote] First, we always put the PDI on a separate RO. ANY other work; accessories, repairs, etc. go on another RO. I make sure the in service date is BEFORE the repair/accessory date...
Re: Tonneau cover opcode - 06/15/2011
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Forum - 12/15/2016
... always the chance that things get missed. I started flagging labor for warranty and a lot of PDI job cards just over a year ago and there have been a lot fewer problems to fix because I can see the job card before I get it to submit the following...
Re: GM show car event claims - 05/26/2016
... this unique inquiry! I reviewed the Service P & P and the Transportation, Vehicle Storage, and PDI P & P Manual without finding any written policy pertaining to this. Please follow up when you receive feedback from your DMA. Kristen / jlwarranty ...
Re: Warrenty help cards update - 04/16/2014
Hello! The 2015 PDI Reference Cards are currently being updated and should be available in the Member's Area soon. Kristen/jlwarranty
Re: Labor Op Help Please!!! - 08/13/2008
'09 Pont. G6 doesn't show any PDI adds. Sounds like it is part of the accessories package installation which is billed through your open parts acct. See "Chrome Appearance Package" post 8/6/08 under the "GM Claims Processing" section which will give...
Forum - 09/19/2007
We claim 1 qt of Optikleen washer fluid on every PDI. Part number is 1051515 and right now I am submitting it for 4.75 and it pays fine. Remember to use claim type I, complaint code MG and fail code 99. I am not sure on how far back you can go. I just...
Forum - 09/19/2007
PDI fluid adds may be claimed with labor operation Z6999 with the quantity used in net. The technician documentation must support the fluid add on the repair order, including the the fluid added and the quantity. If this has not been submitted for in ...
GM Accessories VPO/LPO Programs - 06/23/2009
I have searched without success for an up-dated bulletin which includes the 2010 Camaro for it's VPO/LPO information. I have the Z6998 PDI Add times, and if all else fails will have to go that way. Anyone seem the latest information? Brian
RE: 0590062: please refer to Global Document ID 4738838 : Labor Operation 0590062 DEF Top Off at PDI. As dlaw645 mentioned, in an excessive net situation, review the technician's comments supporting the quantity added during top off as well as the DEF...
Forum - 02/14/2017
... that GM pays for parts regularly? OR are we not allowed to mark up the fluids used on a pdi add fluids claim at all?...
Forum - 03/25/2020
... upon request, include but are not limited to the following: • All job cards• Completed PDI forms• Completed Multi-Point Vehicle Inspection (MPVI) forms on GM-paid maintenance events• Copies of sublet invoices• Diagnostic worksheets•...
Forum - 07/19/2022
If I understand you correctly you have 12 vehicles that GM did not pre-pay you on for PDI. If the warranty history is blank on each VIN then you can process it as a warranty claim for published time opcode 0590072. You submit it as a ZPDI with the base...
Forum - 12/07/2021
Hello mtess! Please refer to the Transportation, Vehicle Storage and PDI Policy Manual for detail on this scenario. Article 1.1.5 C : Letter of Notification When Damage is Found After an STI Delivery - additionally, a copy of the LON is included...
Forum - 01/15/2020
... you for posting your inquiry on the Member's Area. That is a puzzling situation since the PDI labor operation numbers, in theory, should be provided by GM on a monthly basis to DealerTrack/Arkona. With your issue now on the Forum, I am hopeful...
Forum - 09/16/2022
0590032 should pay 3.1 for that vehicle. I don't really understand how you could get paid "extra". GM pays you on the PDI at whatever your warranty labor rate is, for that vehicle it should be 1.8 for your 0590072. Are you saying you are submitting for...
Forum - 04/14/2023
... won't start, once it is running it should be scanned. My boss was at a GM meeting and he was told PDI LPO's need to be scanned, so we scan them just to be safe. You never know when GM will change the requirement. ...
Forum - 05/18/2023
... I never saw that." We have had 2 2024 vehicles that would not scan, one was a PDI so I wasn't concerned about it. The other my boss just said to explain why we didn't have a scan. I think he working on it with GM ...
Forum - 01/02/2025
... the feeback in the LTG, the only time I have has issues using that is when time is missing on the PDI add times for LPO's. They have a different form I guess but I never find it and get an email back telling me I did it wrong. Beth...
Dealer Owned Vehicle authorization procedure - 03/07/2024
... the signature line we have the ser mgr sign,,date,,,time,,,put in DEALER OWNED VEHICLE,,,,found at PDI or found when tech moved vehicle...Repair necessary for retail sale,,,,,Now the rep said if we have say 3 things ( ac leak,,,trans leak,,,engine noise...
Re: Business Choice - 09/16/2011
... advisors to write up a (Warranty Job Card ????) & they are using SI times as if coming thru with PDI Any help/suggestion where to get detail on this program/procedure would be greatly appreciated...
SI- Labor Time Guide VIN entry pulls up incorrect vehicle for Sonic - 03/21/2013
... SI . The 2013 Chevy Sonic's are pulling up a Chevy Spin (whatever that is!) Luckily was doing a PDI add and the Spin doesn't show any adds in the labor time guide so I caught it, usually I never bother looking. This happened on 2 different Sonic VIN#'s....
Return Codes - 01/26/2011
... : Repair performed prior to start of Warranty This vehicle was delivered to us in October 2010, PDI paid that month. Right before delivery to the customer, we found a turn signal bulb burned out (2 days prior to start date). I manually input this...
Re: Question to J&L - 01/26/2011
... are located within the Resources tab. Also contained within this area are the Warranty Help Cards (PDI, Transportation Damage Codes, Cause/Complaint Codes, etc) and the Forum too, of course. By providing many of these resources online we are able to...
Pre-Delivery Inspections and the detail department - 09/07/2011
I was just curious if anyone knows the answer to this one. In the past, when GM published times for PDI's, a portion of the time was allocated to clean the vehicle for the lot. I am in the process of changing my detail department from hourly to flat-rate,...
Re: VOLTS -- WARRANTY REPAIR VS IN-SERVICE DATE - 04/26/2011
... auth (2nd But) cant put a G on it, not sure what else to try [/quote] First, we always put the PDI on a separate RO. ANY other work; accessories, repairs, etc. go on another RO. I make sure the in service date is BEFORE the repair/accessory date...
Re: Tonneau cover opcode - 06/15/2011
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Forum - 12/15/2016
... always the chance that things get missed. I started flagging labor for warranty and a lot of PDI job cards just over a year ago and there have been a lot fewer problems to fix because I can see the job card before I get it to submit the following...
Re: GM show car event claims - 05/26/2016
... this unique inquiry! I reviewed the Service P & P and the Transportation, Vehicle Storage, and PDI P & P Manual without finding any written policy pertaining to this. Please follow up when you receive feedback from your DMA. Kristen / jlwarranty ...
Re: Warrenty help cards update - 04/16/2014
Hello! The 2015 PDI Reference Cards are currently being updated and should be available in the Member's Area soon. Kristen/jlwarranty
Re: Labor Op Help Please!!! - 08/13/2008
'09 Pont. G6 doesn't show any PDI adds. Sounds like it is part of the accessories package installation which is billed through your open parts acct. See "Chrome Appearance Package" post 8/6/08 under the "GM Claims Processing" section which will give...
Forum - 09/19/2007
We claim 1 qt of Optikleen washer fluid on every PDI. Part number is 1051515 and right now I am submitting it for 4.75 and it pays fine. Remember to use claim type I, complaint code MG and fail code 99. I am not sure on how far back you can go. I just...
Forum - 09/19/2007
PDI fluid adds may be claimed with labor operation Z6999 with the quantity used in net. The technician documentation must support the fluid add on the repair order, including the the fluid added and the quantity. If this has not been submitted for in ...
GM Accessories VPO/LPO Programs - 06/23/2009
I have searched without success for an up-dated bulletin which includes the 2010 Camaro for it's VPO/LPO information. I have the Z6998 PDI Add times, and if all else fails will have to go that way. Anyone seem the latest information? Brian
Dealer Installed Accessories - 10/21/2009
Someone was in recently from another dealership and said that there is a PDI add for installing hub caps on some trucks. Don't see anything listed under dealer installed accessories for hub caps. Anyone know about this?? Also, just wondered if all the...
Re: DUAL HEADREST DVD - 10/16/2008
Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never do.
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
... just asked that our training was up to par. I'm reading stuff over and just for fun tried to do a PDI add claim that would have been an "I". Now I'm not sure if it is a ZREG or a ZSET? Any one done one yet?...
Re: ZDPI - 02/19/2010
[quote] Katina Bell: WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP [/quote] Yes, still comes on the transaction summary....
Re: Installed accessories - 01/13/2010
... accessories. Then I go to SI with the VIN and check the LTG. Go to general, labor time, pdi adds & you will find the time allowed for the install. Submit these Z6998 (WINS), claim type I with MG/99. Not sure about the claim types with GWM as we haven't...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Re: DUAL HEADREST DVD - 10/30/2008
[quote] Becky: Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never...
09 Silverado w/rear camera - 11/07/2008
... problem is, the camera was NOT activated, installed properly or functioning when we got it for PDI. My lead line tech spent ALL DAY working on it. There was nothing in SI or the manuals about it. He had to trace all the wires to find the problem, come...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Re: GM show car event claims - 05/26/2016
... spoke to my General Sales manager. We were told to bill out transportation time and fuel on the PDI RO (seperate lines and explanations) with the fuel receipt attached. After I submit my PDIs, my sales manager is faxing the ROs to the GM representative...
GM show car event claims - 05/24/2016
Hello, Recently GM has used our dealership to PDI vehicles and transport them to a car show event near by. My service manager believes we should be compensated for fuel and time to transport these vehicles. Has anyone every gone through this? And what...
Re: Tonneau cover opcode - 06/16/2011
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Forum - 09/14/2022
... part number as a quantity of 4 and your 2.5-gallon container as a quantity of 10. On a PDI DEF fill you should be billing the 2.5-gallon. Just to be clear, parts just bills one container with the correct part number you just have to change the quantity...
Forum - 03/30/2018
I think the Diagnostic time changes aren't for PDI's. Those changes are for regular warranty. The following is in the notice from Tim Turvey, GM Global VP of CCA. Make note of the last sentence..."Details on the new process will be communicated...
Forum - 11/25/2019
The only way to cover a battery on a stock unit is to follow the PDI battery maintenance procedures and keep your printouts. If you don't follow the maintenance charging schedule GM will not pay it. Short version, someone is going to have to eat it. Whatever...
Forum - 06/21/2019
It doesn't appear as though the PDI-Base time for this VIN has paid. The error appears to be a result of incorrect base time submitted for the VIN. Confirm accurate labor time from the LTG and resubmit (the times listed below are from the June 1,...
Forum - 07/18/2017
... had been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI print outs for the claim in question. Effective with Job Cards dated on/after April 11, 2016 - Transactions on all current 2016 and 2017 model year veh...
Forum - 05/19/2023
... the accessory team will add (S0Y - CARGO AREA LAMPS (DEALER INSTALLED)) for 1.0 hrs to the PDI - Dealer Installed - Factory Invoiced Options document in Service Information. This will be visible to the technician in the near future. Thank you, GM...
Forum - 12/22/2020
Transportation, Vehicle Storage, and PDI Policy Manual: "Service agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or allowances applicable. The parts handling...
Re: Android Auto update - 04/22/2016
... of vehicles attached to the updated bulletin should have the auto update performed at the time of PDI and can ONLY be claimed for 10.00 in net items (use ZPDI claim type and op code 0600174, $10 in net items) - if there is a vehicle on that list that...
Re: Seal Part Warranty - 08/11/2015
... P&P, Parts & Accessories P&P, Warranty Policy Info, Transportation, Vehicle Storage & PDI Policy, & Customer Assistance, Training, Tools & TAC Policy) enter the key word or article number, if known, in the search bar. >For example: enter 1.1.1 in the...
Claim $$ we could be missing... - 07/23/2015
Hello, Does anyone out there have any tips for claiming all extra $$ that we can for GM warranty? PDI's, ZREG, ZFAT etc... Recently found out (thanks Kristen) we can claim washer fluid with a PDI if Tech adds and documents (labor code 0590052 as a ZPDI...
Forum - 02/22/2023
... I have ever seen. Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy 1.1.5 - Letter of Notification (LON) A Letter of Notification form can be found on GlobalConnect under Service Forms/Warranty and within this...
Forum - 12/12/2023
... it to the responsible party so they can fix their mistake. Our tickets are left open if they are PDI or warranty, closed if there is COD on them. I don't entirely like that but it is a decent balance because it keeps accounting off your back and gives...
Forum - 08/07/2018
... my weekly salary and turn my commission into a percentage of total claims either with or without PDI totals. That would put me easily in the target annual pay I want but I know they are going to want to use some other metric. I don't want to use claims...
Someone was in recently from another dealership and said that there is a PDI add for installing hub caps on some trucks. Don't see anything listed under dealer installed accessories for hub caps. Anyone know about this?? Also, just wondered if all the...
Re: DUAL HEADREST DVD - 10/16/2008
Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never do.
Re: GLOBAL WARRANTY (transistion) - 03/04/2010
... just asked that our training was up to par. I'm reading stuff over and just for fun tried to do a PDI add claim that would have been an "I". Now I'm not sure if it is a ZREG or a ZSET? Any one done one yet?...
Re: ZDPI - 02/19/2010
[quote] Katina Bell: WHERE DO YOU FIND OUT WHAT PDI PAID????? DONT WANNA MISS THEM WHEN I DO GET THEM...ARE THEY ON TRANSACTION SUMMARY OR SOMEWHERE ELSE...THANKS IN ADVANCE FOR ANY AND ALL HELP [/quote] Yes, still comes on the transaction summary....
Re: Installed accessories - 01/13/2010
... accessories. Then I go to SI with the VIN and check the LTG. Go to general, labor time, pdi adds & you will find the time allowed for the install. Submit these Z6998 (WINS), claim type I with MG/99. Not sure about the claim types with GWM as we haven't...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Re: DUAL HEADREST DVD - 10/30/2008
[quote] Becky: Check this out. It's all I could find that shows anything on the pdi or accessory adds. Service / Service / Service Operations / Service Operations / G_0000012187 9-24-08 global connect message We've never done one and hope we never...
09 Silverado w/rear camera - 11/07/2008
... problem is, the camera was NOT activated, installed properly or functioning when we got it for PDI. My lead line tech spent ALL DAY working on it. There was nothing in SI or the manuals about it. He had to trace all the wires to find the problem, come...
Re: Additional Time for Installing Assist Steps on 2011 Diesel Silverado - 09/15/2010
... Bulletin telling you to do this. I think the one I've seen I submitted it under the Z6998 for PDI adds with OLH and had to H-route. Our rep. paid it right away--I didn't catch the part in the bulletin when I did that one about using the other labor...
Re: GM show car event claims - 05/26/2016
... spoke to my General Sales manager. We were told to bill out transportation time and fuel on the PDI RO (seperate lines and explanations) with the fuel receipt attached. After I submit my PDIs, my sales manager is faxing the ROs to the GM representative...
GM show car event claims - 05/24/2016
Hello, Recently GM has used our dealership to PDI vehicles and transport them to a car show event near by. My service manager believes we should be compensated for fuel and time to transport these vehicles. Has anyone every gone through this? And what...
Re: Tonneau cover opcode - 06/16/2011
... a dealer installed factory invoiced option, labour operation Z6998 would have been submitted at PDI. The subsequent repair labour operation is again, R9350. The transaction type for the repair would only be ZPTI if the vehicle was outside of base warranty...
Forum - 09/14/2022
... part number as a quantity of 4 and your 2.5-gallon container as a quantity of 10. On a PDI DEF fill you should be billing the 2.5-gallon. Just to be clear, parts just bills one container with the correct part number you just have to change the quantity...
Forum - 03/30/2018
I think the Diagnostic time changes aren't for PDI's. Those changes are for regular warranty. The following is in the notice from Tim Turvey, GM Global VP of CCA. Make note of the last sentence..."Details on the new process will be communicated...
Forum - 11/25/2019
The only way to cover a battery on a stock unit is to follow the PDI battery maintenance procedures and keep your printouts. If you don't follow the maintenance charging schedule GM will not pay it. Short version, someone is going to have to eat it. Whatever...
Forum - 06/21/2019
It doesn't appear as though the PDI-Base time for this VIN has paid. The error appears to be a result of incorrect base time submitted for the VIN. Confirm accurate labor time from the LTG and resubmit (the times listed below are from the June 1,...
Forum - 07/18/2017
... had been in dealer inventory for greater than 30 days, the WSC may also request copies of the PDI print outs for the claim in question. Effective with Job Cards dated on/after April 11, 2016 - Transactions on all current 2016 and 2017 model year veh...
Forum - 05/19/2023
... the accessory team will add (S0Y - CARGO AREA LAMPS (DEALER INSTALLED)) for 1.0 hrs to the PDI - Dealer Installed - Factory Invoiced Options document in Service Information. This will be visible to the technician in the near future. Thank you, GM...
Forum - 12/22/2020
Transportation, Vehicle Storage, and PDI Policy Manual: "Service agents will be credited for missing owner's manuals and glove box literature portfolios at the net amount paid by Service Agent less any discounts or allowances applicable. The parts handling...
Re: Android Auto update - 04/22/2016
... of vehicles attached to the updated bulletin should have the auto update performed at the time of PDI and can ONLY be claimed for 10.00 in net items (use ZPDI claim type and op code 0600174, $10 in net items) - if there is a vehicle on that list that...
Re: Seal Part Warranty - 08/11/2015
... P&P, Parts & Accessories P&P, Warranty Policy Info, Transportation, Vehicle Storage & PDI Policy, & Customer Assistance, Training, Tools & TAC Policy) enter the key word or article number, if known, in the search bar. >For example: enter 1.1.1 in the...
Claim $$ we could be missing... - 07/23/2015
Hello, Does anyone out there have any tips for claiming all extra $$ that we can for GM warranty? PDI's, ZREG, ZFAT etc... Recently found out (thanks Kristen) we can claim washer fluid with a PDI if Tech adds and documents (labor code 0590052 as a ZPDI...
Forum - 02/22/2023
... I have ever seen. Service Policies & Procedures Manual - Transportation, Vehicle Storage and PDI Policy 1.1.5 - Letter of Notification (LON) A Letter of Notification form can be found on GlobalConnect under Service Forms/Warranty and within this...
Forum - 12/12/2023
... it to the responsible party so they can fix their mistake. Our tickets are left open if they are PDI or warranty, closed if there is COD on them. I don't entirely like that but it is a decent balance because it keeps accounting off your back and gives...
Forum - 08/07/2018
... my weekly salary and turn my commission into a percentage of total claims either with or without PDI totals. That would put me easily in the target annual pay I want but I know they are going to want to use some other metric. I don't want to use claims...
Re: GM Accessories VPO/LPO Programs - 06/26/2009
As a reminder... The 2010 PDI reference card is available via the Reference Cards link (utilize menu bar on the left side of the Member's Area page). EXAMPLE from the Reference Card ... for the 2010 Camaro ... F Camaro 1.3 Base Time =...
Re: Taking a Poll - 06/16/2008
... is the easiest part of your job? Making the new vehicle files, purging, and putting on recalls, PDI. Things like that. Because they are so easy. 8. What accounting system do you use? (ADP, Reynolds, etc) Reynolds & Reynolds 9. What state are you in?...
Re: Taking a Poll - 08/20/2008
... and follow up for maintenance,recalls,etc, and many other little things like document scanning,PDI processing, etc. 13. I have never attended a J&L class. 14. I am paid salary plus % on dept net (I am responsible for monitoring policy and misc write...
Re: USED CAR - BATTERY - 02/02/2012
... while in Demo service greater than 30 days, all of the prior test codes on the battery card (port, PDI, and your maintenance) as well as the 8 digit test code indicating the battery needed replacement must be entered on the same line into the Diagnostic...
Re: Taking a Poll - 06/11/2008
... manually through the VW hub(saga). 9. Oakland County, MI. 10. Full time 11. Female 12. The PDI schedules, and Tech time tickets. To busy for anything else. 13. Yes, back in 2000. 14. Hourly plus %...
As a reminder... The 2010 PDI reference card is available via the Reference Cards link (utilize menu bar on the left side of the Member's Area page). EXAMPLE from the Reference Card ... for the 2010 Camaro ... F Camaro 1.3 Base Time =...
Re: Taking a Poll - 06/16/2008
... is the easiest part of your job? Making the new vehicle files, purging, and putting on recalls, PDI. Things like that. Because they are so easy. 8. What accounting system do you use? (ADP, Reynolds, etc) Reynolds & Reynolds 9. What state are you in?...
Re: Taking a Poll - 08/20/2008
... and follow up for maintenance,recalls,etc, and many other little things like document scanning,PDI processing, etc. 13. I have never attended a J&L class. 14. I am paid salary plus % on dept net (I am responsible for monitoring policy and misc write...
Re: USED CAR - BATTERY - 02/02/2012
... while in Demo service greater than 30 days, all of the prior test codes on the battery card (port, PDI, and your maintenance) as well as the 8 digit test code indicating the battery needed replacement must be entered on the same line into the Diagnostic...
Re: Taking a Poll - 06/11/2008
... manually through the VW hub(saga). 9. Oakland County, MI. 10. Full time 11. Female 12. The PDI schedules, and Tech time tickets. To busy for anything else. 13. Yes, back in 2000. 14. Hourly plus %...
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PDI Accessories 0590032 - 06/16/2021
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
Diesel Exhaust Fluid - 08/15/2017
... new vehicle prep, the vehicle's fluid levels are checked and topped off as necessary. A PDI transaction is generated and submitted with labor operation 0590052 for the quantity of fluids added. Labor operation 0590062 DEF Add at PDI is claimed for the ACDelco...
Warranty Resource Center - 04/29/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI Bulletins and GlobalConnect Messages, Certified Service Mobile Toolbox/Pre-Repair Authorization, Warranty Expense Management. In each case the tiles contain...
General Comments - 10/10/2017
... why the service manager approved the repair and your transaction will be fully documented. PDI accessory adds are another reason to use general comments. The transaction type for PDI accessory adds, ZPDI does not require entering a complaint, cause of...
Tire Coverage - 12/30/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Battery Transaction Requirements - 01/30/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Transportation Transactions: Inspections - 03/21/2022
... may be found in the Service Policies and Procedures Manual -Transportation, Vehicle Storage, and PDI Policy within article 1.1. The most important part of a successful transportation transaction is the vehicle inspection. The person or persons in your...
Reimbursement for the installation of dealer installed, factory invoiced options is not part of the PDI auto pay process. A transaction must be submitted using labor operation 0590032. Many service agents miss out on a great deal of additional warranty...
Diesel Exhaust Fluid - 08/15/2017
... new vehicle prep, the vehicle's fluid levels are checked and topped off as necessary. A PDI transaction is generated and submitted with labor operation 0590052 for the quantity of fluids added. Labor operation 0590062 DEF Add at PDI is claimed for the ACDelco...
Warranty Resource Center - 04/29/2022
... Procedures and Global Warranty Management, Programs and Claims Submission, Damage in Transit/PDI Bulletins and GlobalConnect Messages, Certified Service Mobile Toolbox/Pre-Repair Authorization, Warranty Expense Management. In each case the tiles contain...
General Comments - 10/10/2017
... why the service manager approved the repair and your transaction will be fully documented. PDI accessory adds are another reason to use general comments. The transaction type for PDI accessory adds, ZPDI does not require entering a complaint, cause of...
Tire Coverage - 12/30/2024
... with a warranty tire transaction, be sure to confirm the tires are original equipment (OE) or PDI installed Limited Production Options (LPO) tires. Most OE and LPO tires will have a Tire Performance Criteria (TPC) number molded on the sidewall near the...
Battery Transaction Requirements - 01/30/2025
... Express or GMC Savana vans. For Express and Savana and vehicles not equipped with OnStar, a PDI Mode charge is required every 30-days while in dealer inventory. GM will consider the build date, state of charge at build, date of dealership receipt and...
Transportation Transactions: Inspections - 03/21/2022
... may be found in the Service Policies and Procedures Manual -Transportation, Vehicle Storage, and PDI Policy within article 1.1. The most important part of a successful transportation transaction is the vehicle inspection. The person or persons in your...
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